Alternatives to INSTANT Insight
Compare INSTANT Insight alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to INSTANT Insight in 2026. Compare features, ratings, user reviews, pricing, and more from INSTANT Insight competitors and alternatives in order to make an informed decision for your business.
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1
Jotform
Jotform
Trusted by over 25 million users, Jotform is an all-in-one, no-code platform that simplifies data collection, automation, and online sales. Using its drag-and-drop Form Builder, businesses can create customized forms and surveys to collect leads, payments, and e-signatures. With 10,000+ templates and advanced features like conditional logic and 200+ integrations, Jotform streamlines workflows. Jotform's AI-powered Agents provide real-time customer support, guiding users through form submissions, answering questions, and ensuring a smooth experience while reducing manual intervention. These AI agents learn from interactions to improve responses, enhancing efficiency and customer satisfaction. The platform also includes a Store Builder to sell products and services, accept payments through 30+ gateways, and tools like Approvals and Report Builder to automate workflows and generate actionable insights. -
2
Sogolytics
Sogolytics
Sogolytics delivers speed, clarity, and scale through a powerful platform built for enterprise teams managing customer journeys and employee engagement surveys. Sogolytics streamlines the entire feedback cycle, from intelligent survey creation to real-time dashboards and automated text analysis. Whether your team is using the customer experience platform, employee engagement software, or the free survey maker, Sogolytics provides intuitive features, powerful analytics, and unmatched customization. Design sophisticated customer experience management flows in minutes. Automatically adapt questions based on logic and earlier responses. Pre-fill messaging based on user data. Then, visualize the results immediately. With sentiment analysis, turnkey reports, and real-time dashboards, your team can go from data to decisions in record time. Sogolytics’ survey software has a refreshingly human support model, available 24/7 and whenever you need a partner, not just a platform. -
3
SurveyLegend
SurveyLegend
SurveyLegend is the next generation of online surveys — engaging, platform-independent, & beautiful. We empower companies - large & small - & individuals, to create mobile-friendly, gorgeous surveys. Create great-looking surveys, forms, polls, voting, questionnaires, NPS, customer satisfaction, customer experience, employee satisfaction surveys... on your computer or tablet, customize the look of your survey however you like, & display collected data with eye-catching and insightful graphics. Creating questionnaires is done simply by drag & drop, & you don't need to be a market research expert to use our tool. It has never been this easy to listen to customer demand, measure customer or employee satisfaction, manage client experience, or maintaining student & employee engagement. SurveyLegend has users all over the world, from amazing companies like L'Oréal, Universal, Harvard, Greenpeace, Airbnb, Sony, CocaCola, Roche, to awesome start-up companies and individuals. -
4
QuestionPro
QuestionPro
QuestionPro is a powerful survey and research platform that helps individuals, startups, non-profits, small and medium businesses, and enterprises gather actionable insights. The platform supports over 40 question types, advanced survey logic, and fully customizable surveys for any audience. AI-powered survey creation speeds up survey design, while QuestionPro BI and PathosAI provide deep analytics and sentiment analysis for data-driven decisions. Surveys can be deployed via email, social media, website pop-ups, or offline, making it easy to reach respondents anywhere. Integrations with tools like Tableau and Zapier allow seamless data management and reporting. QuestionPro transforms raw data into meaningful insights, enabling organizations to improve products, research markets, and make confident business decisions.Starting Price: $99/month for 1 year -
5
SurveyOL
SurveyOL.com
SurveyOL is professional, effective, and easy. It offers cutting-edge communication and feedback technology, once accessible only for "big" companies, now for small businesses as well. Select from a wide collection of question types including Multiple Choice, Image Choice, Dropdown, Textbox, Comment Box, NPS, Star Rating, Slider, Date/Time, Grid, Rankings, Uploads, and much more. More than 100 free survey templates are available to serve as the foundation for your custom surveys. SurveyOL provides flexible color themes and easy customization of color styles and fonts. You can increase your response rate by sharing your surveys via web, QR code, social media, SMS text messages, email invitations, and website embedding. Its real-time responses and robust analytical tools will help you meet your timeline and budget expectations. You can easily export survey results to Excel, Word, PPT or PDF. With SurveyOL, you can make better decisions.Starting Price: $19 per month -
6
Orbitrics
Zivot Labs Inc
