Vantage Point Alternatives

Intradiem is the only workforce automation solution that delivers guaranteed results while improving both agent engagement and the customer experience. Our powerful technology acts as an automated manager for the contact center with rules triggered in real-time by actual center conditions. We power over 1.2 billion automated actions annually and have saved our customers over $160 million in the past 2 years.

NICE CXone is a cutting-edge SaaS-based contact center software that empowers organizations by increasing the quality of leads and reducing the cost of client interaction. Scalable, robust, and built on the foundation of multi-channel ACD and speech-enabled IVR, NICE CXone helps contact centers process inbound support requests and agents to connect seamlessly with their customers through multiple channels that include email, inbound/outbound voice, voicemail, social media, chat, and more. Key features of NICE CXone include CRM integrations, predictive dialers, customer feedback, quality and workforce management, workforce optimization, disaster recovery, network connectivity, and reporting and analytics.

7shifts is an all-in-one restaurant team management platform that helps operators make more profitable decisions, improve operating efficiency, get time back, and improve team retention. It's never been easier to manage your team's work schedules, time clocking, team communication, labor compliance, payroll, tips and more, all from one single place. Here’s how your restaurant can benefit from 7shifts: - Save up to 4 hours per week creating and managing your staff schedules - Reduce time spent on scheduling by 80% - Save up to $250 per month in managers time - Reduce labor costs to save up to $3,000 annually - Reduce calls and texts from staff by 70% - Create schedules with 95% labor accuracy - Forecast your future sales with 95% accuracy - Save $1,000s per month in reduced labor costs from more efficient schedule - Save $1,000’s per month in early clock ins and labor overages Join the 1,000,000+ restaurant pros already using 7shifts to simplify their team management.

Global, award winning contact center compliance & workforce optimization solutions. Compliance recording can protect your company from theft, litigation & fines. Sleep well knowing Elevēo has you covered for everything from voice calls to land mobile radios. Remove, or anonymize details from data collected to stay in compliance. Archive datasets based on configurable rules and automatic categorization. Supervise your teams voice interactions with customers in real-time. Detailed audit logging for every system action with simplified extracts for compliance reviews. Your support, sales & back-office business transactions are critical. Protect your interests by recording everything into a single place with automated categorization by type, source, and customer where any interaction can be easily reviewed. We have been recording voice calls for decades. All over the world our solutions are trusted.

foundU is an all-in-one, cloud-based workforce management solution for Australian businesses. It helps managers onboard, schedule and pay their workforce with confidence. foundU offers time and attendance tracking, applicant tracking, a single employee record, customisable onboarding processes, time off requests, employee lifecycle management, timesheets, a self-service portal, employee training, compensation management, performance reviews, and 360-degree feedback. It also includes a native payroll calculator, which uses data points to help automate payments and shift hour calculations, electronic payslip distribution, award and EBA interpretation, and single touch payroll. foundU provides a drag-and-drop interface with built-in compliance for schedule creation. It also provides a configurable onboarding system with integrated VEVO checks for Australian workers’ rights, electronic bank declaration and automated applicant communication. Visit our website to book a demo today.

Rotageek helps businesses perfectly predict and meet demand by using data-driven tech to effectively and fairly schedule staff. Using personalised algorithms and machine learning to identify patterns that would otherwise go unnoticed - Rotageek provides best-in-class business forecasting and workforce management.

OpenText™ Qfiniti is a unified, centrally managed suite of workforce optimization solutions for multichannel interaction analysis, offering real-time agent support and call center performance management capabilities. Qfiniti automatically delivers relevant, accessible and actionable customer intelligence to allow organizations to better understand customer interactions and deliver outstanding service across the globe. Deployed on-premises or on the cloud, Qfiniti integrates with most contact center telephony systems and CcaaS vendors, such as Amazon Connect, Twilio, RingCentral and Genesys. Offers performance assessment capabilities to identify coaching opportunities. Allows users to create and modify evaluations online with easy-to-use scoring and navigation features. Uses unique agent rankings, skills, seniority and availability to support scheduling,and allows users to forecast staffing requirements and accurately schedule single and multi-skilled agents.

