Pattr

Social media never stops. You already know that a crisis can happen at any moment. One bad tweet can decrease company sales for months. So as a Social Media Brand Manager for your company, you have to ask yourself: are you prepared for the worst at any time of day? If the answer is anything but an emphatic “yes,” then it’s time to consider an expert partner. ICUC is a global, multilingual social team that partners with your business to engage your customers around the clock. As a global leader in community management, ICUC offers social media moderation services to promote conversations and engage with customer service complaints. We uniquely tailor moderation to your brand, but services can include text moderation, canned engagement responses, video/photo moderation, contest moderation and more. Our team of experts moderate and manage brands in over 20+ languages, meaning that your customers will always feel heard and appreciated.

Our always-on tools for marketplace content moderation automatically screens every image uploaded to your platform. It detects nudity, harmful content, weapons and other content that goes against your policy. The platform is also capable to check the text to prevent ALL CAPS and usage of unwanted symbols. It also gives users the tools to enhance their product images, for example, remove the background or change its color. EasyCMT also has a plug-in for Slack app. Our Slackbot app detects, marks, and removes toxic content from the slack channel. Slackbot ensures that communication in Your digital workspace is safe and appropriate. Aesthetic content that matches the purpose of the website will encourage users to upload more content or repeatedly visit the website. Quality content is also captured by the Google search engine, ranking the site with good quality content in a more attractive search position.