Alternatives to Qmatic Experience Cloud
Compare Qmatic Experience Cloud alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Qmatic Experience Cloud in 2025. Compare features, ratings, user reviews, pricing, and more from Qmatic Experience Cloud competitors and alternatives in order to make an informed decision for your business.
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Sign In Solutions
Sign In Solutions
Sign In Solutions is the next generation of Visitor Management platform, offering transformative solutions to manage visitors, ensure compliance, mitigate risks, and optimize workplace operations. Our visitor management system streamlines registration, check-in, and authorization processes, while our facility management tools streamline room booking, resource allocation, and asset management. We prioritize security with our advanced risk mitigation measures, including health and safety protocols, emergency messaging, and robust analytics for thorough auditing. Sign In Solutions aims to deliver organizations a smooth visitor experience, heightened operational efficiency, and enhanced safety and security measures for the enterprise business. -
2
Qminder
Qminder
Long queues cost businesses across the world trillions of dollars in lost sales. Customers who experience poor queuing are less likely to stay and recommend your business. Compare the performance of different locations and departments. Monitor the number of visitors waiting, average wait times, and other metrics. Give your staff the tools they need to supercharge your customer service. Recognize your team’s achievements and identify opportunities for growth. Easily measure and share performance results. Use service reports to keep track of KPIs and the effectiveness of service strategy. Eliminate in-person lines by allowing customers to join a virtual waitlist using their phones. Monitor your line in real-time. Let customers safely wait in their car, at home, or outside. Notify them when you are ready to serve them. Give customers regular updates and wait times. Make them feel like VIPs by talking to them directly and asking for their feedback. -
3
TablesReady
Table's Ready, LLC
Streamline your customer flow with our SMS-powered waitlist, reservations, and queue management app for restaurants, health care providers, and many other businesses. * Customers can add themselves to your list via an embeddable widget, web page, or SMS message. Or you can turn this off. * Online reservations/appointments, customizable for restaurants, personal services, retail, entertainment, DMVs, and more. * Easily text guests when you're ready for them. Choose from a variety of customizable automated messages, or open up a 1:1 SMS chat. * Use other software for appointments? No problem. Upload reservations or use our API, then you can still manage your customer flow and messaging within our app. * Integrates with Square POS and Weebly to easily send texts when an order is ready. *No app for you or your customers to download. -
4
SurveySparrow
SurveySparrow
Transform organizations into brands by refining experiences with SurveySparrow. The experience management platform helps create not only engaging surveys but assists in closing the feedback loop efficiently. Supporting 70+ languages and dedicated NPS and Customer experience modules help better understand customer loyalty. SurveySparrow enables business organizations to collect feedback via a chat-like interface, gain insights, and make data-driven decisions to improve products, services, and customer experience. Set up automation and manage feedback with the in-built Ticket management tool. Monitor and manage online reviews efficiently with the Reputation management module. Join the bandwagon of 100k+ customers in 149 countries to deliver delightful customer experiences. -
5
ReviewInc
ReviewInc
ReviewInc provides Online Reputation Management and Customer Experience Software. ReviewInc's Reputation Management Software helps your business get more reviews, manage your existing ones, and automate review campaigns. Our customer experience tools are a flexible and automated communication system that tracks every step in the customer-facing processes. With a few easy steps, businesses can create a flexible customer experience to make their business shine.Starting Price: 39 -
6
QLess
QLess
QLess specializes in queue management and appointment scheduling software. Through queue management software, customers are empowered to wait wherever they want: at home, work, or even Starbucks – instead of a crowded lobby. To begin, customers join a virtual queue online. They are given a wait time forecast and timely notifications alert customers as they move to the front of the queue. With appointment scheduling software, customers book an appointment for a future day and time. Meanwhile, you are able to accept walk-ins as schedule openings occur. As the time of the customer’s appointment approaches, QLess automatically places the customer in the virtual queue of your software. Interactive appointment scheduling software offers bi-directional communication, connecting your staff with customers. If a customer is running late, they can request more time. Likewise, your staff can notify the customer if your office is behind schedule.Starting Price: 500.00/month -
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Autonix
Autonix