Refine your customer and employee experience with real-time data driven decisions. Made for businesses of all sizes. Create simple and efficient surveys using our advanced web platform. Collect customer feedback through web, tablet or phone using our Android/iOS Apps. View detailed analytics on customer feedback and experience through our web dashboard. Take affirmative action based on our analytics to improve overall customer satisfaction. Online surveys work offline too. Data is stored on mobile devices until network is available. View deep analytics and insights based on the data entered by your survey takers. Optional feature to display your organization's offers and promotions during surveys. Choose from different question types like radio, checkbox, star rating, number rating, NPS etc. Support for taking surveys in multiple international languages. Support for various media types like images, videos etc during the survey.Starting Price: $150 per year -
7
icibot
icibot
ICIboT is a standalone product for end-to-end guest engagement. You can take new orders and manage guest requests through the guest service online portals. By real-time, multi-language, and multi-platform, you can serve your guests in all areas such as kiosks and lobby. Satisfy your customers, increase customer loyalty as well as your revenues with a single product. ICIboT raises hotel revenue while providing guest satisfaction. During the pre-stay, stay, post-stay periods, ICI promotes your hotel directly on the phones of the guests, conducts the selling of your services and serves you as a new sales platform for guests to select your hotel. With the multi-platform support offered by ICI, you increase both your repeat guest numbers and your revenues. By integrating with your PMS, CRM , ERP and Analytics systems, we deliver complete guest satisfaction. In order to fulfill our new generation guest expertise scheme, please contact us.Starting Price: 5usd/per room/month -
8
FellaFeeds
FellaFeeds
Create a customized feedback app to collect feedback and survey from the customer, patient and employees. Choose the best feedback form and templates available. Use this feedback software as Android or iOS based feedback app. FellaFeeds is a multi-feature feedback app which supports various devices and lets you collect feedback on Kiosks, iPhone, iPad, Android Tablets and Phones. It collects feedback through online survey links and embeds surveys. It also assists in creating Email Survey and SMS Survey which can be sent via APIs. Fellafeeds enables you to send a survey with the NPS question and subsequently receive instant NPS score update on the dashboard with a detailed NPS and CSAT report Use. Customer Satisfaction Score (CSAT) is a very straightforward method to measures customer satisfaction with a business, purchase, or interaction. FellaFeeds offers completely customizable surveys using Matrix, Emoticons, Sliders and more.Starting Price: $15 per month -
9
SurveyLab
SurveyLab
SurveyLab is online survey software built for Customer Experience, Marketing, Human Resources, and Digital teams. It is used by over 85,000 customers in 65 countries. It provides real-time feedback, multi-user, and multi-language support, advanced analytical tools, branding, integration, and more. System provides full support for Customer Satisfaction Surveys, NPS, CES, Market Research, 360 Feedback, Employee Engagement, Employee Satisfaction, Pulse Surveys, Intercept surveys, Mystery shopping, Online Tests, Online Forms, Online Voting, and more.Starting Price: $49.00/month -
10
RoomOrders
RoomOrders
Customers simply scan a tabletop QR code or tap an NFC tag with their smart phone, accessing a vividly illustrated digital menu. No need to download any apps. The placed order goes directly to the vendor – a hotel, restaurant, fresh food producer or other supplier – where it is processed just like any other delivery service. Customers receive notifications about the status of their order, including a feedback survey to help ensure full customer satisfaction. A global leader in digital hotel and resort ecosystems, RoomOrders interconnects hotels with their on-site facilities – like kitchens, restaurants, gift shops, golf courses, camping grounds, rooftops, pool-sides and marinas – as well as surrounding vendors, from restaurants to fresh food markets, pharmacies, beauty and wellness, dry cleaners, casinos and tourist attractions.Starting Price: $50 per month -
11
Guestmeter
Guestmeter
Guestmeter.com is the all-in-one guest feedback and reputation management software for hospitality industry. Our online reputation management tool and the guest satisfaction survey solution, you can experience the power of Guestmeter on your android smartphone or tablet. It allows you to engage with guests and manage online reviews in Tripadvisor, Booking, Hostelworld, Zomato, Yelp, CruiseCritic, Google and more. Our mobile app makes it easy to manage guest feedbacks wherever you are and receive alerts in real-time so you can act quickly to ensure guests leave your business happy. Not a customer yet? Please visit www.guestmeter.com and request a demo. Key features of Guestmeter app include: GUEST SATISFACTION SURVEY SOLUTION - Send post stay e-mail or international sms surveys to get more positive online reviews in Tripadvisor, Booking, Hostelworld, Zomato, Yelp, CruiseCritic, Google and more review sites.Starting Price: $49/monthly/per property -
12
SuperSign
Nevotek
Improve the visibility of your services in every area of your hotel with digital signage screens. Publish 24/7 dynamic content on digital displays in the lobby, common areas, and conference rooms- run ads, promote your services and TV streams with multi-language support. Digital screens can be placed at key locations from meeting rooms to lobbies and to elevators as they are very powerful tools for advertisement and notifications. SuperSign is designed to improve guests’ way-finding and informed feeling throughout the premises. Commercial signage screens retail for thousands of dollars. SuperSign can save you this by converting hospitality TVs, Android tablets, and mini-PCs of different sizes into digital signage screens. Nevotek SuperSign with its built-in design tool helps you to implement your perfect display. Alternatively, use one of our ready-made templates, just pick your display components and orientation and you are ready to go. -
