Alternatives to Plannam

Compare Plannam alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Plannam in 2026. Compare features, ratings, user reviews, pricing, and more from Plannam competitors and alternatives in order to make an informed decision for your business.

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    Assembled

    Assembled

    Assembled

    Assembled is the only platform that unifies AI agents and intelligent workforce management to power fast and flexible support operations. Built for scale, we help teams automate over 50% of customer interactions, forecast with 90%+ accuracy, and optimize staffing across in-house and BPO teams. Orchestrate every chat, email, or call, balancing workloads between human and AI agents in real time — without sacrificing quality or control. Trusted by Stripe, Canva, and Robinhood, Assembled transforms support from a cost center into a strategic advantage. Our Workforce and Vendor Management tools connect forecasting, scheduling, and performance for smarter staffing decisions. AI Agents automate conversations across channels with your workflows and brand voice. AI Copilot empowers agents with real-time guidance, suggested replies, and one-click actions for faster, higher-quality resolutions.
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    WorkAxle

    WorkAxle

    WorkAxle

    Modern scheduling, time and attendance, communication, and compliance automation all in one place. WorkAxle is a modern and modular enterprise Workforce Management platform that is extensible, futureproof, and quickly deployable at scale. Our platform solves the pain of traditional monolithic WFM implementations all while providing a tailored solution for enterprise customers. Enable managers and employees to efficiently perform shift and availability-related admin tasks. Put the right people at the right place and time by connecting the dots between available talent and external demand drivers. Create an engaging work environment, based on collaboration, communication, and peer recognition. A well-designed Employee Recognition & Rewards program can positively impact company culture and employee motivation, and can drastically reduce turnover within an organization.
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    NICE CXone Mpower
    NICE CXone Mpower is an AI-driven customer service automation platform that unifies workflows, agents, and knowledge into a single, scalable system. It enables businesses to design, build, and operate end-to-end workflows, fostering seamless collaboration between customer service and back-office teams. The platform facilitates the rapid development of AI agents informed by historical interaction data and enhances human agent productivity through specialized AI copilots. By centralizing data, knowledge, and AI models, CXone Mpower ensures secure, contextually enriched interactions, leading to more efficient and personalized customer experiences.
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    Eleveo

    Eleveo

    Eleveo

    Global, award winning contact center compliance & workforce optimization solutions. Compliance recording can protect your company from theft, litigation & fines. Sleep well knowing Elevēo has you covered for everything from voice calls to land mobile radios. Remove, or anonymize details from data collected to stay in compliance. Archive datasets based on configurable rules and automatic categorization. Supervise your teams voice interactions with customers in real-time. Detailed audit logging for every system action with simplified extracts for compliance reviews. Your support, sales & back-office business transactions are critical. Protect your interests by recording everything into a single place with automated categorization by type, source, and customer where any interaction can be easily reviewed. We have been recording voice calls for decades. All over the world our solutions are trusted.
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    Intradiem

    Intradiem

    Intradiem

    Intradiem is the only workforce automation solution that delivers guaranteed results while improving both agent engagement and the customer experience. Our powerful technology acts as an automated manager for the contact center with rules triggered in real-time by actual center conditions. We power over 1.2 billion automated actions annually and have saved our customers over $160 million in the past 2 years.
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    foundU

    foundU

    foundU

    foundU is an all-in-one, cloud-based workforce management solution for Australian businesses. It helps managers onboard, schedule and pay their workforce with confidence. foundU offers time and attendance tracking, applicant tracking, a single employee record, customisable onboarding processes, time off requests, employee lifecycle management, timesheets, a self-service portal, employee training, compensation management, performance reviews, and 360-degree feedback. It also includes a native payroll calculator, which uses data points to help automate payments and shift hour calculations, electronic payslip distribution, award and EBA interpretation, and single touch payroll. foundU provides a drag-and-drop interface with built-in compliance for schedule creation. It also provides a configurable onboarding system with integrated VEVO checks for Australian workers’ rights, electronic bank declaration and automated applicant communication. Visit our website to book a demo today.
    Starting Price: $3.00/week/user
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    WorkforceHub

