Audience

Botsplash is designed for medium to enterprise-sized businesses across a broad spectrum of industries seeking to enhance their customer engagement through digital channels.

About Botsplash

Botsplash is a B2B, omnichannel customer engagement platform designed to connect businesses with their target customers in a single web-based platform over multiple channels. Botsplash is designed with AI, automated, and live messaging capabilities, enabling dynamic and personalized interactions that significantly enhance customer satisfaction, improve lead quality, and drive revenue growth. The platform is powered with Machine Learning/NLP modules to facilitate automated responses, custom routing, and escalations. Botsplash also offers multiple integration options, ensuring there is no disruption to existing workflows or systems post implementation.

Botsplash prioritizes top tier security measures to ensure safety and confidentiality of all communications and data processed through the platform. Botsplash is SOC 2 Type II compliant and has built in safeguards to ensure adhearance to all TCPA, 10DLC, and other relevant regulatory communication standards.

Pricing

Starting Price:
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Pricing Details:
Our software is custom to each user. Please reach out to discuss your needs and we will provide a customized quote for you.

Integrations

API:
Yes, Botsplash offers API access

Ratings/Reviews

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Company Information

Botsplash
Founded: 2017
United States
www.botsplash.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
Online

Botsplash Frequently Asked Questions

Q: What kinds of users and organization types does Botsplash work with?
Q: What languages does Botsplash support in their product?
Q: What kind of support options does Botsplash offer?
Q: What other applications or services does Botsplash integrate with?
Q: Does Botsplash have an API?
Q: Does Botsplash have a mobile app?
Q: What type of training does Botsplash provide?
Q: How much does Botsplash cost?
Q: What pricing for support is available for Botsplash?
Q: What pricing for training is available for Botsplash?

Botsplash Product Features

CRM

Calendar/Reminder System Supported
Document Storage Supported
Internal Chat Integration Supported
Mobile Access Supported
Call Logging Not Supported
Email Marketing Not Supported
Lead Scoring Not Supported
Marketing Automation Integration Not Supported
Quotes / Proposals Not Supported
Segmentation Not Supported
Social Media Integration Not Supported
Task Management Not Supported
Territory Management Not Supported

Chatbot

Call to Action Supported
Context and Coherence Supported
Human Takeover Supported
Inline Media / Videos Supported
Natural Language Processing Supported
Reporting / Analytics Supported
Machine Learning Not Supported
Payment Integration Not Supported
Prediction Not Supported
Ready-made Templates Not Supported
Sentiment Analysis Not Supported
Social Media Integration Not Supported

Live Chat

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported

SMS Marketing

2-Way Messaging Supported
Contact Management Supported
MMS Supported
Mass Texting Supported
Message Personalization Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Artificial Intelligence Not Supported
Mobile Coupons Not Supported
Mobile Keywords Not Supported
Polls / Voting Not Supported
Text-to-Win Not Supported