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About

OnceHub helps organizations big and small to fast-track sales and streamline service delivery with appointment scheduling and digital engagement solutions that adapt to their customers’ preferences in real time. Formerly known as ScheduleOnce, the company is widely acknowledged as a frontrunner in online booking and calendaring, but its offerings extend well beyond those to a market-leading range of tools designed to capture details on incoming prospects, qualify them, engage them, and drive sales with maximum efficiency and regulatory-compliant security. Freelancers, owner-operators, agents, affiliates, and in-house teams in every industry rely on OnceHub to power up their digital sales and marketing, hit their recruitment targets, and deliver quality services, one on one or in a team, in person, remotely, or both.

About

Grow, retain, and engage your customer base instantly with 24/7 coverage. It is fully automated so you can get back to what matters most. True Lark (formerly FrontdeskAI) offers an AI assistant named Sasha. Sasha responds to your missed calls via text with quick-empathic responses 24/7. And it’s all fully automated, so you don’t have to lift a finger. Technology that matches how you run your business, not the other way around. Freedom to structure your business your way. Sasha manages your website to help answer questions, book classes or appointments, and connect with new clients. Increase revenue and retention by matching clients with the right pricing option and service in your brand's unique voice.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

OnceHub powers sales, marketing, customer service and support in regulated industries like financial services and healthcare, as well as in coaching and consulting, lifestyle and educational services.

Audience

Any company that schedules appointments or classes in the wellness, fitness, health, beauty, and dental sectors

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$12 per user per month
Free Version Supported
Free Trial Not Supported

Pricing

$199 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 3.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 3.0 / 5
support 4.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • ScheduleOnce has saved our office so much time. I have 20+ meetings per week, and our office schedules 50+ appointments each week - ScheduleOnce has replaced the manual process of scheduling, making it easy and simple to make, confirm, reschedule and cancel appointments instantly. ScheduleOnce also integrates with video conferencing software, so virtual locations are automatically generated as appointments are confirmed. ScheduleOnce syncs with your calendar (or you can use it without syncing to a calendar), has customizable booking forms and sends customized confirmation and reminder emails. ScheduleOnce also comes with InviteOnce, which I have not used.

Cons

  • It's a bit tedious to set up the calendars and appointment types in ScheduleOnce, but this is the case with any calendaring solution. The investment in time really pays off. You can re-use event templates, booking forms, etc. The reporting on booked appointments is lacking. For example, if I'm booking 20 appointments in one day, there isn't a way to run a quick report that shows all 20 appointments in an Excel file. The event bookings do show up in an activity feed and search, which can both be filtered, and, if your calendar is synched, will appear on the calendar.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

OnceHub
Founded: 2006
United States
www.oncehub.com

Company Information

True Lark
Founded: 2017
United States
truelark.com

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Acuity Scheduling

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Kiute Pro

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Kiute

Categories

Chatbot Supported
Conversational AI Supported
Lead Capture Supported
Live Chat Supported
Scheduling Supported

Categories

Conversational AI Supported
Live Chat Supported
Medical Scheduling Supported
Salon Supported
Scheduling Supported
Spa Supported

Appointment Scheduling Features

Appointment Reminders Supported
Automated Scheduling Supported
Calendar Sync Supported
Client Database Supported
Group Scheduling Supported
Mobile Access Supported
Multi-Location Supported
Online Booking Supported
Online Payments Supported
Recurring Appointments Not Supported
Room Booking Management Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Supported
Automated Scheduling Supported
Calendar Management Supported
Class Scheduling Supported
Employee Scheduling Not Supported
Facility Scheduling Supported
Group Scheduling Supported
Interview Scheduling Not Supported
Meeting Room Booking Supported
Multi-Location Supported
Online Scheduling Supported
Payment Processing Supported
Real-time Scheduling Supported
Reservations Supported
Resource Scheduling Supported
Room Booking Management Supported

Appointment Scheduling Features

Appointment Reminders Supported
Automated Scheduling Supported
Calendar Sync Supported
Client Database Not Supported
Group Scheduling Supported
Mobile Access Not Supported
Multi-Location Supported
Online Booking Not Supported
Online Payments Supported
Recurring Appointments Supported
Room Booking Management Supported

