Audience

Customer support teams

About Happy Schedule

Happy Schedule is a human-first workforce management tool built for customer support teams. Make your schedule work for you. Hit your coverage goals without boxing people into predefined work shifts using a clean UI that makes fine-tuning easy. Real life happens. Keep it all balanced with a system that accounts for last minute changes and scheduling irregularities. When your office is “everywhere”, you need a built-in calendar that covers the work day for our distributed team, no matter when that days starts.

Pricing

Starting Price:
$5 per user per month
Free Trial:
Free Trial available.

Integrations

No integrations listed.

Ratings/Reviews

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Company Information

Automattic
Founded: 2005
United States
happy.tools/

Videos and Screen Captures

Happy Schedule

Happy Schedule

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Product Details

Platforms Supported
Cloud
Training
Documentation
Support
Online

Happy Schedule Frequently Asked Questions

Q: What kinds of users and organization types does Happy Schedule work with?
Q: What languages does Happy Schedule support in their product?
Q: What kind of support options does Happy Schedule offer?
Q: What type of training does Happy Schedule provide?
Q: Does Happy Schedule offer a free trial?
Q: How much does Happy Schedule cost?

Happy Schedule Product Features

Customer Service

Live Chat
Appointment Management
Self Service Portal
Queue Management
Workflow Management
Surveys & Feedback
Knowledge Base
Alerts / Escalation
Performance Metrics
Call Center Management
Virtual Assistant
Social Media Integration
Email Management

Employee Scheduling

Calendar Management
Appointment Management
Vacation / Leave Tracking
Employee Database
Time Tracking
Automated Scheduling
Group Scheduling
Shift Scheduling
Resource Management
Time Clock
Reporting/Analytics
Mobile Access
Shift Swapping
Scheduling
Messaging
Payroll Management
Schedule Distribution

Workforce Management

Labor Projection
Variable Workforce
Budgeting & Forecasting
Skills Tracking
Employee Lifecycle Management
Time & Attendance
Scheduling
Performance Appraisal
Recruiting Management
Contractor Management