We believe that offering a unique, flexible and responsive platform, especially as Field Service Management solution, will ensure that you can deliver the ultimate customer service. All-in-one platform to manage incoming calls, provide online support, chat, SMS, self-service application synchronisation, emails and social media integration for end-to-end customer management. Multi-platform mobile applications to manage your field workforce. Empower the mobile workforce to receive, queue, schedule, accomplish, update and notify their job orders on the move. Achieve a smooth life-cycle management of service requests and tasks with iTouchVision’s Service Desk Solution. Schedule and manage all back-office operations with effortless and automated administration workflows. Our highly configurable platform will meet most of your business needs, but an off the shelf solution will never meet your business process 100%. Where our platform does not meet your full requirements.

Optimize labor costs, manage capacity more effectively and improve service levels with the Alvaria workforce management and optimization solutions. Maximizing contact center efficiency is critical to delivering great customer experience while minimizing operating costs. From precision volume forecasting to mobile schedule management, optimal seat utilization and beyond, Alvaria Workforce provides the solutions you need to ensure you have the right agents in place at the right time to deliver superior customer service. Core call center workforce optimization and management components include potent tools for forecasting, tracking and scheduling the workforce. These tools are essential in getting the right agents with the necessary skills, in the right seats, at the right time.

NICE Workforce Management is the industry-leading workforce management software solution. Delivering the industry's most accurate and actionable schedules and forecasts, this solution helps businesses reduce labor waste and achieve their goals using patented forecasting algorithms. With NICE WFM, you can reduce headcount requirements, simplify long-term planning, improve agent engagement, and enhance workforce efficiency. Improve everything from schedule adherence and attendance to agent satisfaction and engagement with one solution. Minimize WFM administrative and maintenance overhead. Increase employee utilization, improve scheduling efficiency for a better CX with an intelligent approach to forecasting and scheduling. Digital channels require different workforce behaviors and measures, make sure you plan and staff accordingly! Expect the unexpected and make staffing changes in a flash.

Workforce Optimization (WFO) is a unified suite of cloud solutions for capturing interactions and managing the performance of employees across the enterprise. In the contact center WFO involves solutions with pre-defined workflows that deliver unique information to help enhance contact center productivity and quality. This includes workforce management, call recording, automated quality management, performance management, speech, text, and desktop analytics and much more. Benefits of workforce optimization: Finally you can answer the most pressing questions facing your contact center. - How do I easily balance employee flexibility with staffing needs and costs? - How do I reduce effort, improve processes and empower my workforce? - What type of WFO analytics are required to improve customer engagement? - What’s next for WFO in my organization?

MyPass™ is a multi-award-winning technology company that empowers workers to manage their training and competency information through a digital Skills Passport. MyPass™ is simplifying the compliance management process for organisations in highly regulated industries by removing compliance gaps. For our clients, this is about two things: reducing risk by accessing real-time compliance data, and reducing back-office costs by up to 70% through more streamlined processes. In short, we are creating a global worker credentialing platform designed to save time, and reduce risk in the workplace.

Optimize Labor Budgeting, Forecasting, and Scheduling with AI-Powered Workforce Management. Are your on-site managers losing hours every week to time-consuming workforce scheduling? Your locations understaffed during busy periods? Your associates calling out or quitting over scheduling issues? With AI-powered workforce management and employee self-service, Reflexis Workforce Scheduler eliminates inefficiencies in labor budgeting, forecasting, and scheduling—simplifying your labor operations and unleashing the power of your on-site associates. With AI-powered forecasting, on-site managers can produce the most accurate labor forecasts and schedules in the industry, without relying on guesswork or intuition. Workforce Scheduler uses powerful algorithms to feed a highly intelligent scheduling engine, enabling managers to create one-click schedules. The intuitive mobile-first UI and AI-powered automation save hours of work for managers each week, generating accurate labor forecasts.

