Alternatives to Hive Marketing Cloud
Compare Hive Marketing Cloud alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Hive Marketing Cloud in 2024. Compare features, ratings, user reviews, pricing, and more from Hive Marketing Cloud competitors and alternatives in order to make an informed decision for your business.
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CrossEngage
CrossEngage
CrossEngage helps companies build long-lasting, valuable customer relationships. With its unique Customer Data and Prediction Platform brands can easily identify, prioritize, and activate customer audiences. Leveraging AI and predictive CRM, the SaaS solution determines the monetary impact and urgency of reaching out to customers. This yields better and more relevant customer experiences and increases customer lifetime value and ROI. The CrossEngage Customer Data and Prediction Platform collects and unifies first-party data from all sources. Hence, every marketer can determine relevant audiences through the unique power of predictive CRM and no-code modeling. With built-in audience management, campaigns can be targeted to the most valuable customers and data can be activated for engaging cross-channel customer journeys. -
2
Klaviyo
Klaviyo
Klaviyo is an enterprise-level, cloud-based email marketing software solution for eCommerce companies. With powerful segmentation, one-click integrations, ROI-based reporting, website tracking, pre-built autoresponders, custom activity fields, drag-and-drop email design, and 360° customer profiles, Klaviyo helps brands drive more sales with its super-targeted and highly relevant marketing capabilities. With Klaviyo, users can pull in important data from their eCommerce platform and/or website and put this data to work to help personalize marketing content and optimize business performance. The solution also supports integration with payment processing and point of sale (POS) software solutions, such as Magento, Shopify, and WooCommerce.Starting Price: $20/month -
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Piwik PRO
Piwik PRO
The Only Analytics Suite Designed For Data-Sensitive Industries. Use Piwik PRO to track user behavior even in the most secure areas while staying privacy-compliant, available on-premises and in the cloud. Full compliance with privacy & security laws worldwide. Piwik PRO makes it easy to comply with strict data privacy regulations. From privacy laws in the United States to all European laws and directives, including: GDPR, HIPAA, Chinese Internet Law, Russian law 526-FZ and many more. Piwik PRO offers 100% data ownership. None of it is ever sent to other servers or third parties whether you choose the On-Premises or Cloud solution. Combine data collected through Piwik PRO Analytics Suite to build highly accurate profiles of your customers and research user behavior patterns on the most granular level. Integrate first-party data from web analytics, your company’s CRM, offline sources (including CSV files), forms, and other sources. Get a complete picture of your customers’ behavior.Starting Price: $500 per month -
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WebEngage
WebEngage
WebEngage is the best-in-class marketing automation software suite that helps business-to-consumer (B2C) companies improve user retention and drive more revenues. Cloud-based and easy to use, WebEngage aids businesses in managing cross-channel communication with their customers while allowing them to send messages via Emails, SMS, mobile push notification, web push notification, on-site alerts, in-app messaging, IVR, Facebook & Whatsapp. The solution includes cross-device tracking, live segmentation, deep data personalization, and more. Plus, using WebEngage's Journey Designer helps businesses to effectively create complex lifecycle campaigns. -
5
TransUnion TruAudience
TransUnion
Transform omnichannel media performance with the next generation of identity-driven marketing capabilities. TruAudience™ powers data-driven marketing and measurement with a suite of privacy-first identity resolution, data enrichment, audience targeting and advanced analytics solutions. Transform your data strategy with a robust, end-to-end source of identity. Reach and engage audiences seamlessly across all marketing channels. Continuously measure and improve the impact of your marketing investments. TruAudience connects your data, teams and marketing platforms with a single identity graph to generate better outcomes. More accurately target audiences and personalize experiences across paid and owned media. Adjust media budget allocation, audience targets, creative and publisher placements. -
6
Ortto
Ortto
Connect your data, segment your audience, deliver seamless experiences, and measure success simply. Use no-code integrations to unlock data from marketing, finance, support, sales, and product into a single customer profile to reveal actions that are important to your business. Powerful segmentation allows you to target audiences based on any combination of demographic, firmographic, behavioral, event-based and transactional data. Send the right message, to the right person, at the right time. Connect with your audiences across the entire customer journey with hyper-personalized omnichannel experiences. It’s intelligent automation that feels human. Data should make decisions simpler, not more complicated. Empower your whole team to make data-driven decisions with insightful visual analytics and reports, while custom dashboards keep your team on target.Starting Price: $509 per month -
