Alternatives to IGTech365
Compare IGTech365 alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to IGTech365 in 2026. Compare features, ratings, user reviews, pricing, and more from IGTech365 competitors and alternatives in order to make an informed decision for your business.
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1
ManageEngine ServiceDesk Plus
ManageEngine
Best in class online service desk software. Offer your customers world-class services with ServiceDesk Plus Cloud, the easy-to-use SaaS service desk software from ManageEngine, the IT management division of Zoho. Track and manage IT tickets efficiently, resolve issues faster, and ensure end-user satisfaction with the cloud-based IT ticketing system used by over 100,000 IT service desks worldwide. Manage the complete life cycle of IT incidents, problems, changes, and projects with out of the box ITIL workflows. Create support SLAs, define escalation levels, and ensure compliance. Automate ticket dispatch, categorization, classification, and assignment based on predefined business rules, and set up notifications and alerts for timely ticket resolution. Reduce walk ins and unnecessary tickets by giving your users more control. Enable end users to access IT services through your service catalog in the self-service portal. Help users create and track tickets and search for solutions. -
2
Pylon
Pylon
Pylon is an All-in-one B2B Support Platform for modern B2B businesses. We bring together everything a post-sales teams team needs including a ticketing system, B2B omnichannel integrations (Slack Connect, Microsoft Teams), modern chat widget, knowledge base, AI support bot, account management, customer marketing, and more. The support system for B2B companies. Allow your customers to get support wherever they'd like and enable multiple support tiers. Let AI draft support articles for you based on your issue resolutions. Use Triggers to codify business processes and workflows, and create Macros to streamline common responses. Broadcast new features, newsletters, and more to your customers and track engagement. A dedicated place to store, track, and organize all customer data. A shared view to give your stakeholders visibility into their team's active issues. If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels -
3
Issuetrak
Issuetrak
For over 20 years, Issuetrak has provided the best customer support and the most value per free end user of any issue tracking or help desk software available. You can choose whether to take advantage of our Cloud SaaS environment or host Issuetrak yourself on-premises - an option we remain committed to with new releases and software updates every 45 days on average. Let your powerful free end users have up to 50 permissions set by your administrator, or simply give them omnichannel submission options with no training needed (not even a login!). Perfect for teams of any size, and multiple industries including government entities, manufacturing, finance, healthcare, consumer products, education, and more. - Connect to over 5,000 business apps with Zapier and our API - Use Active Directory, AD Federation Services, Azure AD, and third-party OAuth for Identity Management - and much more!Starting Price: $27/month per agent -
4
Dynamics TMS
by Next Generation Logistics, Inc.
Dynamics TMS is a Web-Based Transportation Management Solution. Designed for Shippers Who Wish To Manage a Wide Range of Multi-Mode, Multi-Temp Shipments Designed To Run on Both On-Premise & Private Cloud. Next Generation Logistics, Inc. (NGL) founded in 1988, is a leader in technology-based supply chain services and transportation software solutions. The company has 3 distinct divisions focusing on outsourced managed transportation services, transportation management software (TMS), and supply chain network optimization studies. NGL is a USA based company, owned by its managers and managed by its owners, with no foreign ownership or outsider investment that can adversely influence corporate policies and direction. Our business is based on the economic premise that our customers can obtain single source, expert supply chain advice, services and modern technology at reasonable prices. NGL is a Certified Microsoft PartnerStarting Price: Please Call For Pricing -
5
VIZOR
Vector Networks
VIZOR is an ITIL Certified IT Asset Management solution. VIZOR manages the complete IT asset life-cycle combining network discovery and inventory data with purchase, warranty and maintenance details. Allocation of assets to employees and locations is simplified so you always know exactly who has what. VIZOR audits your network or integrates with tools such as Microsoft SCCM, LANSweeper and Chromebook Admin. VIZOR is completely modular so you only purchase the features you need. Try now for Free.Starting Price: $2.00/year/user -
6
Zuman
Zuman
Leave behind the hassles and limitations of your typical HR software, HRIS and payroll outsourcing solutions and shift to a data-driven, employee-centric solution with ZumanHR. As the premium single-source solution for the HR and finance organization, ZumanHR effectively allows you to manage human resources, payroll, benefits administration with just one partner. ZumanHR delivers superior control and efficiency to support your employees, contain costs, and ensure compliance. Growing companies support their high-value employees with modern HR outsourcing, payroll outsourcing, and benefits administration – people operations. Organizations like yours have seen just how much more is possible when they use ZumanHR. Combining one cloud-based HR system with services delivered by credentialed experts, ZumanHR provides automation and expertise, giving you the freedom to accelerate people operations and improve business performance.Starting Price: $0.01 per month -
