Alternatives to Netformx SuccessXpert
Compare Netformx SuccessXpert alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Netformx SuccessXpert in 2026. Compare features, ratings, user reviews, pricing, and more from Netformx SuccessXpert competitors and alternatives in order to make an informed decision for your business.
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Level 6
Level 6
Level 6 is North America’s leader in agile, end-to-end solutions for channel sales incentives, employee rewards and customer rebates. We take the best features of a traditional incentive agency, combine those with the enterprise capabilities of high-tech SaaS firms, and include unlimited customization and enhancements to provide a one-stop shop for everything needed to support a world-class sales incentive program for your channel partners. Level 6 has been a leader in fully-managed incentive solutions since 2005. Our team of dedicated professionals focuses solely on developing channel sales incentives, employee rewards, customer rebates, and other incentive initiatives for our valued partners. Don’t compromise with subscription-based SaaS models. Get exactly what your organization needs with our single-tenant, bespoke web applications. These solutions allow for truly unlimited customization. Our 100% Client Satisfaction speaks for itself. -
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Sogolytics
Sogolytics
Sogolytics delivers speed, clarity, and scale through a powerful platform built for enterprise teams managing customer journeys and employee engagement surveys. Sogolytics streamlines the entire feedback cycle, from intelligent survey creation to real-time dashboards and automated text analysis. Whether your team is using the customer experience platform, employee engagement software, or the free survey maker, Sogolytics provides intuitive features, powerful analytics, and unmatched customization. Design sophisticated customer experience management flows in minutes. Automatically adapt questions based on logic and earlier responses. Pre-fill messaging based on user data. Then, visualize the results immediately. With sentiment analysis, turnkey reports, and real-time dashboards, your team can go from data to decisions in record time. Sogolytics’ survey software has a refreshingly human support model, available 24/7 and whenever you need a partner, not just a platform. -
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elevio
elevio
Elevio is a knowledge platform that helps companies capture, deliver, measure and evolve their product knowledge. We help growing teams reduce their support loads and enterprise teams better manage their knowledge requirements. Deliver contextual answers to customers or give your support agents the right info as they need it. Reduce support loads, increase customer success and create custom knowledge experiences for your product. Is your team utilising Knowledge Centred Service (KCS)? With Hub, your whole team can collaborate to make sure your docs are up to date, accurate, and as detailed as they need to be. Based on user feedback and data analysis, it's the backbone of continuous user education.Starting Price: $99.00 -
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Product Fruits
Product Fruits
Product Fruits is a no-code user onboarding platform for web-based apps. It allows you to onboard users and show them how to derive value from your product. Increase adoption, conversion & retention with: Interactive product tours & walkthroughs for guiding users step by step Hints, beacons & tooltips for highlighting new features, delivering tips & providing contextual support Onboarding checklists for showing users progress of their onboarding journey Announcements for publishing important news directly in your application Feedback widget to make it easy for users to report bugs and share ideas Life Ring Button for providing one centralized location for all your onboarding and support documentation as well as any 3rd-party chat widget Knowledge base for allowing users to solve problems without having to contact your support Custom events for triggering flows based on user behavior Segmentation for tailoring experiences to personas Analytics to understand user behaviorStarting Price: $79 per month -
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Userback
Userback
Userback is the leading user feedback and bug tracking solution for software teams looking to understand users and build better products. With Userback, you can collect metadata-enriched visual feedback and gain deep insights into your user's sentiment and behavior with in-app surveys like NPS, CES, and CSAT metrics. Add deep context to any piece of feedback via full session replay features. Create user segments and track every user from the moment they log in. Survey only the cohorts that are important to you and understand your user experiences throughout the entire lifecycle from trial to churn. Wrap it all up with branded feature portals, and public roadmaps, and a centralized location for all your feedback to reduce feedback overhead by 70% and increase feedback closure times by 10X. No code? No problem. Start instantly with a code-free browser extension, perfect for internal QA and bug tracking.Starting Price: $29 per month -
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ReviewInc
ReviewInc
ReviewInc provides Online Reputation Management and Customer Experience Software. ReviewInc's Reputation Management Software helps your business get more reviews, manage your existing ones, and automate review campaigns. Our customer experience tools are a flexible and automated communication system that tracks every step in the customer-facing processes. With a few easy steps, businesses can create a flexible customer experience to make their business shine.Starting Price: 39 -
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Usersnap
Usersnap