7
Retina
Retina
Predict future value from day one. Retina is the customer intelligence solution that provides accurate customer lifetime value metrics early in the customer journey. Optimize marketing budgets in real-time, drive more predictable repeat revenue, and elevate brand equity with the most accurate CLV metrics. Align customer acquisition around CLV with improved targeting, ad relevance, conversion rates & customer loyalty. Build lookalike audiences based on your best customers. Focus on customer behavior instead of demographics. Pinpoint attributes that make leads more likely to convert. Uncover product features that drive valuable customer behavior. Create customer journeys that positively impact lifetime value. Implement changes to boost the value of your customer base. Using a sample of your customer data, Retina delivers individual customer lifetime value calculations to qualified customers before you buy. -
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Solitics
Solitics
Leverage Your Data In Real-Time For: Marketing Automation Retention. Automation Personalization Business Intelligence Support. Seamlessly integrate and utilize all your data, in real-time, from one place, for any business need. Enabling Companies To Build Amazing Products. Solitics centralizes your data and provides you with the best utilization tools out there. Whether it’s automation, personalization, product enhancement, analytics or execution – Solitics has got you covered! Marketing Automation. Real-time customer journeys based on all your data Personalized engagements across any marketing channel. Automated analysis of your retention and conversion performance. Machine-based decisions. Technology That Spans Across Industries. Gaming. Trading eCommerce. B2C Brands. For Marketing Teams. Best in class attribution. Analyze campaign impact on revenues across all marketing channels, using data streamed from backend sources. -
9
Lifesight
Lifesight
Lifesight is a future-proof, AI-powered marketing measurements platform, powered by a CDP designed to help drive sustainable growth in the privacy-first era. Our key offering Marketing Mix Modeling (MMM) uses historical data to analyze marketing's impact on sales, dissecting variables like ad spend and pricing. It aids informed budget decisions and data-driven strategy enhancements. In addition to MMM, we provide Multi-Touch Attribution (MTA) which offers detailed insights into complex customer journeys, improving marketing understanding. Unlike single-touch models, MTA considers diverse consumer interactions, enhancing strategy optimization and resource allocation. Lifesight also offers Incrementality Testing, which evaluates the true marketing impact through controlled experiments. It distinguishes natural customer behavior from marketing influence, providing valuable insights for strategy refinement, ROI validation, and optimized budget allocation. -
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Tealium Customer Data Hub
Tealium
Tealium Customer Data Hub is an advanced platform designed to unify, manage, and activate customer data across multiple channels and touchpoints. By integrating data from websites, mobile apps, and other digital sources, it enables businesses to create a cohesive, real-time view of their customers. This centralized data hub empowers organizations to deliver personalized experiences, optimize marketing strategies, and enhance customer engagement. With robust features like data collection, audience segmentation, and real-time data orchestration, Tealium Customer Data Hub allows businesses to turn raw data into actionable insights, driving more effective customer interactions and improved business outcomes. -
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Customerlabs CDP
Customerlabs
CustomerLabs CDP is a cloud-based digital marketing infrastructure that helps Ecommerce, SaaS, B2B and Agency marketers track, identify, segment, sync & analyze their customer data. The platform helps marketers orchestrate personalized campaigns across channels without any developer dependency. Track and collect the customer data you want from your website, app, CRM, email, service & offline channels. With identity resolution, you can map anonymous users and their activities across platforms and get a 360° view of your customers. Create customer segments based on behavior, demographics and user traits to trigger timely messages across channels. You can integrate and seamlessly sync this customer data with your existing marketing tools such as Google Analytics, Google Adwords, Mixpanel, Kissmetrics, Segment, Salesforce, Pipedrive, Zapier, Facebook and 180+ tools in real-time. Back your marketing decisions by capturing accurate customer data with CustomerLabs CDP.Starting Price: $29.00/month -
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Marigold Engage+
Marigold
