Audience
Call centers searching for a ground-breaking call recording service
About Trust+
Trust+ is a ground-breaking call recording service with the unique ability to share recordings with the caller. As well as offering a convenient new service for customers, Trust+ brings unprecedented transparency, is a clear statement of trust, and acts as a powerful market differentiator. Designed for integration with your IVR system, Trust+ lets callers choose to record a call with the contact center. If the caller opts for recording, the call is recorded and stored in the Trust+ service. The caller is notified of the recording location by SMS for convenient recording retrieval. Trust+ is suitable for all high quality customer care operations in any sector including telecoms, utilities, travel, hospitality, logistics, government, finance and healthcare.
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Pricing
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Integrations
No integrations listed.
Company Information
ServeMeBest
Founded: 2013
Bahrain
www.servemebest.com/products/trustplus/
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Product Details
Platforms Supported
Cloud
Training
Documentation
Support
Phone Support
Trust+ Product Features
Call Recording
Archiving
Call Sharing
Instant Retrieval
On-Demand Recording
Distributed Call Recording
Event Triggered Recording
File Transfer
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management