Autonix is a Trackable Dynamic QR Code Generator frontend with a visitor management solution backend. We enable businesses to collect and view visit activity with a powerful dashboard reporting on important KPIs. Our visitor check-in options via QR Code, Kiosk, or unique web URL lets visitors have choice when checking in. Gain insights and earn trust with an easy-to-use visitor check-in system. All plans include unlimited trackers and scans. We support all kinds of types of QR Codes, styles, and export as PNG/SVG/EPS for further. Data is available in dashboard, with your Google Analytics. Visitors exportable as well. Zapier Integration and API available. Teams, SSO and more available for enterprise customers. Custom solutions and functionality capable, just request a demo and lets talk about your unique use case!Starting Price: Free Account Available -
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TimeTap
TimeTap
TimeTap is an innovative web-based appointment scheduling software solution for small and medium sized businesses and independent professionals. This versatile platform acts like a shopping cart for services, thereby allowing users to book and manage their own appointments in order to eliminate missed calls and no-shows. TimeTap's mobile app also allows users to schedule client appointments and check daily availability, from anywhere at anytime. Key features include flexible calendars, email and text notifications, customizable reports, private service schedulers, exportable list views, and more.Starting Price: $24.95/month -
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Wavetec Queue Management
Wavetec
Decrease customer wait times, improve waiting line management, and increase revenues with Wavetec’s enterprise Queue Management Solutions. Wavetec’s customer experience solutions are based on the Wavesphere Philosophy – ORGANIZE, ENGAGE & MEASURE waiting times and statistics from disconnected service areas to enhance customer experience at key touch points. Excessive queuing and waiting are among the leading causes of consumer dissatisfaction in banks, retail stores, hospitals and government institutions & Wavetec’s queuing systems solve that problem. Wavetec is one of the largest global manufacturers and suppliers of queue management systems. We have over 27 years of experience in helping organizations improve their customer flow, manage queues with virtual and linear queuing solutions, queue displays, appointment bookings, queuing apps, and visitor flow monitoring software.Starting Price: contact to get quote -
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WaitWell
WaitWell
WaitWell's award winning Queue Management & Appointment Solution eliminates lineups and delivers people for service to the right place, at just the right time. With WaitWell, visitors can join the line from anywhere and move freely, using their wait time productively. Organizations see up to a 35% reduction in wait times and reduce walkaways by as much as 60%. WaitWell is used in medical offices, university admissions offices, retail locations, government offices and entertainment venues across North America. Anywhere people normally have to wait for service, WaitWell can help. WaitWell improves customer retention and reduces staff turnover. WaitWell is well-suited for large-scale multi-location enterprise implementations because it offers industry-leading reports and analytics and robust user permissions and data security options. WaitWell differentiates itself based on service: we offer free customized demos and outstanding training to ensure successful implementation. -
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JRNI
JRNI
JRNI is a platform for scheduling and managing personalized experiences at scale. With apps for facilitating appointments, virtual queuing, and events, plus industry-leading analytics, JRNI helps businesses offer remote and in-person experiences that increase revenue, profitability, and efficiency, build customer relationships, and improve customer satisfaction and loyalty. By scheduling and managing personalized services, JRNI’s platform helps businesses shift from selling products to offering one-of-a-kind experiences. Industry leaders like Urban Outfitters, Dunelm, Visions Credit Union and U.S. Bank all use JRNI to deliver personalized experiences at scale. Visit us at https://www.jrni.com -
12
piLOBI
Paraminfo
piLOBI is a one-stop visitor management system for your workplace reception management. Visitor check-ins using paper logbooks are a thing of the past. piLOBI is an intelligent solution and a regular step up from the traditional lobby management system. Monitoring and maintaining a massive flow of visitors at a time can prove to be a daunting task for security guards. Modernize your reception with all new piLOBI digital visitor management software. The digital reception system helps companies manage the large flow of visitors quickly and efficiently. With automated self check-ins, visitors can themselves enter the details, thereby eliminating the need to have a receptionist. With piLOBI, there are no more waiting times, standing in long queues, and accounts for a hassle-free visitor access management system. With piLOBI visitor management solutions, businesses are ensured of greater accountability. piLOBi helps streamline your front desk and minimizes the workload of the reception.Starting Price: $9.99/month -
