WEBTEXT Alternatives

Drive higher engagement and convenience through chat commerce. We lead the transformation of digital commerce and customer engagement through mobile. As a leading provider of chat commerce for global banks and telecommunications companies, we give global consumer brands the power to reach over 90 percent of the world’s population through mobile messaging and chat. We help brands stay relevant in a changing digital world with mobile engagement and payments on the world’s leading social chat platforms. Our deployments show positive ROI in as little as 12 months. Today’s typical customer experience is inconvenient, minimally engaging, and delivers little value for customers and brands. A better way to serve customers is reaching and transacting with them through the convenience of chat commerce with Clickatell and leaving them happy after a great experience with your brand.

Infobip is a global leader in omnichannel engagement powering a broad range of messaging channels, tools and solutions for advanced customer engagement, authentication and security. With over 700 direct carrier connections and 60+ offices on 6 continents, Infobip is the #1 choice of some of the world's biggest companies to scale their customer communications. We help our clients and partners overcome the complexity of consumer communications, grow their business and enhance customer experience, all in a fast, secure and reliable way. With Infobip, you can achieve deeper customer engagement across the widest selection of local and global channels, including: SMS MMS RCS Live Chat WhatsApp Business Apple Messages for Business Facebook Messenger Instagram Business Telegram Viber Voice / VOIP Video Email

One unified platform to run your entire business remotely. Improve productivity and simplify your communications with reliable voice, video, fax, conferencing and messaging in the cloud. Flexible unified cloud communications and contact center services designed, for small and medium sized businesses. Customize your settings and capabilities to have your conference calls work the way you want. Up to 100 callers included. In place of your traditional small business phone system, our VoIP phone system or hosted PBX uses your broadband connection to make communicating easier. From small meetings to large webinars, broadcast HD video, enable integrated teleconferencing and share your desktop with ease. No downloads required. Send and receive SMS & MMS text messages online and manage internet faxing from your dashboard. Infinite provides the most up to date VoIP Phones that arrive fully configured with plug and play functionality. All you have to do is turn on your phone and start talking.

User.com is a full-stack marketing automation software for all your messaging and relationships with customers. User.com is a single platform with many features providing you with easy-to-use, robust tools for marketing, sales, and support teams. Use the various features to send consistent communication to your customers across a variety of channels, from email marketing, live chat, web and mobile push, SMS messaging, call centers, and more, turning every visitor into happy customers. See every piece of data and measure everything with all activities organized in a single place, that can be customized to show only essential metrics as you determine, to make actionable decisions easy. Ready to check it out? Sign up for a free demo trial now at User.com →

Routee is an intelligent omnichannel communication platform (CPaaS) offering advanced Web and API automation for all industries worldwide. Powered by AMD Telecom’s robust infrastructure, Routee's services enable businesses to optimize their marketing & business processes. -SMS Marketing: tailor-made messages based on customers' individual preferences -Email Marketing: personalized newsletters & email campaigns based on an audience's behavioral data -Transactional Email: automated emails to customers on important data regarding their transactions -Marketing Automation: rich forms & customer data capture, automation of repetitive marketing tasks, and tracking of marketing campaigns -Two Factor Authentication: a second layer of security with fallback through SMS, Voice, Viber & Missed Call -Cloud IVR: multilingual capabilities, turning speech into text, & text to human-sounding speech -Push Notification: personalized web & mobile push notifications, based on segmentation and user

Maximize productivity, accelerate pipeline and reach the revenue potential you didn’t imagine possible with ZoomInfo SalesOS. Build an account universe based on your Ideal Customer Profiles and reach decision makers with the largest B2B contact database of 65M+ direct dial phone numbers and 150M+verified email addresses. Identify and reach prospects at the beginning of their buyer’s journey by tracking companies researching solutions like yours across the web. Discover and connect with decision makers from companies exploring your business website. Analyze customer calls, meetings, and emails to drive process changes that impact your bottom line. Build and execute multi-touch sales cadences with our native phone dialer and email tool. Shorten your sales cycle with ZoomInfo Chat, an easy-to-use, data-driven chat bot tool. Set real-time lead alerts to engage best-fit buyers or automate lead-qualifying interactions to free up your internal team.