7
Infraon Helpdesk
Infraon
Approve, assign, and resolve tickets in real time to accelerate resolutions with advanced AI capabilities. Get innovative features like integrated field support, ticket creation via WhatsApp, chatbots, self-service portals, etc. Unleash prebuilt helpdesk workflows with ML/NLP algorithms to ensure agents and customers don’t have to perform allocation based on product catalog or issue type. Easily improve key KPIs like CSAT, FCR, and CES. Capture customer analytics and turn them into actionable helpdesk insights. Leverage a single source of truth to enable agents to provide personalized responses, making customers feel more valued. Smoothly integrate external apps to enhance customer support while reducing time, effort, and costs. Swiftly connect to Salesforce, Microsoft Teams, WhatsApp, Slack, LiveChat, and Mailchimp. Infraon Helpdesk simplifies with an intuitive UI, boosting agent efficiency for proactive support.Starting Price: $19 per month -
8
Rue de la Paye
Cegedim SRH
Payroll outsourcing for companies and accountants. To secure your payroll management, save time and peace of mind, it's simple, entrust it to us. Payroll outsourcing saves you time and secures payroll processing. Your trusted partner manages the payroll service and social declarations for you. He ensures for you to deliver payslips in accordance with the legislation and the specificities of your activity. Your employees are paid on time and you free yourself from daunting administrative tasks. Payroll outsourcing saves you time and secures payroll processing. Your trusted partner manages the payroll service and social declarations for you. He ensures for you to deliver payslips in accordance with the legislation and the specificities of your activity. Your employees are paid on time and you free yourself from daunting administrative tasks. -
9
Activate
Activate
Activate is an enterprise management and automation solution that manages a user's Identity, Access and Digital Workspace. It's fully integrated with Microsoft Suite offerings such as Active Directory, Office 365 and Azure AD. Activate enables users to request, approve and manage common IT systems like Active Directory, Exchange, Office 365 and Azure for themselves and other users in the organization. Activate's integration of Identity Management and Service Management into a single product enables stream-lined management of a User's Lifecycle from On-boarding to Off-boarding. Activate's virtual LDAP technology allows Azure AD to be managed in the same way as Active Directory. This means that services can be transitioned from on-premise to the cloud in a seamless manner without user service interruptions.Starting Price: $5.00/one-time/user -
10
Technosys IT Management
Technosys IT Management
Outsourcing live visit client administration and specialized help enable organizations to center around their center business assignments and capacities. You can exploit the aptitude, learning, and bolster we offer, to drive your client support to larger amounts. We give redid and sensible bundles in light of the number of administrators you may require for your administrations (pay every hour, pay per visit, pay every month). You can accomplish cost decreases in the scope of 45-50 % by outsourcing live visit prerequisites to us. Using outsourced live talk bolster administrations prompts an increment in guest numbers, which will prompt an expanded number of prospects. We deal with the entire procedure of live talk involvement, beginning from the establishment of the visit programming, redesigns, and upkeep of online visit support to the choice and preparation of fitting devoted and talented staff. This leads to enhanced delivery of client administration and client encounter. -
11
Extenda Networks
Extenda Networks
Extenda provides the technical know-how and flexible resources to help your IT department achieve their strategic objectives.Whether you are looking for help with security, backups, communications, development or desktop support, since 1969 Extenda has helped businesses outsource specialized IT applications and projects. We can provide company-wide support services or drill down to specific projects or functions to help your organization reach its goals. For decades Extenda has cultivated an expertise in designing, installing and managing onsite and remote desktop support operations for our customers. Our desktop support services, knowledge and expertise drive efficiencies for our diverse customer base. Our Cisco- certified engineers can help protect your data and lower the cost of virus or intrusion recovery by keeping your network in-step with the latest security measures critical to your routers, switches, firewalls, and virtual private networks. -
12
Fully Accountable
Fully Accountable
Fully Accountable is a full-service eCommerce accounting firm offering outsourced finance and accounting for eCommerce and technology companies. Choose from outsourced eCommerce accounting, and fractional CFO services for your business. Our U.S. based CPAs and eCommerce experts are here to simplify your accounting processes and run your back office with a profit-centered mindset! An outsourced finance department that provides daily stats. Track the profitability of your global sales force. Invest in CFO services and receive expert advice. Grow and scale your digital online business. Outsourced accountant and advisory services that track your memberships, courses, and key indicators to maximize your profits. A finance department that provides the expert accounting solutions to track your multi-channel advertising expenses. Accounting solutions that connect to the many popular marketplaces and CRMs to grow and scale your business. -