    WorkforceHub

    Swipeclock

    WorkforceHub is the instantly useful, delightfully simple to use, small business solution for tracking time, scheduling and hiring. It scales as your business grows while delivering the mission-critical features an organization needs. It is tailored to, built for, and priced for small business employers. The integrated solution supports employees with employee self-service, PTO tracking, and engagement features that improve the employee experience. The solution helps build talented, high performing teams with applicant tracking and employee onboarding. Reduce workforce management complexity with seamless time and attendance tracking, employee scheduling, geofencing, and more. WorkforceHub can connect to the systems that you may already have in place, allowing you to add more functionality over time. Radically flexible and empowering.
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    Starting Price: $4 per month per employee
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    ADP Workforce Now
    All in one, not one size fits all. Do you have too many systems and processes for managing employees? Manual data entry, piles of payroll paperwork and poor integration across systems result in lost productivity and compliance errors. ADP Workforce Now is a cloud-based platform for HR management software, where you can easily manage all of your HR functions — payroll, HR management, workforce management, talent, and benefits — and gain insights across them all. Quickly and accurately process payroll and equip your employees with anytime, anywhere self-service access to their information. ADP Workforce Now® Payroll is the best-in-class, affordable solution that makes payroll and tax filing easy. It’s engineered to help support compliance obligations and is ready to scale as your business grows. See how ADP Workforce Now provides everything you need to get payroll right.
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    Orgvue

    Orgvue

    Orgvue

    Orgvue has the power to bring people and business data to life through a richer, more visual organizational design and workforce planning experience. For every design and planning challenge, we have a solution. Orgvue puts an organizational structure in place to ensure you have the right people, in the right place, at the right time. Helping you bridge the gap between workforce demand and supply. Organizational design with Orgvue is an ongoing and cyclical process of continual improvement, with access to best-in-class methodology on a single platform. Through a combination of SaaS and advisory services, Orgvue helps you establish the target demand and manage gaps between workforce supply and demand. In a constantly changing world, Orgvue has the design and planning capability to shift your organization's structure, size, and talent in response to change. Deliver promised value with Orgvue as your workforce planning platform.
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    iTouchVision

    iTouchVision

    iTouchVision

    We believe that offering a unique, flexible and responsive platform, especially as Field Service Management solution, will ensure that you can deliver the ultimate customer service. All-in-one platform to manage incoming calls, provide online support, chat, SMS, self-service application synchronisation, emails and social media integration for end-to-end customer management. Multi-platform mobile applications to manage your field workforce. Empower the mobile workforce to receive, queue, schedule, accomplish, update and notify their job orders on the move. Achieve a smooth life-cycle management of service requests and tasks with iTouchVision’s Service Desk Solution. Schedule and manage all back-office operations with effortless and automated administration workflows. Our highly configurable platform will meet most of your business needs, but an off the shelf solution will never meet your business process 100%. Where our platform does not meet your full requirements.
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    NICE Workforce Management (WFM)
    NICE Workforce Management is the industry-leading workforce management software solution. Delivering the industry's most accurate and actionable schedules and forecasts, this solution helps businesses reduce labor waste and achieve their goals using patented forecasting algorithms. With NICE WFM, you can reduce headcount requirements, simplify long-term planning, improve agent engagement, and enhance workforce efficiency. Improve everything from schedule adherence and attendance to agent satisfaction and engagement with one solution. Minimize WFM administrative and maintenance overhead. Increase employee utilization, improve scheduling efficiency for a better CX with an intelligent approach to forecasting and scheduling. Digital channels require different workforce behaviors and measures, make sure you plan and staff accordingly! Expect the unexpected and make staffing changes in a flash.
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    CommunityWFM

    CommunityWFM

    CommunityWFM

    CommunityWFM is a modern WFM solution that keeps everyone involved in the scheduling process. Developed with a focus on collaboration between remote workforce management (WFM) analysts, supervisors, and agents to improve forecasting and scheduling. Cloud workforce management software built for WFM professionals to make them more efficient at their job. Save time and money with a unique blend of intraday management and automated planning solutions. Mobile WFM has never been more important. Community Everywhere is a must have for optimized scheduling. The on-the-go solution for agents, supervisors, and WFM professionals to communicate about their schedules and shifts. Agents are able to view their current and past schedules in real-time directly within the app so they don't miss any upcoming shifts.
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    Aspect Workforce

    Aspect Workforce

    Aspect, an Alvaria Brand

    Elevate your employee engagement and maximize contact center productivity without increasing cost. Aspect Workforce (formerly Alvaria Workforce & Aspect Workforce Management) gives you the tools your organization needs to maximize efficiency, monitor, improve and reward agent performance and reduce turnover. Starting with our market-leading workforce optimization capabilities, the WEM Suite adds employee-centric agent experience capabilities such as game mechanics. The result of this combination is the most powerful, most comprehensive workforce engagement solution in the market. Employ Aspect Workforce to get the most from your contact center technology, whether your team is working on-site, remotely on-the-go or in a work-from-home setting. Choose the tools you need from our WEM portfolio and start achieving high-quality customer interactions, better customer experiences and more engaged agents — all at a lower operating cost.
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    Rotageek

    Rotageek

    Rotageek

    Rotageek helps businesses perfectly predict and meet demand by using data-driven tech to effectively and fairly schedule staff. Using personalised algorithms and machine learning to identify patterns that would otherwise go unnoticed - Rotageek provides best-in-class business forecasting and workforce management.
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    Verint Workforce Management
    Get to know the workforce management (WFM) solution with the highest customer satisfaction ratings in the industry. It’s WFM made easy. Powerful workforce management software improves both the customer and the employee experience while helping your organization achieve its goals. We’ve reimagined how to make WFM software easy to use in an increasingly complex environment. You can trust that the right people are scheduled at the right time and maintain the focus on the needs of the customers. We’ve removed the complexity without removing the features you depend on. Our modern, cloud-based interface is optimized to make common tasks easy. We understand the importance of making an interface that is familiar and intuitive. Our seamless interface supports all the capabilities you need while delivering an enhanced experience. Are you ready for streamlined visualizations that allow workforce managers to see all they need without toggling screens?
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    Vantage Point
    Vantage Point is Pipkins’ premier enterprise workforce management (EWM) product, featuring comprehensive scheduling, forecasting, and planning functionality for complete enterprise-wide, front office, back office, multi-site, contact center workforce management (WFM) and performance management. At Pipkins, we understand that details matter with every contact. Vantage Point uniquely handles every contact that comes into organizations, including calls, chat, text message, e-mail, and back office work items. Pipkins utilizes our own state-of-the-art algorithms developed by founder, Dr. James Pipkins. The use of these algorithms makes Vantage Point simply the most accurate forecasting product on the market, enabling companies to solve complex operational issues in today's multi-faceted omni-channel workforce management environments. Vantage Point gives organizations a proven WFM solution with the ability to automate processes and reduce costs.
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    Smartplan

    Smartplan

    Smartplan

    Are you tired of planning your shifts in Excel but not ready to take on a complicated and expensive system? With Smartplan you get everything you need at a low price: Userfriendly shift planning, easy communication, shift swapping, punch clock, salary, free apps, and everything in between. Easily create, share and update staff rotas with our user-friendly and flexible tool. Never miss a change in your rota. Your employees get their shifts right in their pockets. Handle shift swaps on the go from our Android and iPhone apps. Get the full overview of your employee's planned and actual work hours. The first phase is the planning itself. The puzzle where the staffing need is defined and covered. Smartplan has everything you need to provide you with the full planning overview in a shift planning system that is easy to use. Clever template system for you to create rotas with repeating patterns and save time.
    Starting Price: $27.64 per month
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    AgentTime

    AgentTime

    Portage Communications

    AgentTime™ call center scheduling software is an easy-to-use, affordable solution for call center workforce management. With our AgentTime software, you import your call volume forecasts and average call lengths by time period. AgentTime will create optimal weekly schedules for your agent groups. Our AgentTime call center scheduling software includes Portage’s powerful Call Center Designer and SimACD call center staffing software. These two modules are used to calculate optimal agent levels for each time period for your workweeks. Call Center Designer predicts your staffing requirements and other performance statistics for each time period in your workday using established Erlang-C formulas. SimACD then refines these calculations allowing you to test and try out different numbers of agents in a computer-simulated automatic call distributor (ACD) before creating the schedule. Our intuitive user interface lets you create weekly schedules.
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    Mosaic

    Mosaic

    Mosaic

    Mosaic is an AI-powered resource planning and workforce management solution that increases profitability and productivity. It integrates with most project and financial management software to automatically gather data and show who is working on what, when. Teams can then accurately bill and forecast, effectively manage capacity, and strategically plan workloads. Mosaic rescues organizations from clunky spreadsheets and gives them the true big picture. Get started today with a free 30-day trial.
    Starting Price: $9.99 per user per month
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    MyPass Global

    MyPass Global

    MyPass Global

    MyPass™ is a multi-award-winning technology company that empowers workers to manage their training and competency information through a digital Skills Passport. MyPass™ is simplifying the compliance management process for organisations in highly regulated industries by removing compliance gaps. For our clients, this is about two things: reducing risk by accessing real-time compliance data, and reducing back-office costs by up to 70% through more streamlined processes. In short, we are creating a global worker credentialing platform designed to save time, and reduce risk in the workplace.
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    Mitrefinch by Advance Systems
    Simplify complex time and attendance processes with Mitrefinch, delivered by Advance Systems. Trusted by leading brands and used by over 1 million daily users, Mitrefinch is an all-in-one workforce management software. It offers six software modules, which includes time and attendance, absence management, employee self-service, HR management, mobile workforce, and workforce scheduling. Mitrefinch Time and Attendance Systems offers advanced business solutions for an integrated employee attendance tracking. It enables business owners of midsize and large companies to accurately record employees work hours automatically at any location.
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    OpenText Contact Center Analytics
    OpenText Contact Center Analytics transforms every customer interaction into actionable insights by analyzing conversations across voice, chat, email, and other digital channels. Its AI-powered engine reveals patterns, behavioral trends, and hidden issues that impact customer experience. With multilingual support and unified cross-channel visibility, the platform helps organizations understand the full customer journey. Built on more than 40 years of contact center innovation, it supports large-scale operations with up to 75,000 agents on a single platform. Integrated quality tools enable teams to quickly improve service, guide coaching, and optimize performance. The result is a clearer understanding of customer needs, contributing to better outcomes and strengthened loyalty.
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    WorkForce Suite

    WorkForce Suite

    WorkForce Software

    The WorkForce Suite, by WorkForce Software, is a mobile first, cloud-based modern workforce management solution with integrated employee communications and collaboration capabilities. The WorkForce Suite helps global enterprise organizations optimize their labor, protect against compliance risks, and maximize productivity, while building a highly engaged, resilient and agile workforce. The WorkForce Suite provides an integrated solution for easy, anywhere and always-on management and optimization of your workforce including time and attendance, scheduling of diverse employee populations, labor forecasting, absence and leave management, task management, workforce analytics, fatigue management, digital workplace assistant, employee self-service, shift management, employee communications and collaboration, employee voice and micro training.
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    Genesys Cloud EX
    Genesys Cloud EX is an innovative employee experience platform designed to empower and engage teams within contact centers and customer-focused organizations. By integrating powerful workforce engagement management (WEM) tools, it streamlines tasks such as scheduling, performance tracking, and skill development. Leveraging AI-driven insights, Genesys Cloud EX helps managers identify areas for improvement while supporting employees with personalized coaching and development opportunities. The platform promotes collaboration, transparency, and a supportive workplace culture through intuitive dashboards and seamless communication tools. With its cloud-based architecture, Genesys Cloud EX enables organizations to enhance productivity, improve employee satisfaction, and deliver exceptional customer experiences.
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    Verint Workforce Engagement
    Leapfrog the competition with AI-powered tools built for the future of your workforce. Engage and manage your contact center, back office and branch teams. Today’s workforce includes humans and bots handling multiple complex requests across diverse channels and multiple locations. With Workforce Engagement, you can: Balance employee schedule flexibility with optimal staffing levels Measure and improve the quality and compliance of interactions Gather rich insights about conversations across all engagement channels Provide AI-powered assistance in real-time for optimal outcomes Verint Workforce Engagement is a Customer Engagement Platform with AI and automation at its core providing best of breed capabilities to manage, analyze, and improve customer engagements. A platform that is designed for the hybrid workforce, spans all customer engagement use cases instead of just the contact center, and is built on an open architecture.
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    OnShift

    OnShift

    OnShift

    OnShift, a ShiftKey brand, delivers next-generation workforce management with modern, world-class scheduling software. Our innovative approach to workforce solutions fosters a culture where people want to work. Post-acute care facilities rely on OnShift's software and services to reduce turnover rates, decrease costs and improve the quality of care. Talent acquisition: Transform the relationship between your organization and your employees with our next-generation software purpose-built for senior care. Dramatically reduce turnover rates, decrease costs and improve the quality and continuity of care. Workforce management: Staff consistently and decrease excess costs—all while promoting employee work-life balance with our modern, mobile solutions for scheduling and workforce optimization. Engagement & retention: Boost employee engagement and retention with software that focuses on what matters most—your people.
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    ATOSS

    ATOSS

    ATOSS

    No scenario is too complex, no company too large or too small for us. We have the right answer to each and every demand scenario, whether time recording, conventional working time management, intuitive self services, mobile apps, detailed workforce scheduling, sophisticated workforce scheduling or strategic capacity planning. In the cloud or on premises. We live and breathe workforce management, day in, day out. The European Court of Justice requires companies to record employee working hours systematically and in a legally compliant, watertight manner. ATOSS Workforce Management solutions meet these demands with ease and have so much more to offer. After all, flexible scheduling, preferred duty planning and self services benefit companies and employees alike. You’d like a rapid assessment which workforce management solution suits your company best? Check out the ATOSS Solution Finder. You’ll gain some valuable insights and naturally, we would be pleased to answer your questions.
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    Smart Workforce

    Smart Workforce

    Smart Workforce

    Smart Workforce stands out as a comprehensive workforce management software, offering managers real-time insights into staff performance and empowering data-driven decisions for enhanced productivity. With its user-friendly and interactive dashboard, all essential information regarding shifts, employees, and service areas is conveniently consolidated in one place. One of Smart Workforce's key strengths lies in its exclusive features. It distinguishes itself as the sole SaaS solution providing BS7858 Staff Vetting, Automated Control Room Management, Patrolling Management capabilities, along with fundamental workforce management functionalities. Smart Workforce emerges as a comprehensive solution catering to diverse workforce management needs, ensuring efficiency, compliance, and employee well-being.
    Starting Price: £100/month
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    SmartOffice

    SmartOffice

    SmartOffice

    SmartPeople by SmartOffice is an all-in-one HR software for businesses of any size. From employee management and payroll to attendance, tax compliance, and shift scheduling, it streamlines complex HR tasks into a single, easy-to-use platform, letting companies focus on growth and their people. Managing employees becomes effortless. SmartOffice securely stores records, automates payroll and leave processes, and provides real-time attendance and shift tracking, eliminating errors and saving hours of manual work. What makes SmartOffice unique is its people-first approach. By reducing repetitive tasks, it allows HR teams to focus on building an engaged and productive workforce. Scalable for any team size, it delivers clarity, control, and confidence across all HR functions.
    Starting Price: $3/user/month
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    Wenodo

    Wenodo

    Wenodo

    Wenodo is a hospitality management software offering a suite of digital tools for restaurants, bars, hotels, pubs, and cafes to streamline operations. The software provides cloud accounting, automated workflows, payroll, HR management, data analytics, and mobile accessibility. It aims to optimize finance, simplify workforce management, and deliver real-time insights through intuitive dashboards and reporting. Wenodo specializes in the hospitality sector with tailored solutions for businesses of all sizes. Key Features & Benefits: Centralized employee data management Employee self-service portal Digital onboarding and document management Smart staff scheduling (Rota) Time and attendance tracking (QR code, geofencing, mobile app) Leave and absence management Integrated payroll processing Compliance management Advanced data security Mobile accessibility (iOS & Android apps) Pre-built third-party integrations
    Starting Price: Contact for Price
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    WorkSight Scheduler

    WorkSight Scheduler

    Resonance Software

    Powerful employee scheduling, time off planning, time capture and gross pay calculations for your specific ways of working. Regardless if you’re a small, medium or large business. Schedule staff to different shifts and locations without overlap or conflict; quickly notify them of any changes. Manage all stages of the leave management process; application, approval/rejection, leave balances, and analysis. Track the real-time events of your employee's workday. WorkSight Flow's rules and tools ensure accurate compensation. Connect your employees to their schedule, time-off requests, and timecards, promoting self-service and saving everyone time. We know how difficult it can be to find solutions and pricing that fit your organization’s needs. We’ve created a Workforce Management System unlike any other, with features and a pricing model that adapts to your changing needs. Not only that, but we’ve packaged It all in a user-friendly way.
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    TelStrat WFO
    TelStrat WFO provides world-class workforce optimization functionality via an easy-to-use interface. Engaging and managing your teams well is essential to optimizing your biggest investment and exceeding customer expectations. A workforce optimization program – supported by the right software – is the answer. And Serenova offers that solution through on-premises and cloud WFO software. Accurately and easily schedule skilled agents to meet service levels. Predict future requirements and use wizard tools for simple forecasting. Let agents enter schedule preferences and see performance via the My Time web-based agent portal and mobile app. Improve agent motivation and performance using gamification features.
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    InfiniTime 7.0