13
Exhibio
Exhibio
Digital Signage is an electronic communication network of screens that are customized by digital signage hardware or software. These screens can display an assortment of digital media files that can be scheduled and updated at any time. Digital signage delivers information, advertising, brand awareness, improves communication & much more. Easily manage, create, integrate and schedule content. Exhibio Digital Signage Systems are used in lobbies, restaurants, waiting rooms, universities and other education facilities, municipalities, retail environments, call centers, shop floors, airports, hotel & hospitality industry, offices, auto showrooms and trade shows. Exhibio's intuitive interface employs familiar icons and an easy step-by-step approach to create professional looking displays. If you found this website, you can use the Exhibio Digital Signage product! -
14
InfoWiz
Infonautics
The survey software InfoWiz® is a cost-effective and easy-to-use solution for the satisfaction analysis of your customers, employees, students, patients etc. The survey software InfoWiz® manages in a most simplest way the complete process from creating a questionnaire, collecting the responses up to displaying sound statistical analysis by mouse click. With InfoWiz® you will be able to measure regularly the satisfaction and expectations of your customers and employees and take the necessary steps. Online questionnaires by InfoWiz® can be answered by using a PC, a tablet or a smartphone. Conduct your customer satisfaction survey or employee satisfaction survey by paper questionnaire as well as by online questionnaire. Decide individually which form of survey suits better your target group and promises a better response. Conduct quickly and efficiently customer satisfaction surveys as well as surveys about the employee satisfaction, the guest satisfaction, the patient satisfaction, etc. -
15
Xperio POS
Xperio Point of Sale
An integrated solution that makes managers’ jobs much simpler at all kinds of points of service (restaurants, bars, hotels, small grocery stores, convenience stores, etc.). The greatest ally of bars, convenience stores, small grocery stores and restaurant counters! An essential tool to optimize managing your retail business and food point of sale! Using our specialized software, POS systems, drink flow controls as well as mobile and tablet solutions, managing your bar or club has never been easier! Our powerful point of sale (POS) solutions will save you time and money and focus on the heart of your business - customers. Our point of sale (POS) systems are designed to fit perfectly into your retail business. From POS software to accessories such as printers, we offer turnkey POS solutions that will make your management a breeze! Plus, at Xperio, you'll benefit from exceptional 24/7 service! -
16
Tabsurvey
Tabsurvey
Measure customer satisfaction on-site with our survey app for iPad. Track and analyze your customer’s feedback on the go! Get a better sense of how your colleagues are doing on a daily basis. Our survey app can help you identify and resolve important issues. Use tab survey as an offline survey app. Download the iPad app and your survey and start collecting your data. Upload later. Use our survey app for iPad to measure the KPIs that matter to you. Whether it’s customers, employees or just offline data collection, tabsurvey is the easy choice if you want to get started in 5 minutes. Simply sign up for an account and compose your first survey. Then download our surveyapp in App Store from your iPad and download your survey to the device. The iPad Survey App will send data if its online and enable you to review your online reports in any browser. Segment your data by location or time or download the data in order to further analyze the results.Starting Price: $21 per month -
17
Hello Customer
Insider Metrics
Hello Customer is the end-to-end customer feedback management platform that lets you collect, analyse and react to customer feedback in real-time. Set up customer satisfaction surveys with NPS, CSAT or CES and open feedback fields. Our AI engine ISAAC provides you with sentiment analysis and categorisation of the feedback so you can immediately see where your product or service is doing well or where you need to improve. -
18
Goodays
Goodays
Our customer experience management platform, adopted by over 150 companies worldwide, offers a unique approach that enables companies to optimize customer satisfaction and loyalty, boost performance and achieve their growth objectives. Implement 360° listening with an evaluation of the customer experience across all your touchpoints: in your physical locations, on your website, or during interactions with your customer service. Strengthen your measurement by diversifying your collection channels, while maximizing review volumes thanks to our surveys designed for conversion. -
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Key Survey
Key Survey