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Coconut Software
Coconut Software Corporation
Our cloud-based, enterprise-level appointment scheduling and visitor management platform combine your on-location and digital channels, providing self-service booking and curbside pickup, online and physical queuing, wait time tracking, callback requests and virtual meeting support as well as contact center integration. Providing this customized experience, either in person or digitally, enhances client engagement, speeds up revenue-generating opportunities, balances workforce staffing, and delivers key insights that organizations cannot capture through their calendars or CRMs alone. In fact, we are the frictionless layer on top of those technology pieces and allow for meaningful connections through a simpler engagement process. Our intuitively-built user interface will delight your clients and your staff with its simplicity and flexibility. We understand the finance industry’s security and compliance requirements—and have built Coconut to surpass them. -
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Qmatic Orchestra
Qmatic
Regardless of whether you need a system for smooth queue management or a robust platform for omni channel customer journey management - Qmatic Orchestra 7 is the solution. Take care of your visitors already before they arrive - with Orchestra 7 you can offer both online appointment booking and mobile tickets. Once on your premises you may opt to allow for check-in via a self-service kiosk, a reception or offer both and let your visitor decide which method to use. Finally, when the visit is over, Orchestra 7 also lets you reach out and ask for customer feedback in order for you to learn more and stay in touch with your visitors. Thanks to its modular design Orchestra 7 may be tailored to suit your specific needs, with regards both to functionality, number of branches and amount of users. And, as your needs change, Orchestra offers all the flexibility need to adapt. -
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Medical Check In
Check In Systems
Medical Check In is a patient queuing solution specifically designed to meet HIPAA privacy standards and improve patient flow . With Medical Check In, medical offices can get basic information from patients like names, reason for visit, dob and accurate time stamps and then pass the information to an organized check list. Medical Check In will automatically sort patients for quicker response. Medical Check In is specifically built for the queuing business model.Starting Price: $399.00/year -
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PracticeCompass
PracticeCompass
Discover a suite of real-time task management patient scheduling, and insurance verification solutions that help track every step of the revenue cycle management process from patient billing to billing reconciliation. Convert every call to scheduled appointments and increased revenue. Listen to calls, review customer service and discover hidden causes of lost revenue. Manage phone calls, record and track them for quality and patient satisfaction. Create marketing campaigns in 3 easy steps, track and measure results. Now you have real-time tracking of patient calls, marketing cost and investment per patient and conversion rates. Practice Compass delivers ROI marketing that builds your practice volume. Wherever you are, you can now use PracticeCompass to check on your staff productivity, patient schedules, marketing programs, and more. Stay in touch with your business and let our Practice Management Software guide your practice to success.Starting Price: $299 per month -
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Q-Flow
Q-Nomy
Q-nomy's vision is to make the most of every customer visit: more sales, greater customer satisfaction, and better experience. We believe the way to achieve this vision is by delivering true end-to-end Customer Experience Optimization. Customer Experience Optimization is a solution that tailors the individual customer's journey across digital and physical service channels; it’s a solution tailored to meet the customer's personal background, expectations and needs. Customer Experience Optimization enables the business to simultaneously leverage the customer journey for deepening customer engagement and offering more products and services, while delivering personalized interaction across all channels. We're realizing this vision with ever increasing perfection by continuous development and evolution of our flagship product, Q-Flow. -
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TIMIFY
TIMIFY
Convenient and instant appointment booking for your customers. Powerful and efficient scheduling for your entire business. Add online booking options for any of your services, letting customers self-schedule appointments in a few simple clicks from your website, social media, apps, POS and more. With 24/7 access to services from any device, TIMIFY clients have seen up to 60% increases in revenue. One centralised view of team schedules, synchronised across all locations, enables collaborative working no matter how complex your organisation. Arrange meetings without the hassle, while automating a range of processes, admin tasks and communications. Revolutionise the way you manage every resource across your business, from staff to rooms and equipment. For any bookable service, pre-determine which resources are essential and they will be auto-reserved every time you receive a booking.Starting Price: $39.90/month -
