INSTANT Insight

INSTANT Insight

Pulse Solution
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About

Placing a service request has never been so easy. No phone calls or miscommunication, schedule a request or surf through special services during your stay. With Chambre you can place these requests using your mobile browser or in room PC tablet provided by the hotel. Convenience is going mobile. Control the lights, fans, AC’s and other appliances from in room Tablet or your personal mobile. With our IR blaster installed your mobile becomes the remote to all IR devices in the room. A Plethora of features that can be provided by the hotel be it nearby places, places to visit, shopping recommendation, taxi services or anything that hotel can offer as a personalized service. Chat option for Guests and staff communication. No need of asking for or carrying room keys. Your mobile can be your key during the stay.

About

"INSTANT Insight” is a native tablet app enabling hotels, restaurants, fitness centers, retail stores, etc ... to measure on real-time customer or employee satisfaction via touch screen tablets displayed on service counters, lobby areas, offices or entrance halls. The app is available for FREE downloads on the Google Play™ store and gives access to our “ONE click On-Site Survey System”. During their shopping’s in stores, stays in hotels, visits to restaurants, your Customers can share instantly their sentiments towards your products or service level by taping stars or smiley faces on a tablet screen to answer short satisfaction survey questions. Survey displayed in two simultaneous languages. Be eager to learn what your customers like, dislike or expected from your organization. Identify best practices, conduct study cases during meetings or trainings with your teams to raise your service from ordinary to extraordinary.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Hotel looking for a task management and guest messaging platform

Audience

Customer Experience solution for companies that want to improve their operations

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$1 per room per month
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Chambre
Founded: 2002
Ireland
chambretec.com/guest/

Company Information

Pulse Solution
Founded: 2014
Switzerland
www.pulse-solution.com/Home/Products

Alternatives

Alternatives

Orbitrics

Orbitrics

Zivot Labs Inc
INTELITY

INTELITY

Intelity

Categories

Concierge Supported
Guest Messaging Supported

Categories

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Not Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Not Supported
Trend Analysis Supported

Integrations

No info available.

Integrations

No info available.
Claim Chambre and update features and information
Claim Chambre and update features and information
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Claim INSTANT Insight and update features and information