Mosaic is an AI-powered resource planning and workforce management solution that increases profitability and productivity. It integrates with most project and financial management software to automatically gather data and show who is working on what, when. Teams can then accurately bill and forecast, effectively manage capacity, and strategically plan workloads. Mosaic rescues organizations from clunky spreadsheets and gives them the true big picture. Get started today with a free 30-day trial.

Elevate your employee engagement and maximize contact center productivity without increasing cost. The Alvaria Workforce Engagement Management (WEM) Suite gives you the tools your organization needs to maximize efficiency, monitor, improve and reward agent performance and reduce turnover. Starting with our market-leading workforce optimization capabilities, the WEM Suite adds employee-centric agent experience capabilities such as game mechanics. The result of this combination is the most powerful, most comprehensive workforce engagement solution in the market. Employ the Alvaria WEM Suite to get the most from your contact center technology, whether your team is working on-site, remotely on-the-go or in a work-from-home setting. Choose the tools you need from our WEM portfolio and start achieving high-quality customer interactions, better customer experiences and more engaged agents — all at a lower operating cost.

CommunityWFM is a modern WFM solution that keeps everyone involved in the scheduling process. Developed with a focus on collaboration between remote workforce management (WFM) analysts, supervisors, and agents to improve forecasting and scheduling. Cloud workforce management software built for WFM professionals to make them more efficient at their job. Save time and money with a unique blend of intraday management and automated planning solutions. Mobile WFM has never been more important. Community Everywhere is a must have for optimized scheduling. The on-the-go solution for agents, supervisors, and WFM professionals to communicate about their schedules and shifts. Agents are able to view their current and past schedules in real-time directly within the app so they don't miss any upcoming shifts.

Orgvue has the power to bring people and business data to life through a richer, more visual organizational design and workforce planning experience. For every design and planning challenge, we have a solution. Orgvue puts an organizational structure in place to ensure you have the right people, in the right place, at the right time. Helping you bridge the gap between workforce demand and supply. Organizational design with Orgvue is an ongoing and cyclical process of continual improvement, with access to best-in-class methodology on a single platform. Through a combination of SaaS and advisory services, Orgvue helps you establish the target demand and manage gaps between workforce supply and demand. In a constantly changing world, Orgvue has the design and planning capability to shift your organization's structure, size, and talent in response to change. Deliver promised value with Orgvue as your workforce planning platform.

Say “goodbye” to manual work, tedious spreadsheets and complicated software. Say “hello” to a smart WFM solution that makes your life easier, your contact center better and your customers happier. Instead of feeling frustrated with a WFM solution that just adds to your workload, try one that makes planning a breeze. injixo is an extraordinarily user-friendly and easy-to-navigate WFM solution for call centers. It is designed to save you money, time, and stress - while empowering you to do more with less. Instead of waiting in line to get support, be delighted with real customer care that deserves the name. Our support team and smart self-service options provide you with excellent onboarding, training, and advice to help you in your daily work with injixo. Instead of dealing with an inefficient workforce management process, you can automate and optimize your WFM from start to finish.

AgentTime™ call center scheduling software is an easy-to-use, affordable solution for call center workforce management. With our AgentTime software, you import your call volume forecasts and average call lengths by time period. AgentTime will create optimal weekly schedules for your agent groups. Our AgentTime call center scheduling software includes Portage’s powerful Call Center Designer and SimACD call center staffing software. These two modules are used to calculate optimal agent levels for each time period for your workweeks. Call Center Designer predicts your staffing requirements and other performance statistics for each time period in your workday using established Erlang-C formulas. SimACD then refines these calculations allowing you to test and try out different numbers of agents in a computer-simulated automatic call distributor (ACD) before creating the schedule. Our intuitive user interface lets you create weekly schedules.

