Alternatives to TELUS Digital
Compare TELUS Digital alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to TELUS Digital in 2026. Compare features, ratings, user reviews, pricing, and more from TELUS Digital competitors and alternatives in order to make an informed decision for your business.
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1
Resolver
Resolver
Resolver gathers all risk data and analyzes it in context — revealing the true business impact within every risk. Our Risk Intelligence Platform traces the extended implications of all types of risks — whether compliance or audit, incidents or threats — and translates those effects into quantifiable business metrics. Finally, risk becomes a key driver of opportunity instead of being disconnected from the business. Choose the risk intelligence software used by over 1000 of the world’s largest organizations. Resolver makes it easy to collaborate and collect data from across the enterprise, allowing teams to fully understand their risk landscape and control effectiveness. Understanding your data is one thing; being able to use it to drive vital action. Resolver automates workflows and reporting to ensure risk intelligence turns into risk reduction. Welcome to the new world of Risk Intelligence.Starting Price: $10,000/year -
2
The Comarch Loyalty Marketing Platform is a comprehensive solution designed to enhance customer engagement and retention through tailored loyalty programs. It empowers businesses to create personalized customer experiences by leveraging advanced data analytics and automation. Key benefits include increased customer retention, improved brand loyalty, and enhanced revenue generation. The platform offers a range of functionalities, such as marketing automation to streamline campaigns, pre-integrated customer journeys for seamless interactions, and advanced personalization that adapts to individual preferences. Additionally, it provides robust AI-driven data analytics for actionable insights, helping businesses optimize their strategies. With 30 years of expertise in executing the most complex loyalty initiatives, Comarch supports some of the world’s most recognized brands, such as Auchan, BP, Carrefour, Heathrow Airport, JetBlue Airlines, Galeries Lafayette, and True Digital.Starting Price: $0
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3
Kangaroo Rewards
Kangaroo Rewards
Drive customer loyalty and growth with Kangaroo Rewards, a leading omnichannel loyalty engine trusted by thousands of SMBs and Fortune 500 companies. Craft hyper-personalized engagement with targeted rewards, automated marketing, and your own branded app. Witness average order values soar as customers feel valued, spend more, and return for more. Streamline operations with effortless setup and expert support. Our laser-focused data insights optimize your program, maximize ROI, and fuel pure profit. Kangaroo integrates with leading POS, eCommerce, and marketing platforms like Shopify, Lightspeed, Magento, and Mailchimp.Starting Price: $99/month -
4
Hive Moderation
Hive
Hive’s complete solution to protect your platform. Mobilizing the world's largest distributed workforce of humans labeling data, we are raising the bar for automated content moderation. We offer both best-in-class models as well as manual moderation, allowing us to provide solutions at scale and outperform contract workforces of business process outsourcers (BPOs). In addition to our best-in-class models, our distributed workforce can meet a variety of manual moderation needs. Whether you want to manually moderate user content or annotate training data at scale, our distributed system and consensus policy provide a level of precision that our competitors cannot. -
5
WebPurify
WebPurify
World-Class Image Moderation & More. Discover a faster, more efficient way to keep user-generated content clean. Given the complexities associated with nuance and context, our human moderators are trained to flag violations that fall into the gray areas and make final image decisions that align with your brand standards. Our Automated Intelligent Moderation (AIM) API service offers 24/7 protection from the risks associated with having user-generated content on your brand channels—detecting and removing unwanted images in real-time. This one-of-a-kind solution delivers the best of automated and live moderation through a single, easy-to-use API. AI technology detects images with a high probability of containing undesirable content, limiting the volume that requires human review. The remaining images are then queued up for moderation by experts who are trained to flag any additional violations.Starting Price: $5 per month -
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UserTesting
UserTesting
UserTesting is a leading human insight platform designed to help enterprises capture authentic customer feedback at scale. It leverages a global network of participants and AI-driven analysis to deliver fast, actionable insights across marketing, product, design, and customer experience teams. The platform enables companies to test anything from messaging and creative assets to product features, reducing guesswork and maximizing ROI. UserTesting supports enterprise-grade compliance standards including SOC 2, GDPR, and HIPAA to ensure privacy and security. Trusted by world-renowned brands like Walmart, Microsoft, and Wells Fargo, it drives measurable business outcomes such as increased revenue, faster innovation, and reduced risk. UserTesting empowers organizations to put the real voice of the customer at the center of their decision-making. -
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Amazon Rekognition
Amazon