13
Humach
Humach
Whether you’re looking to outsource customer support and sales operations, implement new CX solutions, or create an automated self-service strategy, Humach is the outsourcing company that will find and customize the right combination of services and solutions for your business. Humach makes it simple and more cost-efficient for businesses to outsource and improve service quality. By combining award-winning live and digital agents with robust contact center technology, we make it easy for you to focus on what’s important: customers and business success. Experienced live agents who thrive on providing exceptional customer service and delighting customers at every touch-point, our people are your people. AI-powered Digital Agents deliver faster, more satisfying experiences by interacting naturally with customers and freeing live agents from costly, repetitive tasks 24/7/365.Starting Price: $75 per month -
14
Instant Chime
Instant Technologies
Quickly create a cloud hosted Instant Chime application – let our team do the work – typically installed and active in less than 1 day. Empower your service desk and support operations and transform your IT service desk agents into heroes. Route internal & external IM click to chat requests from your web site, or other channels, to your sales or support teams – all leveraging your Microsoft O365 subscription. Boost your agent productivity and knowledge base with multiple concurrent chat sessions handled and resolved. Manage more cases with fewer resources and lower average speed-to-answer times. Connect your employees, or customers, to any agent across any location using Microsoft Skype for Business. Use your existing Microsoft Skype for Business (S4B) accounts to receive inbound service or sales requests. Web chats to S4B or S4B to S4B. -
15
osTicket
Enhancesoft
Enhancesoft is a diverse team of professionals who are passionate about making happy customers. With osTicket and support system, we’ve created quality, easy-to-use customer support platforms designed to help businesses thrive. We are a diverse team of professionals who are passionate about what we do and more importantly how we do it. At Enhancesoft, we are unreasonably picky about our peers. We hire for the aptitude over experience, and we pride ourselves on having the most passionate team. We are a value-driven company building a business in which high standards permeate all aspects of what we do. We’re maniacally focused on solving real problems for our customers, and solving them elegantly well. At the core of what drives us is one simple phrase, “Make Happy Customers.” We don’t just talk the talk, we walk the walk. Putting the customer first is evident in the products we ship, the services we sell and the support we provide. -
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FUSION
FBSPL
In the digital age, completion of mundane tasks within the same organization is now rare. It is hard to handle every aspect of the process without being completely overwhelmed. To reduce the hassle and stay on top of the game, opt for virtual assistants who will perform recurring and mundane tasks on your behalf. You can choose professional virtual assistant services to outsource support and administrative tasks and focus on things that matter to the business. Virtual assistant services can help all sized businesses in completing their repetitive tasks. Acquiring the services of a virtual assistant agency provides your organization with the extra services required to address scaling business needs, without having to onboard new employees. An outsourced virtual assistant can be utilized for various services from digital marketing tasks, scheduling appointments as well as managing events for personal errands. -
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SoftTech WMS
CallTech Outsourcing
SoftTech Outsourcing is the part of CallTech Outsourcing group of companies providing high standard outsourcing services since 2005, with the individual approach to each customer. Our clients gain the ability to accelerate their growth and expand their products and services far beyond their internal capabilities, thereby increasing their competitive advantage. Nowadays, SoftTech Outsourcing is a rapidly developing outsourcing company with many years of the market experience. Through the years, CallTech Outsourcing has been partnering with more than hundred well-known companies Worldwide providing the wide range of outsourcing services. Our focus on modern technologies helps us accumulate world class technology professionals who prosper on our clients success. Our team diverse experience, education and background create a basis for deep collective pool of knowledge and talent. CallTech Outsourcing consistently succeeded by delivering to the highest levels of outsourcing services. -
18
tryvium
tryvium
Research has proven that when you consciously create good experiences for your employees, they create better experiences for your customers. At Sensiple, we understand the imperative modern businesses face to treat their employees like customers. Our employee experience platform, tryvium is built firmly on this understanding. It leverages the proven collaborative potential of a robust platform like Microsoft Teams along with next-gen technology like AI, NLP, and Machine Learning to empower employees with the support they need whenever and wherever they need it. Enhance self-service with intelligent chatbots powered by NLP (Natural Language Processing)and ML (Machine Learning) to understand user intent and provide the solutions that your users are looking for in near-human interactions.Starting Price: $28/M -
19
Serviap Global
Serviap Global