The WorkForce Suite, by WorkForce Software, is a mobile first, cloud-based modern workforce management solution with integrated employee communications and collaboration capabilities. The WorkForce Suite helps global enterprise organizations optimize their labor, protect against compliance risks, and maximize productivity, while building a highly engaged, resilient and agile workforce. The WorkForce Suite provides an integrated solution for easy, anywhere and always-on management and optimization of your workforce including time and attendance, scheduling of diverse employee populations, labor forecasting, absence and leave management, task management, workforce analytics, fatigue management, digital workplace assistant, employee self-service, shift management, employee communications and collaboration, employee voice and micro training.

Alvaria Cloud is the only enterprise cloud contact center solution that allows you to adopt best-of-breed Customer Experience (CX) and Workforce Engagement Management (WEM) applications modularly. Start with one or more applications and then add applications with ease when ready for additional capabilities, as your needs change. With the Alvaria Cloud Platform, you have the advantage of knowing that all provisioning, security, user management and other administrative tasks are already configured and in place. Unique in offering enterprise organizations the ability to select their cloud service provider of choice and deploy in a multi or single-tenant environment. Includes a rich set of APIs to support business system and third-party integrations, including dashboard widgets and leading CRM systems. Scales to meet the needs of large organizations and delivers proven, best-of-breed CX and WEM capabilities to help companies build lifetime customer loyalty.

Create a seamless customer journey across channels that is fast and frictionless. Explore our automation-first solutions with AI for every day. Each year, we release hundreds of new features, solutions, and integrations to keep our platform ahead of customer experience technology and trends. Our automation-first customer experience solutions leverage Talkdesk AI to optimize your most critical customer service processes. You don’t have to take our word for it. Read, listen, and watch how our customers make their customers happy. Elevate your customer service experience with CX Cloud – a full set of enterprise-level, integrated, CX applications for customer self-service, omnichannel engagement, workforce engagement, employee collaboration, and customer experience analytics – all on a unified cloud-native platform. Delight your agents with an intuitive UX and make your contact center agile by easily configuring every aspect of CX Cloud, from IVR routing rules to the agent workspace.

We are an innovative enterprise HR software company delivering intelligent workforce solutions to enterprise and government organizations with large, shift-based workforces. Experts in SAP and SuccessFactors, we design, implement, support and manage SAP based Human Capital Management & Talent solutions. Powerful workload planning for accurate workload demand forecasts - by skill or role - based on any type of workload. Innovative solutions to help automate the manual processes of staff rosters & budgets, timesheets and payroll through an integrated suite of cloud capability. Remove the complexity and cost of using manual processes or external services to ensure your staff are paid correctly and your business obligations are met - at all times.

Your people may be your biggest cost but they are also your biggest asset. We ensure you harness your workforce's energy to drive productivity, efficiency and growth. Crown doesn't just deliver an incredible RoI, it actually helps you transform your organization. Maximizing your workforce's performance is the energy that drives your business forward. We will help you create an efficient, engaged, motivated and highly productive workforce who drive improved productivity, growth and success, as well as minimize risks and reduce costs. Our Duty Management System (DMS) drives a smarter, more efficient use of your force’s time and resources. A Workforce Management System with the power to streamline local authorities and national ministries alike. Crown’s powerful time and attendance solution empowers you to manage every facet of staff attendance with more control than ever. Crown analyses working time and absence data to help you increase productivity.

CRM, finance, workforce management software, and more. Manage every aspect of your business. Pick the modules you need and begin saving time and money. Staffing Simplified Our founders have more than 20 years of experience in the staffing industry. During that time, they built, and rebuilt an internal platform that helped their team work smarter, not harder. One day a competitor saw what our founders built. She said that every other company in the industry was struggling to solve the very problems their internal platform had fixed. She suggested that they should make their platform available to everyone. In 2016 Senegal Software was born. The result is a modular platform that lets you run your business from anywhere, on any device. Today our software helps clients save time and money, all while increasing productivity. And we do not stop there – our team continuously works with clients to find new ways to automate and simplify staffing.

