Alternatives to REKK
Compare REKK alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to REKK in 2024. Compare features, ratings, user reviews, pricing, and more from REKK competitors and alternatives in order to make an informed decision for your business.
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1
RingCentral RingEX
RingCentral
RingCentral RingEX is a powerful cloud-based phone system that helps optimize your business communications. Providing enterprise-grade business communication tools for voice, fax, text, and video as well as bring your own device to work (BYOD) capability, RingCentral RingEX enables you to work where you want and how you want. Core features of RingCentral RingEX include auto-recording, conferencing, and unlimited long-distance and local calling. RingCentral RingEX's call management features can also be customized by configuring call forwarding, answering rules, message alerts, and missed-call notifications. -
2
CallShaper
CallShaper
CallShaper is a call center software and Predictive dialer designed to help reduce costs and increase ROI for Call Centers. CallShaper partners with businesses to maximize contacts, track the performance of agents, manage leads, and sales processes. The drag-and-drop interactive voice response (IVR) editor allows managers to transfer calls to third-party stakeholders and other recipients based on agents' availability, time, or type. CallShaper lets call centers analyze databases to determine landline or wireless leads, Do Not Call list numbers, and call abandonment rates whilst helping customers to maintain compliance with Telephone Consumer Protection Act (TCPA) regulations. Supervisors can import leads by uploading files in bulk and agents can utilize call scripts to communicate and resolve clients' queries. Using predictive and preview dialers, marketing agents can automate call handling processes and review lead information before client interactions. -
3
Zadarma
Zadarma
Business Phone system without heavy hardware and wiring. Zadarma offers VoIP, Cloud PBX, CRM, speech analytics, call tracking, eSIM, website widgets, integration with top CRM systems, and much more. Take advantage of our free Cloud PBX offer to create a versatile business phone system in a matter of minutes. The PBX supports Interactive Voice Response (IVR), Conditional and Unconditional Call Forwarding, Call recording and statistics, speech analytics, and many other powerful features. With an intuitive software wizard and our clear instructions, even the most non-technical individuals can easily set up the system. Establish your local or international presence with virtual phone numbers from 100 countries around the world starting from just $2 a month.Starting Price: $2/month -
4
Kixie PowerCall & SMS
Kixie
Kixie is the sales engagement platform that boosts sales team performance with reliable, easily-automated calling and texting for HubSpot, Salesforce, Zoho, Pipedrive, and other leading CRMs. Supercharge your CRM with Kixie to get an automated sales machine with intelligent autodialing, seamless CRM integration, and Enterprise phone service. Start making calls in 3 minutes with no hardware and a 100% free trial. No credit card needed. Enterprise outbound sales acceleration platform with a powerful 10-line power dialer, 2-way messaging, local presence, voicemail drops and more. Perfect for outbound call centers, inside sales, telemarketing, fundraising, and appointment scheduling businesses.Starting Price: Contact for pricing -
5
CallCabinet
CallCabinet
CallCabinet is a proven, cloud-native compliance call recording solution for the world’s most heavily regulated industries. An award-winning SaaS solution, CallCabinet records every audio, video and screen interaction – simplifying compliance, quality assurance and business intelligence for any enterprise. Gain compliance peace of mind with complete compliance call recording, automated quality assurance and unlimited voice analytics. As the pioneers of true cloud technology, CallCabinet specializes in protecting enterprises with regulatory compliance recording for the world’s most tightly regulated industries. With a fast deployment and painless migration of legacy data, CallCabinet strategically brings voice data insights into your BI platform to mitigate business risks. Ensure the core compliance that global enterprise demands. -
6
Oreka TR
OrecX
OrecX's audio capture platform was founded on the principles of openness, transparency, and collaboration – creating strategic, economic and technical benefits for its users, with millions of end points spanning the globe. Our flagship software, Oreka TR (total recorder), includes all of the call recording capabilities you will need, at about half the cost of competing call recorder solutions, including screen recording, mobile phone recording, live monitoring, on-demand recording, multi-tenancy, multi-site recording, audit trail, call exporting, retention management, auto tagging (for speech analytics and phrase spotting) and so much more. Using any third party speech analytics or phrase spotting tool, auto tagging from your total call recorder system enables you to choose certain red-flag phrases (such as “can my order” or “not happy”) to have the recording system automatically track. -
7
NoNotes
NoNotes