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Qtrac
Qtrac
A world-leading queue management system. Qtrac® is a cloud-based virtual queuing and appointment scheduling platform. Thousands of customers are queued by Qtrac every day. Learn why both small businesses and the nation’s largest enterprise companies choose Qtrac. It’s no secret that customers hate to wait. Discover how virtual queuing puts customers back in charge, increasing satisfaction and boosting brand loyalty. Eliminate lines and crowds with virtual queuing. Easily manage visitors plus gain insights into their needs prior to serving them. Control and manage workload and occupancy to maximize efficiency. Manage capacity with appointment scheduling. Engage and connect with mobile queuing. Communicate directly with customers for the ultimate personalized experience. Eliminate customer frustration and improve brand loyalty. Appointment reminders keep customers on time and reduce no-shows. Wait-time notifications offer marketing and advertising opportunities.Starting Price: $216.90 per month -
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ACF Technologies
ACF Technologies
ACF Technologies specializes in enhancing customer experiences through advanced appointment, event, and queue management solutions. Our flagship platform, Q-Flow, empowers businesses to seamlessly manage and optimize omni-channel customer journeys and streamline back-office processes. With over 20 years of industry leadership, ACF employs a comprehensive four-step approach, listening to fully understand business objectives, designing tailored solutions, building with precision through Agile-qualified engineers, and analyzing performance using data-driven insights. Our solutions cater to various industries, including government, healthcare, financial services, retail, telecommunications, education, and DMVs, aiming to connect customers and organizations to deliver exceptional human-to-human experiences. ACF's offerings include online appointment management, virtual queuing, digital signage, business process management, and more. -
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Qwaiting
Qwaiting
With Smart Queue Management system reduce customer queue time, Increase staff productivity and Deliver a delightful customer experience. We provide the solution for every business size. Qwaiting is a cloud based queue management software. While Queue Systems are designed to decrease wait times. Qwaiting does more than that: Our Queuing solutions not only generate efficiencies but enhance profitability, build a secured environment and improve the visitor experience. When the customer service is on-point, your customers will be more than glad to wait. Qwaiting allows visitors to check-in for service by phone and wait for their turn to be served. Your staff will receive all the information required to deliver the best individual customer service. Know the whole picture in real-time. From customer journey to staff performance, make better business decisions with the data we collect.Starting Price: $89 per month per location -
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Entry2Exit
Quest Middle East
Entry2Exit visitor management system is a perfect tool to install at the check-in area. This is a hassle-free way of collecting crucial visitors' data with a few clicks. Know who is visiting your premises, who is the host, what is the purpose, and more. The process is completely secure and user-friendly. Approve the data of the guests and assume full responsibility for the premises with our completely robotized Visitor Management system in Dubai. Our visitor management system replaces the standard visitor log books in which the visitor focal points are entered close by their IN and OUT time. During the COVID-19 pandemic, an ever increasing number of fundamental enterprises have been going to visitor management systems to assist them with adjusting the difficulties of guarding their labor force while proceeding to convey items and administrations that are, now and again, much more popular. All kinds of businesses & organizations need a visitor management system to ensure security. -
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One Tap Check-In
One Tap
The simplest check-in and attendance tracking app out of them all. You don't need a bulky and expensive software program with dozens of features to take attendance. Streamline your check-in process, cut down wait times, reduce manual labor, and collect more data with OneTap! OneTap streamlines your visitor check-in / sign-in process. No more paper sign-in sheets, printers, instructions for visitors, messy handwriting, and manual data entries. Or create a self-check-in process using an iPad kiosk, public QR codes, individual QR passes, and more. Go completely touch-less, and improve wait times, visitor experience, sanitation, and safety with OneTap’s public QR codes, self-check-in links, SMS check-ins, and individual QR passes. View real-time data on who's checked in, absent, and percentages. View individual visitor attendance history, and total attendance during a time period. Run aggregate reports for total attendance by unique visitors, or individual visits.Starting Price: $15 per month -
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Curogram
Curogram, Inc.