A Single Integrated Platform to Collect, Manage, and Analyze Feedback. Key Survey’s professional survey software provides the power and flexibility to centralize data and feedback collection across the entire enterprise. Users enjoy a seamless, controlled environment that ensures data is accurate, integrated, and actionable. Enterprise-wide online survey tool. Closed-loop automation and workflows. Integrates seamlessly with existing systems. By moving your customer satisfaction programs to Key Survey, you gain access to the industry’s most robust survey tool with years of experience delivering high-powered customer satisfaction solutions. Advanced survey options let you create the optimal survey experience for your customers that promotes participation and produces a volume of meaningful results for managers to analyze and act on. -
20
Track.co
Track.co
With Track CXM, you and your team have the perfect place to manage your customer's experience live through surveys and metrics that gives the customer a voice. Customer Experience Management is the process used by companies to monitor all customer interactions during his journey. The objective is to optimize those experiences, guaranteeing full satisfaction, fidelity and creating true brand defenders. And we are references in the matter! We have the best technologies and the most complete multimetric platform in the market to help you improve your customer experience. With Track you can optimize your survey results in a simple and practical way! Do your surveys through various distribution channels such as email, SMS, QR Code and WhatsApp. Tracking your reports is even faster and more practical, through highly customizable and responsive dashboards. The most technological CX platform on the market to analyze the consumer's journey and generate insights into the customer's voice. -
21
Thermostat
Thermostat.io
Paying customers aren't always happy customers. Our NPS software uses simple one question surveys to show you exactly where your business is headed. Free forever. There's no need to bother your customers with long surveys. Thermostat's NPS surveys are just one question and an optional feedback box. Your surveys create a single Net Promoter Score (NPS) score. One number for you to track. One number that anyone in your organization can understand and utilize. All the information you need about your customers on one simple screen, with integrated filtering and comparisons. Unlike general purpose survey tools, our NPS survey software creates reports tailored specifically to the Net Promoter System. View your data by custom field, date, and meta information like country. We store your data forever making it easy to watch trends over the years.Starting Price: $49 per month -
22
Marcom Robot Customer Feedback Tool
Marcom Robot
Collect and analyze customer feedback with online CSAT, CES, and NPS surveys. Marcom Robot customer feedback software makes it easy for you to gauge customer sentiment, quantify customer loyalty, and get to know how your customers really feel about your products, services, or interactions with your team. Not all customer feedback tools were created equal. Marcom Robot provides the features you need, the UX you'll love, and the pricing options you can afford. Moreover, with Marcom Robot, you get both one-question and multi-question surveys. All-in-one customer feedback tool, create, launch, analyze, and act upon customer feedback. Create and launch one-click customer surveys in minutes. Use smileys face, thumbs up/down, stars rating, and other engaging formats. Use our survey builder to create multi-question surveys with single-choice, multiple-choice, yes/no, radio, and other types of questions. Ready-to-launch CSAT, CES, and NPS survey templates.Starting Price: $16 per month -
23
Chambre
Chambre
Placing a service request has never been so easy. No phone calls or miscommunication, schedule a request or surf through special services during your stay. With Chambre you can place these requests using your mobile browser or in room PC tablet provided by the hotel. Convenience is going mobile. Control the lights, fans, AC’s and other appliances from in room Tablet or your personal mobile. With our IR blaster installed your mobile becomes the remote to all IR devices in the room. A Plethora of features that can be provided by the hotel be it nearby places, places to visit, shopping recommendation, taxi services or anything that hotel can offer as a personalized service. Chat option for Guests and staff communication. No need of asking for or carrying room keys. Your mobile can be your key during the stay.Starting Price: $1 per room per month -
24
Ello COVID Tracer
Ellocent Labs
Ello COVID Tracer helps in contactless check-ins during this pandemic COVID-19 situation. You can easily check-in via a keyless entrance system, inside a restaurant, cafe, hotel, etc. without any physical contact. As a guest, you don’t have to queue in a line. This allows customers to scan a QR code at the entrance to check-in and register their contact details. In this way, your customers will get access to a seamless, safe, secure, and reliable check-in process. On the other hand, as an admin, the hotel, cafe, restaurant owners will also be highly privileged as it reduces their front desk traffic, saves unnecessary time and expenses spent in the form of employee or physical key making. Ensuring safety has become a priority before going out these days. Stepping out either to play your favorite sport or to visit a restaurant or cafe of your choice has become a little different today. Ello COVID is determined to keep it safe and simple for you. -
25
Tattle
Tattle
Tattle is the best Customer Experience Improvement (CXI) platform for restaurant and hospitality operators to collect guest feedback — and act on it. Online reviews or mystery shoppers can no longer satisfy the strategic restaurant operators of today. You need a powerful feedback platform that pinpoints top opportunities with a data-centric approach. That’s why Tattle uses causation-based surveys with a 94% completion rate, so you get 20x more data than alternative solutions. We also use Machine Learning to rank your highest-impact opportunities that boost guest satisfaction and revenue. Based on each location’s unique opportunities, you can set monthly objectives to align the team, execute action items, and track progress over time. From tracking key metrics to benchmarking locations, operators can filter reports by daypart, ordering channels, top box score, incident rate and more. -
26
SmartLobby
Menelic
Offline first (works whether you are connected or not). Data safely stored in the cloud when internet connection becomes available. Runs on Apple iPad and iPhone. Runs on Android tablets. Badge printing. Visitor Satisfaction Survey: A quick survey to find out whether your visitor are happy or unhappy about their visit. call roll printing (emergency). True Multi location and entrances support. Daily visitor report. Offer possibility for visitor to sign NDA or other legal forms before signing in. Automatic notification by email, SMS, Slack or MS Teams when a visitor is signed in. Flexible visitor workflow with possibility to enable or disable certain fields. Possibility to integrate with existing IT systems via API. Customized brand with logo. QR code printed on badge and emailed to visitor for faster sign in / sign out. Search dashboard for quickly finding visit history. Visit data securely kept for years on our cloud infrastructure.Starting Price: $19 per month per location -
27
NorthStar
Custom Business Solutions
The iPad point of sale that helps restaurants, cafés and bars improve the customer experience and become more profitable. Take orders on tablet, kiosk, mobile device, website and tableside. Send them immediately to the kitchen! If you can use a tablet, you can use NorthStar. Call any time! Our center is staffed with technically trained and passionate professionals. Our pricing structure means we can provide scalable pricing solutions based on your needs. Remove the guesswork for staffing and ordering with real-time data reporting just a few clicks away. The hospitality industry’s first tablet-based multi mode ordering solution isn’t just another POS software, an innovative business solution. It is the only tablet software that delivers and integrates multiple ordering modes. Restaurant management software is an all-encompassing software platform, including your restaurant POS, which aids in the day-to-day management of restaurants, bars, hotels and other hospitality businesses. -
28
Feedbox
Feedbox
We have developed and perfected a system that understands and analyzes customer opinions and NPS satisfaction surveys in an intelligent and simple way, allowing for efficient and effective business decision-making. We offer AI based surveys and sentiment analysis of our open text questions. We offer all major methodologies such as NPS, CSAT, etc. We are a 360 , multichannel tool that can be accessed through tablets, Qr`s, mailing or social media.Starting Price: $40/month/device -
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Epicuri
ThinkTouchSee
Enterprise features, 24/7 support and fully mobile POS for restaurants, bars, clubs and cafes. - Android tablet mobile POS - Rerservations and Takeaways - Table Planning - Table and Counter Service POS - Guest app for takeaways/at-table self-service - Online ordering - Online reservations - Wireless printing to prep areas and billing - Paperless ticketing for the kitchen - Stock control - Staff management - Full menu management - Integrations with Hotel PMS - Integrations with Accounting Software - Integrations with PDQ card payment machines The Epicuri platform uniquely blends Restaurant Point of Sale (POS) and Guest Management by putting a firm focus on front-of-house where the restaurant and guest meet. Epicuri helps attract, book, host and re-engage your guests in way never before possible.Starting Price: £10/month -
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Surveyed
Spicyfy Ventures
Make your product reviews come alive with video/text feedback from actual, authentic customers. Define your survey metadata ie., type of questionnaire, options such as is video/text mandatory etc. Once you describe what product you want to review, send as many invites as you want to your user base. Once you get your required number of responses, finalize them to create one video for each reviewer or the whole survey as per your need. Video surveys helps you in understanding your customers more compared to regular text surveys. We segregate positive and negative responses based on sentiment analysis. Users can respond to your survey with our app as well as web app without any compatibility issues. We've designed our services to be secure from the very start without allowing any un authorization.Starting Price: $49.99 per month -
31
SurveyStance
SurveyStance
SurveyStance makes it easy to capture real-time feedback from customers & employees with fun, engaging tools. Our platform includes Smiley Face Feedback Kiosks, QR code surveys and Email Signature Surveys. You can track satisfaction, spot trends, and respond quickly with automated alerts when negative feedback comes in. Advanced reporting with AI powered reports to help you understand free form text responses and measure key metrics like NPS, CSAT & Employee Engagement. With SurveyStance, you don’t just collect feedback... you act on it instantly to improve experiences & drive growth.Starting Price: $39 -