Usersnap is a user feedback platform designed for product teams to gather product-specific insights, accelerate user testing, and improve stakeholder feedback loops. Companies such as Red Hat, Erste Bank, Lego, and Harvard University excel in their enterprise growth and operations with Usersnap. Product teams strive for user-centric processes and rely on Usersnap to gain clarity for product decisions. Grow in confidence with a scalable user feedback software as your partner. Usersnap is right for you if want to: ✔️ Create a user-centered and welcoming feedback culture ✔️ Streamline all product feedback to identify top roadmap contenders ✔️ Save time on communicating technical and design improvements ✔️ Conduct more in-product user research and unleash UX insights ✔️ Have a constant stream of new user feedback to stay on top of the voice of customers.Starting Price: $69.00/month -
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Cisco CX Cloud
Cisco
Cisco CX Cloud is a one-stop destination where you can access Cisco and our partners' expertise, best practices, and insights. It is a simple, unified digital experience that can help you scale at the pace you need with a guided path to success. Lifecycle journey is guided by use cases, with a checklist and simple steps to speed your path to business value. Contextual learning to gain more knowledge and empower your workforce. Actionable telemetry to connect customers, partners, and Cisco with AI and ML to unlock unique insights. CX Cloud is the digital platform for Success Tracks. Its use case driven guidance can help you achieve your business outcomes with speed and scale. Gaining new visibility into vast network infrastructure to boost security and performance. Transforming an enterprise network to enable global gummi bear innovation and growth. Helping a partner lead the way to deliver transformation client outcomes. -
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Cisco UCS Manager
Cisco
Streamline daily operations and simplify the management of Cisco UCS infrastructure. Automate routine tasks and reduce operational expenses. More than 50,000 customers worldwide have realized significant benefits. Cisco UCS Manager works seamlessly with Cisco Intersight, a SaaS systems management platform. It helps you achieve even greater efficiencies. Cisco UCS Manager supports the entire Cisco UCS server. It enables server, fabric, and storage provisioning as well as, device discovery, inventory, configuration, diagnostics, monitoring, fault detection, auditing, and statistics collection. You can extend the benefits of Cisco UCS Manager globally across an enterprise to thousands of servers in multiple domains with Cisco Intersight Infrastructure Service. Our open platform treats infrastructure as code. It extends the functionality of existing management tools through a broad, mature partner ecosystem. -
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Cisco Plus
Cisco
It's all the benefits of Cisco, now as-a-service. Boost speed, agility, and scale with on-demand solutions that intelligently adapt to your business needs. Cisco Plus solutions deliver cross-portfolio technologies to help solve your biggest problems and provide faster time to value. The initial offerings deliver hybrid cloud technologies and will later expand to a broader catalog of services built and delivered with our partner ecosystem. As-a-service models accelerate the shift from infrastructure management to business outcomes. Cisco Plus makes it simpler for customers to acquire and manage Cisco solutions. Cisco Plus offers data center networking, bare metal computing, Edge computing, virtualization services, and VDI. -
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Emojot
Emojot
Your All-in-One Platform for Customer-Centric Digital Transformation. Unleash the full potential of customer-centric strategies with Emojot's all-in-one platform by streamlining your processes, saving costs, and enhancing the customer experience from start to finish. Emojot's tailored solutions support the entire customer lifecycle, from attracting prospects to nurturing loyalty, enabling unparalleled success in the customer-driven world. - Improve Customer Experience: Collect real-time feedback, enabling corrective actions for improved satisfaction and loyalty - Enhance Online Reputation: Manage online reputation with insights on customer feedback from various review platforms - Maximize Revenue: Boost revenue by improving retention, upsell identification, and advocacy. - Streamline Operations: Streamline business processes, reduces errors, and boosts efficiency, productivity, and profitability. -
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Smiddle
Smiddle
Smiddle is a software company specializing in cybersecurity, contact center, and telephony software solutions for Cisco. We are constantly working to create products that will help businesses achieve their goals, developing software to optimize and improve the efficiency of contact centers. We help our clients to improve the level of customer service and the efficiency of their contact centers. Smiddle actively collaborates with Cisco in the field of development, is a member of the Cisco DevNet program as a Solution Partner. Cybersecurity solutions help take your protection to the next level. Our contact center software solutions solve such problems as recording and storing conversations with clients; service quality control; processing messages from clients from popular messengers; organization of large outbound campaigns; creation of client scenarios for interaction with agents; Integration of CRM-system with Cisco Finesse; and many others. -
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Upzelo
Upzelo