SutiHR by SutiSoft brings an efficient and comprehensive HR Management software to small and medium-size organizations that have reached a point where spreadsheets and emails have become stagnant to the operations. SutiHR provides a complete end-to-end human resources platform with a selection of feature-rich tools that are metric driven. Admin users can have a better performance outlook on an enterprise-wide level through the in-app Leave & Time Off manager, applicant onboarding, and Compliance automated reporting. Current team members performance assessments are also streamlined by measuring past completed tasks, attendance, and completed training hours, with the use of the data-driven extensive reporting and analytics module.

With Core Schedule, your schedules are tailored for every area and every team, in one cohesive system. It easily manages complex rules and requests, so everything is clear, fair and accessible. We’ve designed a system that harnesses advances in software to reduce complexity and streamline the process while still capturing the individual nuances and needs every team has. Manages complex rules and staff requests. Adapts to new processes as you change them. Keeps everything fair and accessible. Provides a single point of truth. The ability to deliver effective healthcare to people efficiently whilst keeping staff healthy, engaged, safe and well-rested, relies on having the right staff schedule. Core Schedule is powerful and not only helps build and engage a great workforce, but it also provides a level of transparency and data capture that is relevant to everyone.

An operation platform designed and built for service-based businesses everywhere. Configure and control payroll to minimize time spent processing. Manage every aspect of your workforce from one place. Know where your fleet and assets are at any given time. Make communications between on-site and office teams easy and instant. Allow employees to fill out timesheets that cover break types, travel, allowances, and more. Eliminate paper, take all your forms digital, and complete them on your mobile device. Harness your data with a range of sophisticated reports. Control and respond to situations in real-time using MTM. Drag-and-drop scheduling lets you set up the day or handle urgent changes. Communication between field and office stays crystal clear with real-time messaging. And even tasks like completing jobs or accepting shifts can be done the moment they need to be.

Are you tired of planning your shifts in Excel but not ready to take on a complicated and expensive system? With Smartplan you get everything you need at a low price: Userfriendly shift planning, easy communication, shift swapping, punch clock, salary, free apps, and everything in between. Easily create, share and update staff rotas with our user-friendly and flexible tool. Never miss a change in your rota. Your employees get their shifts right in their pockets. Handle shift swaps on the go from our Android and iPhone apps. Get the full overview of your employee's planned and actual work hours. The first phase is the planning itself. The puzzle where the staffing need is defined and covered. Smartplan has everything you need to provide you with the full planning overview in a shift planning system that is easy to use. Clever template system for you to create rotas with repeating patterns and save time.

Verint Monet: Cloud Workforce Optimization Software For Contact Centers & Help Desks. Our cloud-based call center workforce optimization software enables our customers to focus on what they do best: deliver a world-class customer experience. Workforce management in a contact center or help desk is the art and science of having the right number of employees with the right skills at the right times, to meet accurately forecasted volumes of work at a predetermined service level with minimized costs. Workforce management is a critical task for contact centers/ help desks, as poor planning and execution can have a negative impact on your business (revenues, cost), your customers (satisfaction) and even your employees (motivation/burn-out). Verint Monet Workforce Management (WFM) solution incorporates forecasting, scheduling, agent communication, and adherence to optimize your workforce resources.

To engage the customer in today’s digital world means creating a single, unified experience across every channel they choose to use to connect with you. From calls and email to chat and social messaging, delivering seamless service has never been more complex. IFS Customer Engagement software solutions enable businesses to deliver a faster, smarter service whatever the contact channel. By combining an omni-channel contact center with CRM in a single, configurable, AI-powered agent desktop, support staff are empowered to deliver rapid service however complex the request. Bringing together disparate sources of customer data from multiple systems, alongside all contact channels, your agents can deliver customer engagement seamlessly, while simultaneously banking productivity gains. To win in the service market requires excellence in customer care. But what does it take to modernize the contact center and deliver smart self-service?