True digital transformation is only possible if your marketing data is actionable so you can engage customers intelligently, with personalized experiences that build customer lifetime value. Deliver personalized experiences, cross-channel messaging and loyalty programs that add value to your customer relationships. Marigold Engage+ (formerly Cheetah Digital) enables marketers to rapidly scale and meet the demands of the modern consumer. The need for digital transformation is accelerating quickly and you need new capabilities to meet evolving expectations. Marigold Engage+ can help you get there quickly. We provide the integrated technology and services you need to build lasting, profitable and mutually-rewarding relationships with customers. Discover opportunity, build audience segments and orchestrate data with real-time interaction management. Turn marketing efforts into a consumer database using engaging experiences that convert the unknown to known. -
13
Dreamdata.io
Dreamdata
Dreamdata is a B2B revenue attribution platform that empowers go-to-market teams with actionable insights to drive growth. It automatically collects, models, and activates data from across your marketing and sales tech stack, providing a 360° view of the customer journey. With Dreamdata, you can: - Accurately attribute revenue to specific marketing and sales activities. - Understand the ROI of your campaigns and channels. - Identify buying signals and prioritize high-intent leads. - Build targeted audiences for personalized campaigns. - Measure performance against industry benchmarks. Dreamdata's no-code interface makes it easy to use, even for non-technical users, while its powerful analytics capabilities provide the depth of insight needed to make data-driven decisions. By connecting spend to revenue and pipeline, Dreamdata enables B2B teams to optimize their go-to-market strategies and achieve sustainable growth.Starting Price: $999 per month -
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Sparq
Alida
Sparq is a customer insights platform that uncovers actionable earned data. This relationship-based approach progressively profiles the customer at every interaction producing richer customer insights. Customer attributes like motivation, preference, and beliefs are translated into actionable data points. Deeper insights deliver value and improve customer acquisition, retention, and customer satisfaction. Progressive profiling delivers customer insights that can’t be obtained anywhere else. Sparq offers customers the best source of continuously updated insights about customer preferences, priorities, and buying behaviors, obtained with consent. Each Vision Critical customer is assigned a Customer Success Manager who provides guidance on best practices for recruitment and engagement developed over almost 20 years in the customer insights business. -
15
Zeotap
Zeotap
Zeotap is a Customer Intelligence Platform (CIP) that helps companies better understand their customers and predict behaviors, to invest in more meaningful experiences. We enable brands to build on a nucleus of first-party data to win new customers and grow their loyal base. Our independent but integrated modules include customer data unification, identity resolution, enrichment, analytics/modeling (including in data clean rooms), and activation to 100+ partners in the marketing ecosystem. Recognized by Gartner as a "Cool Vendor" (2020) and by AdExchanger as the “Best Data-Enabling Technology” (2019), our platform meets the highest enterprise data privacy and security standards, including GDPR, ISO 27001, and CSA STAR. We serve the world's top brands, agencies, and publishers across a dozen countries in Europe, North and Latin America, and APAC. Zeotap is also the founding member of ID+, a universal marketing ID initiative. -
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Amperity
Amperity
Built for precise, scalable identity resolution, Amperity’s platform delivers on the promise of a complete customer 360 foundation. Starting with a novel approach to resolving identities at scale, learn how we've revolutionized how brands harness the power of customer data. Turn raw customer data into fuel that powers your organization across marketing, analytics, and IT. Skip the data wrangling and query quagmires. Deliver accurate, high-impact insights throughout your organization. Speed, scale, and security to handle the largest datasets easily while respecting user privacy. Our expert teams work with you to get up to 10X return on your investment. A CDP for the entire organization, no matter who needs to use it or what tools need to be connected. Our approach makes sense of messy data and lets you put it to work, fast. Industry-leading value & guidance. Patented, AI-driven Customer 360. -
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Tavisca
Tavisca
Delivering the best customer experience is more than knowing when to communicate. It’s also about how to communicate in our digital, multi-device, multi-channel world to deliver personalized engagement and meaningful interaction. Irrespective of the medium, the message, or the mode, we have the customer experience team and tools to ensure the best experience for your customers, with a seamless representation of your brand. