ICUC.Social
Social media never stops. You already know that a crisis can happen at any moment. One bad tweet can decrease company sales for months. So as a Social Media Brand Manager for your company, you have to ask yourself: are you prepared for the worst at any time of day? If the answer is anything but an emphatic “yes,” then it’s time to consider an expert partner. ICUC is a global, multilingual social team that partners with your business to engage your customers around the clock. As a global leader in community management, ICUC offers social media moderation services to promote conversations and engage with customer service complaints. We uniquely tailor moderation to your brand, but services can include text moderation, canned engagement responses, video/photo moderation, contest moderation and more. Our team of experts moderate and manage brands in over 20+ languages, meaning that your customers will always feel heard and appreciated.
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Spikerz
Spikerz is an all-in-one social media security platform that protects brands’ and users’ social media accounts from hacking, impersonation, phishing, spam, spambots, and harmful or unwanted content. It monitors accounts 24/7, without requiring you to share passwords, thanks to integration via official APIs, and uses AI to detect and block unauthorized login attempts, flag phishing links in comments or DMs, and remove impersonator profiles before they can harm your brand. Spikerz also offers permission-management tools to keep track of who has access to each social account, enabling instant offboarding of ex-employees or vendors, enforcing 2FA, and maintaining a full audit trail of access and changes across platforms. Its comment moderation and content-filtering features automatically scan for spam, hate speech, scams, or inappropriate content, giving you control over your brand’s public presence without manual moderation.
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Respondology
Remove hateful, racist, brand-damaging comments and spam hijacking your social media. Discreetly moderates 22 languages in seconds. Used across the NFL, NBA, NHL, NASCAR, Premier League, and consumer brands to take back control of their social media. Malicious comments are detected and removed in seconds from your social media posts before your players or fans see them. Protecting your brand 24/7/365. Damaging comments are hidden from everyone except the person who wrote them. They are unaware the rest of the world never saw them. A.I. filtering technology + over 1,000 human moderators monitor your social accounts 24/7/365, so your team doesn’t have to. The human moderators will remove harmful comments that elude software. One tool to manage and customize moderation across all social media platforms. Immediate moderation with our preinstalled and continually updated keyword and emoji filtering. All are customizable to your brand’s desire.
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LiveWorld
Boost brand engagement in social media by tapping into loyal customers with authentic voices. Increase campaign performance and boost engagement with interactive content, eye-catching images and peer-to-peer conversations. Inject contextually relevant emotional arguments articulating the voices or rare diseases to HCP specialists with social media. Increase campaign performance and boost engagement with interactive content, eye-catching images and peer-to-peer conversations. Inject contextually relevant emotional arguments articulating the voices or rare diseases to HCP specialists with social media.
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