Serviap Global is a comprehensive global human-resources and employment platform that enables companies to hire, onboard, pay, and manage talent worldwide without needing to establish a local business entity. Through its Employer-of-Record (EOR) service, Serviap Global legally hires workers on behalf of its clients, taking care of all administrative and compliance burdens; payroll processing, benefits, local labor-law compliance, visas/immigration when required, and HR administration. It also supports contractor-hiring, Recruitment-Process Outsourcing (RPO), and full HR outsourcing (HR BPO), letting companies source talent internationally, manage both employees and contractors, and streamline hiring workflows across countries. Clients access a unified online portal called Serviap Hub, which centralizes onboarding, payslips, incidents, requests, reports, and global workforce data, giving real-time visibility into employee status, payroll, and compliance metrics.Starting Price: $399 per month -
20
FirstOne HelpDesk
FirstOne Systems
F1Helpdesk i an IT help desk that offers personalized support and can help with a variety of tasks, including router and server management, data storage, desktop needs, and user account management. F1 Solutions also offers preventative maintenance, system monitoring, Microsoft patch management, and system audits.Starting Price: $15000 one-time payment -
21
SOLIDWORKS Enterprise PDM
SOLIDWORKS
This service works with VARs of China, and provides pre-sales consultant service and implementation service. It develops SOLIDWORKS Enterprise PDM add-ins and provide integration service with other systems like ERP. Cooperate with VARs of China, provide pre-sales consultant service and implementation service. Develop SOLIDWORKS Enterprise PDM add-ins and provide integration service with other systems like ERP. New Dimension Systems is a world leading CAD outsourcing services powerhouse in CAD technology development, CAD integration and data conversion, CAD customization developments, and CAD content creation services. SOLIDWORKS PDM Professional is a comprehensive application that uses Microsoft SQL Server Standard to provide high performance and extensibility, and is included along with integrations into a variety of authoring applications, such as third-party CAD applications and Microsoft Office. -
22
BIPO HRMS
BIPO
Intuitive, cloud-based platform automates the entire on/off-boarding process. Global HR and payroll outsourcing in 100+ countries with full local service delivery and expertise. With built-in calculation and compliance capabilities to manage your global workforce. One-stop HR hub and outsourced payroll services to manage your global workforce. Delivering the best-in-class local support across 100+ countries so you can focus on growing your business. Scale your business globally without the complexities of multiple HR service providers. HRMS platform with built-in compliance capabilities, supported by our in-country HR and Payroll experts. Manage end-to-end HR and payroll processes on our ISO-27001 certified cloud-based platform. A global networks across 100+ countries to support your business 24/7 from anywhere in the world. -
23
AnswerFirst
AnswerFirst
Our Virtual Receptionists work 24/7 at a fraction of the cost of a full-time receptionist working 40 hours a week. Statistics repeatedly show that there is an 80% chance a caller will not leave a message on a voicemail system and that most will hang up after 5 rings. Many businesses combat this issue by outsourcing traditional telephone reception services. Our professionally trained Customer Service Representatives can answer your phone calls just as you would. They can also transfer calls to your office extensions, mobile phones or take detailed messages and promptly deliver them. Whether you choose to outsource 24/7 or just when needed, we are here for you when you need us. Whether you’re missing revenue generating calls or important customer service calls, missing important phone calls can cost your business money. AnswerFirst’s Customer Service Professionals handle triaging, processing and delivering your emails as well.Starting Price: $30 per month -
24
Azure FXT Edge Filer
Microsoft
Create cloud-integrated hybrid storage that works with your existing network-attached storage (NAS) and Azure Blob Storage. This on-premises caching appliance optimizes access to data in your datacenter, in Azure, or across a wide-area network (WAN). A combination of software and hardware, Microsoft Azure FXT Edge Filer delivers high throughput and low latency for hybrid storage infrastructure supporting high-performance computing (HPC) workloads.Scale-out clustering provides non-disruptive NAS performance scaling. Join up to 24 FXT nodes per cluster to scale to millions of IOPS and hundreds of GB/s. When you need performance and scale in file-based workloads, Azure FXT Edge Filer keeps your data on the fastest path to processing resources. Managing data storage is easy with Azure FXT Edge Filer. Shift aging data to Azure Blob Storage to keep it easily accessible with minimal latency. Balance on-premises and cloud storage. -
25
Infraon IMS
Infraon
A complete Unified Infrastructure Monitoring Suite for IT, Networking and IoT devices powered by AI. Powered by AI, Infraon IMS offers you a platform that provides precision monitoring, detailed insight and rapid troubleshooting for heterogeneous IT Infrastructure across enterprises of all sizes. Gaining real time reports and alerts on application and network performance on a single platform enables teams to collaboratively troubleshoot performance issues and proactively ensure top-notch service quality. Change from manual to automatic and simplify your IT tasks to skillfully manage all devices across multiple data centers from a single location. Equip IT workforce to seamlessly troubleshoot issues and ensure service excellence anytime and anyplace. Download, baseline and actively track any configuration changes in your network devices with color-code highlights, instant notifications and approval settings.Starting Price: $10 per month -