Reduce call volumes and improve customer experience by sending timely and relevant notifications to your customers. Designed for large-scale enterprises with unique security and communication requirements, Webex Notify manages notifications across SMS, email, and voice with multiple templates, large contact lists, de-duping, and bulk sends across channels. Eliminate the risk and variability of free messaging practices by controlling the type of messages sent on behalf of the organization. Use pre-defined notification templates across channels and prioritize which communications go first. Control what users can do and access by configuring system-level permissions and assigning privileges to authorized users. Label notifications against a specific cost center and apply cost center level quotas to centrally control usage across the organization.

Easily manage one-to-one, bulk, and automated chat conversations across multiple channels. In the last 24 hours alone, 141 billion messages were sent worldwide via social messaging apps, online chat conversations, and SMS. Increasingly, consumers expect businesses to offer instant messaging to interact with them. Whether it's an automated chatbot, bulk broadcast, or a one-to-one conversation with your staff, Alive5 facilitates an engaging and convenient messaging experience for your audience. Alive5 is a messaging platform that lets your staff text and chat from their laptops or smart phones. » Manage one main phone number or multiple direct lines. » Send one-to-one or bulk texts to a group of contacts. » Compatible with toll-free or local numbers. » Personalized responses based on visitor replies. » Better than forms for capturing leads. » Escalate requests to your human staff.

Everlytic’s bulk messaging and automation platform enables you to: - Grow your marketing lists - Create personalized emails, texts + more - Track message engagement Want to help your customers feel more connected to your brand? Of course you do! Because connected customers buy more from you, more often. Personalized automated marketing is the key. That’s why we created a single platform for sending hyper-personalized emails, text messages, voice broadcasts, and push notifications – easily, automatically and at scale. Leading companies trust Everlytic to get more messages into more inboxes. Everlytic simplifies the building of superior customer journeys that target and engage people with relevant, on-time messages. Messages that resonate. You get real-time insights into how your audience interacts with your content – and the power to connect with the right people and convert them at the right time.

Frizbit is a multi-channel Marketing Orchestration Platform helping marketing teams of transactional internet businesses to bring their customers back to their websites. Via Frizbit, internet companies can deliver optimized and personalized engagement experiences to their users by sending automated and hyper-personalized messages based on user behavior on both desktop and mobile devices. It allows marketers to create automated campaigns for each stage they abandon their journeys such as cart abandonment or product retargeting. These automated & personalized messages are sent multi-channel via web push notification, SMS, and email channels or it can be also connected to other channels such as Facebook messenger, WhatsApp or slack via webhooks. These are basically retargeting campaigns but without ads. In return, it helps recovering lost conversions, increase revenue, user retention and life-time value on their websites or apps.

All-in-One CRM. Automate your sales, marketing, and service in one platform. Avoid data leaks and enable consistent messaging. Make the most of Agile's modern features & integrations, easy implementation and great support at an affordable price. Cloud based SaaS service that is mobile-ready, fast, and simple to use. Agile CRM gives you a range of prepackaged email marketing templates to give your business the visually appealing, professional look and feel it needs. Check out Agile’s email marketing template examples, then select the template you prefer, draft your message, and automate the send. You can also create custom templates—with no programming experience—that pull in your branding for added impact. Make the most of Agile's modern features & integrations, easy implementation and great support at an affordable price. Cloud-based SaaS service that is mobile-ready, fast, and simple to use.

Thousands of the world’s leading brands rely on Airship to spark closer connections with their customers through highly contextual and relevant interactions. Only Airship’s Customer Engagement Platform takes a mobile-first, data-led approach that enables brands to focus on individuals and their needs, not which marketing channels to use. Airship makes it much simpler and more effective to grow customer lifetime value in the omnichannel era. With trillions of interactions intelligently orchestrated across mobile apps, push notifications, mobile wallet, SMS, websites, and email, Airship optimizes the entire customer journey across all digital touchpoints at scale. Getting a person to just download an app doesn’t make for a loyal customer. In fact, after a week or two, far too many people will never open the app again. What’s needed is a way to extend the app experience from acquisition and activation to engagement and loyalty.

Altcraft Platform is an omnichannel CDP . Distributed as a private cloud or on-premise software. - On-premise deployment allows to customize the software to fit exact business needs. - Cloud offers an account with tariffs based on the number of customer profiles. FEATURES Collect customer profiles - Entire history of actions - Multiple resource subscriptions - Location & device information - CRM & SQL data integration - Customer profile 360 analytics Automate marketing workflow - Customer journey - A/B/n Testing Tools - Content personalization - Static & dynamic segmentation - Web & messaging events tracking - Transactional messaging - Easy, powerful email builder Communicate via digital channels - Messengers - SMS marketing - Rich mobile and web push - Banners, social & custom channels - Forms Check analytics in real time - Pixel goals - Cohort analysis - Audience growth report - Interactive conversion funnels - Summary reports

Access high-quality cloud communications at a low cost with Plivo Communications Platform, a Cloud API Platform and a Global Carrier Services Provider. Plivo Communications Platform enables users to make phone calls to all countries, buy local phone numbers in 55 countries, send SMS to all countries, and more. Available 24/7, Plivo Communications Platform also features free tech support by experts that are happy to assist customers with their issues.

Quiq is a customer engagement solution delivering personalized interactions across SMS/Text Messaging, Apple Business Chat, Google's Business Messages, Live Chat, Twitter, Facebook, and WhatsApp. With Quiq’s Conversational Engagement Platform you can design conversational experiences your customers will love. Orchestrate conversational interactions involving both bots and humans. Any combination of native Quiq customer service chatbots, bots developed in third-party bot frameworks and human agents can participate in a conversation.

Increase your revenue by connecting with your customers using a multi-channel conversational relationship platform. Connect with site visitors via: voice, live chat, two-way texting, video, and social messaging from one tool. Works at any website and helps to increase the conversion rate up to 75% Add a business line and virtual phone system to your personal phone using our web portal or mobile application. Setup IVR, build your call flow and enable call forwarding to make sure no customers calls are ever missed. Connect with your customers using SMS text messages. It’s easy and convenient – client can initiate text message from your website using Voizee widget and you can pick up from there. Centralize all of your customer conversations into one singular dashboard, no matter the channel.

Drive exceptional results with 95% open rates and 40% reply rates. Enable rich interactions, ​purchases and more, all inside messaging. Send personalized, 2-way interactions with every message for better results. Address the full customer lifecycle: Marketing and commerce, and customer support.​ Radiance platform is built for e-commerce from the ground up. Our integration with your e-commerce platform enables you to configure personalized marketing notifications like order & delivery status, reorder, upsell, and abandoned cart. Our revolutionary conversational checkout functionality allows your customers to place orders using SMS and FB Messenger. With the powerful Radiance Conversation builder, weave together rich interactive conversations that engage your customer, guide their interactions, and help build a relationship. Use and extend one of our many existing conversation templates or create your own.

Help your customer the smart way in their digital channel of choice. Automate your relationship with the customer, create personalized conversations through the power of artificial intelligence and increase your business’ digital results. Whatever the segment of your business is, solutions to strengthen your customers' digital experience. Implement solutions for different departments of your company and explore all integration possibilities. Chat with your customer within the main digital channels, such as WhatsApp, and improve your conversation rates. Surprise your customer with fast and efficient service on their favorite platform. Make the purchase journey shorter with a single conversation thread and avoid having your customer go through multiple channels. Access strategic data created from interactions on WhatsApp and other points of contact with the brand. Get clearer and closer conversations with employees within the apps they already use on a daily basis.

A texting platform that makes communicating easier for you and for your customers. Group communication made easier directly from the palm of your hand. With one number you have one text inbox. Your entire team can see if a customer was responded to, reached out to and what was said. SMS texting, Facebook Messenger, and phone calls all in one place. No more using personal phone numbers, support multiple employees with our mobile app. Track your team’s response times & more with our reporting. Sync your data from other applications and keep track of customer information. Add your team and communicate directly or in channels, share notes about customers. Create custom groups and send personalized group messages. Take your productivity to the next level by connecting Myopolis with 3,000+ apps, allowing you to automate your workflows. Sync your contacts to get a clear overview of your customer interactions by connecting Hubspot.