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nps.today
nps.today
Measure, understand, and act on customer feedback. Customer experience software to automate your experience and loyalty surveys. Analyze customer feedback. Take action in your current IT systems. Make customer feedback a natural part of everyday life. Automate your surveys, get an overview of customers’ experiences, and take action where it creates value. We make it easy to measure, understand and act on customer feedback. nps.today replaces complicated questionnaires with few, specific questions, at times that are relevant to the recipient. Use automated triggers across the entire customer journey with data-driven surveys. Embed your customer satisfaction surveys or loyalty surveys across all channels and in your external communication. Benefit from dashboards to analyze where to make changes and improve customer experiences. Use categorization or AI to identify opportunities for improvement. Combine other data sources for increased insights.Starting Price: €137 per year -
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Brickwork
Brickwork
Our software allows leading enterprise retailers to win up to 70% more online traffic intending to shop in stores and activate that traffic into online-to-offline conversion funnels that lead directly into local stores and revenue increases up to 5x in-store averages. Brickwork is a Software-as-a-Service solution which powers a robust digital presence for physical stores and their unique services and assets through store pages, the first omnichannel-enabling store locator and local-activation solutions around store services, appointments, events and promotions. All consumer-facing pages and modals are responsive and adaptive. Admin application is optimized for tablet and mobile usage. Brickwork’s platform can match multiple translation strategies to offer a single global platform. Six languages out of the box. Auto-Deliver NPS surveys after appointments and events and log sentiment data over time. -
34
Responster
Responster
Design and share engaging surveys in minutes, and crush the competition with actionable insights in real-time. Ensure service excellence across physical locations with interactive kiosk surveys. No more tiny text. No more misbehaving buttons. Happy customers mean a healthy bottom line. Customer satisfaction surveys can help you better understand customer wants, likes, and dislikes, and help you improve your business to better serve your target market. Responster gives you the tools, collaboration, and control you need to power your feedback process, from customer satisfaction to employee engagement, all in one place. Responster runs beautifully in any browser, or natively on any Android or iOS device, so you can reach your customers wherever they are. Responster’s integrated sharing tools allow you to easily bring your surveys to life on your own website or via your social media channels. -
35
CHI Express
Logica Infotech Services
Give your team the tools to increase customer happiness. Set questions - Schedule Survey - Get Feedback by SMS, Email - NPS Dashboards Captures customer satisfaction information directly from your website, mobile apps, or by SMS or by Email notifications. Review real-time CSAT & NPS metrics to improve customer experience. Automating routine tasks like sending reminders, payment information, making communication by digital mediums, enhancing engagement and retain relationships with customers, vendors and employees. Create your online survey in minutes. Reach your audience on every device. View survey results graphically and in real-time. Configure survey questions, schedule survey, get feedback by SMS, Email, mobile devices, review CSAT & NPS in real-time dashboards. CHI® Express empowers you to measure CX, CSAT & NPS metrics in real-time. Convert your ideas to survey questions. Realize what kind of data you would like, and choose the appropriate question type text. -
36
Sphinx iQ3
Le Sphinx
Sphinx iQ 3 is the intuitive and efficient multi-channel survey solution to support you at every stage of your projects: from the design of your questionnaires to the analysis of results and their communication. Combining quantitative and qualitative approaches to data visualization, Sphinx iQ 3 makes your data speak to obtain a vision of results that is as synthetic as it is rich and precise. Sphinx iQ 3, is the innovative solution to get the most out of your studies and guide your decisions. Individualize your invitation messages. Develop your tailor-made forms (design, number of questions per page, types of questions, thank you message, etc.). Ask the right question to the right contact by scripting your form with conditional questions and referrals. Distribute dynamic and interactive questionnaires with a display adapted to different media, computers, tablets, smartphones, etc. for a better user experience (responsive design). -
37
Feedback INN
Control Inn
Feedback Inn is an intuitive solution for those who take their business seriously and care about customer satisfaction. Our full-fledged, yet easy-to-access dashboard lets you design, launch, and analyze surveys, with every feature you would expect from a state-of-the-art solution. Ask your customers about their opinion about your services and analyze their feedback both offline and online. All results can be accessed in real time on your desktop and mobile device. Managing your surveys is a breeze with Feedback Inn-s intuitive, user-friendly interface. Within minutes, you can start your first survey and let your clients tell you where your customer service falls short. Then tune your services so you can achieve a better customer experience. Monitor responses in real-time through the dashboard and engage with your customers before it is too late. You can easily see suggestions and complaints on your desktop or mobile device and respond to concerns right away.Starting Price: $49 per month -
