Audience
Customer Experience solution for companies that want to improve their operations
About INSTANT Insight
"INSTANT Insight” is a native tablet app enabling hotels, restaurants, fitness centers, retail stores, etc ... to measure on real-time customer or employee satisfaction via touch screen tablets displayed on service counters, lobby areas, offices or entrance halls. The app is available for FREE downloads on the Google Play™ store and gives access to our “ONE click On-Site Survey System”. During their shopping’s in stores, stays in hotels, visits to restaurants, your Customers can share instantly their sentiments towards your products or service level by taping stars or smiley faces on a tablet screen to answer short satisfaction survey questions. Survey displayed in two simultaneous languages. Be eager to learn what your customers like, dislike or expected from your organization. Identify best practices, conduct study cases during meetings or trainings with your teams to raise your service from ordinary to extraordinary.
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Pricing
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Integrations
No integrations listed.
Company Information
Pulse Solution
Founded: 2014
Switzerland
www.pulse-solution.com/Home/Products
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Product Details
Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
In Person
Support
Phone Support
Online
INSTANT Insight Frequently Asked Questions
INSTANT Insight Product Features
Customer Experience
Action Management
Supported
Analytics
Supported
Dashboard
Supported
Feedback Management
Supported
Sentiment Analysis
Supported
Survey Management
Supported
Trend Analysis
Supported
Customer Segmentation
Not Supported
Knowledge Management
Not Supported
Multi-Channel Collection
Not Supported
Text Analysis
Not Supported