Upgrade your practice management system with Curogram two-way texting, mass texting, customizable smart reminders, automated survey and rating requests, multi-user telemedicine, electronic patient forms, and online appointment booking! Create your own virtual online clinic and start seeing your patients via laptop, tablet or phone. Integrates with your current practice management system so you can manage your schedule from one place. Multi-feature platform enables typical office workflows in remote environments. All-in-one HIPAA-secure messaging platform for patient texting and staff-to-staff messaging. Easy to use for doctors and patients so doctors don’t have to deal with IT troubleshooting. Two-way texting and virtual clinic waiting room enables traditional workflows by office staff such as patient intake, payment, document collection, check-in and check-out.Starting Price: $125/month -
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VirtuaQ
Lucep
virtual queuing system promotes social distancing by eliminating wait lines by enabling customers to queue via smartphones, track queue progress & arrive at the store closest to their turn. Features / Benefits: Benefits: - Safe distance compliance - Customers can queue from anywhere, on any device. - No shared touching areas - Fully contact-less usage for customers, staff and delivery partners. - Easy setup - No hardware or software installation, 10-min setup. - Keep customers engaged - Keep customers informed with SMS and notifications.Starting Price: $850 -
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Picktime
Picktime
Picktime is packed with powerful features that will help you schedule your appointments, classes, rooms, equipment, etc. with ease. Our scheduling platform is made for any kind of business. Be a salon that offers appointments, a tutor that offers classes or a co-working space that needs to manage spaces - we are a one-stop solution for anyone who needs scheduling to increase their efficiency and maintain hassle-free bookings. Manage your Customer data, their appointment history all in one place. Keep track of all your bookings, invoices and refunds. Check your revenue, account activity & upcoming bookings. Give your customers priority service by pre-booking their slots. Stay informed about upcoming, cancelled & rescheduled bookings. -
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GuestQueue
GuestQueue
GuestQueue is the best guest list management software available. We specialize in guest lists, and guest lists only. No ticketing, no seating charts, just the fastest, easiest guest check-in around. We know how important it is to get guests in the door quickly - especially on busy nights or during large events. The faster guests get through the line, the faster they’re inside and enjoying everything your club or event has to offer! Checking guests into a nightclub or event has never been easier. All you have to do is find the name and tap a box. That’s it! Want to make it even faster? Use the code scanner and skip the search altogether! GuestQueue works on any device - without having to download an additional app. It even works on multiple devices at the same time without slowing down the system! Smart phone, laptop, tablet, no matter what device you want to use, checking in your guests is always quick and easy. -
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Qudini
Qudini
By perfectly choreographing your customer experience with scheduled appointments, virtual queues and fast-track order pickup. Offer a safe, convenient and premium service that drives foot traffic, sales and loyalty, by enabling your customers to seamlessly schedule appointments for in-store services, store visits and virtual services. An online booking system built for retailers and banks. Retain walk-in customers by enabling them to join a virtual queue / digital waitlist (by phone, a host or a kiosk) and receive personalized updates while they wait to receive service or enter your store. Enable store associates to seamlessly count store occupancy across multiple devices. Drive online sales and loyalty with seamless door side and curbside pickup of online orders. Qudini enables your BOPIS to click and collect customers to check-in by phone, host or kiosk and to receive updates while your store team brings their order to them. -
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Sign In Scheduling
Sign In Solutions
Sign In Scheduling (formerly 10to8) is all-in-one Online Booking & Appointment Scheduling software trusted by thousands of businesses worldwide. Managing multiple clients with busy schedules is challenging. With 10to8 Appointment Scheduling Software, you can offer a convenient online booking page that your clients can use to schedule appointments. Wave goodbye to being interrupted by phone calls and maintain control over your schedule. The intelligent SMS & email reminders will notify your clients of their upcoming appointments which will improve communication & customer experience, and reduce no-shows by up to 90%. The 2-way calendar sync with the most popular calendar apps will rid your business of double-bookings and the awkward situation when two clients turn up at the same time for their appointments. Be more visible online & appear more professional with a branded 10to8 online booking page. Display your services in a professional way and increase online bookings.Starting Price: $7.20 per seat per month -
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Engageware
Engageware
Engageware (formerly TimeTrade SilverCloud), provides industry-leading technology and expert know-how to help organizations better engage their customers. Trusted by more than 500 organizations, our self-service, appointment scheduling, and knowledge management solutions – combined and integrated with those of our market-leading partners – make it easy for customers to answer their questions quickly, connect to the right resources when scheduled expertise is needed, and get a consistent, efficient experience when help from a representative is required. Organizations that use our customer engagement solutions deliver quality customer experiences no matter the channel — enabling faster growth with greater efficiency. -