38
Medallia
Medallia
Medallia allows you to thoughtfully and systematically engage your users with targeted, in-the-moment surveys across digital and traditional touchpoints. Our easily implemented survey solutions ensure you're gathering relevant, actionable data to make measurable customer impact. Once the customer survey data is collected, Medallia's AI technology uses machine learning to analyze structured and unstructured data to uncover sentiment, find commonalities, predict behavior, anticipate needs and prescribe actions to improve experiences. Build the most effective surveys for your customer journeys. Rapidly manage change and innovation to every aspect of your experience management program—from design to emails, questions and translations—with sophisticated targeting logic, flexible conditioning and distribution. Medallia surveys allow you to -
39
Webquest
Webquest
Free, fast, and efficient: Quickly create and put online all your webmarketing applications, internal questionnaires, satisfaction surveys, opinion polls, etc. Questionnaire - poll - survey - market research - form. Webquest forms adapt to all devices: computer, mobile, tablet, whether Windows, OS X, Linux, Android or iPhone. Webquest allows the realization of questionnaires & surveys accepting up to 5,000 responses, and each questionnaire remains valid up to 9 months after the last response: as long as your questionnaire is used, it remains active. All the useful features for the day-to-day management of your questionnaire are free: creation of a questionnaire or survey with display conditions, clean interface and without advertising, consultation and export of responses. In addition to free use, the premium offer offers additional services designed for professionals (adding your logo, multi-user account, etc.).Starting Price: €9 per month -
40
SoluCX
SoluCX
Our mission is to give the customer a voice so that companies can provide them with a better experience. To be the company that offers the satisfaction survey with the highest volume of responses, using technology and pleasant forms. To be the best satisfaction survey platform for companies, reducing friction in the implementation, eliminating manual processes and facilitating access to the results collected. Commitment to the company, co-workers and customers. Value resources by being simple and without unnecessary luxuries. elf-development of people, especially through education through work, ensuring the organization's survival, growth and perpetuity. Entrepreneurship to generate continuous improvements in product, internal processes and work environment. Focus on results that add value to the organization. Follow the evolution of indicators, identify opportunities for improvement and compare your units and operations. -
41
Dipolar
Dipolar
Web surveys provide a way to reduce the time and expense of data collection. They can eliminate errors that can occur during transcription and include features that assist in making the survey process easier such as survey flow control, randomization and gamification features to keep respondents engaged. Web Surveys allow respondents to undertake the survey in the privacy of their own location and allow respondents to reply using a range of modes such as smartphones, tablets, laptops as well as desktop computers. Some web survey applications include features to manage Computer Aided Telephone Interviewing (CATI), manage communities and discussions, allow Multi-language survey creation, scripting, collaboration and even undertake mixed mode surveys with surveys on tablets and mobiles.Starting Price: $1400.00/one-time -
42
HappySat
Invarosoft
HappySat is a customer feedback platform built for MSPs that streamlines both CSAT (Customer Satisfaction) and NPS (Net Promoter Score) surveys through integration with PSA tools. It captures client feedback via a four-smiley-face CSAT system for everyday tickets, projects, and onboarding, while NPS surveys measure overall satisfaction. It provides real-time reporting and alerts, enabling MSPs to celebrate successes and promptly address negative responses. Seamless embedded survey functionality (via snippet code) works with major PSA systems, such as ConnectWise, Autotask, Kaseya BMS, Halo PSA, Syncro, and RepairShopr, making setup quick and centralizing feedback within existing workflows. HappySat can be used standalone or as part of Invarosoft’s Stack Saver bundles, offering comprehensive feedback collection and analysis in one platform.Starting Price: $49 per month -
43
eAlicia
eAlicia
Evaluate and control the profitability of your business by facilitating decision making. Get a global view by measuring customer satisfaction and the quality of your services/products anywhere in the world. All the information at your fingertips, to have data in real-time. Predict any problematic situation, react and design effective action plans. Understand how you are impacting and how satisfied your customers are perceiving. Evaluate employee satisfaction, react and find solutions in time by improving productivity with a smile. Perform product tests, analyze the behavior of your users and get a good positioning in front of the competition. Implement all security and anonymity controls for your surveys. -
44