Amazon Rekognition makes it easy to add image and video analysis to your applications using proven, highly scalable, deep learning technology that requires no machine learning expertise to use. With Amazon Rekognition, you can identify objects, people, text, scenes, and activities in images and videos, as well as detect any inappropriate content. Amazon Rekognition also provides highly accurate facial analysis and facial search capabilities that you can use to detect, analyze, and compare faces for a wide variety of user verification, people counting, and public safety use cases. With Amazon Rekognition Custom Labels, you can identify the objects and scenes in images that are specific to your business needs. For example, you can build a model to classify specific machine parts on your assembly line or to detect unhealthy plants. Amazon Rekognition Custom Labels takes care of the heavy lifting of model development for you, so no machine learning experience is required. -
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AtcomCloud
Atcom
A made-in-Canada VoIP solution for businesses with 5 users and up. Let our VoIP experts design the perfect blend of hardware endpoints, network gear, & ISP connections for your location. We help YOUR company communicate with YOUR client base using crystal clear VoIP every time!Starting Price: $19.90 per month -
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TELUS Digital Ground Truth Studio
TELUS Digital
TELUS Digital is the customer experience transformation partner to the world’s most admired brands. Our diverse team weaves data, technology and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness and scale AI solutions with meaningful value and positive impact. We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach of over 83,000 experts in more than 35 countries and deep industry expertise, we help over 600 organizations make the customer experience feel effortless. At the core of our innovation is Fuel iX™, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production. -
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Marsview
Marsview
Marsview APIs are trusted by thousands of developers and CX teams who are integrating conversation intelligence in voice, video, and chat-driven applications. Together we can shape the future of conversation in the digital world. Let's jointly move your business forward by leading innovation to deliver world-class conversational intelligence and analytics to our customers. Intelligent virtual agents execute tasks and handle questions with a human-like conversational experience. Automatically detect intents to provide in-call assistance, on-screen actions, call disposition, and summarize call notes. Automatically generate actionable insights from 100% of customer interactions across all channels. Marsview's full suite of language, speech, vision, and empathy APIs help you to rapidly deploy customized AI solutions at scale with high confidence. Return the best matching responses to questions or the next best actions.Starting Price: $9.99 per month -
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Pattr
Pattr
Pattr is a Conversational AI platform that empowers brands to have engaging, effective and healthy conversations with their customers, at scale. Pattr powers millions of interactions around the world, bringing organisations closer to their customers and fans. Solutions include: • Content Moderation - AI powered content moderation • Superfans - Discover your promoters and influencers • Marketing Automation - Engage your audience at scale • Conversational Bots - One-on-one conversations with customers -
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Community Sift
Two Hat
AI-powered chat filter and content moderation platform for social networks. A powerful, scalable, and automated content moderation platform for social products. Simply connect to our API to moderate text, usernames, images, and videos in real time. Two Hat’s AI-powered content moderation platform classifies, filters, and escalates more than 102 billion human interactions, including messages, usernames, images, and videos a month, all in real-time. With an emphasis on surfacing online harms including cyberbullying, abuse, hate speech, violent threats, and child exploitation, we enable clients across a variety of social networks to foster safe and healthy user experiences. Maintain autonomy over your content moderation practices with the agency to adjust your settings, create flexible workflows, make real-time updates, and have full transparency into our solution. During a real-world crisis on your platform where real lives matter every second counts. -
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Macgence
Macgence
Through projects spanning different data types, industries, and geographies globally, we have made significant progress in serving the AI value chain. Furthermore, our diverse experiences enable us to effectively address unique challenges and optimize solutions across different sectors. The high-precision custom data source for your specific model needs from around the world, ensuring strict compliance with GDPR, SOC 2, and ISO standards. Experience data annotation and labeling with approximately 95% accuracy across all data types, ensuring flawless model performance. Determine your model's initial performance to get an unbiased expert opinion on critical model performance measures such as bias, duplication, and ground truth response in the early stages. Validate your model output by leveraging our expert validation team to optimize and improve the accuracy of your model. -
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BrandWiz
Zocket
BrandWiz keeps your brand’s social space clean, safe, and troll-free—instantly blocking hate, spam, andMore than just a filter—Our AI moderation is razor-sharp, ever-adaptive, and always one step ahead. BrandWiz stops unwanted tags, baiting messages, and competitor mentions before they disrupt your space. Customize your own moderation rules to filter out specific words and phrases. Inappropriate visuals? Gone. Hidden negativity disguised in emojis? Detected and handled. Want more control? Easily review comments before they go live. Setup is effortless—just connect your accounts, set your preferences, and let AI take over. With flexible pricing for every stage, protecting your brand has never been easier. BrandWiz is more than just a moderation tool—it’s your AI bodyguard; safeguarding your brand’s online presence. With intelligent, real-time moderation, say goodbye to online clutter—so you can focus on scaling and building real connections.Starting Price: $99/month -
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Crisp
Crisp
Crisp is a cutting-edge Social Media Safety and crisis monitoring firm. Our industry-leading technology is trusted by some of the world’s largest, most well-known brands to provide fast, precise detection of critical issues and crises. Established in 2005 by online gaming and social media entrepreneur Adam Hildreth, Crisp began protecting children and teenagers using online games and social networks from abuse, sexual exploitation, cyberbullying and other online threats. And as organizations began utilizing social media to engage and foster relationships with customers, Crisp evolved its offering to help brands manage and avert liabilities on their own social media channels, and the larger social web. From luxury and media, to pharmaceutical and FMCG companies, global brands trust Crisp to protect over $4.5 trillion of market capitalizations. Through 24/7 monitoring of social media channels and the wider internet, we ensure brands are immediately alerted to emerging issues. -
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Medallia Concierge
Medallia
Medallia Concierge (formerly Zingle) is an intelligent text and in-app messaging solution that improves, personalizes, and elevates customer and employee experiences and builds loyalty. Delight customers with personalized engagement and build brand loyalty. Drive sales with AI-powered, personalized promotions. Uncover meaningful insights from every interaction to increase efficiencies. Use personalized two-way messaging to build customer loyalty by seamlessly addressing customer wants and needs in real-time. Communicate and solicit feedback from across channels – from SMS to web chat to Facebook Messenger and other apps wherever your customers are, and identify opportunities to improve experiences as they unfold. Directly connect this data with the most commonly used CRM solutions, and customer service tools. And with Medallia's advanced segmentation capabilities, customer data can be utilized to design brand-differentiated services for each customer segment.Starting Price: $179 per month -
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ICUC.Social
ICUC.Social
Social media never stops. You already know that a crisis can happen at any moment. One bad tweet can decrease company sales for months. So as a Social Media Brand Manager for your company, you have to ask yourself: are you prepared for the worst at any time of day? If the answer is anything but an emphatic “yes,” then it’s time to consider an expert partner. ICUC is a global, multilingual social team that partners with your business to engage your customers around the clock. As a global leader in community management, ICUC offers social media moderation services to promote conversations and engage with customer service complaints. We uniquely tailor moderation to your brand, but services can include text moderation, canned engagement responses, video/photo moderation, contest moderation and more. Our team of experts moderate and manage brands in over 20+ languages, meaning that your customers will always feel heard and appreciated. -
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Spirit AI Ally
Spirit AI
Ally is the world’s leading tool for managing your online community. Eliminate bad actors, reward the good ones and truly understand what makes your community tick. Contextual analysis is at the core of Ally. Layers of contextual analysis spanning the relationships between characters, between phrases, between messages, and between actors all allow for a rich understanding of how people communicate on your platform. Ally is capable of detecting behaviour spanning topics such as aggression, harassment, bullying, identity focused hate speech, white nationalism, grooming, fraud, and other targeted speech. The Ally behavioural taxonomy is highly configurable and we work with our customers to tailor it to their needs. -
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SightCall
SightCall
At SightCall, we believe the more you see, the better you serve. By bridging the gap between the digital and physical worlds, SightCall ensures instant, tailored, and connected engagement so you can deliver remarkable customer experiences every time. Extend the power of your best people with technology that will transform service from a cost center to a strategic differentiator and driver of growth. Trust a platform built on a secure global network that works when and where you need it. Guarantee end-to-end system visibility with effortless integration across your digital ecosystem. -
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Respondology
Respondology
Remove hateful, racist, brand-damaging comments and spam hijacking your social media. Discreetly moderates 22 languages in seconds. Used across the NFL, NBA, NHL, NASCAR, Premier League, and consumer brands to take back control of their social media. Malicious comments are detected and removed in seconds from your social media posts before your players or fans see them. Protecting your brand 24/7/365. Damaging comments are hidden from everyone except the person who wrote them. They are unaware the rest of the world never saw them. A.I. filtering technology + over 1,000 human moderators monitor your social accounts 24/7/365, so your team doesn’t have to. The human moderators will remove harmful comments that elude software. One tool to manage and customize moderation across all social media platforms. Immediate moderation with our preinstalled and continually updated keyword and emoji filtering. All are customizable to your brand’s desire.Starting Price: Free -