Upzelo's customer loyalty and reward programs are crafted to boost your business's growth. Make each purchase a celebration with a bespoke program that's easy to set up and launch in minutes, all without needing any coding skills! Should you require assistance, our support and migration teams will guide you at every step. It's the only loyalty app you need. Points programs, VIP levels, and referral incentives foster trust and reward your customers for their engagement. Upzelo is an all-in-one customer loyalty and rewards platform. Transform one-time buyers into lifelong customers.Starting Price: $47 per month -
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Cisco Edge Intelligence
Cisco
Your data should drive your business to new levels. Cisco Edge Intelligence orchestration software simplifies getting your data to the right applications at the right time. Understand and control who has access to your data and where it goes. Get intelligent insights from connected assets to improve the competitiveness of your organization. Experience a network-integrated approach with centralized management across the network, applications, and data. Experience seamless integration with multiple cloud partners. Direct data to local or multi-cloud environments or both. Built on Cisco’s industry-leading multi-layered security. Create, test, and deploy code using popular developer-friendly tools. Automatically ingest data from any edge sensor using built-in industry-standard connectors residing on Cisco Network equipment. -
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peachcomm VoIP
Peachcomm
With PeachComm, your business can choose the industry-leading Cisco Webex platform that is leading digital transformation and communication innovation. We’ve been a proud, certified partner since 2001. Dedicated communications specialists start with your business in mind to create a customized phone system that works with your unique needs. From desktop phones to receptionist consoles to call center phones, we have a model that meets your business needs. PeachComm has proudly been a Cisco partner (formerly BroadSoft) since 2001. Cisco takes customer security very seriously investing in technology and creating innovative solutions to ensure your business is protected. No counting minutes with our unlimited calling for all of users. Connect with business applications and other cloud services. Desktop, Tablet and Smartphone applications for PC and Mac. Answer calls 24/7. Provide personalized messages & route calls.Starting Price: $19.95 per month -
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Cisco BroadCloud
Cisco
BroadCloud is a global platform hosted by Cisco that lets service providers deploy a full suite of calling and collaboration applications. Applications can be scaled to meet the needs of enterprises, no matter what size or industry. BroadCloud's pay-as-you-go model helps Cisco partners penetrate the rapidly growing cloud-calling market with minimal up-front investment and risk. BroadCloud offers flexible cloud-calling solution deployments that scale to meet the needs of enterprises across all markets. BroadCloud accelerates time to market. Cisco partners may start capitalizing on new revenue sources in less than 90 days. The BroadCloud OpEx-focused cost model helps minimize capital expenditures. Remove enterprise adoption barriers to deploying unified communications and collaboration solutions. This robust infrastructure is fully managed and hosted by Cisco, delivering highly reliable, secure, and comprehensive cloud-calling capabilities. -
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Kapture CX
Kapture CX
Kapture is an enterprise-grade AI powered omnichannel Customer Experience management platform with a deep focus on customer support. Kapture adapts to evolving customer expectations and transforms good customer experiences to great ones. Kapture’s teams and technology are built ground up with a core focus on “the customer”. Built around hyper-personalization, Kapture brings context and intelligence to every resolution while keeping it extremely personalized making every customer feel valued and every resolution unique. With expertise in four key industry verticals: Retail (offline + ecommerce), BFSI, Travel, and Consumer durables (consumer goods and appliances), Kapture today is helping 1000+ businesses in 16 countries create wonderful customer experiences.Starting Price: $39/month/user -
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Gemseek
Gemseek
Deliver outstanding customer experience where it matters аnd grow your business. The GemSeek CX platform empowers companies to woo and grow customers worth millions of dollars. Measure how well you keep your promises at every touchpoint and get crystal clarity how to transform your business to indulge customers beyond satisfaction. A scalable solution to give you clarity and guide your everyday decisions. In the first 3 years after implemention it can help you increase customer satisfaction YOY by at least 15pp, retain 40% more customers, get 10% more revenue from closed-loop customer feedback initiatives, and spend 30% less on customer support. GemSeek customer experience platform enables multi-country programs where you understand what impacts customer satisfaction. Measure experience in real time across all channels and identify key satisfaction drivers. Provide AI-driven recommendations for retaining and growing customers. -
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Extu
Extu
Extu’s Partner Experience Platform (PexP) is the only all‑in‑one channel marketing and incentive solution offering 1st, 2nd, and 3rd‑party attribution, through‑channel marketing, performance‑based incentives, predictive analytics, and even group travel rewards, all fully integrated, compliant, and built in‑house. Campaign and lead activity flow through an insights hub that provides real‑time lead alerts, account profiling, intent scoring, performance dashboards, and closed‑loop ROI tracking, from first click to sale. Extu’s incentive engine supports SPIFFs, rebates, debit cards, merchandise rewards, training rewards, and luxury travel experiences via automated catalogs, leaderboards, quizzes, and reward portals. It is backed by embedded services, expert-led campaign creation, onboarding, data auditing, strategic consulting, and full logistics for incentive travel, ensuring fast deployment with results like 90 % partner engagement, 20∶1 average ROI, and measurable pipeline growth. -