For over 10 years NoNotes has worked with researchers, colleges and businesses on all types of audio transcription. Audio to text starting at $0.75/minute. Use the NoNotes Call Recorder to automatically record and transcribe any inbound or outgoing calls. Try the App for free in your favourite App Store. NoNotes works with leading Masters, PhD, college faculty and qualitative researchers on any type/size project. Use NoNotes to record, transcribe, share and manage your interviews. Unlimited recording and RoboTranscribe anywhere in the world. Upgrade to ProTranscribe anytime. Record inbound/outbound/conference calls or dictate. NoNotes providers users with unlimited storage. Manage multiple users / projects from one account, enable all staff to easily record and transcribe. Collaborate and share files, one easy dashboard to manage everything, dedicated customer success manager.Starting Price: $0.75 per minute -
8
Recordator
Recordator
We don't depend on apps; hence our service works for every phone. You can record your outgoing, incoming and conference calls. Your recordings are available in your account. You can listen to them or download them in MP3 format. No cap on the number or duration of your recordings. Make as many as you want and it will be there in your account. Found a few important points in an hour-long call? Mark them on the call recording and easily refer those points hence forth. Use your account with multiple phones - your office phone, home phone or team members' phones. Add labels to your calls. Add descriptions to remind you what the call was regarding. What you hear in the call is what you get in your recordings. No extra static or noise. Taking notes from a recording is tough. Get a transcript of your call recording and work on it. -
9
Nectar Desk
Nectar Desk
Nectar Desk is one of the most affordable and complete SaaS solution for handling inbound and outbound calls with reporting and analytics. We deliver a comprehensive call center software that can be setup in minutes from buying a number to customizing your agents and more. Basic call center software functions are available in Nectar Desk as well as advanced features. Checkout full agent’s performance metrics that include answering time, agent availability, call recording, listen live along with customized reporting and alerts. With Nectar Desk, you get a chance to control all your omnichannel interactions on-the-fly. Our call center software allows integrating SMS, ticketing, chat, email texts, and other communications in a whim. You can now assess the performance of your agents, including the virtual reps in real-time. Get to monitor and analyze their interactions with leads and step up when they need assistance.Starting Price: $29 per user per month -
10
Fireflies.ai
Fireflies
Fireflies is an AI voice assistant that helps transcribe, take notes, and complete actions during meetings. Our AI assistant, Fred, integrates with all the leading web-conferencing platforms in the world like Zoom, Google Meet, Webex, & Microsoft Teams along with business applications like Slack and Salesforce. Record: Instantly record meetings across all major web-conferencing platforms. Invite Fireflies or have it automatically capture them. Transcribe: Fireflies can transcribe live meetings or audio files that you upload. Skim the transcripts & listen to the audio simultaneously. Collaborate: Add comments & flag important moments on calls for teammates to easily review. Search: Review an hour long call in less than 5 minutes. Filter to action items, dates, metrics, and other important topics.Starting Price: $10 per user per month -
11
RingCentral Automatic Call Recording
RingCentral
The RingCentral MVP Automatic Call Recording feature enables easy recording of your outbound inbound calls. Simple to use and easy to setup with just a few clicks, this robust feature seamlessly records calls from any device on your RingCentral system. With the RingCentral MVP Automatic Call Recording feature, you can download, play, and forward recorded conversations as email attachments; easily access and review recorded calls for customer service or training purposes; and document conversations as well as keep accurate legal and compliance records.Starting Price: $19.99/month/user -
12
Otter.ai
Otter.ai
Otter is where conversations live Generate rich notes for meetings, interviews, lectures, and other important voice conversations with Otter, your AI-powered assistant. Organizations who have the Otter advantage. Teams big and small trust Otter to transcribe their important conversations. Our shiny new release, Otter 2.0, adds more functionality to improve collaboration and productivity. The Teams plan includes capabilities designed especially for small and medium businesses and teams in larger enterprises. Record and review in real time. Search, play, edit, organize, and share your conversations from any device. Record conversations using Otter on your phone or web browser. Import or sync recordings from other services. Integrate with Zoom. Get real-time streaming transcripts and, within minutes, rich, searchable notes with text, audio, images, speaker ID, and key phrases. Share or export voice notes to inform others and get on the same page.Starting Price: $8.33 per month -
13
Call Recorder records Skype audio and video calls directly to your Mac. Record automatically, or use the record and stop buttons. It's that simple. With Call Recorder you get stunning, high-quality, HD recordings. You can record your Skype video sessions, podcasts and interviews as you see them, or in our unique side-by-side and split-screen modes. Feel like sharing? Easily convert your calls into MP3 files for podcasting or internet-ready movies for YouTube and Vimeo. Doing some editing? Call Recorder's multi-track recording feature lets you split tracks after a call. We think seeing is believing. Download Call Recorder now to try it out free for 7 days. Calls are automatically organized in Ecamm Movie Tools for easy export and sharing. Call Recorder is not compatible with Apple M1 Macs. An Intel-based Mac is required. Requires macOS 10.12 or newer and an Intel-based Mac.Starting Price: $39.95 one-time payment
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14
Voxjar
Voxjar
Voxjar connects to communication platforms, CRMs, and data-stores to collect your reps’ call recordings and call metadata. Voxjar applies Machine Learning and Artificial Intelligence to transcribe your reps’ phone calls and measure emotions. Then it automatically analyzes the content and call data according to rules you outline. Voxjar delivers insights distilled from thousands of your customer phone calls. Use them to improve agent performance, enhance your products, decrease friction, and better know your customers. Last but not least, Voxjar provides all of the tools you need to improve your reps’ conversations with customers. Call playback and commenting, a call library, QA workflows, agent logins, and custom scorecards, all in one platform.Starting Price: $270 per month -
15
Salestrail
Liid
Salestrail helps remote sales teams keep track of their sales calls. The solution consists of an analytics dashboard and a smartphone app that automatically captures calls data. Choose to track the data to the Salestrail analytics dashboard, to Salesforce or to any other CRM with our APIs. Salestrail is an easy-to-use solution for sales professionals to automatically log calls. Measure the efficiency of your call activity accurately and get data on metrics important to you. A mobile app to capture & record SIM calls and Whatsapp calls. Telephony integration is also available. A cloud-based analytics dashboard that shows call statistics call performance and audio recordings. API access and option to connect to your CRM or ERP. Tracks regular SIM calls and WhatsApp call - No need for VOIP. API integration for connecting to CRM. Voila! Now you can easily keep track of your teams' call activity.Starting Price: $2 per month -
16
Call Saver Pro
DynaMetric
Call Saver® Pro™ enables you to save, sort, and retrieve recordings of your phone calls on your computer. Great for small or home businesses, individual users, or anyone who wants to keep records of their telephone conversations. Save your telephone conversations directly to your desktop or notebook computer. Immediately e-mail or upload conversations at your discretion, eliminate the need for bulky cassette tapes. File your conversations in folders, or directories on your hard drive or any network drive, for instant access in the field, office, or courtroom. Records automatically and manually. Works with virtually any corded phone and PC. Automatically time & date stamps recorded files. Archive recorded files to any network drive or server. Automatically saves recordings as WAV files. Easy online registration (requires Internet connection). Instant playback of the last minute of a call in progress. Compatible with all Windows operating systems. -
17
Jog.ai
Jog.ai
Whether you are hosting a conference call with 10 people or just calling an important contact, Jog.ai lets you remain focused on the call. We record and transcribe the call, make it easy to mark important moments in real-time. Jog knows exactly who is talking, so when you look back at a call it reads like a screenplay. Click any word in the transcript and immediately hear the actual call audio. Need to host a conference? That's included. Want to call someone direct? use our mobile app! Jog even integrates with popular CRM and ATS tools. Tell Jog to capture a note for you and that moment is automatically highlighted in your call. Jog.ai knows exactly who said what, so when you are reviewing calls it reads like a screenplay. Just click a word to start playback of the call at that point. Jog.ai automatically utilizes the most effective speech recognition platform based on what type of call you are making and then uses advanced NLP to highlight important parts of your call.Starting Price: $5 per month -
18
CallSource
CallSource
CallSource - Own Every Lead. CallSource is the premier technology-enabled business performance system that optimizes our clients’ revenue, profit, and brand reputation. CallSource pioneered the call tracking industry and has become the leader in actionable analytics. We deliver insights to solve, strategize, and implement solutions for our clients engaging with their sales performance data. Since 1991, CallSource has recorded and analyzed over one billion phone calls, providing cost-per-lead analysis, sales conversion percentages, sales recapture solutions, and training and coaching solutions to thousands of businesses in the United States, Canada and Australia. As a business, CallSource believes in enhancing the performance and accomplishments of our clients and our people. -
19
Storacall
Storacall
The voice is the most important and powerful customer interaction tool your business possesses. Storacall offer a cutting edge call recording solution and are proud to be an authorized supplier for BT enabling us to provide SIP Trunks and Hosted Telephony – whatever your business telephony needs, Storacall have a solution for you. A powerful recording solution that allows you to record all your business conversations in one application. Connect your phone system to the cloud, get more flexibility and spend less on your business calls. A feature-rich, cloud-based phone system with the flexibility to meet the demands of modern business. Our powerful business call recording solution offers the unique ability to record any type of communication audio and combine it all in one place. Therefore, whatever your platform may be, our recording solution is designed to work with the systems of today and the technology of tomorrow.Starting Price: $2000 one-time payment -
20
Yo Telecom
Yo Telecom
Much like how your smartphone is more than just a device for making and receiving calls – Yo telephone systems are packed with cutting-edge features that not only increase your communication efficiency, but also maximise your customer experience. From feature-rich business phones to user-friendly marketing tools, all of our services are chosen to help increase your business’ success. Our business telephone systems are more than just a business landline… Track your missed calls, integrate your CRM on your PC with your business phones, and automatically record all calls in the cloud. Handle cordless calls from anywhere on site with 100% coverage guaranteed. -
21
tl;dv
tl;dv
Record any call in Google Meet or Zoom with our simple Chrome Extension. Access the recording immediately after finishing the call. Get transcriptions immediately after any call in more than twenty languages. Highlight important moments as they happen. Your team can catch up on meetings in minutes (much faster than if they attended live!). Simplify cross-functional collaboration by letting stakeholders jump to relevant moments. Create clips from calls and share those snippets in seconds. You’re in complete control of who sees what. Choose to automatically send completed recordings to all attendees, or simply share a link with specific people. You can give access to entire libraries of past recordings for better context and transparency.Starting Price: $20 per user per month -
22
Oak Clarify
Oak Innovation
Take control of your communications with Oak's intelligent, industry compliant call recording solution for any phone system. Oak brings compliant recording to Microsoft Teams. With the move to remote working, Microsoft Teams has become one of the de facto communication tools, and we have the recording solution for you.Our call recording solutions are FCA, PCI DSS, MiFID II, GDPR, and HIPAA compliant out of the box. Layered with advanced security policies and features. Transcriptions, automated scoring, reports, alerts, and a lot more. Our sophisticated AIs can interrogate your recordings, alleviating manual intervention. Our quality management tools allow you to score performance based on individuals, departments, sites, and overall. View recordings directly from your CRM. Use our many off-the-shelf integrations, like with Salesforce, or use our API to get exactly what you need. -
23
TelStrat Record
Serenova
To optimize your contact center and workforce, you need insight into every agent interaction with customers. Equip yourself with the tools to ensure high-quality customer interactions and optimal agent performance. Record the audio of a call randomly, at scheduled points in time, or on demand – and from the start no matter when recording begins. Empower your supervisors to monitor live calls and listen to end-to-end call recordings when a caller is transferred. Resolve disputes quickly, support legal defense, and monitor agents with rock-solid call recordings. Drill through millions of call results by any metric. Quickly search with one-click filtering. Easily combine groups of fields for complex searches. Analyze any interaction by simply playing a multimedia clip on the desktop. Share the voice-plus-screen .WMV file on a network or via email. Get a clear view into how agents interact with customers and more easily and effectively optimize your workforce. -
24
TalkHelper Call Recorder
TalkHelper
With TalkHelper’s Skype call recorder, you are able to record Skype video calls as well as screen shares smoothly and professionally, stores in AVI files with XVID codec supported. Unlike other Skype recorders which are actually screen saver, TalkHelper records *inside* into Skype, makes sure every video frame during a Skype video call can be captured and saved, no matter the video is in a normal window, full screen or a floating window. Skype audio calls can be saved in MP3 or WAV format with stereo or mono option supported. With TalkHelper Skype recorder, saving Skype video messages and voicemails becomes a simple mission, with one click, Skype voicemails and video messages will be saved in media files on your local disk, you are able to review/playback them via media player anytime.Starting Price: $49.95 one-time payment -
25
WildJar
WildJar
Call tracking software to supercharge your business. WildJar helps businesses become wildly successful by reducing customer acquisition costs and increasing revenue 10x. It's time to tame your inbound phone leads. Discover exactly which advertising channel has caught your customer’s eye. Have they called before? Is the lead valuable? We can help answer all your questions in real-time. Analyze what your staff is saying (or not saying) and transform every conversation into a good one. Seamlessly integrate WildJar call data into your preferred platforms to complete customer journeys and measure ROI. See the results marketers get by using WildJar's award-winning call tracking and analytics platform. WildJar is the most sophisticated call tracking and calls intelligence solution, helping businesses and marketers optimize and drive higher revenue from inbound phone leads. Record your phone leads to improve sales effectiveness and help with staff training and development.Starting Price: $39 -
26
PrettyMay Call Recorder
PrettyMay
TalkHelper Call Recorder for Skype is a well-designed, reliable utility to record your Skype calls in high quality on Windows. Besides, it allows you to save and manage your Skype voicemails and video messages easily, that’s why it has been a Must-have Skype addon for Personal and/or Business use. It offers 7 days FREE trial with NO functional limitations. With TalkHelper’s Skype call recorder, you are able to record Skype video calls as well as screen shares smoothly and professionally, stores in AVI files with XVID codec supported. Unlike other Skype recorders which are actually screen saver, TalkHelper records *inside* into Skype, makes sure every video frame during a Skype video call can be captured and saved, no matter the video is in a normal window, full screen or a floating window. With TalkHelper Skype recorder, saving Skype video messages and voicemails becomes a simple mission, with one click, Skype voicemails and video messages will be saved in media files.Starting Price: $350.00/one-time -
27
Castel Cloud
Castel Communications
Software as a Service (SaaS) or cloud-based call center solutions are a fundamental shift from premises-based systems—for the better. The Castel Call Center as a Service subscription-based business model relies on innovative technology to deliver seamless call center communications so agents can quickly and efficiently focus on their customer interactions. With our cloud-based solution, your business has the advantage of a state-of-the art call center that is scalable and reliable without the installation, management, maintenance and capital hardware or software expenditures of an on-premises platform. Castel consolidates all your inbound and outbound workflow processes and Castel applications into a single portal—accessed with a single link. -
28
Dialpad Ai Sales
Dialpad
The only phone built for sales. Warm up the cold call with HD quality plus real-time coaching powered by Ai. Because every closer needs a little help getting there. Video conferencing, dialer, and SMS all in one place so your data is connected and your team isn't overwhelmed with tools. Use speech coaching to let reps know if they’re speaking too quickly, too slowly, using too many filler words, or talking too much. Uncover insights and best practices with call analytics and dashboards. Autolog calls, transcripts, and notes to your CRM so no data is lost. Voice Intelligence helps reps say the right thing on a call with battle cards that display in real-time. See any call’s sentiment, jump in and assist reps, save at-risk deals, and identify the best coaching opportunities. Voice Intelligence uses Speech Recognition to transcribe calls; Natural Language Processing to analyze; and Machine Learning to provide intelligent recommendations--all in real-time.Starting Price: $95 per user per month -
29
PracticeCompass
PracticeCompass
Discover a suite of real-time task management patient scheduling, and insurance verification solutions that help track every step of the revenue cycle management process from patient billing to billing reconciliation. Convert every call to scheduled appointments and increased revenue. Listen to calls, review customer service and discover hidden causes of lost revenue. Manage phone calls, record and track them for quality and patient satisfaction. Create marketing campaigns in 3 easy steps, track and measure results. Now you have real-time tracking of patient calls, marketing cost and investment per patient and conversion rates. Practice Compass delivers ROI marketing that builds your practice volume. Wherever you are, you can now use PracticeCompass to check on your staff productivity, patient schedules, marketing programs, and more. Stay in touch with your business and let our Practice Management Software guide your practice to success.Starting Price: $299 per month -
30
Dubber
Dubber
Dubber is the world's leading provider of cloud-based call recording and voice AI. Built to scale to meet any need, Dubber allows businesses and government to unlock the insights in calls, videos and messages. Dubber is native to your service and on instantly. Securely and compliantly capture recordings without costly hardware or storage. Scale infinitely. AI-powered analysis reveals critical insights. From sentiment analytics, keyword trends, to notifications and more. All from one platform that connects to your data, applications and dashboards. See all your recordings and data in one place, whether in the Dubber app or Voice Intelligence Cloud get total visibility into conversations - from one to many services. Voice, video and chat. Zero hardware, infinite scale, flexible monthly plans make the return on conversational data compelling and affordable. AI-enriched insights from beautiful transcriptions to transcriptions and conversational data. -
31
Callback Tracker
Callback Tracker
Callback Tracker is a communications suite application offering callbacks, live chats, email, and SMS messaging for streamlined customer interactions. With Callback Tracker, compatibility is not an issue. Our application works with any website, and you’ll be finished with the installation in a matter of minutes. Forget about constantly updating your contact number or guessing at country codes or call instructions. You’ll get phone calls, live chat, SMS messaging, and email all from one tool. The dashboard is where you’ll find a comprehensive overview of all your communication, stored in chronological order. You’ll be able to easily flip between call logs, text messages, and chats to make sure your customers are getting the support they need. Callback Tracker even lets you listen to the recording of all your calls, so you’ll have the information you need to keep improving your service and support.Starting Price: $9 per month -
32
Tetra
Tetra
Tetra dials into your calls and automatically takes notes for you, so you can focus on the conversation now and remember everything later. Simply invite bot@asktetra.com to an upcoming call on your calendar and we'll dial you just before it starts. Or, create a call whenever in our web app. Accept and merge Tetra's call as soon as your meeting starts. We'll start transcribing right away. Read, listen to, and search your notes in our web app once Tetra is done transcribing. Share with your team and export to your favorite productivity tool. Type any phrase or concept you remember talking about, and we'll jump you right back into the conversation. Keep your team in sync by sending a link to your notes to team members who didn't participate in the call. Export your notes to Evernote, Dropbox Paper, Slack, Email, and Google Docs, or email us and we'll add your favorite tool. Unlike other transcription services, we'll get you your notes by the end of the day or the call's on us.Starting Price: $100 per month -
33
iEasyRecorder for Mac
321Soft Studio
A powerful yet easy-to-use Mac audio recording software that allows you to effortlessly record sounds and music from any running application, website and VoIP conversation. It also can record from more than one application at the same time. The built-in audio editor also allows you to edit audio clips without leaving its interface. iEasyRecorder - audio recording software makes it easier than ever to record music on your macOS. Whether you are looking at a YouTube music video or listening to a podcast, simply click on the record button to capture audio and save it into high-quality MP3, AAC or M4A audio files. Record audio from any application, like Spotify, iTunes, FireFox, Safari, Chrome, QuickTime Player, VLC, and etc. Support VoIP Call recording, it can record sounds from voice chat programs like Skype, iChat, FaceTime, etc. It seamlessly works on online radio sites, including Lastfm, GrooveShark iTunes, and Radio. It can be easily integrated into your existing VoIP apps.Starting Price: $29.95 one-time payment -
34
RECITE
Numonix
We believe you should be able to record and listen to your calls the way you want to. This is why our RECITE recording solution offers 80 customizable widgets and dashboards, 100 replay permission levels, 8 recording modalities, 50 canned and modifiable reports, and 4 types of built-in storage support. Screen Recording of the agent’s desktop that is synchronized to the audio recording, which provides a comprehensive view of the customer interaction. Quality Management tool for quality assurance and management to evaluate employee performance, ensure adherence to corporate procedures and maximize staff productivity. Customizable Dashboards tool enables agents, supervisors and administrators to view real-time metrics. Web-based storage and retrieval for easy, secure sharing of files via email (.WAV format). -
35
PhoneCall
PhoneCall
PhoneCall is a powerful contact center platform, built in the cloud, designed to scale seamlessly for the needs of telemarketing & lead generation business. The all-in-one software offers an AI-driven Intelligent Dialer, Real-Time Analytics, 3 Years of Recording Storage, Text-To-Speech Technology, Click-to-Talk, and even a 1-Click Compliance feature to ensure your business runs efficiently. With multi-device capabilities, owners and business administrators will never miss a beat when away from the operations, as the entire platform can go mobile on devices operating iOS or Android.Starting Price: $0.01 -
36
RT Telephony
Rolustech
Make inbound and outbound calls from Sugar with a single click from any default or custom SugarCRM modules including Leads, Contacts, and Accounts. The calls can be made via multiple channels: web, desktop, and mobile applications – using the mic and speakers. Let RT Telephony be an operator for you. It can manage extensions and phone directories. With the IVR setting of RT telephony, you can compose a welcome message, manage voice tone, configure incoming calls, prompt your caller with a set of options according to your customized configuration and much more in your Sugar Platform. RT Telephony is not a one-trick pony. In addition to verbal communication, it supports textual conversations. You can send an SMS instantly or receive them as well. To initiate an SMS conversation through Sugar, all you require is RT Telephony integration and the recipient’s number. Create Campaign Templates and send your messages to your target list from within RT Telephony.Starting Price: $125 per month -
37
MyOperator
VoiceTree Technologies
MyOperator is India's top cloud communication provider, with 10,000+ businesses like Amazon, Myntra, and Apollo using its offerings like Corporate Line, 360-degree Campaign Management, and Office IVR. Why MyOperator? MyOperator empowers your team to optimize every call or interaction into a business opportunity, making it a trusted cloud telephony provider for enterprises like Dominos, Apollo, and Razorpay, with a rating of 4.5 on Google and recognition from SoftwareSuggest and Compare Camp Rising Star Award. MyOperator provides various products to enhance communication and productivity, including Corporate Line, Cloud Contact Center, Office IVR, Campaign Management, Multi-store Solution, and WhatsApp Business API. These products help with remote team connectivity, managing customer interactions across multiple channels. VoIP service from MyOperator has a wide range of capabilities, including video conferencing, intelligent call management, voicemail, call recording, IVR, caStarting Price: $10.00/month -
38
Intelligent Recording
Intelligent Recording
Intelligent Recording has a wide range of hardware and software platforms that are designed to meet everything from basic call recording requirements to providing a turn-key system that records calls and aids in staff training and development. Whether recording analog lines, IP phone recording, SIP trunk Recording, PRI/BRI Recording or Digital station-side recording, Intelligent Recording has the right solution for your business. Our products are right for the single location business or for the large national chain that requires centralized storage and reporting capabilities. For the smaller business, the Call Tracker series of Call Recorders make implementing a recording solution for your business simple, quick and cost effective. By integrating our proven Call Recording technology with your local network we’ve created a range of fully stand-alone recorders that meet the price performance targets required for even the smallest business.Starting Price: $199 one-time payment -
39
TekTape
KaplanSoft
TekTape is an audio recorder and call detail records (CDR) generator for Windows server editions (2003-2019 Server). Simple, easy to use HTTP interface. Real time monitoring of SIP calls. Recording of audio streams of SIP calls. Recorded calls are saved in 16 bits, 8 Khz mono format wave files. Support for TZSP (TaZmen Sniffer Protocol). CDR generation for monitored calls. TekTape also creates CDR for failed calls. Real time listening of audio for a selected SIP call and call termination. TLS decoding with SRTP decryption for SIP calls. TekTape can record audio conversations between Lync endpoints if Lync server certificate with its private key is installed on to TekTape installed system. Supported codes are G.711 A-mu Law, G.722, G.729 and GSM. Multi-site recording support.Starting Price: $1100 one-time payment -
40
SpeechLog Call Recorder
Globitel
Globitel’s SpeechLog Call Recorder solution provides comprehensive call recording that adapts easily to unique operational requirements of any call center. It supports virtually any telephony environment, including traditional TDM and VoIP, enabling a seamless transition during technology migrations, as your business grows and evolves. Comprehensive multi-site call recording and playback capabilities optimize the use of network resources and enables data center consolidation while providing transparent and universal access to stored calls regardless of where and how they were captured. Globitel’s SpeechLog Call Recorder gives you complete control over the architecture you want to deploy your call recording system to. The effectiveness of Globitel’s SpeechLog Call Recorder solution is exemplified in the redundancy and high-availability options, providing round-the-clock functionality if you cannot afford any failure. -
41
Voxida
Accurate Always Inc.
Voxida is designed to respond to your demands, accommodate your work-flow, and efficiently record, monitor, report and replay your calls. The primary Voxida Software Suite includes the tools you need to record calls. The Voxida software suite allows you to automatically record all calls, all the time, on demand or by schedule. Most organizations using Voxida utilize the full-time call capture capabilities to log all of the digital or VoIP telephone, intercom or radio conversations in their center, whether it is for immediate call playback or long term archival. Voxida offers complete flexibility in telephone recording. Whether you want to capture 100% of conversations on all lines, record calls by schedule on certain extensions, or to record certain phones on demand, you can do so without additional cost. -
42
Waybeo
Waybeo
When you get that first call, you have no information about this caller, or which particular marketing effort generated this call. Without this info, how will you optimize your campaign and generated more leads? 71% of online leads generated are lost - just because the business doesn't call them on time. Sales followup calls are not tracked or monitored. Manual entry of daily sales calls into a CRM system is a big pain. You know how important service reminders and customer engagement calls are. Call tracking is simple. You'll get reports about which marketing channels and which campaign is generating the most number of calls just like the image you see here. Call tracking allows you to wisely allocate your budget in the channels and campaigns that matter the most. ConversationAnalytics records and accurately transcribes every call generated by your marketing.Starting Price: $39 per user per month -
43
AvidTrak
AvidTrak
The call tracking platform of choice for Search, Display and Print Advertisers. AvidTrak was created to solve the offline conversion tracking problems that some of our clients were facing. Because of our know-how and expertise in internet advertising and PPC advertising we believe that our solution of call tracking is tailored for the professionals in our space. Track phone calls back to all your marketing and advertisement channels: Search, Social, Display and Print using AvidTrak supplied numbers and tracking software. Enterprise Call Tracking - Use Your Own Numbers and Minutes with AvidTrak software to save Big on call tracking costs. Use Dynamic Phone Number Insertion to know which PPC keyword works best in creating phone call leads. Use Conversion Path Report to know which web page(s) engage your audience and create calls. Record phone conversations of your incoming calls and playback on any device.Starting Price: Free Trial with $20 credit, no credit card required.. -
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Mobile2CRM
Mobile2CRM
The only global, operator-agnostic solution that captures and integrates cellular communications with enterprise call recording, CRM, AI-based BI, and other systems. The painless and cost-effective solution ensuring that every business (cellular) call, anywhere, at any time is automatically logged into the CRM system. Employees business mobile calls – at the office, at home or traveling – are seamlessly captured and transferred to the CRM and call recording systems. Automatically record, track, document, transcribe, and integrate mobile calls, SMS records, and other forms of business-critical mobile communications without infringing on the privacy of employees’ personal mobile devices! Upscale the engagement of your customer-facing teams. One device – Multiple business profiles. Enable your employees to use their cellular devices for work interactions, while respecting the privacy of their private interactions. Log only business calls and text messages.Starting Price: $30 dollar per user per month -