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Wyng
Wyng
Wyng is the world’s leading Privacy-First Marketing platform. Built on a zero-party data API and privacy by design principles, Wyng makes it easy for brands to deliver customer experiences that are always welcome, relevant, and compliant. More than 250 brands and enterprises use Wyng to build deep, trusted relationships with their customers. Build from dozens of Wyng templates or create your own custom interaction to engage customers, earn data, and build trust. More engaging, relevant experiences drive conversion, earn data, grow loyalty, and increase purchases. Build world-class, branded experiences in minutes. Use accurate, obvious zero-party data instantly for personalization and insights. Consent-driven zero-party data delivers better results without any privacy concerns. Accelerate your team with Wyng services and leverage flexible, enterprise-grade tools to move with the speed of the market. -
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Netino
Netino
All the content, from you or your users (UGC), is an integral part of your brand image. Managing that image on all digital platforms is therefore a key element of today’s customer experience. We are helping you to produce, upload, standardize, extend, control, answer, alert, listen… and to make sure all your online brand spaces are true to your brand image and to your online communities. Social media but also advice, forums and all platforms generating UGC. Facebook does not stop on weekends, neither do we. Social Media is a global language, and we speak it. Teams based in France and abroad, are on-time, and long-term. Our know-how in recruitment, training, and coaching of our teams allow us to ensure quality, continuous management, and flexibility that is specific to the world of Social Media. From moderation of the first forums in 2002 to current days management of some of the largest brands’ social media pages, we understand the importance of the quality and safety of your content. -
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Foundever
Foundever
Foundever is a global customer experience (CX) outsourcing leader that blends AI technology with human expertise to deliver high-quality customer interactions. With 150,000 associates across 45 countries, the company supports over 60 languages and delivers 9 million customer experiences every day. Their services span the entire customer journey, providing comprehensive CX support, operational insights, and human-centered digital transformation. Foundever offers AI-powered solutions designed to improve efficiency, personalization, and brand-aligned interactions across multiple industries. The organization emphasizes a strong culture of care, ensuring associates are empowered to create meaningful, loyalty-building conversations. As one of the few true global CX providers, Foundever helps brands simplify customer support, scale operations, and achieve better outcomes. -
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Conformal Group
Conformal Group
Our AI doesn't just scan content, it understands context. Built for enterprise scale, our platform processes millions of interactions daily with industry-leading speed and precision, adapting to each space's unique needs. Seamlessly moderate text, images, and video through a single powerful API, ensuring comprehensive content safety across all formats. Built-in support for 35+ languages with deep cultural understanding, enabling effective moderation for diverse, international communities. Our AI has mastered nuanced conversations, cultural references, and community dynamics, going beyond simple keyword matching to deliver accurate, contextual moderation. Ship lightning-fast with our flexible API and comprehensive SDK. Choose between cloud, on-premise, or edge deployment to match your security requirements. Transform moderation data into actionable intelligence. Monitor trends, identify emerging threats, and optimize your safety strategy with our advanced analytics dashboard.Starting Price: $499 per month -
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Vocalcom
Vocalcom
AI-Powered Cloud Contact Center Solution that powers innovative, personality-based routing and manages multichannel customer interactions as a single conversation. Welcome to the Vocalcom world, where digital engagement and artificial intelligence (AI) are seamlessly integrated into the customer interaction flow alongside live agents. Manage all customer interactions as one single conversation. A new generation of cloud contact center platform that works with existing systems and supports ALL channels. Vocalcom's intuitive user experience increases productivity and allows companies weave all their customer interactions—across all channels—together into continuous conversation threads, to reduce customer effort and strengthen customer relationships with every interaction. Adaptable, AI-Powered and Amazingly Simple Keep the conversation flowing. Customer interactions across phone, chat, text message, email, social media, and any other channel, all come together in one place. -
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Pure Moderation
Pure Moderation
Pure Moderation is a global business process outsourcing vendor specializing in a range of services. Our priority is to provide affordable solutions that are custom-tailored to the individual needs of our partners. Working with us allows you to operate your business more efficiently. Whether your requirements involve small, time-based operations or large deployments, our team can quickly scale up or down to suit your needs. With office locations throughout Asia, Pure Moderation deploys various teams that provide support in multiple languages. Our clients range from small start-ups to global organizations – whatever size your business is, let us help you! Pure Moderation is a global leader in BPO services with extensive experience, a significant number of interactions per month and a high rate of client retention. We are also proud of our after-sales client care which includes trustworthy guarantees, staff training, and onsite & offsite support. -
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Vigil AI
Vigil AI
Prevent your platform from being used as a conduit for CSE content, lock it out, disconnect the distributors, and most importantly, help overcome the real human tragedy at its origin. Lessen the scale of the task, and give your analysts more control over what they see. They’ll work to confirm the classifier’s selections category by category, instead of evaluating large volumes of random media image by image. Able to categorize at lightning speed, our solutions act as force multipliers for your analysts. They will move from a moderation backlog to proactively identifying, categorizing, and removing CSE content from your platform. -
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Canvs
Canvs
Canvs AI is an insights platform that transforms open-ended text from surveys, social media, transcripts, product reviews, and more into conversational intelligence about how people feel and why. Canvs is used by some of the world’s most admired brands, research agencies, and media and entertainment companies to accelerate time-to-insights, deepen understanding of audiences, and reduce the cost of analysis. Automate the analysis of open-ended text to quickly unlock consumer insights with deep, nuanced emotional context and high analytical confidence. Quickly explore, filter, and compare findings and generate stunning data visualizations with Canvs’ intuitive, easy-to-use insights portal. Streamline analysis of open-ends in your brand and concept tests and automate the coding of unaided awareness, recall and attribute questions. Quickly identify and categorize the sentiment and emotions associated with responses and respondents. -
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Conectys
Conectys
Conectys is a leading global BPO providing specialized, award-winning solutions that reduce costs and increase speed to market for its clients. The company combines talented multilingual teams with proven processes and cutting-edge technology to deliver unmatched User Generated Content (UGC) moderation and Customer Experience (CX) solutions including call center customer support, technical support and virtual assistant packages in over 35 languages, 24/7/365. All services are powered by ConectysOS - the company's Contact Center SaaS platform. ConectysOS (an industry-recognized Automation Project of the Year finalist) standard features connect quality monitoring, workforce management and real-time views, all no cost to its clients. For companies across the globe facing challenges like hyper-growth and market disruption, Conectys is a BPO provider that delivers cost reduction and increases the speed of implementation for its clients. -
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WebKyte
WebKyte
Moderate user-generated videos and live streams at scale by detecting copyrighted, criminal, and duplicated content. Protect your library by scanning the largest video platforms for unauthorized copies Automatic Content Recognition (ACR) is an advanced technology that uses algorithms to analyze and identify criminal and copyrighted videos among user-generated content. Each upload on your platform is checked against the reference database of criminal or copyrighted content. If the upload matches the content in the reference database, you get notified about the match. Get visibility over what is available on your platform in real-time. ContentCore, WebKyte’s ACR solution, empowers platforms to rapidly spot unauthorized copyrighted video content and prevent legal charges for breaching Article 17. -
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allswers
allswers
Allswers turns opinions into business insights. Allswers is an experience management platform. Make decisions based on real-world data. Generate surveys that deliver value to your company by boosting customer and employee loyalty and measuring quality processes. We help you design surveys that provide unique insights into the experiences of the most important people to you. Solutions that measure the value processes of your company. Automate how you monitor customer interactions and gain a clear understanding of their behavior. Evaluate the set of attributes, benefits, or values that consumers associate with your brand. Manage employee engagement and boost productivity. Monitor quality indicators to ensure you meet every standard. Experience management helps to identify opportunities for growth. Simplify tasks and generate automatic workflows and integrations to obtain valuable insights.Starting Price: €85 per user per month -
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TaskUs
TaskUs
Safeguarding the online space with rigor and empathy. Online content is generated and shared at an exponential rate. With ever-present risks, companies need robust systems and vigilant human moderators to protect their users. Content security is a growing TaskUs service, and we are committed to creating the ideal online space. TaskUs is fully committed to becoming the industry’s number 1 content moderation provider and specialist – a goal that permeates every aspect of our services, our partnerships, and our unrelenting focus to keep the web safe for all. We created The TaskUs Method a comprehensive, global psychological health and safety program for content moderators, guided by the practice of evidence-based psychology and grounded in neuroscience. Content security is a fast-growing area of our business. We have 5,000+ dedicated Teammates powering some of the world’s leading brands in social media, FinTech, and gaming, among others. -
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Azure AI Content Safety
Microsoft
Azure AI Content Safety is a content moderation platform that uses AI to keep your content safe. Create better online experiences for everyone with powerful AI models that detect offensive or inappropriate content in text and images quickly and efficiently. Language models analyze multilingual text, in both short and long form, with an understanding of context and semantics. Vision models perform image recognition and detect objects in images using state-of-the-art Florence technology. AI content classifiers identify sexual, violent, hate, and self-harm content with high levels of granularity. Content moderation severity scores indicate the level of content risk on a scale of low to high. -
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Clarifai
Clarifai
Clarifai is a leading AI platform for modeling image, video, text and audio data at scale. Our platform combines computer vision, natural language processing and audio recognition as building blocks for developing better, faster and stronger AI. We help our customers create innovative solutions for visual search, content moderation, aerial surveillance, visual inspection, intelligent document analysis, and more. The platform comes with the broadest repository of pre-trained, out-of-the-box AI models built with millions of inputs and context. Our models give you a head start; extending your own custom AI models. Clarifai Community builds upon this and offers 1000s of pre-trained models and workflows from Clarifai and other leading AI builders. Users can build and share models with other community members. Founded in 2013 by Matt Zeiler, Ph.D., Clarifai has been recognized by leading analysts, IDC, Forrester and Gartner, as a leading computer vision AI platform. Visit clarifai.comStarting Price: $0 -
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Preamble
Preamble
Preamble's AI Safety and Security Platform is an integrated solution designed to streamline and enhance the management of AI systems within an organization. It offers a centralized hub for managing people, overseeing diverse data labeling projects, providing clear guidelines for consistent data labeling, and tracking all labels and datasets. The platform also facilitates the evaluating of custom models and serves as a comprehensive center for AI safety and security testing and policy deployment. From real-time engagement with AI models to rigorous policy testing, the platform combines these multifaceted components to ensure alignment with organizational values, ethical principles, and compliance standards. Whether it's managing individual roles, conducting adversarial testing, or deploying safety controls, Preamble's platform offers a cohesive and user-friendly environment that addresses the complex and evolving needs of AI safety and security.Starting Price: $100/month/user -
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Tasq.ai
Tasq.ai
Tasq.ai delivers a powerful, no-code platform for building hybrid AI workflows that combine state-of-the-art machine learning with global, decentralized human guidance, ensuring unmatched scalability, control, and precision. It enables teams to configure AI pipelines visually, breaking tasks into micro-workflows that layer automated inference and quality-assured human review. This decoupled orchestration supports diverse use cases across text, computer vision, audio, video, and structured data, with rapid deployment, adaptive sampling, and consensus-based validation built in. Key capabilities include global deployment of highly screened contributors (“Tasqers”) for unbiased, high-accuracy annotations; granular task routing and judgment aggregation to meet confidence thresholds; and seamless integration into ML ops pipelines via drag-and-drop customization. -
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Enprecis Foresight
Enprecis
The world’s leading automotive customer experience management platform. Fast, powerful and intuitive, Foresight™ is the automotive industry’s top choice for customer experience management. Years of innovation and technology expertise have culminated in the fully-customizable, data-driven, real-time platform that has taken over the industry, unlocking business intelligence at every touch point for all users of your business. Our dedicated client teams and consultants work with you from day 1, establishing baseline requirements and customizing software to fit your brand. After detailed training for your staff, we work with you to deploy your platform across your dealerships within 90 days of coming onboard, ensuring your new CEM strategy is ready for meaningful and impactful customer interactions. -
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Intrinsic
Decoy Technologies
Craft your own policies beyond standard abuse categories and enforce them in just minutes. Intrinsic is a platform for building AI agents for user trust. We hook directly into your existing workflows, and gradually help enhance human review with automation safely and seamlessly. Automate moderation of text, images, videos and reports with a system that gets better with every moderation action. Manage review queues and escalations easily with fine-grained RBAC permissions. Make data-driven decisions based on policy performance reports and platform-wide health monitoring. Access advanced security, AI-powered analytics, and comprehensive information governance. -
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Qualtrics XM for Customer Experience
Qualtrics
Gain and retain the right customers with Qualtrics XM for Customer Experience, the world’s most agile marketing platform for customer experience strategy improvement. Qualtrics XM for Customer Experience is focused on helping enterprises increase customer loyalty while reducing customer churn. To achieve this, the platform offers tools that: measure the customer experience and establish baselines, prioritize and predict customer trends, and track progress against baselines to optimize success. Qualtrics XM for Customer Experience is the world’s most agile platform for customer experience improvement, making it easy for companies to monitor, respond, and improve every touchpoint along the customer journey. Qualtrics XM for Customer Experience helps organizations create conversations with customers and measure their experiences across all touch-points, prioritize and predict key experience drivers, and drive action throughout an organization. -
40
Aestron
Aestron
Mainly used for system notifications, logistics reminders, order notifications, payment notifications and other scenarios. Aestron offers image, video, audio, and text recognition capabilities through a highly accurate, comprehensive, and customizable content security model. Based on a rich, sensitive word library, Aestron offers textual analysis, copyrighted sample detection, and natural language processing support — covering major world languages, including English, Chinese, Spanish, Hindi, Arabic, Portuguese, Russian, Thai, Vietnamese, Indonesian, etc. Self-developed cross-domain learning algorithm; through massive data, learning and improved performance of specific algorithms. Accurate speech escapes recognition, multi-language support, high recognition accuracy. Rapid identification of illegal content, and support for high concurrency detection requests. -
41
Conversocial
Conversocial
Only messaging channels provide continuous, convenient, and persistent customer conversations. And only Conversocial gives your brand preemptive, one-to-one, and scalable conversational CX. Join the world’s leading brands who believe in the power of messaging. Use Conversocial to care for your customers. Increase brand loyalty and customer satisfaction by resolving service-related conversations effortlessly. Use Conversocial to acquire more customers. Drive commerce through care with unique and memorable customer experiences — driven by adaptive automation. Use Conversocial to engage more customers. Retain your customers with targeted messages and personalized customer experiences on messaging channels. Using Notify, one Conversocial partner initiated over 2.5 million two-way conversations with an average open rate of 78% and an engagement rate of 8%. -
42
Cupcake
Cupcake Protocol
NFTs from the real world. Cupcake is closing the gap between the digital and physical worlds. Prove ownership, attendance, and loyalty with Sprinkles. With Sprinkles by Cupcake, you can tie NFTs to physical products and spaces. Cupcake is closing the gap between the digital and physical worlds. Weave Cupcakes tags into clothes and accessories. Cupcake tags can be seamlessly integrated into physical goods. Build custom experiences for diehard fans, and incentivize customers to become one. Cupcake tags can be stuck anywhere. Create real-world scavenger hunts, interactive stories, and proof of attendance NFTs. Give your possessions the gift of permanence. Work with our partner team to build a custom experience for your brand. -
43
AnyRoad
AnyRoad
AnyRoad empowers leading consumer brands with the technology and insights they need to deliver world-class live experiences and events. How consumers and brands interact is changing. Market leaders spend more time with their customers via live online and in-person experiences resulting in greater loyalty, increased revenue, and ultimately higher lifetime value. AnyRoad makes delivering live experiences and events easy. We eliminate data silos and empower teams by combining registration, payments, check-ins, and guest communication with real-time insights, all in one platform. Simplify and scale experience operations with customized and repeatable workflows, empowering teams to do more with less. Collect first-party data from experiences and events to gain complete visibility into consumer behaviors, concerns and delights. Quantify and understand the impact of experiences and benchmark against your industry peers. -
44
Unitary
Unitary
Reduce manual moderation overhead with human-like AI classification. Highly accurate AI that understands tone, context, and setting. By considering signals together, just like a human would, Unitary enables you to make more accurate classifications. This means better user experience, less time reviewing inaccurate judgments, and more time for your moderators to focus on what matters. Models custom-fit to your detailed trust and safety guidelines. Off-the-shelf models that take into account tone, context, and setting to deliver significant increases in accuracy. Power real-time customer journeys and workflows. Process tens of millions of pieces of content per day. Reduce manual moderation costs and protect users. Unitary was founded to help brands and platforms understand every piece of content in detail. We do this by building context-aware AI and multimodal machine learning methods to interpret content in context.Starting Price: Free -
45
ToxMod
ToxMod
ToxMod™ is the world's only full-coverage voice moderation solution. Where existing voice moderation tools focus only on the ~8% of players that submit reports, ToxMod goes beyond, independently catching all the worst harms on your platform, empowering your team to take action while it's happening, and mitigate the damage before good players churn away. ToxMod was born to understand all the nuances of voice. It goes beyond transcription to consider emotion, speech acts, listener responses, and much more. ToxMod becomes an expert in your game's code of conduct and escalates what matters most with high priority to your team. All user data is anonymized and protected to ISO 27001 standards. Modulate will not sell or rent your data, ever. ToxMod ships with a variety of plugins for different combinations of the game engine and voice infrastructure. You can integrate in less than a day. ToxMod uses sophisticated machine learning to recognize when conversations begin to take a bad turn.Starting Price: Free -
46
LateShipment.com
LateShipment Inc.
At LateShipment.com, we are driven by an overarching mission to bring more transparency to the world of shipping. We recognize that businesses, despite paying for shipping, have very little control over their shipping carriers and strive to fix that power imbalance. Our groundbreaking delivery management solutions help retailers seamlessly create post-purchase experiences, while our automated parcel audit solutions help bring better performance accountability to the last mile and recover millions of dollars in shipping refunds for businesses around the world. Carrier errors and customer anxiety beyond the buy button are inevitable. However, you can turn customer anxiety into fierce loyalty by delivering stunning experiences post-purchase and ensure you are rightfully compensated for carriers’ mistakes via refunds. Drive up to 40% more repeat sales with stellar, branded delivery experiences. -
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Content Analyzer AI
ContentAnalyzer.ai
ContentAnalyzer.ai is an AI-powered Trust & Safety platform designed to help businesses confidently manage user-generated content at scale. Built to become the default moderation layer for digital platforms, it detects and mitigates harmful, abusive and non-compliant content across text, images, videos and live streams in real time. By combining advanced machine learning, language-aware analysis, and human-in-the-loop workflows, ContentAnalyzer.ai enables platforms to stay compliant, protect users and maintain brand trust—without slowing down growth. It is trusted by platforms where safety, accuracy and speed are mission-critical. -
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Sightengine
Sightengine
The perfect tool to automatically moderate content. Detect and filter any unwanted content in photos, videos and live streams. The API returns moderation results instantly and scales automatically to adapt to your needs. Easily grow your Moderation Pipeline to tens of millions of images per month. The API was built by developers for developers. You only need a few lines of code to be up and running. Leverage our simple SDKs and detailed documentation. Built upon state-of-the-art models and proprietary technology. The moderation decisions are consistent and auditable, with feedback loops and continuous improvement built-in. No human moderator is involved, your images remain private and are not shared with any 3rd party. The 'offensive' endpoint recognizes and detects different categories of items that are not appropriate for the general public.Starting Price: $29 per month -
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Route
Route
Control the customer experience all the way to their doorstep. Route empowers brands to be intentional about their post-purchase experience with visual order tracking, package protection, effortless claim-filing, and the world’s first universal order history. As a share of total commerce moves online, optimizing each phase of the customer journey will become an essential competitive advantage, yet the post-purchase experience has yet to be thoughtfully designed. Route empowers brands to be intentional with their post-purchase experience by taking control from checkout to delivery, creating brand advocates in the process. Customers instantly add Route+ to their online orders at point of checkout, activating an exclusive feature that enables package protection and one-click refunds and reorders. Route+ reduces customer effort through a seamless claims filing process. -
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Amazon Mechanical Turk
Amazon
Amazon Mechanical Turk (MTurk) is a crowdsourcing marketplace that makes it easier for individuals and businesses to outsource their processes and jobs to a distributed workforce who can perform these tasks virtually. This could include anything from conducting simple data validation and research to more subjective tasks like survey participation, content moderation, and more. MTurk enables companies to harness the collective intelligence, skills, and insights from a global workforce to streamline business processes, augment data collection and analysis, and accelerate machine learning development. While technology continues to improve, there are still many things that human beings can do much more effectively than computers, such as moderating content, performing data deduplication, or research. Traditionally, tasks like this have been accomplished by hiring a large temporary workforce, which is time consuming, expensive and difficult to scale, or have gone undone.