Hoodys
Hoodys
Hoodys is Hotels Operations optimization and Guest Satisfaction Platform. Hoodys aims at optimization of hotel tasks, increase revenue and safety for guest. Hoteliers can handle hotel operations, tasks effectively and smoothly. With the use of AI technologies and edge computing, Hoodys aims at automating the hospitality industry operations and proving safety for guest. -
45
Cloud4Feed
Cloud4Feed
Through Cloud4Feed's omnichannel feedback options, customize the feedback collection channel accordingly to your customer touchpoints and receive a high number of customer feedback. Customizing the feedback triggering frequency depending upon the processing time intervals at the touchpoint, prevents the delivery of an overwhelming number of surveys to your customers. Set validity periods for submitted feedback surveys. Manage reminder setups for your customers who have not yet shared feedback. Customers can easily convey to retailers their expectations about the store or brand, their views on the store's appearance, and even their wishes about the product/service they request. In the automotive sector, customer feedback is collected at different contact points and reported to enable managers to take action. The most appropriate channel is selected for the customers who have received service, and they are reached as soon as possible. -
46
CoreVine
OXYDigitalSignage
Wall-mounted Digital signage for offices which can be placed behind the office reception and entrance to get the visitors attention and give more details about your company. Wall/Ceiling mounted digital signage solutions include from a single screen to multiple screens such as video wall and large formate displays include LED billboards for offices, hotels, hospitals, governments, Ad Agencies, etc to feed live information and advertisements. No more hassle to find your favorite shop in the shopping mall or visit patients and doctors at the hospital. With our system, we give you the freedom to get lost in the crowd and to find your way back in. OxyDigital interactive wayfinding helps the passengers at the large airports to reach their boarding gate on time. Our solution can also be implemented in campus premises. -
47
Flex Surveys
Flex Surveys
We will help you customize your survey to include any language, wording, scale, or any number of questions. Incorporate advanced metrics like benchmarking, employee NPS, and engagement assessments. Pick a method of deployment: general survey link, unique email invitations, text messages, paper surveys, or offline tablets. Our reporting packages include a wide variety of components, both unlimited participation as well as unlimited report segmentation, that will provide a clear picture of performance across all survey questions and topics. we have developed a wide variety of reporting layouts for employee satisfaction surveys to suit the needs of every stakeholder within your company. each of our clients are assigned a dedicated research specialist that will provide you with full support throughout the entire employee satisfaction survey process.Starting Price: $2,500 one-time payment -
48
StoryPulse
PlayClay
StoryPulse is an EASY customer engagement tool for your CRM. It helps sales people easily engage with customers to virtually deliver content and surveys and effortlessly gather customer data points for analytics and segmentation strategies. Story Pulse is a customer tool engagement platform that empowers organizations to effectively deliver content and surveys via the web and or through tablets. Qualitative and quantitative feedback from end users can be captured and analyzed to assess and understand customers. Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings. Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.Starting Price: $5 per month -
49
StayEzee
Sunsoft Technologies India
StayEzee hotel management software is designed and developed for hotels, restaurants, bar & cafe's. StayEzee software is a user friendly system and is easy to learn and easy to use. StayEzee software have many types of modules like Front Office, Room Service, Restaurant, Bar, House Keeping, Banquet Hall etc to operate your hotel and helps comtrol costs and also control wastage or leakages. Build your direct revenue strategy, with a beautfiully crafted hotel booking engine for your hotel website with an intuitive user interface to deliver a great user experience, and commission-free bookings. A booking engine integrated with a Hotel CRS and Channel Manager, simplifies management, by ensuring that your booking engine inventory stays updated and any reservations from your booking engine gets synced across to your other sales channels, without any manual intervention. -
50
piHAPPINESS
piHAPPINESS
Fast track to a brilliant approach, smarter service & happier customers. In just 30 seconds, captures the core customer insights you need. piHAPPINESS customer feedback system is the fastest way to know your customer satisfaction. As a customer feedback app, offers feedback-collecting Emoticons, Net Promoter Score® (NPS®), Dynamic Questionnaire and feedback forms to track customers’ opinion and satisfaction level. Grow your customer feedback response rate by changing the questions dynamically with the help of our customer feedback platform. No need to irk customers with long surveys. Easy to create and customize the questions as per your business demands. Make your customers feel that you care for them when they have concerns or complaints or suggestions about your business, with effective and improved customer feedback management.Starting Price: $49.99 per user per month