Conversational AI Features

Code-free Development Supported
Contextual Guidance Not Supported
For Developers Not Supported
Intent Recognition Supported
Multi-Languages Not Supported
Omni-Channel Supported
On-Screen Chats Supported
Pre-configured Bot Not Supported
Reusable Components Not Supported
Sentiment Analysis Supported
Speech Recognition Supported
Speech Synthesis Not Supported
Virtual Assistant Supported

Live Chat Features

Canned Responses Not Supported
Customizable Branding Not Supported
Geo Targeting Not Supported
Offline Form Not Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Supported
Transfers / Routing Not Supported
Website Visitor Tracking Not Supported

Scheduling Features

Alerts/Notifications Not Supported
Appointment Scheduling Supported
Automated Scheduling Supported
Calendar Management Not Supported
Class Scheduling Supported
Employee Scheduling Not Supported
Facility Scheduling Not Supported
Group Scheduling Not Supported
Interview Scheduling Not Supported
Meeting Room Booking Not Supported
Multi-Location Supported
Online Scheduling Not Supported
Payment Processing Not Supported
Real-time Scheduling Supported
Reservations Not Supported
Resource Scheduling Not Supported
Room Booking Management Not Supported

Conversational Marketing Features

Appointment Scheduling Supported
Audience Segmentation Not Supported
Chatbot Supported
Email Automation Supported
Group Messaging Not Supported
Human Handover Not Supported
Lead Distribution Not Supported
Lead Qualification Not Supported
Mobile Messaging Supported
Multi-Channel Communication Not Supported
Product Recommendations Supported
Video Chat Not Supported

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Supported
Community Management Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Supported
Video Content Not Supported

Medical Scheduling Features

Appointment Management Supported
Billing & Invoicing Not Supported
Drag & Drop Not Supported
Facility Scheduling Not Supported
Multi-Location Supported
No-Show Tracking Not Supported
On Call Scheduling Not Supported
Patient Records Not Supported
Patient Scheduling Supported
Physician Management Not Supported
Recurring Appointments Not Supported
Self Service Portal Not Supported
Staff Scheduling Not Supported

Salon Features

Appointment Management Not Supported
Booth Rental Not Supported
Client Profiles Supported
Employee Management Not Supported
Inventory Management Not Supported
Loyalty Program Not Supported
Multi-Location Supported
Payroll Management Not Supported
Point of Sale (POS) Not Supported
Recurring Appointments Supported

Spa Features

Appointment Management Supported
Client Management Supported
Employee Management Not Supported
Inventory Management Not Supported
Loyalty Program Not Supported
Membership Management Not Supported
Online Booking Supported
Payroll & Commission Not Supported
Point of Sale (POS) Not Supported

Integrations

Aritic PinPoint Supported
Autoklose Supported
Capsule Supported
ChatGPT Supported
Cisco Webex Supported
DoorLoop Supported
Evidence Supported
HubSpot Customer Platform Supported
HubSpot Marketing Hub Supported
Make Supported
Microsoft 365 Supported
Microsoft Teams Supported
OptimateAI Supported
Phorest Salon Software Not Supported
Raklet Supported
WiserNotify Supported
Wufoo Supported
Zapier Supported
Zoom Supported

Integrations

Aritic PinPoint Not Supported
Autoklose Not Supported
Capsule Not Supported
ChatGPT Not Supported
Cisco Webex Not Supported
DoorLoop Not Supported
Evidence Not Supported
HubSpot Customer Platform Not Supported
HubSpot Marketing Hub Not Supported
Make Not Supported
Microsoft 365 Not Supported
Microsoft Teams Not Supported
OptimateAI Not Supported
Phorest Salon Software Supported
Raklet Not Supported
WiserNotify Not Supported
Wufoo Not Supported
Zapier Not Supported
Zoom Not Supported
Claim OnceHub and update features and information
Claim OnceHub and update features and information
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Claim True Lark and update features and information