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About

Make it easy for your customers to find you, communicate with you right away, pay you promptly, and remain. More than 90% of consumers expressed an interest in receiving notifications from their favorite businesses. Show your courtesy in text messages and improve your customer experience. Alienics takes the headache and ambiguity out of SMS compliance and deliverability. SMS communication is the quickest and easiest way to convey an essential message to the intended person, whoever they are and wherever they are, in today’s environment. Businesses can use Alienics to send text messages to millions of customers and track reactions in real time. Send bulk texts as well as two-way conversational messages. Support staff that is second to none, as well as online resources. Pricing options for businesses of all sizes. Local 10-digit numbers, toll-free numbers, and dedicated shortcodes are all available.

About

CX Hub is a cloud platform designed to bring the enterprise closer to customers than ever before to provide a next generation customer experience today. The CX Hub platform allows companies to provide a revolutionary but natural customer experience via voice calls, voice assistants and their favorite messaging channels by joining the silos of Contact Center and CRM with messaging, AI, journey analytics & data. Contact center messaging: Enables Voice Agents in real time to identify a cell phone caller and text them information while they’re speaking. Agent also has a complete history of all messaging sent to / from a caller’s number. Enables Chat Agents to use their toll or tollfree numbers to interact with customers by SMS or MMS. Gives customers the option to skip being placed on hold and move from voice to messaging.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies seeking a tool to enlarge their business by connecting services to their audience

Audience

Organizations that want to improve customer experience with automated SMS messaging and notifications

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Alienics
Canada
alienics.com

Company Information

WEBTEXT
Founded: 2007
Ireland
webtext.com

Alternatives

Aerialink

Aerialink

iconectiv

Alternatives

Alive5

Alive5

Alive Technologies

Categories

SMS Marketing Supported

Categories

Live Chat Supported
Push Notifications Supported
SMS Marketing Supported

Integrations

Amazon Connect Not Supported
Avaya Aura Not Supported
Avaya Experience Platform Not Supported
Five9 Not Supported
Oracle CRM On Demand Not Supported
Salesforce Not Supported
ServiceNow Not Supported
Symbee Not Supported

Integrations

Amazon Connect Supported
Avaya Aura Supported
Avaya Experience Platform Supported
Five9 Supported
Oracle CRM On Demand Supported
Salesforce Supported
ServiceNow Supported
Symbee Supported
Claim Alienics and update features and information
Claim Alienics and update features and information
Claim WEBTEXT and update features and information
Claim WEBTEXT and update features and information