Simple Message Notification (SMN) enables you to broadcast messages to email addresses, phone numbers, and HTTP/HTTPS servers and connect cloud services through notifications, reducing system complexity. Efficiently sends messages with three easy-to-use APIs for topic creation, subscription, and message publishing. Saves messages in multiple data centers to achieve high availability. If a message delivery fails, the failed message will be cached and delivered again. Enables you to deliver messages to subscribers using various protocols with only one messaging request. Isolates data by topic. Unauthorized users cannot access your message queues, ensuring service security. Use messages to connect other cloud services, achieving system decoupling and ensuring reliability. If one service becomes faulty, messages sent to other services will not be adversely affected. Connects cloud services and automatically invokes their functions through messages.

Keeping your people continuously informed on operational changes or critical events is a huge challenge. Tekmon is a cloud-based system that supports one-way and two-way communication of critical information between both individuals and groups of individuals. The system is designed to convey information over multiple types of devices such as Voice, SMS, WhatsApp, email and Fax, at once. Notification dissemination continues to alternative devices until the contact acknowledges receipt.

Batch drives an average 600% ROI for consumer brands who put formidable Mobile-First customer experience and smart push notifications at the center of their CRM strategy. A next-gen customer data platform purpose-built to enable unique customer view across both logged-in and anonymous audiences. Launch from the simplest to the most sophisticated customer experiences in seconds, using push notifications, web push or in-app messages. With dozens of APIs and hundreds of connectors, you can simply plug in with your existing MarTech stack. Launch your engagement strategy into the future. Thousands of modern marketers use our dashboard every day to engage millions of users. Always send relevant personal messages with our smart & multi-parameter audience segmentation engine. Test and find the right message, the right content & the right timing to drive conversion. Raise your user experience to a level of personalization that feels magical.

We make sure your emails land in the inbox for the highest opens possible. Send newsletters or schedule for later. Import your lists without restrictions. SmartClean technology filters out any harmful email bots, typos, spam traps, bounces, etc. so your list stays 100% validated. Messenger marketing with chatbots is the biggest communication channel that has emerged since email. SmartEngage's Drag-n-drop interface allows you to easily collect Messenger contacts, send messages, create drip campaigns, and employ a variety of other marketing tactics all without any coding. Groundbreaking hybrid opt-in forms allow you to collect email addresses, Messenger subscribers, and web push notification subscribers independently or in a beautiful integrated approach. First-of-its-kind automation allows you to seamlessly engage with your subscribers between email, Messenger, and web push notifications so that your message has its best chance to be seen.

Communicate directly with your web visitors via live-chat, web-calls, and co-browsing no matter where you or they are! LiveCaller is the answer! We’re the solution to all the customer service Issues you might not have realized you had. Customers can exchange messages, files, and rate customer service. Customers are able to make a call directly from the webpage, via Internet, thus making such calls for them completely free. Combines communications from different messenger platforms into a single dashboard. Simply enter your phone number and preferred call time, customer service will call you. Allows agents and customers to collaboratively 'browse' a website. We know the importance of direct communication with your web visitors. Our software is designed to enable you to make contact with them in a variety of ways, all from inside ONE system. You need to talk to your web visitors, we make it happen.

WebEngage is the best-in-class marketing automation software suite that helps business-to-consumer (B2C) companies improve user retention and drive more revenues. Cloud-based and easy to use, WebEngage aids businesses in managing cross-channel communication with their customers while allowing them to send messages via Emails, SMS, mobile push notification, web push notification, on-site alerts, in-app messaging, IVR, Facebook & Whatsapp. The solution includes cross-device tracking, live segmentation, deep data personalization, and more. Plus, using WebEngage's Journey Designer helps businesses to effectively create complex lifecycle campaigns.

Notificare is a leading Customer Engagement Platform that helps brands to (re)engage their audience, shed light on customer behavior, and increase conversions. One single tool, with channels App Push, Web Push, Email, SMS, and Mobile Wallet, to deliver the most engaging messages and interactions. Founded in 2012, Headquartered in Rotterdam, Netherlands. Notificare is ISO/IEC 27001:2013 certified. Proudly serving clients like Rituals, Hunkemöller, ICI Paris XL, Jumbo supermarkets and G-Star. Every superhero needs a sidekick.