    InfiniTime 7.0

    Inception Technologies

    InfiniTime helps to manage time off by providing automated accrual calculations, leave request management, and employee self-service. InfiniTime uses biometric timeclocks, mobile app, or web portal for employees to punch. Each has many modern features to provide robust features, high accuracy, and employee self-service. InfiniTime has a mobile app that is compatible with Android™ and iOS™. The mobile app has sophisticated features like geo-fencing, geo-tagging, customization, group punching, and much more. InfiniTime is a robust workforce management system that is integrated with hundreds of payroll systems and accounting packages. It also has robust reporting, messaging, and notification features that allows the system to notify the management team when there are items that need to be addressed with the workforce management information. On average, our customers have a return on investment in a matter of pay periods.
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    Securtime

    Securtime

    Securtime

    Securtime is a cloud-based real-time attendance and workforce management solution. Get the most out of your employees. Designed to curb inefficiencies, SecurTime enables a distributed workforce to login remotely from anywhere in the world. Centralized, transparent data with real-time tracking allows hassle-free workforce management with the spirit of fairness. Time Attendance. User-friendly self-service functions for employees enable real-time reporting, maximizing labor efficiency. The web-based timekeeping system allows managers to control labor costs and make decisions in real time. Workforce Management. On-premise employees can use contactless methods to record attendance with our workforce management systems that have advanced facial recognition capabilities. Securtime is a cloud-based real-time attendance and workforce management solution. Built for the evolving global workforce, Securtime provides a single view on attendance, leaves, overtime policies, and scheduling.
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    Parim

    Parim

    Parim Workforce Software

    Parim is a powerful, easy-to-use workforce management software built for shift-based industries like Security, Events, Healthcare, and Staffing. Designed to streamline scheduling, time tracking, HR, and payroll processes, Parim helps businesses save time, reduce costs, and improve workforce visibility. With real-time communication, mobile apps for staff and managers, and custom workflows, Parim empowers teams to operate efficiently—anytime, anywhere. Its flexible pricing and modular setup make it ideal for growing companies that need a cost-effective, scalable solution. Trusted by hundreds of organisations worldwide.
    Starting Price: $46 per month
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    Yomly

    Yomly

    Yomly

    Yomly is a leading HR and payroll software platform in the UAE, built to meet the regulatory, operational, and workforce needs of modern enterprises. Designed for mid-sized to large organizations, Yomly simplifies complex HR tasks such as payroll processing, employee onboarding, leave and attendance tracking, shift scheduling, performance reviews, and recruitment through a centralized, cloud-based platform. The system is fully compliant with UAE labour laws, including WPS payroll regulations and end-of-service benefits, ensuring accuracy and legal peace of mind. Yomly supports both English and Arabic, offers mobile-first access, and integrates seamlessly with ERP and third-party tools. Its self-service portals empower employees while improving HR transparency and efficiency. Trusted by over 200 enterprise clients and used by 60,000+ professionals daily, Yomly enables organizations to digitize HR workflows, reduce manual errors, and enhance the employee experience.
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    8x8 Contact Center
    A complete cloud contact center solution that makes it easy to connect and collaborate with agents, employees and customers. Boost engagement, collaboration and operational effectiveness for customer success. Design better experiences, activate agent potential and support new ways of working. Explore patterns and trends, extract meaningful insights and act with confidence. Reduce IT dependency and ensure ongoing success with a reliable and secure platform. Stay ahead of changing customer expectations with complete voice and digital channel support, intelligent routing and proactive self-service options. Delivering great customer experiences means empowering agents with a powerful combination of tools built to save time and optimize results. Gain complete visibility, capture insights, and act faster to optimize customer experiences. Customizable reports minimize the effort required to manage and monitor your contact center.
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    Reflexis Workforce Scheduler
    Optimize Labor Budgeting, Forecasting, and Scheduling with AI-Powered Workforce Management. Are your on-site managers losing hours every week to time-consuming workforce scheduling? Your locations understaffed during busy periods? Your associates calling out or quitting over scheduling issues? With AI-powered workforce management and employee self-service, Reflexis Workforce Scheduler eliminates inefficiencies in labor budgeting, forecasting, and scheduling—simplifying your labor operations and unleashing the power of your on-site associates. With AI-powered forecasting, on-site managers can produce the most accurate labor forecasts and schedules in the industry, without relying on guesswork or intuition. Workforce Scheduler uses powerful algorithms to feed a highly intelligent scheduling engine, enabling managers to create one-click schedules. The intuitive mobile-first UI and AI-powered automation save hours of work for managers each week, generating accurate labor forecasts.
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    Workforce.com

    Workforce.com

    Workforce.com

    Great workforce management starts here. #1 WFM platform. Advanced scheduling, time & attendance, employee engagement and automated labor compliance. Do more and labor less with features and functionality built for frontline teams. Create detailed shift schedules based on locations and teams with our simple online employee scheduling tool. Send schedule to your staff via SMS and/or email so everyone can check their schedules anywhere they are. Download the Workforce Time Clock mobile app so your staff can easily clock in/out of their shifts. Photo verified, accurate times, no buddy punches, no paper timesheets, no expensive hardware & GPS enabled. When staff clock in, the time clock records the exact times they worked. Preconfigured for all national, state and county labor laws. Integrate with your existing HCM & Payroll systems for seamless workforce automation
    Starting Price: $27.00/month
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    WHIZTEC HCM
    WHIZTEC Human Capital Management (HCM) offers comprehensive human resource management capabilities, from workforce management to compensation and talent management. Extensive business process automation and rich self-service enables organizations to free up their HR teams to perform value-added services while reducing operational costs. WHIZTEC HCM Streamlines and integrates essential workforce processes such as employee administration, document management, organizational management, time and attendance management, leave and travel management, benefits, payroll, Employee Gratuity Fund (EPF) calculations and legal reporting (WHIZTEC HCM Supports the legal reporting requirements of several countries eg: Wage Protection System (WPS) and Salary Information File (SIF) in the UAE). WHIZTEC HCM enables you to put the right people in the right jobs, develop and reward top performers, retain key talent for the long term, and increase efficiency and operating performance.
    Starting Price: $40.00/month/user
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    Blue Yonder Resourcing & Labor
    Achieve operational excellence, drive greater market share, and enhance profitability while staying competitive in a fast-evolving market. Align your staffing needs with workforce skills and availability. Evaluate and successfully improve quality, safety, and productivity. Elevate performance through employee engagement programs. Blue Yonder's Store Workforce Management solution ensures products are stocked, organized, and available, fulfilling the supply chain promise and enhancing customer satisfaction. Blue Yonder's Labor Management System provides the detailed insights you need to strengthen employee engagement and improve performance. Optimize workforce productivity and reduce costs with closer alignment between labor availability and shopper demand. Leverage mid-week schedule rebalancing and employee self-service for increased adaptability. Cultivate a high-performance culture through standard methodologies and workforce incentives that uncover process improvement opportunities.
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    Kepion

    Kepion

    Kepion

    Plan your way with Kepion's CPM software. We are a cloud planning & analytics software company that caters to businesses of all sizes, including SMBs and large enterprises, and supports custom-built apps, as well as an end-to-end BI platform, web-based access, flexible integration, real-time calculations, and more. We help connect organizations' teams under a single view of their business performance, so they can make intelligent financial and operational decisions. Kepion's global offices and partners deliver rapid solutions for mid-size and enterprise customers. We empower them with real-time analytics, what-if scenario modeling, and the ability to model complex scenarios and forecast continuously with built-in smart intelligence. Check out our website if you are looking for business budgeting software, demand planning software, supply chain planning software, or workforce planning software.
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    RLDatix Workforce
    RLDatix Workforce is a comprehensive solution designed to empower healthcare and care organisations to manage staffing safely, fairly, and efficiently. It helps organisations plan compliant rosters, align skills with demand, and reduce reliance on costly agency staff. The platform improves workforce engagement by giving employees greater control over rosters, leave, and communication through self-service tools. Real-time insights and dashboards turn workforce data into actionable intelligence for better decision-making. RLDatix Workforce supports safer staffing by aligning resources with patient and resident needs. Integrated solutions reduce administrative burden while improving transparency and fairness. Together, these capabilities help organisations enhance care quality while controlling costs and risk.
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    Calabrio Workforce Management
    Revolutionize how you manage and empower your workforce. Calabrio WFM’s dynamic cloud and on-premise solutions enable contact centers to plan and manage operations, engage employees and create stellar customer experiences. Combining optimized staffing with employee engagement possibilities, Calabrio WFM enhances visibility, adaptability and performance. Mobile-ready, agent-friendly, meet a solution that unleashes the potential of your organization and people. Our self-service and dynamic scheduling technology will match the dynamism of your operations, fostering a more flexible, desirable working environment that meets the needs of your employees. Incorporate powerful technology into your WFM processes via self-service Agent tools and automated contact center platform connectors to streamline forecast creation, schedule generation and communication processes. Engage employees with timely feedback and gamification tools to foster growth and development, while providing the flexibility.
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    TCP Humanity

    TCP Humanity

    TCP Software

    Humanity is a feature-rich, online workforce management platform designed to boost business leaders' focus on essential staff administration while gauging the costs of running a business more accurately. Through their step-by-step shift planning tools, Humanity helps to streamline communication with the use of their in-app messaging options and facilitates reporting tasks with exports that are ready to be integrated with any payroll provider of choice. It also helps reduce up to 80% of time traditionally spent on employee scheduling by giving management the ability to eliminate clunky spreadsheets or pen-and-paper documents. In addition, the mobile application which provides staff and managers full suite access eliminates the need for chasing time sheets or comparing schedules with time clocks also empowers employees to clock in and out of shifts with one click action. Humanity (Shiftplanning) is a must-have solution for any size organization that is looking to strengthen their oper
    Starting Price: $2.00/month/user
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    emForce

    emForce

    emSphere Technologies

    emForce, Employee Attendance Management System, is a leading online Workforce Management software from emSphere Technologies for capturing employee data and is being used by Fortune 500 companies who trust the accuracy of the solution. The product is implemented with 500+ companies across 3 Lac+ employees in India & Middle East. Emsphere product enforce helps to manage all aspects of an employee data, right from leave and attendance, rule creation for approval, tracking, and legal compliance. The product is highly customizable to adapt to niche business requirements. Hassle-free shift scheduling & accurate OT calculations. Reduces up to 50% Attendance processing time. Adherence to statutory & legal compliances. Access to all data across locations from a single Centralized application. Ease of access from KIOSK , Web Application and Mobile App. Paperless record keeping & calculations avoiding human error.
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    Infor Workforce Management (WFM)
    Optimize every aspect of labor-management and productivity with Infor® Workforce Management. Strategically enhance workforce planning, execution, and analysis with an engaging, industry-specific, enterprise workforce management software solution built on a proven technology platform that delivers time and attendance, demand-driven scheduling, workforce scheduling, and absence management tools. Support multifaceted integration and data exchanges with Infor WFM’s technology and architecture. Utilize a robust industry-specific scheduling tool to meet today’s complex scheduling needs. Manage and streamline day-to-day scheduling operations with cross-team and staff-floating capabilities. Leverage data-driven, scientifically optimized schedule generation. Empower your people to take ownership of their schedules. Utilize a self-learning algorithm to analyze historical data, previous period actuals, weather, and promotional data.
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    Webex Workforce Optimization
    Cisco Webex Workforce Optimization provides integrated capabilities for team performance management to enhance our Unified Contact Center Express and Webex Contact Center product offerings. To provide efficient, effective, customer-focused service, supervisors must have the data and tools to manage team performance and deliver exceptional customer experiences. Increase first call resolution and team productivity with scalable voice and screen call recording and quality evaluation solutions. Free managers from scheduling headaches so they can focus on strategic improvements and engage with real-time feedback. Gain data-driven insights from speech and desktop action analysis to improve customer experience and drive revenue. Webex Workforce Optimization integrates directly with Cisco Unified Contact Center Express and Webex Contact Center solutions to enhance and transform the supervisor experience and create a contact center of excellence.
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    ARGOS Workforce Management
    Open sourcesoftware is a paradigm that we support with ARGOS Workforce Management (WFM). We want to enable companies to implement their individual WFM requirements better, easier and at drastically reduced costs. The web-based and modular solution optimises the processes around staff scheduling for leading companies with a branch network. Employee information, demand and planning data as well as evaluations are available in real time and thus ensure simple planning and efficient processes. Swapping shifts, checking balances, submitting holidays or viewing personal schedules – ARGOS Mobile enables employees to keep track of all important information quickly and easily. The app facilitates planning, increases productivity and pays special attention to employee centricity.
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    MobiWork

    MobiWork

    MobiWork

    MobiWork® award winning mobile workforce software solutions are a perfect fit for any business with employees and contractors that are working in the field on a regular basis. Each turnkey solution is crafted for a specific industry vertical or use cases, ready for immediate deployment, configurable and available all around the world in multiple languages for a broad range of company size (small, mid-size and large enterprises). Each MobiWork® turnkey software solution is crafted for a specific industry vertical or use cases based on industry best practices, many successful deployments worldwide and the wealth of knowledge we have acquired over the past 10 years helping companies of all sizes worldwide.
    Starting Price: $39/month/user