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Pomelo Health
Pomelo Health
Pomelo Health is a leader in the patient engagement and management space in North America since 2012. Pomelo’s suite of products includes an all-in-one patient engagement platform, a waiting room solution, and a vaccination solution for COVID-19 and other immunization campaigns. Key features to Pomelo’s patient engagement platform include e-booking, email and text appointment reminders, e-forms, telemedicine, broadcasts, and secure messaging. With thousands of healthcare practices in North America using its software, Pomelo is proven to improve patient satisfaction and reduce no-shows. The Pomelo Health vaccination solution is used by governments in both the US and Canada as well as some of the largest pharmacy chains including Walmart Canada. -
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Queue Mobile
Fulcrum Design
Do your customers get frustrated by waiting in long lines? Are you overwhelmed by complaints as a result of long lines? Want to increase your revenue while increasing customer satisfaction? Unfortunately, congestion, long queues and long waiting times have become part of our lives but now with Queue Mobile customers are free from standing in line. Queue Mobile’s innovative technology combines the power and affordability of the internet and the speed of SMS Queuing System messaging to create a virtual waiting line. Queue Mobile™” is a comprehensive customer flow solution that is scalable for small and large organizations seeking to increase customer satisfaction at the point of service. The unique technology used by Queue Mobile requires no special equipment or software. Queue Mobile is a cloud based SAS solution. A PC, tablet or smartphone with internet access is all that is needed. -
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Splan
Splan
A smarter, easier and more secure way to manage visitors for small, medium and large enterprises. Splan’s intuitive visitor management solution will redefine your overall visitor management experience by providing a streamlined process for pre-registration, communication and check-in regardless of device or environments. This will allow users to have the same experience on an iPad®, Android tablet, Windows Mobile App or on large display screens in your lobby. The Splan Desk Management “Hoteling” module is designed to help employees reserve a workstation, or other physical asset in advance or real-time. Splan streamlines event management with a simple to use and cost-effective model. Event planners can efficiently manage attendees, analyze their event's registrations/attendance and much more. Schools face many challenges in today’s ever-changing education environment. Schools are committed to providing enhanced safety and security for students and staff by managing their check-in/out.Starting Price: $99 per month -
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Q Waits Business
Boolean Array
Our solutions are 100% app based. This means, you can use the business app to manage lineups while your customers use their phone to check-in to your business. Open/Close queue - Let customers check-in only when you are open. Close queue temporarily but still service to already checked-in customers, without impacting their sequence. Give flexibility to your customers to check in multiple ways. In addition to app check-in, allow users to check in by sending a TEXT (SMS) to a pre-registered number. Your customers are always updated with their position in the queue and with approximate wait times. Additional notifications sent when it is their turn for your service. Manage more one than one kiosk using the same app. Redirect customers to different kiosks based on their needs. Optimize queue flow and provide service in parallel. Get to know your customers before they arrive. Define service categories and get information at the time of remote check-in.Starting Price: $37.99 per month -
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Bookafy
Bookafy
Bookafy is a robust and automated booking software for demos, service appointments, sales, and calls. Comes with a beautiful booking page or on website integration, Bookafy allows customers to book their own appointments, pay bills, and reschedule meetings, demos, and appointments seamlessly. Simple and powerful, Bookafy’s sophisticated online appointment scheduling platform features enterprise-level capabilities such as automated Text reminders, mobile scheduling, class and group scheduling, GoToMeeting integration, unlimited users, and more.Starting Price: $7.00/month/user -
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BookSteam
BookSteam
Simplify your booking process with BookSteam, an online appointment and scheduling software. Suitable for service professionals in a wide range of industries, BookSteam allows business users to book attract new customers online, accept online payments and sell packages, and build customer relationships to enhance profits. Its key features include a client database manager, customizable booking webpage, calendar synchronization, email and SMS notifications, class scheduling, and more.Starting Price: $19.95/month/user -
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Solv
Solv Health
Solv is a scheduling, virtual care and patient engagement platform proven to increase visit volumes and patient satisfaction. Solv provides a digital presence for providers to want to offer convenient, accessible healthcare to their patients, with features including: - Online self-scheduling - Digital registration with insurance capture and electronic consent - Online payment - Video telemedicine - Automated waitlist management and optimization - Secure chat - Feedback, surveys and reputation management - New patient acquisition - Returning patient loyalty portal Solv offers three solutions to engage patients, increase visit volumes and improve satisfaction. - Solv Patient Experience OS - Solv Video Telemed - Solv App for PatientsStarting Price: $1.00 -