Evolving ERP for your customer relations, the Nowtis Suite is designed to produce and monitor all your campaigns. Manager of all types of campaigns, the Nowtis Suite will allow you to easily connect your contact center to other software tools in your company. Multi-site, multi-campaign, multi-channel and multi-advertiser manager, you can centralize all your actions with your prospects or customers. Manage your mass mailings by fax, email or SMS to send whenever you want. Complete statistics: erroneous emails or faxes or cell phone numbers, open rate, read rate and click rate. Integrate customer and/or prospect files, and launch checkouts: manually or automatically, in creation or update mode, in CSV or Excel formats. Automatic integration of data files by email, FTP or web service, or manually in real-time. Manual extracts in real-time and/or automatic by FTP or email, according to your parameters and your fully configurable extraction masks.

Artificially intelligent omnichannel contact center software to help enterprises. A flexible, enterprise-ready solution to thrive in the contactless world. Easy-to-use, powerful cloud-based call center software to be up and running in hours. 360-degree customer support with omnichannel ticket management. Humanize your Contact Center Interactions with Video Chat. A simplified and secure debt collection software to accelerate your debt recovery. Integrate real-time communications without owning or building a system. Faster conversions and reduced queries with conversational marketing. Increase Call Pick-up Rate with Truecaller for Business. Schedule a callback request for a world-class customer experience. Read, learn and enlighten from the best learning resources at your disposal.

Calibre is a best-in-class call recording solution that transforms captured interactions and associated metadata into decision-enabling intelligence. A reliable and full-featured business improvement tool, Calibre improves performance, productivity, and customer satisfaction as well as minimizes risk, reduces operational costs, and enhances profitability. Built with reliable, high-quality digital recording and intelligent architecture, Calibre is a customizable solution that meets customers’ needs in any size contact center. Backed by quick and professional certified technicians and I’m Alive™ proactive monitoring, customers can deploy Calibre with confidence. Calibre is built with Advanced API and event triggers to prevent the archiving of sensitive data, and it enables adherence to strict security standards. Communications are secured with multi-layer algorithms and data encryption to restrict access and protect confidential information.

Introducing iQcheckpoint the Ultimate Workforce Solution Our user-friendly workplace solution provides essential business insights, real-time tracking of shift attendance, effective staffing level management, and tools for optimizing costs. Key features comprise: Live Dashboard Shift Scheduling Available Shifts Shift Swap Fraud Monitoring Leave Management Training Management Communication Space - Company News Feed Location Budgeting Beacon Attendance Monitoring QR Code Scanning at Locations Check Point Reporting Payroll Integration Kiosk - Clock In ...and much more. Our comprehensive system is meticulously designed to streamline workforce operations, ensuring heightened efficiency across the board

Roubler is a unique workforce management solution trusted by businesses all over the world. We’ll help you recruit, onboard, schedule, manage and pay your staff, all while providing data clarity and real-time analytics across every aspect of your workforce. We bring you true peace of mind, knowing that Roubler’s always-on compliance and risk management tools are with your every step of the way. By harnessing the latest AI, machine learning and automation, we are providing a new depth of insight and intelligence and shaping the workforces of tomorrow.

Leading field service management software that enables you to increase productivity and reduce costs through dynamic resource scheduling and mobile workforce management. Product Details: The Kirona Field Workforce Automation solution comprises four key software applications: DRS Dynamic Resource Scheduler, Job Management, WorkHub and InfoSuite. These four solutions are supplemented with modules like DRS Project Planner, specifically developed to manage complex projects or interdependent cycles of work and products like MobileIron and Threatshield designed to complement their existing security measures with industry-leading enterprise threat management. Founded in 2003, Kirona has grown to be recognized as the leader in delivering Field Workforce Management Software. Kirona combines innovative software development with an exceptional service organization to ensure that the technology delivers significant value.

When you have the right workforce management software and an attentive HR service provider, it only takes one solution to unify all your human capital needs. We provide clients with a powerful HCM platform to seamlessly manage your number one asset: your employees. Our single database workforce management application is built on One employee record which opens new possibilities to connect your people, processes and other business systems within your HR infrastructure. Create speed, efficiency, visibility and control over your workforce data produce better business outcomes and long-term ROI. At OnePoint customer success is our top priority and our clients appreciate our commitment to help them succeed. As your HCM partner we discover the possibilities of a seamless technology and unparalleled customer support. Unifying all your human capital management assets into a single HR infrastructure will lead to time saving, reduced errors, and better people analytics.