Imagine one platform for Ringless Voicemail Drops, Voice Broadcasts, Bulk SMS, IVR Surveys and Press 1 Transfers all in one single hosted platform. No need to juggle between different platforms to complete various tasks. With one flat monthly cost, you can use all services 100% unlimited with zero per usage charges. Generate hot leads, cold leads with your internal non-telemarketing lists or follow up with your contact lists. These tools provide a rich source of communication. We answer the phone morning to night around the clock. You will NEVER get a voicemail! We are even open on Christmas and all holidays for emergencies. Stratics Networks’ award-winning Support: Daily from 9 am ET to 9 pm ET, Saturday 10 am to 7 pm. Imagine actually REACHING a live person who knows your name with the knowledge to help you on the spot! Whether you are on a free trial or a fully unlimited account give our support line a ring with any questions under the sun.

Build a stronger connection with your audience. Get email marketing, landing pages, AI writing and subject line assistant, and so much more when you sign up for AWeber. Grow your list, create amazing experiences for your audience, and make more money all from a single platform. The email marketing solutions you need to grow your business are here. Create custom emails with our easy drag & drop editor. Or get started right away with our huge library of pre-built email templates. Create your custom landing page in minutes. Get access to unlimited landing page templates, our drag and drop builder, pre-stocked image library, and much more. Stand out and drive more traffic to your website. Send instant time-sensitive messages to your visitors, even when they're not currently on your website. Get more time back in your day by automating your email marketing. Deliver the right message to the right person at the right time—with less work.

Netcore Customer Engagement & Experience is an intelligent full-stack platform that gives you the power to redefine growth. Full stack growth platform for marketers, product and growth managers. Grow your conversion, retention, and revenue with Raman's game-changing predictive intelligence. Marketing and product leaders at customer-centric brands trust Netcore to deliver a world-class customer experience. Powerful, easy to use intelligent customer engagement platform helping you increase conversion & retention. Efficiently automate the delivery of highly personalized campaigns to distinct customers. Netcore Customer Engagement takes the guesswork out of how to engage with customers with data analysis backed by machine learning. Create a unified profile by stitching together data-points from every interaction a customer has with your brand across online & offline channels - website, mobile app, & marketing channels

Blueshift helps brands deliver relevant, connected experiences across every customer interaction. It’s SmartHub CDP provides brands with the complete toolkit to seamlessly deliver 1:1 experiences in real-time across the entire omnichannel journey, including real-time data unification, audience segmentation, predictive intelligence, 1:1 personalization, omnichannel orchestration, and unmatched scale. The flexible, easy-to-use platform unifies customer data from any source, unlocks intelligence with customizable AI, and activates data across touchpoints in real-time using intelligent decisioning. The path to delivering customer-centric experiences that grow revenue and drive results has never been quicker.

Mobile customer communication: Messenger Marketing. Chatbots. Messaging. We transmit your messages directly to your target group's smartphone. We are the experts in multichannel messaging. Communication is important. That is why we have specialized in solutions with which our partners can communicate easily and efficiently with customers, fans, employees, applicants or interested parties. Which device would be more suitable for this than the smartphone? NEW: Multichannel live chat for customer service. Use your customers' favorite channels for live chat support. Live chat is ideal for: Customer support, Conversational Commerce, Conversational Marketing, Presales customer engagement, Up- and cross-selling. Crisis communication on the cell phone. Send alerts and warnings to employees or customers via SMS. More information on crisis communication via SMS. Alerts and warnings. Passwords and mTAN Appointments and reminders. Mobile coupons and individual offers. Reservations

Embedded live video chat with mobile support and recording, fully customizable to meet your contact center's needs. Advanced & secure web chat with dynamic canned messages, real-time translation, PCI compliance, and message preview. Secure browsing and screen sharing for embedded customer support and sales. Live voice calls, web callbacks, and PSTN capabilities for real-time communication. Conversational chatbot with seamless live-agent transfer, available on your website, app, and over social media and WhatsApp. Manage WhatsApp and social media messaging with image support capabilities for smarter customer engagement. Businesses of all sizes use Talkative to accelerate sales, drive customer engagement, and reduce operational costs. Bring the in-store experience online with live video chat to increase sales and deliver personalized customer service. Offer convenient customer contact across channels to boost service and support digital funnels.

Say hello to Brevo (formerly Sendinblue) — the platform that helps you build customer relationships across Email, SMS, Chat, and more. The complete toolkit to turn one-time browsers into long-term customers. Connect with contacts directly in their inbox with beautifully designed email campaigns. Send targeted messages that land straight in your customers' pockets. Brevo empowers businesses to build and grow relationships through marketing automation, email campaigns, transactional emails and SMS messages. What makes us different? Brevo is powered by our world-class customer happiness team and we offer pricing plans guaranteed to make you smile. Our platform combines a robust suite of services within a single, user-friendly solution. Happy Sending!

Simple yet powerful omnichannel solutions to engage customers quickly and cost-effectively. Deliver great experiences for companies with tens of thousands of agents to two person support teams. Communicate with customers using one contact center platform. ChatrHub offers voice, chat, text, email, and social built on AI to help your employees service your customers faster, better and at a lower cost. Attain your customer service goals with easy-to-use IVR, phone, email, SMS, chat, and social automation. Provide answers to your agents and customers instantaneously. Give them the right solution the first time and every time. Use templates to respond to common emails, SMS, chat or social messages. Schedule appointments, generate leads, and promote your business with AI chat. Connect to one of our many APIs or build custom webhooks to provide your employees and customers the information they need immediately.

PhoneWagon is the #1 Top-Rated Call Tracking Software. Beautiful, simple, and easy to use. 14-day trial (no credit card). Create a campaign in under 30 seconds with local or toll-free phone numbers. PhoneWagon helps businesses grow by understanding which marketing campaigns deliver the highest return on investment and delivering world-class customer service through our voice and text messaging communications tools. PhoneWagon is a beautiful, easy-to-use call tracking software that helps digital marketing agencies and their clients understand which marketing campaigns are effective. 93% of businesses rely on phone calls to convert leads into paying customers. Marketing agencies are able to prove to their clients that they are driving them valuable inbound phone calls that convert into paying customers. Our white-labeled dashboard enables marketing agencies to keep a consistent brand as they give their clients a beautiful interface to see all their phone calls and texts.

Botsplash is a B2B, omnichannel customer engagement platform designed to connect businesses with their target customers in a single web-based platform over multiple channels. Botsplash is designed with AI, automated, and live messaging capabilities, enabling dynamic and personalized interactions that significantly enhance customer satisfaction, improve lead quality, and drive revenue growth. The platform is powered with Machine Learning/NLP modules to facilitate automated responses, custom routing, and escalations. Botsplash also offers multiple integration options, ensuring there is no disruption to existing workflows or systems post implementation. Botsplash prioritizes top tier security measures to ensure safety and confidentiality of all communications and data processed through the platform. Botsplash is SOC 2 Type II compliant and has built in safeguards to ensure adhearance to all TCPA, 10DLC, and other relevant regulatory communication standards.

With Webinar Booster, you interact and engage with your webinar attendees via WhatsApp, without compromising your and their privacy, increase show-up rates and close more deals. Whether you use Zoom, GoTo Webinar, Webex, Google Meet, Microsoft Teams, or others, Webinar Booster is compatible with it. Traditional one-way communication channels such as Zoom & emails are limited to real-time feedback. Whether you present on or offline, you need an effective way to collect and engage with your audience. Texuto lets your audience communicate directly in real-time with you and your staff. Attendees join by clicking a custom link prior to your webinar and join a WhatsApp group-like experience, but one that doesn't reveal their phone numbers to the others or show how many other attendees joined. Send materials before the event to "warm" your audience, increase show-up rates with automated reminders and extend the conversation about your product or service beyond the webinar boundaries.