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Clearstep
Clearstep
Empower patient consumers to triage themselves to the right care and services. We help health systems and providers acquire new patients and retain existing patients by delivering an enhanced, consumer-centric experience. Ultimately driving better patient engagement and health outcomes, while automating workflows and increasing efficiency. We complement health plans and payers by offering plan members self-service symptom checking, triage, and step-by-step guidance to find the most appropriate, convenient, cost-effective, and trusted in-network care. We partner with digital health, healthcare innovation, and healthcare SaaS companies to enhance digital health products with clinically-validated AI chat solutions. -
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Queaxis
Uninand Technologies
Serve customers virtually from anywhere or digitally from any location. Queaxis offers a multitude of check-in options for customers to seamlessly connect and interact with service providers to avail services. The signage module built into Queaxis and integration with PixlView brings in a new level of opportunity to promote your brand. Alongside queue information, push ads, play captivating media content, show information and infotainment content to keep the customers engaged. An advanced web-based agent terminal enabled service representatives to serve customers with ease. Emote bundles the most sophisticated features including live chat, call forwarding, realtime performance indicator and much more power-ups. It is dynamic and fully customizable to adapt to your unique workflow demands. -
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Benchmark PM
Benchmark Solutions
Benchmark PM enhances patient engagement from initial intake through final encounter with features such as patient onboarding, easy appointment scheduling, customizable reminders, robust reporting, and user-friendly dashboards. For billing, Benchmark PM simplifies filing, processing, and follow-up with integrated claims management, an integrated clearinghouse, electronic billing, insurance verification, and a versatile payment portal. Benchmark Solutions operates as healthcare practices’ one-stop management solution, comprising of Benchmark EHR software, Benchmark PM software, and Benchmark RCM services. Benchmark Solutions' offerings come together to form a comprehensive electronic toolset that can streamline daily internal operations and increase revenue earned all while improving the overall patient experience. Each piece of the Benchmark Solutions suite is modular so it can easily integrate with other technologies already in place. -
41
Skiplino
Skiplino
Skiplino is more than just a Queue Management System that allows businesses to manage customer queues smartly and swiftly. Our plan supports social distancing, eliminates touch surfaces, and combats the spread of COVID-19 by allowing customers to book appointments remotely from their mobile device. Keep your waiting areas clear and customers happy by reducing wait times. Manage your agents with real-time metrics and get to know your customers with forms & feedback. Skiplino is a queue management system that allows businesses to handle customer queues smartly and speedily. Skiplino is an intelligent and cloud-based system that can monitor data related to queues in real time, and collect customer feedback. Our cloud based software can then assess this data to speed up the performance of your agents and services. Skiplino Queue Management System records your imminent customer’s and the services they intend to use.Starting Price: $99 per location per month -
42
Experity
Experity
Use the EMR built for urgent care. Simplified charting and easy-to-use templates drive quick, accurate documentation, streamlined workflow, seamless integration, and a better experience for patients (and everyone on your staff). Get the urgent care EMR software that provides the tools you need to navigate center visits efficiently. With an intuitive interface and documentation templates made for urgent care, clinicians can chart an urgent care visit with confidence. With fast registration, real-time insurance verification, integrated EMR/PM database, and workflow-driven scheduling queues, patients go from the front desk to discharge as quickly as possible, boosting satisfaction. Precise CPT autocoding and smart E/M code suggestions ensure full documentation of each visit and more accurate claims. With a library of relevant standard reports to inform decision-making, it’s easy to monitor and improve your clinic performance. -
43
hate2wait
hate2wait
Minimize wait-times and chaos. Enable your customers to check wait times and join queue online. Eliminate uncertainity, empower customers to reach just in time and save time. Operational and service excellence. Delight your customers by serving them efficiently. Consistently meet and exceed customer’s expectations. Build your brand community. Boost bottom-line and retention. Turn every visitor into a loyal customer by showing them that you care. Serve more customers, reduce walk-aways and no-shows. Integrated queue and appointments management. Empower your every customer to track their position in queue on their mobile in real-time. Deliver just-in-time service using our robust, automated, and intelligent technology. Accurate wait times and notifications. Eliminate uncertainty, and ensure 5-star customer satisfaction with real-time notifications. hate2wait quickly learns from your business and predicts wait times accurately. -
44
Leyline
Leyline