StaffSavvy is the essential platform for getting the most from your workforce. It combines recruitment management, HR tools, document management, learning management, online training, shift planning, compliance tools, timesheets, communication tools and so much more on one platform. We’ve built the platform with real-world experience. This brings you unrivaled tools and features to make your day easier. StaffSavvy is perfect for: Businesses that have outgrown basic shift management tools. Multi-venue businesses that need to better organize a rapidly expanding shift-based operation. Established 100+ employee businesses that need to replace a manually operated workforce management set-up that has evolved over time but is inefficient and expensive to run. Any business with a dependence on shift-based operational staff. We work with clients in hospitality, events, theaters, performing arts, museums, higher education, visitor attractions and care sectors.

Happy Schedule is a human-first workforce management tool built for customer support teams. Make your schedule work for you. Hit your coverage goals without boxing people into predefined work shifts using a clean UI that makes fine-tuning easy. Real life happens. Keep it all balanced with a system that accounts for last minute changes and scheduling irregularities. When your office is “everywhere”, you need a built-in calendar that covers the work day for our distributed team, no matter when that days starts.

VAIRKKO provides the fastest and easiest way to manage your workforce and operations from a unified intelligent platform. From our first Public Safety client in Highland Indiana, to the thousands of clients in numerous industries we serve around the world today, VAIRKKO (pronounced V-AIR-CK-O) helps organizations of all types and sizes unlock their business potential. Since 2009, we've led the way in workforce and operations management through our beautifully designed software. Our suite of cloud products are fully integrated and can be purchased a la carte giving any organization the ability to grow over time by adding products only when they need them. We pride ourselves on our customer-centric approach which shows through every day in everything we do. Our unmatched experience, deep insights, and cutting-edge technology has transformed the way our clients run their businesses.

Text alerts with every shift trade, open shift, request off and availability change, all subject to manager approval. Schedule101's first restaurant deployment was in June 2010. Now with countless hours and many years of development this restaurant workforce management system, designed to return an unparalleled ROI, has evolved into an extremely user-friendly, functional and invaluable management tool. Designed by a group of seasoned hospitality professionals with a combined 56 years of experience, the system leverages this knowledge and insight to help make a business more efficient, profitable and enjoyable to work at.

Time and Attendance management mobile app with Face Recognition & Geo Fencing Easy to use cloud based Time and Attendance management mobile app with Face Recognition & Geo Fencing technology. Simplify payroll and reporting. Advantages of inOut: Compliance Management Manage compliance of employees to office timings and rules without manual intervention. Get real-time alerts and analytics on location. Automation Reduce time & effort of manual leave, Time and Attendance tracking and improve productivity Real-time Live Dashboard & Report Get Leave, Time & Attendance data in simple Dashboard, Reports and Alerts. Employee Health & Safety Improve Health & Safety of employees through a Zero Contact Solution

TeamWork, built in HTML 5 is a comprehensive, configurable and 100% cloud-based Workforce Management System. It is provided as a hosted Software-as-a-Service product design, built and maintained by ScheduleSource, Inc. TeamWork provides exceptional ease of use, is highly collaborative and includes robust tools for staff planning, scheduling, change management, employee self-management, and reporting. An integrated time system with pay rules including attendance visibility in schedules provides continuous real-time access for clocking, timecards and payroll processing from anywhere. TeamWork is a highly configurable roles-based system. Enterprise administrators can create any number of schedule groups/locations, support any number of employees and system users, set up portal and functionality access controls as needed to optimize the system for your use. From implementation through use TeamWork provides unmatched consulting expertise and support to your managers/schedulers