eGain Chat™ enables you to offer real-time chat assistance to website visitors. Agents can exchange text messages, files, web pages, and knowledge base articles with visitors to answer their queries, proactively as well as reactively. Rated #1 by analysts, it has been enabling businesses to transform chat customer support experiences for its customers for more than a decade. The live chat software is an integral part of eGain’s customer engagement software suite. It integrates seamlessly with the other social experience, web experience, and contact center applications in the suite. eGain Chat offers endless sales and service opportunities when combined with companion products:

Message your customers, they'll love you for it. Monitor and chat with the visitors on your website, respond to support tickets and create a help center to empower customers to help themselves – all 100% Free. Because you need a free and easy way to communicate with your customers. Your customers have questions before they buy, by being where they are, when they need you, it gives them the confidence they need to choose you over the competition, every time. With customer data siloed across so many tools, it’s hard to get a top-down view of the customer journey. Not anymore. You now have one place, for all of your customer interactions. Easily identify FAQs and capture help center searches to create articles and shortcuts so that agents can respond faster, and customers can get help without having to make contact. Add a small javascript snippet to your site, it takes 30 seconds to get started. See which pages your visitors are on in real time, and what they are searching.

Smart solutions and expert guidance to help you build better relationships with your customers and employees. Our conversational platform brings together humans and artificial intelligence to enable anywhere, anytime customer and employee engagement. This innovative virtual agent, chatbot, live chat and conversational AI solution is backed by our award-winning orchestration platform, empowering you to provide consistent, accurate, personalized and seamless omnichannel engagement at large scale. We collaborate with enterprises around the world to improve their customer, employee and contact center experiences while reducing support costs and increasing revenue. Our virtual agents and chatbots currently have over 80 million conversations per year, and that number is rapidly growing. Based on Creative Virtual’s nearly two decades of delivering successful self-service solutions, the Neutrino release of V-Person provides the right combination of conversational AI and orchestration tools.

Amazon Simple Notification Service (SNS) is a fully managed messaging service for both system-to-system and app-to-person (A2P) communication. It enables you to communicate between systems through publish/subscribe (pub/sub) patterns that enable messaging between decoupled microservice applications or to communicate directly to users via SMS, mobile push and email. The system-to-system pub/sub functionality provides topics for high-throughput, push-based, many-to-many messaging. Using Amazon SNS topics, your publisher systems can fanout messages to a large number of subscriber systems or customer endpoints including Amazon SQS queues, AWS Lambda functions and HTTP/S, for parallel processing. The A2P messaging functionality enables you to send messages to users at scale using either a pub/sub pattern or direct-publish messages using a single API.

FocalScope is a help desk and contact center software powering your conversations via email, voice, SMS, live chat, and social media messengers such as Facebook, Telegram, and WhatsApp. Deliver remarkable customer service on every channel. Customers want to reach out using their preferred means. For some, that would be emailed. For others, it may be a voice, live chat, or social media messaging. Providing omnichannel service is no longer a nice-to-have but a strategic need. FocalScope helpdesk and contact center software helps you build a strong customer service reputation while making it easy for agents and cost-effective for the business. Automatically assign requests from any channel based on routing rules and queues. Prioritise VIP customers, match agents based on skills, or simply set up a round robin. Define Service Level Agreement (SLA) policies and let FocalScope alert you with warning labels when things get hectic.

Cross-platform messaging app designed for iOS and Android. API access and web console available for push notifications. Speed up and organize the internal communication of the company and, at the same time, provide customer service through the same app. They won't be asked to provide any personal data such email or cell number. The application generates a secure QR identifier, designed to be the main method to share the identity. Send push notifications directly to Workgroups or Customers from main programming languages, as well from our Web Console. Integrate Zirbot Messenger into your web app, shell script, Xcode, Android Studio or any other project you have and need to send push notifications directly to an IOS or Android device.

Our SMS broadcasting platform will allow you to upload a list of your customers cell phone numbers, write a message and send it to them via our easy to use online interface. This capability is provided within the same platform that allows you to send voice broadcasting so both voice and text can be sent via one system. Easily create voice broadcasting campaigns on our 100% hosted, user-friendly platform. Use this automated dialer to create and manage multiple campaigns and lists with full reporting and statistics. Our sms broadcasting platform will allow you to upload a list of your customers cell phone numbers, write a message and send it to them via our easy to use online interface. This capability is provided within the same platform that allows you to send voice broadcasting so both voice and text can be sent via one system. Easy to use interface, ability to send thousands of texts, dedicated sending numbers available, inbox to view replies, ability to respond to any replies.

Dixa is customer service software that empowers brands to create great experiences for customers and support teams alike in a conversational, friendly, and engaging way. Dixa unifies voice, email, chat, and messaging apps in one single platform, enabling brands to have more meaningful conversations with their customers, driving customer loyalty, and ultimately “customer friendships.” With Dixa, agents have all the context they need to provide fast, efficient, and effective customer service every time.

Make it easy for your customers to find you, communicate with you right away, pay you promptly, and remain. More than 90% of consumers expressed an interest in receiving notifications from their favorite businesses. Show your courtesy in text messages and improve your customer experience. Alienics takes the headache and ambiguity out of SMS compliance and deliverability. SMS communication is the quickest and easiest way to convey an essential message to the intended person, whoever they are and wherever they are, in today’s environment. Businesses can use Alienics to send text messages to millions of customers and track reactions in real time. Send bulk texts as well as two-way conversational messages. Support staff that is second to none, as well as online resources. Pricing options for businesses of all sizes. Local 10-digit numbers, toll-free numbers, and dedicated shortcodes are all available.

TPNS's dual service keep-alive is unique. It stabilizes message delivery, reduces power and traffic consumption, improves delivery and click-through conversion rate. TPNS has delivery channels for Chinese device manufactures such as Huawei, Xiaomi and Meizu, as well as international FCM vendors. It smartly selects optimal channels based on device brand, effectively improving delivery rate. TPNS supports a diverse variety of push notifications. Use cases include company promotions, user activation and push notifications. Push notifications can be sent via console or API and can appear in status bar or applications. Redirection to apps, HTML5 pages and deep links are supported to satisfy different user experience designs. TPNS provides system-defined and custom tags to achieve precise push notifications and optimal outcomes.

Text My Main Number is a landline texting service for your business that will help you engage with your audience by sending alerts, confirmations, notifications, reminders, and SMS marketing campaigns. You can use your landline, VoIP, or toll-free number to start sending texts! Businesses around the globe are taking advantage of the influence and resourcefulness landline texting provides to streamline communication and increase revenue. A simple GUI-based web solution that allows you to use this powerful advanced landline texting solution at any time, from anywhere. With our landline texting services, you can send text messages via email to any mobile phone and forward all text messages to one or multiple emails. Never miss a prospect again with our easy-to-use chat widget you can speak to leads in real-time and provide customer service in a faster, more efficient manner.

Businesses, organizations, and communities use Pony Express HQ to connect with customers and members via text messages. Share deals, send updates, reminders, and info via SMS text messaging online with large groups. Simple prepaid bulk SMS - text message marketing for any marketing budget business. ✅ Signup now, get 100 free text message credits from us. ✅ Pay as you go pricing for every marketing budget. ✅ Get a free dedicated US local phone number or a dedicated toll-free phone number ✅ Unlimited keywords, groups, and contacts ✅ No training, no coding, and set-up required, no monthly fees 🙌 ✅ Allow recipients to respond back privately ✅ Free message forwarding to your personal phone ✅ Send MMS, picture messaging ✅ Forward incoming calls 📲 ✅ Cross-posting to your Facebook & Twitter ✅ Collect opt-ins via web-widget ✅ Rollover credits ✅ Credits don't expire ✅ 100 free text message credits from us 🎉

Predicatively dial your contacts and automatically leave voicemails, emails, and text messages - with no special equipment. Ytel is a cloud-based integrated marketing suite solution. Ytel Contact Center assists SMB call centers and businesses in managing multi-channel communications. Ytel features include auto-dialing, call distribution, voice response, and a scripting module. With Ytel, users can gain access to real-time agent reporting for metrics on call performance and lengths. Ytel is also accessible via iOS and Android devices. Develop new communications functionality in any language and get to production faster. Trust in a platform designed for product development with high uptime and high capacity for SMS and voice channels, with the bandwidth to send and receive volume at scale from a single API. Your business has its core competencies - now you need to augment and centralize customer engagement for better operational efficiency.