A kiosk designed by Leyline for queue management purposes, simple, beautiful, easy to manage, accessible to people with special needs, customizable to your brand and many-many more. A simple, powerful, customizable digital signage system called “Ambient” allows not only showing content, but also create cool interactive widgets for your customers. Who says tickets are only supposed to show the number? Print a logo, some relevant text, QR code… and a sudoku? Sure. Let your customers book an appointment in advance with our booking module or create your own using the Leyline API. For exhibitions and other events, we provide portable solutions: mobile printers, or registration without a printer at all, mobile apps, etc. Ergonomic interface, colors that are easy on the eye, rich functionality, but also customization from admin panel so you can pick and choose the functions for your staff.Starting Price: €75 per month -
45
QMAGIK
QMAGIK
The experience of waiting at a service facility is said to significantly affect a customer's perception of the quality of service provided. The overall experience of efficient, courteous and superior service provided gets diluted with the bitter feel of having to wait for long. The good news is that there are tools available that service organizations can use to influence customers’ waiting experiences. QMAGIK is a queue management system that best integrates appointment and walk-in customer queues. It manages your dynamically changing waiting lines to ensure disciplined and guided customer experience. Special features such as Single Token Multiple Service Facility,Token Forwarding, Customer Profile based Prioritization, Video and Scrolling Advertisements etc. makes QMAGIK ideal for customer service focused organizations. Predicts and streamlines flow, Enables pre-defined or dynamic routing, Optimizes resource costing and staff load, Improves organizational flexibility and agility. -
46
Qsome
e-nov8
Qsome is a new generation customer journeys management solution, which is highly oriented into extreme features flexibility and top-notch user experience, making service more pleasant and efficient for both - customer and service provider. Using cutting-edge technologies, Qsome enables to control and adapt every aspect of queue management flow. Highly flexible platform also includes such modules as appointments management, data for staff resource planning, various communication channels and data analytics to continuously improve customer service. All complexity is hidden behind intuitive features that can be easily enabled or extended to fit different environment needs. -
47
Vecna
Vecna Technologies
Contactless Mobile Check-In & Self-Service Patient Kiosks. Patients can pre-register and check-in anytime, anywhere from their mobile device with no staff contact. Patients self-service kiosks can help streamline administrative tasks like hospital registration and payment. Text alerts patient when the caregiver is ready – patient can safely wait in their car or outside. Streamlined check-in frees staff to focus on patient care. Proven integration with Cerner, Meditech, Allscripts, Epic, and more. Extending the reach of care with VGo Telepresence Robots. Vecna has a full suite of patient intake solutions including Kiosks, Tablet Check-In, HealthPass Mobile Check-In and VGo Virtual Patient Intake Robot. The Vecna Patient Intake Platform helps protect patients and staff from exposure by minimizing contact across the care continuum – from appointment scheduled to care received. -
48
ActiveTRACK
HealthWare Systems
HealthWare Systems is committed to creating world-class patient experiences. Our patient tracking system, ActiveTRACK, provides real-time patient status while monitoring registration, throughput, and wait times. ActiveTRACK enables management to better allocate staff and resources and measure and reach specific goals related to increased efficiency, shorter registration and patient wait times, and improved patient experiences and patient satisfaction scores. With ActiveTRACK, a patient may check-in at a self-service kiosk or greeter station upon arrival. For pre-registered patients, any documents that must be signed can be generated for immediate review and completion, while items like photo IDs and insurance cards can be scanned. ActiveTRACK can also produce wayfinding maps to help patients navigate their way throughout the healthcare facility. ActiveTRACK can employ advanced patient waitlist strategies to support immediate processing. -
49
piHAPPINESS
piHAPPINESS
Fast track to a brilliant approach, smarter service & happier customers. In just 30 seconds, captures the core customer insights you need. piHAPPINESS customer feedback system is the fastest way to know your customer satisfaction. As a customer feedback app, offers feedback-collecting Emoticons, Net Promoter Score® (NPS®), Dynamic Questionnaire and feedback forms to track customers’ opinion and satisfaction level. Grow your customer feedback response rate by changing the questions dynamically with the help of our customer feedback platform. No need to irk customers with long surveys. Easy to create and customize the questions as per your business demands. Make your customers feel that you care for them when they have concerns or complaints or suggestions about your business, with effective and improved customer feedback management.Starting Price: $49.99 per user per month -
50
mySQM Customer Service QA
SQM Group
Our mySQM™ customer service QA software is built for call center agents to provide them with real-time feedback, quality assurance, coaching, and recognition to deliver great CX. mySQM™ customer service QA software empowers, recognizes, and engages agents by providing them real-time feedback, quality assurance, coaching, and recognition to deliver great CX. In addition, real-time, actionable reports (e.g., great CX delivery, service recovery opportunities) are pushed out to agents and managers. Our software captures data from multiple sources and stores it in one fully integrated software platform for managing CX data to deliver great customer service. For example, mySQM™ captures internal data (e.g., ACD, call list, QA) and external data (e.g., web, email, IVR, and phone surveys) for agent dashboard reporting, accountability, coaching, and recognition.