26
Ignatiuz HelpDesk
Ignatiuz Software
Engage users like never before with outstanding user experiences in the most intuitive way possible with our multi-touch applications, augmented reality, and virtual reality technology. Happy employees lead to business success. Give them the care they need with SharePoint Helpdesk, a free-to-use internal ticketing system in Microsoft Teams for Office 365, and SharePoint Online Helpdesk solutions by Ignatiuz. SharePoint Online Helpdesk is designed to facilitate seamless communication between the employees and helpdesk agents. Along with creating support tickets, employees can track the status of all their tickets in one place. Easy reporting features give administrators complete insights into agent performance and helps in the decision-making process. SharePoint enables automated notifications to concerned users during ticket creation, resolution, and response management. It enables cross-functional team synchronization and collaboration for better productivity.Starting Price: $1,499 per year -
27
HESK
Klemen Stirn
Thousands use HESK help desk software daily to track, organize and resolve customer issues. 86% of users say the integrated knowledge base decreased the number of their support requests. Keep customers happy and your team on top of things with the right data at the right time. Get your help desk up and running in minutes with the hassle-free HESK cloud service. Help them resolve common issues quickly by addressing them in the knowledge base. When needed, they readily submit a question/issue—a support ticket is born. Prioritize tickets by urgency, organize them into categories and filter them in many convenient ways. Setup staff accounts, restrict their access and functionality, and see who is working on what. Each support ticket contains request details and lets you talk back and forth with the customer. -
28
Salerio
corfinancial
Software used globally by major asset managers, hedge funds and outsource administrators to streamline post-trade processing and mitigate operational risk. A post-execution trade processing system combining matching & confirmation, settlement instruction processing, and failed trade management into a single solution to meet T+1 settlement needs, today. Salerio, a modular, multi-asset class, settlements solution, deployed as a middle office platform by global investment managers, hedge fund managers, asset owners, sovereign wealth managers, and outsourced service providers (TPAs) to focus on what matters most; getting trades confirmed, processed and settled no matter how high the trade volumes are. Mitigate operational, counterparty, and settlement risk that comes with a trail of communications via email, phone, or even fax messages. Our exception management hub provides trade matching, confirmation, settlement messaging, settlement tracking, and failed trade management for securities. -
29
Gaspar AI
Gaspar AI
Gaspar AI is your intelligent AI partner for optimal service desk operations and experiences. It uses Generative AI to instantly auto-resolve 40% of recurrent employee requests on Slack, Microsoft Teams & Jira Service Management - so no need to switch platforms and workflows to build and automate repetitive processes, such as employee onboarding. Through an easy-to-use portal, admins get complete authority over their Gaspar AI deployment. Gaspar AI's analytics dashboard offers a comprehensive overview of insights and real-time monitoring of key KPIs so that IT leaders get an exceptional outlook on their support process performance. And thanks to the proactive insights feature IT teams can improve knowledge sharing and management while creating the ultimate knowledge base.Starting Price: $4 per user per month -
30
SkyVault
Runwell Solutions
Runwell protects your business like no other. Building on decades of combined expertise in the evolving IT security landscape, we’ve developed a unique integrated and robust service to manage the full range of data and network protection requirements. We love learning about you: what you do, what drives you, and about your business needs. Our passion for the success of your business drives us to deliver the best solutions and services we can. We’ll get an engineer working on your issue as soon as possible, typically within an hour. We can handle support for your computers, laptops, tablets, smartphones, printers, network cables, switches, wireless equipment, firewalls, servers (virtual or physical), backup (onsite and offsite). We’re well-versed in working with a wide range of line of business software applications, such as Microsoft Office, QuickBooks, document management systems, time and billing software, tax suites and so on. -
31
Rhino Support
Rhino Support
There are only a few reasons why shoppers abandon their carts. Using live chat can help with price issues - people price check all the time. By chatting with them, you reassure and build rapport with them, giving them a reason to buy from you. Window shopping - shoppers want to know what colors and sizes are in stock. Checkout problems - the importance of assisting shoppers as they checkout goes without saying. People love a discount - wouldn't it be nice to offer visitors a discount via chat? You may just sway their decision to purchase. To fully understand why this is so, put yourself in the shoes of your customers. Consider the last time you used live chat in your everyday life. Maybe it was when you where shopping or had an issue with a service. Wasn’t live chat easier than calling, waiting on hold and then talking to someone who was hard to understand? Chat is instant, easy & skyrockets customer satisfaction.Starting Price: $ 97 per month -
32
PrintScout
Enttry Software
that helps businesses track activities across multiple printers and MFPs and automatically collect counters. PrintScout is a software / service that allows you to monitor printers and MFPs distributed across multiple clients / locations. In addition to automating the collection of print counters (physical counters / hardware) for billing and closing monthly print volume in a single web administration application. The tool is marketed as a SaaS service (Software as a Service) and does not require print servers. Monitoring can take place with any printer or MFP connected to a local network. You pay a monthly fee per monitored printer according to the chosen version. Ideal solution for companies that rent printers, lending, print outsourcing, MPS (Managed Print Services) or provide support for multiple distributed printers. It can be used by small to large companies that are concerned with the management and control of printing assets. -
33
benefitexpress
benefitexpress
Born from benefits experts, benefitexpress delivers industry leading cloud-based benefits administration software, solutions and services to employers and broker partners. Our fully outsourced solution, My Benefit Express™, simplifies your benefits administration responsibilities and helps employees make informed decisions–enhancing employee engagement and satisfaction. Software and services span a suite of end-to-end solutions including a full-service call center, daily administration, integrated ACA administration, reimbursement account administration, dependent eligibility audits, and total compensation statements. Our commitment to creative problem solving, scalable systems, and full accountability helps assure our clients’ success, including healthcare organizations, major universities and educational institutions, large enterprises, and growing businesses. -
34
PHTPlus
PHTPlus
TrinSoft’s PHTPlus is a powerful ERP solution for Plating, Heat Treating and Finishing Services on a local or global scale. PHTPlus is built for the outsourced manufacturing service company specializing in finishing services such as plating and coating. The solution is designed to give you a single view into all systems, delivering the control and insight you need to streamline processes, reduce costs and increase margins. PHTPlus is designed to work the way you do. It’s for companies like yours that receive customers’ parts, perform a process on them, and send those parts back to the customer. Every manufacturer needs insight into processes, but outsourced manufacturing and service companies need it more than most. And for companies that specialize in finishing services, like plating, heat treating, sealing, or coating – insight, control, and accountability are absolutely essential.Starting Price: $75 per month -
35
Rezolve.ai
Rezolve.ai
Rezolve.ai is an Agentic AI platform built for enterprise IT, HR, and FinOps operations. The solution combines multi-agent orchestration, AI-powered enterprise search, workflow automation, and autonomous support capabilities to help organizations modernize employee service operations. Rezolve.ai enables AI agents to resolve repetitive service requests, automate workflows, search enterprise knowledge bases, and interact with backend systems across Microsoft Teams, Slack, voice, chat, email, and mobile channels. The platform integrates with ServiceNow, Jira Service Management, Freshservice, Workday, SharePoint, Confluence, and other enterprise systems. Key features include: - Autonomous ticket handling - AI voice support - Enterprise AI search with citations - Conversational workflow automation - AI Ops automation - No-code AI agent deployment - Enterprise-grade governance and compliance Rezolve.ai helps enterprises reduce support costs and improve response times. -
36
VensureHR
Vensure
A Professional Employer Organization (PEO) provides Human Resource services for small and mid-market companies through a co-employment relationship. Services primarily include payroll administration, voluntary and medical benefits, risk management, workers’ compensation, HR administration and employee development. According to the National Association of Professional Employer Organizations, small businesses that use a PEO experience up to 9% faster growth over those that don’t. As a small business owner of a small and medium-sized enterprise (SME), you have invested a lot of time and energy in building your business. Vensure offers PEO services to businesses of all sizes, and we can help your business prosper as your small business PEO. Outsourcing HR tasks such as payroll, time and attendance, and compliance management allows you to focus on what matters most: developing and growing the business. -
37
Infraon NMS
Infraon
It’s unreliable to use multiple network management tools. But, finding a service provider with a dedicated network lifecycle expertise is hard. Low employee productivity due to constantly switching tools. Multiple EMS/NMS tools with poor visibility of topology. Outsourcing woes caused by poor SLAs and reporting. Extra training for staff that could take up to 10-40 hours every year. Inability to identify and resolve problems and incidents. Event noise that results in network health misinformation. Faster identification of network issues. Reduced downtime whenever faults occur, and custom data visualization. Infraon ITSM is an AI-based software that supercharges team communication and collaboration with prebuilt automated workflows. You can create a fully modernized workspace with quick resolutions, proactive monitoring, intelligent alerts, and more. Integrated fault management and self-healing capabilities to fix outages. -
