Audience

Companies looking for social media moderation services to promote conversations and engage with customer service complaints

About ICUC.Social

Social media never stops. You already know that a crisis can happen at any moment. One bad tweet can decrease company sales for months. So as a Social Media Brand Manager for your company, you have to ask yourself: are you prepared for the worst at any time of day? If the answer is anything but an emphatic “yes,” then it’s time to consider an expert partner. ICUC is a global, multilingual social team that partners with your business to engage your customers around the clock. As a global leader in community management, ICUC offers social media moderation services to promote conversations and engage with customer service complaints. We uniquely tailor moderation to your brand, but services can include text moderation, canned engagement responses, video/photo moderation, contest moderation and more. Our team of experts moderate and manage brands in over 20+ languages, meaning that your customers will always feel heard and appreciated.

Integrations

Ratings/Reviews

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Company Information

ICUC.Social
Founded: 2002
Canada
icuc.social/our-services/social-media-content-moderation/

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
Support
Phone Support
24/7 Live Support
Online

ICUC.Social Frequently Asked Questions

Q: What kinds of users and organization types does ICUC.Social work with?
Q: What languages does ICUC.Social support in their product?
Q: What kind of support options does ICUC.Social offer?
Q: What other applications or services does ICUC.Social integrate with?
Q: What type of training does ICUC.Social provide?

ICUC.Social Product Features

Content Moderation

Social Media Moderation Not Supported
Image Moderation Not Supported
Audio Moderation Not Supported
Video Moderation Not Supported
Artificial Intelligence Not Supported
Moderation by Humans Not Supported
Brand Moderation Not Supported
User-Generated Content (UGC) Moderation Not Supported
Reporting / Analytics Not Supported
Customizable Filters Not Supported
Comment Moderation Not Supported