Audience
Organizations interested in an AI solution to transform employee support
About Gaspar AI
Gaspar AI is your intelligent AI partner for optimal service desk operations and experiences. It uses Generative AI to instantly auto-resolve 40% of recurrent employee requests on Slack, Microsoft Teams & Jira Service Management - so no need to switch platforms and workflows to build and automate repetitive processes, such as employee onboarding. Through an easy-to-use portal, admins get complete authority over their Gaspar AI deployment. Gaspar AI's analytics dashboard offers a comprehensive overview of insights and real-time monitoring of key KPIs so that IT leaders get an exceptional outlook on their support process performance. And thanks to the proactive insights feature IT teams can improve knowledge sharing and management while creating the ultimate knowledge base.
Other Popular Alternatives & Related Software
Zendesk
Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale.
Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners.
Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide.
Learn more
Hiver
Hiver is a Gmail-centric customer service solution that helps teams across the organization collaborate on shared inboxes like services@, orders@, support@.
It’s the most frictionless, natural way for teams to handle customer email communication as it works right inside Gmail. It helps customer-facing teams collaborate better and make sure all queries are answered on time, by the right people.
Hiver helps over 1500 companies - ranging from new-age unicorns to traditional enterprises - deliver a better experience to their customers. Companies like Canva, Lonely Planet, Flexport, Pluralsight, Oxford Business Group, and Upwork, among others, are powered by Hiver.
Learn more
Freshdesk
Freshdesk (a product of Freshworks Inc.) is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity. Freshdesk unifies channels, conversations, AI capabilities, customer insights, and advanced ticketing into one place in the Freshdesk Command Center so agents are ready to resolve complaints. With Freddy, People-first AI, customer service teams can take AI agents live in minutes to fully resolve complex and simple queries, get response and resolution assistance from AI copilot, and stay ahead with AI insights. Freshdesk also comes packed with advanced workflows, automations, and self service so you can easily set up and scale customer service on any channel–whether you’re a support team of 10 or 500. Freshdesk is quick to set up, easy to use, and designed for rapid impact—it delivers 225% ROI, 95% omnichannel first contact resolution rate, and up to 80% resolutions with AI agents.
Learn more
HubSpot CRM
HubSpot brings your marketing, sales, and service teams together on the same AI-powered customer platform.
HubSpot's Customer Platform is not just a tool; it's the heartbeat of your business. Designed with passion and precision, HubSpot's Smart CRM stands out as the ultimate solution for empowering your team to build deeper customer relationships. It transforms the way you engage with your customers by offering a seamlessly integrated, all-in-one platform for sales, marketing, and customer service. With HubSpot's CRM, you gain unparalleled insights into your customer interactions, all organized in an intuitive, easy-to-navigate dashboard that promises to skyrocket your team's efficiency. The platform is engineered to grow with you, offering scalable solutions that adapt to your evolving business needs. What's more, HubSpot's Customer Platform includes a robust free version, packed with essential features, making it the perfect choice for ambitious businesses of all sizes.
Learn more
Pricing
Starting Price:
$4 per user per month
Free Trial:
Free Trial available.
Integrations
Company Information
Gaspar AI
Founded: 2020
United States
www.gaspar.ai/platform
Videos and Screen Captures
Other Useful Business Software
One Monitoring Tool for IT, OT and Cloud | Free Trial
Modern infrastructure spans data centers, cloud platforms and factory floors, and every blind spot between them is a risk. PRTG supports SNMP, WMI, SSH and other standard protocols to monitor IT, OT and hybrid environments through one customizable dashboard. Build the views your team needs, from network health to application performance, without switching tools. Try PRTG free for 30 days now.
Product Details
Platforms Supported
Cloud
Training
Live Online
Support
Online