38
Serverless360
Kovai
A portal focused on Operations and Support for Microsoft Azure Serverless resources. Complementary tool to Azure portal in supporting Azure Serverless Application. Manual and Automated message processing, way beyond Service Bus Explorer. Detect failure, autocorrect state, correlate run resubmission, Azure portals gaps addressed. Detect anomalies, autocorrect state, achieve what are not possible through Application insights. View and process dead-letters in Event Grid subscriptions along with extensive monitoring. Simulate test environment, monitor partitions, check for active clients and much more. Auto clean blobs. Monitor storage account components on their state and properties. Monitor Products, Endpoints and Operations at multiple perspectives. Auto manage APIM state. Manage and monitor Azure Relays including Hybrid relays along with analytics. Detect HTTP errors, CPU time, Garbage collection and health of the Azure Web Apps. -
39
Help Sumo
Help Sumo
Help Sumo offers a 24/7 help center where your customers can answer their own questions – whenever, wherever. Build a rich and engaging knowledgebase that your customers find useful. Track what your customers are searching for through the help center. Find what’s working well and optimize your content based on the customers behavior. Build multiple help centers and customize each with unique content and branding. Transform your team to customer advocates, by providing everything they need to be proactive and deliver exceptional personalized customer service. With all your customer’s information readily available, reach out and support your customers before they come up with any issues. Maintain better customer service with best Help desk software.Starting Price: $14.99 per user per month -
40
Symantec Cloud Workload Protection
Broadcom
Many applications and services running in public clouds use Amazon S3 buckets and Azure Blob storage. Over time, storage can become contaminated with malware, misconfigured buckets can allow data breaches, and unclassified sensitive data can result in compliance violations and fines. CWP for Storage automatically discovers and scans Amazon S3 buckets and Azure Blobs to keep cloud storage clean and secure. CWP for Storage DLP applies Symantec DLP policy to Amazon S3 to discover and classify sensitive information. AWS Tags can be applied as needed for remediation and further actions in time. Cloud security posture management (CSPM) for Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP). Containers improve agility, however they also bring public cloud security challenges and vulnerabilities that increase risk. -
41
Risotto
Risotto
Risotto is an AI-powered IT help desk platform designed to automate and streamline IT service management directly within Slack. It enables businesses to reduce IT workload, improve service efficiency, and maintain compliance in one seamless Slack-native solution. Risotto integrates with existing tools like Slack, Jira, and Okta to eliminate slow, manual IT and HR support requests. It monitors incoming software access requests and automatically resolves tickets. For those it can't resolve, it expedites to a team member with helpful details. Risotto can also help a user solve issues it has learned from threads previously encountered, walking them through step-by-step. IT and HR teams can then focus on higher-value work. Risotto provides a better, faster, and more secure support experience to everyone in companies of all sizes. -
42
Azure Private Link
Microsoft
Azure Private Link provides private connectivity from a virtual network to Azure platform as a service (PaaS), customer-owned, or Microsoft partner services. It simplifies the network architecture and secures the connection between endpoints in Azure by eliminating data exposure to the public internet. Private connectivity to services on Azure—traffic remains on the Microsoft network, with no public internet access. Use Private Link to bring services delivered on Azure into your private virtual network by mapping it to a private endpoint. Or privately deliver your own services in your customers’ virtual networks. All traffic to the service can be routed through the private endpoint, so no gateways, NAT devices, ExpressRoute or VPN connections, or public IP addresses are needed. Private Link keeps traffic on the Microsoft global network.Starting Price: $0.01 per hour -
43
Montisvir
One Source Solutions
One Source Solutions manages your operation using Montisvir, our proprietary ERP system. Let our U.S. based customer services team manage your back office, allowing you to focus on your product development and sales. Organizations across the board use outsourcing to improve focus, streamline processes, and lower overhead costs. More companies are advancing beyond outsourcing as a tactical device and, now view outsourcing as a long-term strategic business tool. Companies have extended outsourcing to various areas of their business to give them an edge over their competitors. -
44
ADP Comprehensive Services
ADP Comprehensive Services
While your in-house HR team is working as hard as they can, they can’t always keep up. And busywork can keep you from focusing on the big picture. With ADP Comprehensive Services, you get outsourced execution centered around strategic guidance. Choose one, some or all areas of managed services across HR, talent, benefits administration and payroll, and our HR specialists will work with you on your processes, goals and opportunities — so you can redefine human resources to work harder for your company. With ADP Comprehensive Services, you can keep your back office running on all cylinders so you can focus on what matters. Have access to an ADP HR Specialist who delivers best practices, compliance guidance, and employee relations knowledge. We offer specialists to assist you with talent, benefits, payroll and compliance. With ADP Comprehensive Services, you can keep your back office running on all cylinders so you can focus on what matters. -