Empxtrack is a people centric software that focusses on workforce productivity. It offers easy to use self configurable HR solutions with powerful interface for all your HR needs. Comprehensive, yet easy to use platform that offers Performance Management, Recruitment, Employee Scheduling, Database, Self services and more. Trusted by over 10,000+ SMBs, Empxtrack offers ready to start products for FREE Free HR offerings include Appraisal, 360 Feedback, HR portal, Payroll and Exit, Attendance, Leave etc. at no cost. The software helps in establishing a culture of continuous performance improvement for employees. The highly customizable and configurable software encourages top performers and gets the most out of your marginal contributors. Empxtrack also offers Enterprise Solutions that are Easy-to-use, highly Configurable and Affordable, Numerous customization options, Multiple workflows, Reports & Analytics, Ready to use templates, Integrations with HR tools and more.

Almost every shift has no-shows, late arrivals, and special requests. Still, you've also got to deal with the significant shifts in how people work. Everything from new employee expectations to new technologies, new regulations, and other significant changes are to be considered by managers of all organisations - big and small. Humanforce brings an innovative approach to managing your teams and how you work. We simplify the process, allowing you to see everything simultaneously, ensuring you stay ahead of the curve. That's why thousands of businesses of all sizes - hotels to hospitals, aged care to childcare, manufacturers to entertainments, stadiums to shops and more - turn to us and our workforce management solutions. Use Humanforce and get ready for your next shift.

Get no-cost instant access to your earned wages at the tap of an app. Download Branch today to take control of your hard-earned cash. Branch is the industry's leading operations platform for hourly employees. Designed to improve workforce productivity and efficiency, Branch features a web dashboard and self-service mobile app that enables business users to create, distribute, and manage schedules. With Branch, employees can also easily view their schedules, set their availability, request time off, swap shifts, and so much more. Branch is used by top enterprises today, including Pizza Hut, McDonalds, Starbucks, Taco Bell, and more. Tired of financial services taking advantage of hard-working people like you? Us too. We’re helping fellow Americans grow financially — and finally get ahead. Stop paying and waiting 3-5 business days for access to your earned wages. Request a portion of your paycheck instantly and use it for unplanned expenses.

Profiler Cloud is a suite of applications for digitizing every process in your company. With Profiler Cloud you digitize every aspect of your company, personnel management is no longer a problem with Docker, track attendance, distribute payslips and manage your employees' holidays and leave. With Graphit, you implement a graph metric signature process in a simple way in your ERP, allowing you to sign your files even on the move. Docker digitizes and simplifies the relationships between human resources and workers. With Graphit you can easily implement the graphometric signature in your company. Designed for the basic user, complete for the advanced user. Each element in Profiler Cloud is designed to be easily understood and assimilated by any type of user on any type of device. Profiler Cloud speeds up your work by integrating with most management software, without developing expensive customizations. You will be completely independent of enterprise software.

Cisco Webex Workforce Optimization provides integrated capabilities for team performance management to enhance our Unified Contact Center Express and Webex Contact Center product offerings. To provide efficient, effective, customer-focused service, supervisors must have the data and tools to manage team performance and deliver exceptional customer experiences. Increase first call resolution and team productivity with scalable voice and screen call recording and quality evaluation solutions. Free managers from scheduling headaches so they can focus on strategic improvements and engage with real-time feedback. Gain data-driven insights from speech and desktop action analysis to improve customer experience and drive revenue. Webex Workforce Optimization integrates directly with Cisco Unified Contact Center Express and Webex Contact Center solutions to enhance and transform the supervisor experience and create a contact center of excellence.

TelStrat WFO provides world-class workforce optimization functionality via an easy-to-use interface. Engaging and managing your teams well is essential to optimizing your biggest investment and exceeding customer expectations. A workforce optimization program – supported by the right software – is the answer. And Serenova offers that solution through on-premises and cloud WFO software. Accurately and easily schedule skilled agents to meet service levels. Predict future requirements and use wizard tools for simple forecasting. Let agents enter schedule preferences and see performance via the My Time web-based agent portal and mobile app. Improve agent motivation and performance using gamification features.