Audience
Companies searching for a tool offering network administration, desktop support, cloud, and Office 365 services
About IGTech365
This is what we do, all day, every day. The best IT Outsourcing Services, or managed IT service, is the one you never talk about. Stop dealing with IT issues and focus on what you do best. We provide complete IT outsourcing services and network administration for companies just like yours. Desktop support, employee questions, training, and issues. Network administration, firewalls, switches, routers. Microsoft support, we sit on hold so you don’t have to. Cloud services – Azure, VMWare, blob storage, virtual servers. Microsoft 365 / Office 365 implementation. Microsoft licensing as your CSP – big changes coming 1/1/2022. Up to 24x7x365 help desk and network support available. IT outsourcing services can save you 75% or more on IT payroll for a single IT professional. What happens if that person gets ill, goes on vacation, or walks out? With a managed IT service provider (MSP) like IGTech365, you pay a flat monthly fee at a fraction of the cost of a single IT employee.
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Pricing
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Integrations
No integrations listed.
Company Information
IGTech365
Founded: 2015
United States
www.igtech365.com
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Product Details
Platforms Supported
Cloud
Windows
Mac
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
Online
IGTech365 Frequently Asked Questions
IGTech365 Product Features
Help Desk
Alerts / Escalation
Supported
Customizable Branding
Supported
Document Storage
Supported
Email Integration
Supported
IT Asset Management
Supported
Interaction Tracking
Supported
Live Chat
Supported
Multi-Channel Communication
Supported
Network Monitoring
Supported
Real-time Chat
Supported
Service Level Agreement (SLA) Management
Supported
Automated Routing
Not Supported
Community Forums
Not Supported
Incident Management
Not Supported
Knowledge Base
Not Supported
Known Issue Management
Not Supported
Multiple Brands / Products
Not Supported
Self Service Portal
Not Supported
Ticket Management
Not Supported