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Sitehelpdesk
Sitehelpdesk.com
Feature rich help desk software solution. Suitable for use by any internal support function that receives enquiries from staff. From a link on your Intranet, this web browser based software provides your company employees with online support, request tracking and self-help even when you are not available. The unique design features will allow you to get up and running within hours of installing. Internal staff may log support calls directly from a link on your Intranet using any web browser. sitehelpdesk forms the core support service solution at the heart of our product range and may be downloaded from this site and used as the springboard to your in-house support - you just need a Microsoft server. Alternatively we can host it on the cloud for you. If you are small IT department then sitehelpdesk might meet your immediate requirements and you can easily upgrade to sitehelpdesk-IT later for the additional IT services features. You only pay the difference in price when upgrading.Starting Price: $800.00/one-time -
46
Aisera
Aisera
Aisera stands at the forefront of innovation, introducing a revolutionary solution that redefines the way businesses and customers thrive. Through cutting-edge AI technology, Aisera offers a proactive, personalized, and predictive experience that automates operations and support across various sectors, including HR, IT, sales, and customer service. By providing consumer-like self-service resolutions, Aisera empowers users and drives their success. Unleashing the power of digital transformation, Aisera accelerates the journey towards a streamlined future. By harnessing user and service behavioral intelligence, Aisera enables end-to-end automation of tasks, actions, and critical business processes. Seamlessly integrating with industry-leading platforms such as Salesforce, Zendesk, ServiceNow, Microsoft, Adobe, Oracle, SAP, Marketo, Hubspot, and Okta, Aisera creates exceptional business value. -
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VortalSoft VCC
Vortalsoft
The VortalSoft Virtual Contact Center (VSVCC) is a hosted contact center solution that delivers intelligent call treatment, routing, blending, and management for all of your customer interaction requirements. VortalSoft is a service provider of on demand contact center solutions proven to optimize agent resources and increase the effectiveness of sales, marketing and customer service teams. With VortalSoft, outsourcers and companies of all sizes have a viable alternative to the complexity, cost, and overhead of on?premise contact center infrastructure. A full suite of inbound and outbound solutions are delivered over data networks as a “per user, per month” subscription service. Organizations seeking to harness the value of superior customer contact experiences and improve profitability find VortalSoft’s flexible outsource solutions a competitive advantage. -
48
Coople
Coople
Coople offers the ideal solution for your flexible workforce management and the best workforce for your company. Maximize your revenue by adjusting the size of your team to fluctuating demand curves. Reduce costs by outsourcing HR administration and payroll accounting. On our digital platform for flexible staffing, you will find all the information you need to choose the right employees. We check work permits, professional experience, and level of education. Create a pool of external flexible workers who are available to you when things get tight. Respond quickly and with just a few clicks to peak demand and absences. Whether you want to hire flexibly or permanently, outsource recruitment or administration, we are your ideal partner. The right workforce when you need it. Access a massive pool of temporary, external workforce, hire the right candidates, and build your own flexible talent pool, all in one place, 24/7. -
49
AzureDesk
AzureDesk
Get all the "must-have" features of enterprise-class systems in AzureDesk designed for all businesses at a minimal cost to users. Provide an end to end solutions for customers' issues with AzureDesk’s robust Ticket Management System. AzureDesk supports an unlimited number of email addresses. Emails sent to any of these email accounts will get converted into tickets & will be displayed in ticket Management. Support Center helps in answering your Customers Questions in your absence ensuring Customer Service Support 24/7. Integrate AzureDesk with multiple apps including JIRA, Slack & more. Get insightful Reports on your customer's interactions as well as your Agents/Team performance. Mention your teammates in private notes using Twitter style handle & notify them to collaborate to solve the tickets. Azuredesk is allowing us to manage support tickets in an ISO270001 approved fashion.Starting Price: $12 per month -
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Desk365
Desk365
Desk365 is an AI-powered ticketing system for teams of all sizes. The Desk365 platform empowers agents to enhance productivity, automate workflows, and deliver exceptional customer experiences. With advanced features like AI-agent, approval-management, ITAM, Microsoft365 integration, Desk365 stands for better service, better products, and AI that truly delivers.Starting Price: $12/user/month
