Audience
Companies and sales teams interested in a lead generation software solution
About Callback Tracker
Callback Tracker is a communications suite application offering callbacks, live chats, email, and SMS messaging for streamlined customer interactions. With Callback Tracker, compatibility is not an issue. Our application works with any website, and you’ll be finished with the installation in a matter of minutes. Forget about constantly updating your contact number or guessing at country codes or call instructions. You’ll get phone calls, live chat, SMS messaging, and email all from one tool. The dashboard is where you’ll find a comprehensive overview of all your communication, stored in chronological order. You’ll be able to easily flip between call logs, text messages, and chats to make sure your customers are getting the support they need. Callback Tracker even lets you listen to the recording of all your calls, so you’ll have the information you need to keep improving your service and support.
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Pricing
Starting Price:
$9 per month
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Integrations
Company Information
Callback Tracker
Founded: 2012
United States
callbacktracker.com
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Product Details
Platforms Supported
Cloud
Training
Documentation
In Person
Support
Phone Support
Online
Callback Tracker Frequently Asked Questions
Callback Tracker Product Features
Call Recording
Archiving
Supported
Call Sharing
Not Supported
Distributed Call Recording
Not Supported
Event Triggered Recording
Not Supported
File Transfer
Not Supported
Instant Retrieval
Not Supported
On-Demand Recording
Not Supported
Recording Bookmarking
Not Supported
Scheduled Recording
Not Supported
Screen Activity Recording
Not Supported
Video Call Recording
Not Supported
Call Tracking
Call Log
Supported
Call Recording
Supported
Call Routing
Supported
Caller Identification
Supported
Conversion Tracking
Supported
Keyword Tracking
Supported
CRM
Not Supported
Campaign Management
Not Supported
IVR / Voice Recognition
Not Supported
Inside Sales
Auto-Dialing
Supported
Call List Management
Supported
Call Recording
Supported
Dashboard
Supported
Lead Capture
Supported
Lead Distribution
Supported
Campaign Management
Not Supported
Data Management
Not Supported
Lead Scoring
Not Supported
Performance Management
Not Supported
