Audience

OnceHub powers sales, marketing, customer service and support in regulated industries like financial services and healthcare, as well as in coaching and consulting, lifestyle and educational services.

About OnceHub

OnceHub helps organizations big and small to fast-track sales and streamline service delivery with appointment scheduling and digital engagement solutions that adapt to their customers’ preferences in real time.

Formerly known as ScheduleOnce, the company is widely acknowledged as a frontrunner in online booking and calendaring, but its offerings extend well beyond those to a market-leading range of tools designed to capture details on incoming prospects, qualify them, engage them, and drive sales with maximum efficiency and regulatory-compliant security.

Freelancers, owner-operators, agents, affiliates, and in-house teams in every industry rely on OnceHub to power up their digital sales and marketing, hit their recruitment targets, and deliver quality services, one on one or in a team, in person, remotely, or both.

Pricing

Starting Price:
$12 per user per month
Free Version:
Free Version available.

Integrations

Ratings/Reviews - 1 User Review

Overall 3.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 3.0 / 5
support 4.0 / 5

Company Information

OnceHub
Founded: 2006
United States
www.oncehub.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
Support
Phone Support
Online

OnceHub Frequently Asked Questions

Q: What kinds of users and organization types does OnceHub work with?
Q: What languages does OnceHub support in their product?
Q: What kind of support options does OnceHub offer?
Q: What other applications or services does OnceHub integrate with?
Q: What type of training does OnceHub provide?
Q: How much does OnceHub cost?

OnceHub Product Features

Appointment Scheduling

Appointment Reminders Supported
Automated Scheduling Supported
Calendar Sync Supported
Client Database Supported
Group Scheduling Supported
Mobile Access Supported
Multi-Location Supported
Online Booking Supported
Online Payments Supported
Room Booking Management Supported
Recurring Appointments Not Supported

Chatbot

Prediction Not Supported
Machine Learning Not Supported
Natural Language Processing Not Supported
Context and Coherence Not Supported
Payment Integration Not Supported
Call to Action Not Supported
Inline Media / Videos Not Supported
Social Media Integration Not Supported
Sentiment Analysis Not Supported
Reporting / Analytics Not Supported
Human Takeover Not Supported
Ready-made Templates Not Supported

Conversational AI

Virtual Assistant Not Supported
Intent Recognition Not Supported
On-Screen Chats Not Supported
Code-free Development Not Supported
Speech Recognition Not Supported
For Developers Not Supported
Omni-Channel Not Supported
Multi-Languages Not Supported
Speech Synthesis Not Supported
Sentiment Analysis Not Supported
Contextual Guidance Not Supported
Pre-configured Bot Not Supported
Reusable Components Not Supported

Lead Capture

Lead Notifications Not Supported
Lead Qualification Not Supported
Online Forms Not Supported
Business Card / Badge Scanning Not Supported
Lead Distribution Not Supported
Data Extraction Not Supported
Lead Nurturing Not Supported
Dashboard Not Supported
Lead Scoring Not Supported

Live Chat

Offline Form Not Supported
Geo Targeting Not Supported
Transfers / Routing Not Supported
Third Party Integration Not Supported
Canned Responses Not Supported
Website Visitor Tracking Not Supported
Proactive Chat Not Supported
Screen Sharing Not Supported
Customizable Branding Not Supported

Online Form Builders

Drag & Drop / No Code Not Supported
Surveys Not Supported
Quizzes / Questionnaires Not Supported
Signup Forms Not Supported
Pre-made Templates Not Supported
Mobile Forms Not Supported
Offline Forms Not Supported
Reporting / Data Visualization Not Supported
Import Existing Forms Not Supported
HIPAA Compliant Not Supported
Collaboration Tools Not Supported
Conversational Forms Not Supported
Assign Roles / Permissions Not Supported
Data Tables Not Supported
Export to PDF Not Supported
Artificial Intelligence Not Supported

Scheduling

Alerts/Notifications Supported
Appointment Scheduling Supported
Automated Scheduling Supported
Calendar Management Supported
Class Scheduling Supported
Facility Scheduling Supported
Group Scheduling Supported
Meeting Room Booking Supported
Multi-Location Supported
Online Scheduling Supported
Payment Processing Supported
Real-time Scheduling Supported
Reservations Supported
Resource Scheduling Supported
Room Booking Management Supported
Employee Scheduling Not Supported
Interview Scheduling Not Supported

OnceHub Additional Categories

OnceHub Verified User Reviews

Write a Review
  • A ScheduleOnce User
    Program Manager
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Scheduling Is a Breeze with Schedule Once"

    Posted 2020-10-15

    Pros: ScheduleOnce has saved our office so much time. I have 20+ meetings per week, and our office schedules 50+ appointments each week - ScheduleOnce has replaced the manual process of scheduling, making it easy and simple to make, confirm, reschedule and cancel appointments instantly. ScheduleOnce also integrates with video conferencing software, so virtual locations are automatically generated as appointments are confirmed. ScheduleOnce syncs with your calendar (or you can use it without syncing to a calendar), has customizable booking forms and sends customized confirmation and reminder emails. ScheduleOnce also comes with InviteOnce, which I have not used.

    Cons: It's a bit tedious to set up the calendars and appointment types in ScheduleOnce, but this is the case with any calendaring solution. The investment in time really pays off. You can re-use event templates, booking forms, etc. The reporting on booked appointments is lacking. For example, if I'm booking 20 appointments in one day, there isn't a way to run a quick report that shows all 20 appointments in an Excel file. The event bookings do show up in an activity feed and search, which can both be filtered, and, if your calendar is synched, will appear on the calendar.

    Overall: If you aren't using a scheduling solution, you really need to reconsider it. No more "When are you free for a meeting" emails - yay! Folks who book with you appreciate the instant, self-service scheduling, and you have less email in your inbox. The annual subscription is an investment, but it really does pay for itself in the time gained back.

    Read More...
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