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Trust+
ServeMeBest
Trust+ is a ground-breaking call recording service with the unique ability to share recordings with the caller. As well as offering a convenient new service for customers, Trust+ brings unprecedented transparency, is a clear statement of trust, and acts as a powerful market differentiator. Designed for integration with your IVR system, Trust+ lets callers choose to record a call with the contact center. If the caller opts for recording, the call is recorded and stored in the Trust+ service. The caller is notified of the recording location by SMS for convenient recording retrieval. Trust+ is suitable for all high quality customer care operations in any sector including telecoms, utilities, travel, hospitality, logistics, government, finance and healthcare. -
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Ricochet360
Ricochet360
Ricochet360 is an all-in-one dialer, CRM, and marketing automation platform for enterprises call centers, and sales and customer service teams. Ricochet360 enables teams to call leads and close deals much faster; manage all prospects, calls, and emails; route and track inbound phone calls; and streamline time-consuming marketing and sales tasks all from one platform. The solution is also highly customizable to fit a team's specific needs and budget.Starting Price: $100.00/month/user -
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PhoneWagon
PhoneWagon
PhoneWagon is the #1 Top-Rated Call Tracking Software. Beautiful, simple, and easy to use. 14-day trial (no credit card). Create a campaign in under 30 seconds with local or toll-free phone numbers. PhoneWagon helps businesses grow by understanding which marketing campaigns deliver the highest return on investment and delivering world-class customer service through our voice and text messaging communications tools. PhoneWagon is a beautiful, easy-to-use call tracking software that helps digital marketing agencies and their clients understand which marketing campaigns are effective. 93% of businesses rely on phone calls to convert leads into paying customers. Marketing agencies are able to prove to their clients that they are driving them valuable inbound phone calls that convert into paying customers. Our white-labeled dashboard enables marketing agencies to keep a consistent brand as they give their clients a beautiful interface to see all their phone calls and texts.Starting Price: $10.00/month -
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Call Tracker
Call Tracker
Our easy-to-use call tracking software shows which marketing campaigns are driving phone calls so you can make data-driven marketing decisions. Our tracking numbers provide you with accurate and detailed call logs and call reports. Call details include powerful features for your team to collaborate, review calls to qualify leads, and coach your staff with our call recording. With our number pool tracking technology, you can track search keywords and PPC clicks for each caller. Fully integrated with Google Adwords to boot. The most important part of the call tracking’s value to marketers is the data that the tracked calls can give you regarding your marketing channels and campaigns’ performance. We help you measure and analyze every call with a reporting suite that provides data on caller source channel, keyword search terms. With our integration to Google Analytics Goals, you optimize Adwords and marketing ROI with our reports that show what works in your digital marketing channels.Starting Price: $4 per month -
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Ctalk
Ctalk
Realize the benefits of contact center, IVR, speech recognition, call recording, unified communications, outbound dialing without replacing your existing telephony platform. The Ctalk contact centre system 'wraps around' your existing PBX seamlessly adding features or more capacity. That's why you don't have to rip and replace. Effectively handle more calls and contacts with the same or reduced resources. Significantly reduce your support costs and dependency on I.T. by empowering multiple administrators with on the fly call management. Dramatically Increase first contact resolution. Know who is calling and why, then route to the right agent every time. 24/7 automated services blend seamlessly with proactive outbound calling. -
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CallView 360
Dial 800
CallView360® gives you the complete conversion tracking you need for your digital and direct response marketing. CallView360® tracking and analytics software helps you easily track and report calls or texts to your business with hundreds of data points, AI-driven analytics, and customized reporting. Achieve instant insights and easily calculate ROI with highly customized reports. Use customer behavior data to understand who your customers are, which marketing campaigns are working, and understand the value of every inbound call and text. Easily view & filter key call tracking data. Instantly track & attribute inbound calls. Ask us today about instant marketing attribution alongside your inbound calls and texts. Do you know where your calls are coming from? With dynamic tracking numbers you can insert into your website, landing pages, online and print ads, and more, CallView360® can track calls to their source and help you identify and report where they come from.Starting Price: $135 per month