Intrinsic

Automation with Utopia AI Moderator increases quality, improves publishing speed and reduces costs. Utopia AI Moderator is a fully automated moderation tool that protects your online community and your brand from abusive user-generated content, fraud, cyberbullies and spam. It learns from the publishing decisions your human moderators made previously, works in real time, with a higher degree of accuracy when compared to humans. Utopia AI Moderator understands the context, works in any language, and is especially good in informal language, slang or dialect. Our tool increases the quality of published content. It removes publishing delays and provides reliable, consistent curation around the clock, allowing human moderators to focus on moderation policy management and only the most difficult cases. Utopia AI Moderator is ready for production use in only two weeks, and it moderates 100% of your incoming content. It stays up-to-date by learning as it works.

Custom neural network trained to triage reported content. For years, social networks have relied on users to report abuse, hate speech, and other types of online harms. Reports are sent to moderation teams who review each abuse report individually. Many platforms receive thousands of reports daily, most of which can be closed without taking action. Meanwhile, reports containing time-sensitive content — suicide threats, violence, terrorism, and child abuse — risk going unseen or not being reviewed until it’s too late. There are legal implications as well. The German law known as NetzDG says that platforms must remove reported hate speech and illegal content within 24 hours — or face fines of up to 50 million euros. Similar laws concerning reported content are being introduced in France, Australia, the UK, and across the globe. With Two Hat’s reported content product Predictive Moderation, platforms can train a custom AI model on their moderation team’s consistent decisions.