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Cisco Finesse
Cisco
Improve your customer experience with Cisco Finesse. This next-generation agent and supervisor desktop provides a collaborative experience for the communities that interact with your customer service organization. Finesse's user-centric design also enhances satisfaction for your customer-care representatives. Finesse offers transparent integration with the Cisco Collaboration portfolio and is standards-compliant. It provides low-cost customization of the agent and supervisor desktops through open web 2.0 APIs and facilitates integration of value-added applications. Cisco Finesse integrates traditional contact center functions into a thin-client desktop. It implements a browser-based desktop through a web 2.0 interface, no client-side installations required. A single, customizable interface or cockpit that offers customer care providers quick and easy access to multiple assets and information sources. This helps ensure faster, more accurate service. -
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Cisco Hyperlocation
Cisco
Cisco Hyperlocation delivers exceptional indoor location accuracy using your Cisco indoor Wi-Fi. Three Cisco technologies-the next-generation Hyperlocation Aironet 4800 access point, Connected Mobile Experiences (CMX) location engine, and CMX Location SDK-work together to enhance both accuracy and refresh rate for precision navigation, engagement, analytics and other location services. Provides location accuracy to within 1 to 3 meters, on average, with associated Wi-Fi clients. Delivers extremely fast refresh rate when the Cisco CMX SDK is embedded in your mobile application. Supports FastLocate technology to generate frequent location updates for connected Wi-Fi clients. With a simple click and drag of your mouse, get the full effect of Cisco's Enterprise Networking panoramic 360°experience. See what's happening behind the scenes of an office throughout a normal work day. Give your customers product details and specials based on their location. -
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Cisco BroadWorks
Cisco
Cisco BroadWorks is an enterprise-grade calling and collaboration platform delivering unmatched performance, security and scale. Hosted by Cisco service provider partners, it integrates with Cisco Webex to meet the full range of enterprise communications and collaboration needs. Cisco BroadWorks is the world’s leading cloud business communication platform. It supports over 26 million business users worldwide, in enterprises ranging in size from micro business to multinational corporations. Cisco BroadWorks offers mission-critical security, quality and reliability, providing up to 99.999% availability with full redundancy. It supports all region/country regulation for security, data privacy and law enforcement. Cisco BroadWorks provides the full complement of PBX features at the user, group, site and enterprise-wide levels. For example it supports hunt-groups, auto-attendant, unified messaging and contact center functions. -
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VirtlX
VirtlX
VirtlX is an AI-enabled B2B, SaaS platform that spots hidden profit leaks before they hit your bottom line. Stop Leaking Profit Through People and Process Gaps AI-driven cycle analyses multiple data sources & identifies issues Perceive customer signals → Reflect on employee feedback → Enrich with instant training - No L&D Team Required! All in one platform VirtlX is a fully customizable solution for multi-industry business performance, designed to assist businesses of all sizes. VirtlX delivers a strong ROI with quantifiable deliverables & insights to assist in decision-making towards a people-centric, successful business. Simple approach to customer and employee sentiment as well as in-house training. Cost-effective, scalable subscription model with flexible commitment terms. Understanding customer engagement, feedback, experience and loyalty patterns are key fundamentals necessary for a company’s marketing efforts to be successful.Starting Price: $9.00 per month -
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CustomerGauge
CustomerGauge
CustomerGauge helps B2B companies leverage customer feedback & behaviors to align business initiatives, improve account retention, and increase revenue growth through up-sells, cross-sells, and referrals. The CustomerGauge Account Experience™️ platform enables B2B companies to monitor account engagement, collect feedback from key stakeholders, segment real-time results into custom dashboards, and map feedback to changes in NPS score & revenue. Through custom and native integrations, users can monitor engagement across a variety of activities including how often key stakeholders answer customer surveys, submit support tickets, open marketing emails, attend business reviews, and so much more. Other capabilities of the CustomerGauge Account Experience™️ platform include the ability to set KPI targets for closing the loop on feedback, identify accounts at risk of churning, and forecast the revenue impact of changes in NPS score. Get a demo today. -
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3CLogic
3CLogic
3CLogic transforms customer and employee experiences with its patented and award-winning AI-powered cloud contact center solutions purpose-built to enhance today's leading CRM and Customer Service Management platforms. Globally available and leveraged by the world's leading brands, its offerings empower enterprise organizations with innovative capabilities, such as intelligent self-service, Generative AI, Voice AI, agent automation & coaching, and AI-powered sentiment analytics — all designed to lower operational costs, maximize ROI, and deliver better, faster, and more personalized interactions for IT, employee, and customer service.Starting Price: Contact for a quote -
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CFN Insight
Clarivate
Clarivate Customer Experience (CX) Services, formerly CustomersFirst Now, is created on the principle that all companies must place customers at the center of their business in order to be successful both operationally and financially. We help companies place customers first – and do so with a sense of urgency. Every customer touchpoint is an opportunity to delight or disappoint a customer, so knowing what is working and not working for your customers is key to your success. Both B2B and B2C organizations who adopt our program see higher revenue, better retention rates and improved margins. Using our proven data-driven approach, we’ll help you identify the biggest drivers of churn and customer pain points to then develop actionable opportunities that drive financial and CX results. CFN Insight is the leader in customer journey mapping software with the most advanced visualizations, reporting, action scorecards, dashboards, and insights available. -
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MyPointRewards
MyPointRewards
MyPointRewards allows you to encourage positive behaviors by awarding your population with points that can be accumulated and spent in an online catalog. MyPointRewards is an online software platform designed for you to use rewards as incentives for employees, channel partners, or sales reps. With MyPointRewards, you gain access to one of the world's largest reward catalogs, a dynamic interface with content editing tools, simple to use admin tools, comprehensive reporting dashboards, customizable emails, and best-of-all, an inexpensive pricing model that will help you achieve your business objectives. MyPointRewards is a simple and engaging solution for managing: Employee Recognition, Sales Incentives, B2B/Channel Incentives, Health and Wellness Programs, Customer Loyalty, Safety Incentives, and more! -
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ReFrame Engage
WSD Digital
Advanced conversational intelligence for unparalleled customer experience. Context-aware solutions to provide the best customer experience within a single powerful platform. Services are enabled by seamless, and hassle-free multi-channel interactions with your customers. Empowered, context-aware interactions to build relationships with your customers. Engage is a platform that enables one-stop context-aware communication and collaboration for any industry looking to improve and streamline their customer interactions for any business services while driving great customer experiences. The solution empowers employees to deliver effectively from anywhere, anytime using any mobile device. A requirement assessment questionnaire that identifies your unique needs. Configure staff, departments, divisions, and locations, and appointment time-slot creation. Create service time-slots at the level of any entity (staff/dept/location) with intervals suited for your business or service. -
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Klarion AI
Klarion AI
Klarion is an AI-powered customer feedback intelligence platform that transforms raw feedback from sources like support tickets, surveys, and reviews into prioritized, actionable insights. It doesn’t just surface keywords or topics; it uncovers the underlying pain points and shows their impact across customer retention, reputation, and revenue. Klarion then helps teams assign resolution tasks to the appropriate stakeholders, track progress, and close the loop so problems don’t recur. The system enables companies to detect recurring issues across all stages of the customer journey (from sales to support), align cross-functional teams around what matters most, and make data-driven decisions to improve experiences. By shifting feedback analysis from manual sifting to automated insight, Klarion empowers organizations to fix root causes faster, boost customer loyalty, and reduce churn. -
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SkillCertPro
SkillCertPro
We offer world-class training and practice tests, everything you need to prepare and quickly pass the tough certification exams in the first attempt! We have helped thousands of working professionals to achieve their certification goals with our practice tests. We are specialized in AWS, Azure, Google Cloud, Cisco CCENT, CCNA, CCDA, CCNP, CCIE, VMware, CompTIA certification practice exams. We have a passion for certification. Helping people pass their exams and to attain certifications is what we live for. It is the reason our professional online trainers write award-winning content, and it is why thousands of certification seekers, just like you, have successfully passed their tests on their first try. A group of experienced experts are here at SkillCertPro to bring you hopes in passing those exams, and also we believe after the thorough preparation with our study materials, you will get a profound understanding of corresponding knowledge points. -
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Flexibly connect to the SD-WAN fabric, allowing for simple, plug-and-play deployments. Transform your lean branch with the power of customized, hardware-enabled services. Centrally manage your environment with Cisco vManage. Get actionable insights across the internet, cloud, and applications with built-in Cisco vAnalytics and Cisco ThousandEyes solutions. Cisco SD-WAN modular router for small and midsize branches that need higher throughput. Cisco SD-WAN modular router for small branches with SASE-compliant, cloud-based security requirements.
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Cisco Prime Infrastructure simplifies the management of wireless and wired networks. It offers Day 0 and 1 provisioning, as well as Day N assurance from the branch to the data center. We call it One Management. With this single view and point of control, you can reap the benefits of One Management across both network and compute. Cisco Prime Infrastructure has what you need to simplify and automate management tasks while taking advantage of the intelligence of your Cisco networks. This single, unified solution provides wired and wireless lifecycle management, and application visibility and control. It also offers policy monitoring and troubleshooting with the Cisco Identity Services Engine (ISE) and location-based tracking of mobility devices with the Cisco Mobility Services Engine (MSE). You can manage the network, devices, applications, and users – all from one place.
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Klaus
Klaus
High-growth companies use Klaus to improve their customer support quality. - Improved CSAT & efficiency metrics after the first month of usage. - Impactful coaching sessions and 1-1s based on performance metrics and conversation examples. - Actionable metrics to track quality and identify issues as they arise. - 90% time saved compared to doing reviews manually using spreadsheets. Zoom in on details with data insights and zoom out for perspective with data visuals. A quality all-in-one, Klaus is your single source of information for training & improving. -
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Gleantap
Gleantap
Engage customers and boost loyalty with Gleantap, a powerful multi-channel customer engagement platform. With Gleantap, businesses can harness the power of SMS marketing and mobile push notifications to retain customers, automate marketing, and increase revenue, referrals, and reviews. It features mobile push notifications, text messaging marketing, smart analytics, and segmentation tools. -
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Tackle the challenge of managing IoT field area networks for thousands or millions of connected devices. Cisco IoT Field Network Director (FND) is the network management system for FAN deployment at scale. Network connectivity and bandwidth availability for IoT gateways and devices are often influenced by environmental changes and cellular network coverage. Cisco FND is designed to help operations teams manage large-scale FAN lifecycles across changing conditions and network constraints to stay up and running. Zero-touch deployment and secure enrollment for tens of thousands of IoT gateways and millions of endpoints. Role-based access and user audit trail, and secure communications for IoT data transport across networks and VPN tunnels. Reliable communications over cellular and low-power networks for lifecycle management; 24/7 real-time monitoring and alerts. Automated enrollment and provisioning of gateways and endpoints.
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Wizaplace
Wizaplace
Wizaplace : the all-in-one marketplace creation plateform Wizaplace supplies an all-in-one platform for creating marketplaces. The Saas solution integrates in a single environment all the required functions to build and manage a marketplace. The plateform is based on a completed functional core with back office for administrator and sellers, and front office for clients. Wizaplace offers an easy-to-use, complete and strong solution for any type of marketplace : BtoC, BtoB, CtoC, products or services. Strengths of Wizaplace solution - Intuitive all-in-one solution - Quick implementation of marketplace - No commission on Wizaplace's customers' sales - A robust Saas technology Companies from all sectors and sizes have chosen Wizaplace to launch a marketplace : startups wanting to quickly validate their business model as large groups looking for growth levers. -
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Heyday AI
Hootsuite
Heyday’s Conversational AI platform for retailers combines the power of AI with the human touch of your team to deliver 5-star customer experiences. Capture, engage, and convert leads 24-7 with an online sales assistant that never sleeps. Heyday personalizes your website’s customer experience by connecting to your product catalog to deliver tailored search results and recommendations, and looping in your associates only when customers are ready to buy. Heyday creates the ultimate personal shopper experience, powered by AI. Flooded with repetitive customer service requests? Heyday’s powerful Conversational AI technology provides an instant and always-on first line of support that removes time-consuming, recurring FAQs and order tracking questions from your team’s plate. That means, they can now focus their efforts on higher-value customer conversations while our chatbot takes care of the rest. -
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Intouch Insight
Intouch Insight
Intouch Insight's powerful customer experience management (CEM) software helps brands drive business improvements through better experiences. Intouch makes it easy to collect, analyze, and action customer feedback from any source, including surveys, email, SMS, social media, online reviews, call center and more. 100s of integrations seamlessly combine feedback with data from any source, like CRM, POS, IoT sensors, mystery shopping, and more to provide a complete view of customer experience and business performance. The platform features unlimited role-based dashboards and a robust, AI-powered reporting engine with predictive analytics. The platform includes automated case management tools for responding to feedback and closing the loop with customers. Leveraging the platform's patent-pending technology, businesses can create an Action Campaign™ to drive action in the frontlines, make proactive improvements to CX, and measure the impact actions have on business metrics. -
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Experience effective firewall management made simple. Cisco Defense Orchestrator helps you consistently manage policies across Cisco firewalls and public cloud infrastructure. It is a cloud-based application that cuts through complexity to save you time and keep your organization protected against the latest threats. Centralize network security policy and device management. Reduce time spent on repetitive security management tasks by up to 90 percent. Clean up policies to close security gaps and achieve better, more consistent security. Manage security policy consistently across Cisco Adaptive Security Appliance (ASA), Cisco Firepower, Meraki MX, and Amazon Web Services (AWS) from a centralized console. Analyze policies and objects across security devices to identify errors and inconsistencies. Correct them in seconds to improve your security posture and device performance.
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Salesforce Rebate Management
Salesforce
With Rebate Management, your business can efficiently build and scale incentive programs, while also nurturing trusted channel partner relationships. Gain the competitive edge you need by driving incentive program visibility across your ecosystem. Offer your sales teams a unique edge. You’ll be able to empower your teams to see their accounts’ incentive attainment, as well as quickly identify cross-sell opportunities. With a holistic view of attainment progress, historical payouts, and account activity all within the CRM, your sales teams will be better equipped than ever before. Keep your channel partners engaged, too. With full visibility into incentive programs, they can view threshold attainment and see program performance, all while collaborating with your team from anywhere. You’ll have full control over program setup and visibility to ensure you’re driving the best behaviors possible without compromising on data security. -
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ChurnZero
ChurnZero
ChurnZero is a real-time Customer Success Platform that helps subscription businesses fight customer churn. Its software solutions allow businesses to understand how their customers use their product to increase product adoption, assess their health and their likelihood to renew, and give businesses the means to personalize the customer experience through timely and relevant touchpoints. -
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Intride Loyalty
Intride Loyalty
Intride is the industry’s leading dual currency loyalty partner, providing a streamlined and multi-faceted, comprehensive solution targeted to your individual business goals. Our patented, dual currency model, offers an innovative loyalty approach without your traditional liability, while still creating a compelling user experience. Customers experience a personalized approach with relevant and meaningful rewards. Our loyalty and incentive programs are designed to be customized, creating a program that reflects your customer base and your business goals and budget. Leveraging years of loyalty and engagement expertise, our teams create an effective and seamless implementation plan and marketing strategy to communicate your program effectively, synthesizing program data to develop meaningful insights. -
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Xoxoday
Xoxoday
Xoxoday powers rewards, incentives, and loyalty programs for 5,000+ companies worldwide, including Freshworks, Infosys, Capgemini, AT&T, H&M, and more, that help them engage and retain their employees, customers, and partners. With $1B+ annual GMV and 250+ integrations (MS Teams, Slack, Salesforce, HubSpot, SAP, and more), we make it simple for teams across HR, sales, marketing, and CX to drive measurable impact - boosting engagement, conversion, and retention. Headquartered across 12 global offices, including the US, Xoxoday delivers secure, scalable, global and flexible solutions. Our product suite: 1. Empuls - An all-in-one employee engagement tool with recognition, rewards, surveys & incentives 2. Plum - A global rewards marketplace including gift cards experiences, travel, merchandise, digital subscriptions, wellness, and charity donations 3. Loyalife - An enterprise-grade loyalty solution for customers, channel partners, banks, payment providers and reward platform. -
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involve.ai
involve.ai
involve.ai is a no-code platform to unify all your fragmented customer data in an early warning dashboard. Scale efficiently without adding dozens of new CSMs or data analysts. Get complete visibility of your customers by unifying all your fragmented data so you can scale your customer experience. Personalized recommendations for action across the entire customer journey to know exactly which customers to prioritize every day and become proactive. Sentiment analyses deliver accurate customer health, helping you identify churn risk and upsell/ cross-sell opportunities way before they happen. Historical data analysis creates recommended Segmentation and Benchmarking to identify leading indicators. -
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Aklamio
Aklamio
We’ve built a Customer Incentives Platform that enables you to incentivize new and existing customers by enriching their customer journey. We’ve had ten years to perfect our Customer Incentives Platform and turn it into a powerful tool for growth. Enterprises saw a noticeable increase in sales when offering incentives like cashback to their customers. Customer referrals, even when incentivized, will be among a brand’s cheapest acquisition channels. Referrals build trust, brand loyalty, and advocacy. Referred customers spend more with the brand and stay longer. Our platform turns ordinary customer experiences into rewarding ones. We enable brands to offer different types of incentives for any moment within the customer lifecycle. When it comes to flexibility, the platform provides all the features to implement online and offline incentive programs that encourage customers to take a specific action, like signing up for a contract or referring a friend. -
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LoyaltyZen
LoyaltyZen
White-label loyalty program and incentive software for agents and resellers. Motivate and engage your salespeople, distributors, and your resellers with an incentive program chosen for your business model. Create a B2B channel loyalty program on the LoyaltyZen platform. LoyaltyZen will help you maximize the ROI on your loyalty marketing investment. Use e-mail, SMS and automation to increase participants' engagement. Our customer engagement portal is fully responsive tailored for mobile devices. LoyaltyZen’s partner program is for marketing agencies and software companies. If your company wants to implement exceptional loyalty programs, then we can be a perfect match! Contact us to become a partner. Our customer engagement portal is fully responsive tailored for mobile devices. Use e-mail, SMS and automation to increase participants' engagement. -
47
Textedly
Textedly
SMS Marketing Services made easy. Instantly send 10 or 100,000 SMS or MMS picture text messages to any mobile phone number. Easily build an opt-in subscriber list. Schedule text messages to go out any time you want. Track text message delivery. Our plans start at only $24 per month. Or try our Annual Plans and pay up-front for one year, and get 20% more messages instantly. Plus FREE bonus messages on the Annual Plan.Starting Price: $24.00/month -
48
UXPressia
UXPressia
UXPressia is a collaborative customer experience platform that allows you to create, export, and share customer journey maps, personas, and impact maps online. Some of the platform’s features include maps and personas with a predefined, easy-to-customize structure (drag and drop sections, such as text, video, embed code, touchpoints, etc.). Multiple-persona journey maps. Design View (journey atlas) to specify relations between mapping initiatives. 120+ free templates for 10+ industries to use as a starting point. Text and audio comments, dot votes, and reactions. Storyboard library and image formatting. Default and custom tooltips. Color themes for journey maps. Team library for touchpoints, images, channels, etc. Link and email sharing. Presentation mode. Branding and high-quality exports (PNG, PDF, CSV, and PPTX). Teams will especially enjoy collaborative options and the possibility to standardize and scale their projects.Starting Price: $13.30 per month -
49
Cisco Intersight
Cisco
Cisco Intersight is Cisco’s systems management platform that delivers intuitive computing through cloud-powered intelligence. This platform offers a more intelligent level of management that enables IT organizations to analyze, simplify, and automate their environments in ways that were not possible with prior generations of tools. This capability empowers organizations to achieve significant savings in Total Cost of Ownership (TCO) and to deliver applications faster in support of new business initiatives. Experience a customized one-on-one demo and see what simple, automated management can do. Simplify management with automated issue detection and support for analyzing and resolving issues. -
50
Cisco Secure Firewall
Cisco
Intelligent control points everywhere, with unified policy and threat visibility. Today's dynamic applications run everywhere. To help you keep pace, Cisco's NetWORK security vision includes solutions integration. Dynamic policies work for you, coordinating protection at the network firewall and workload levels. Defending networks against increasingly sophisticated threats requires industry-leading intelligence and consistent protections everywhere. Improve your security posture today with Cisco Secure Firewall. As networks become more interconnected, achieving comprehensive threat visibility and consistent policy management is difficult. Simplify security management and gain visibility across distributed and hybrid networks. Cisco Secure Firewall sets the foundation for integrating powerful threat prevention capabilities into your existing network infrastructure, making the network a logical extension of your firewall solution.
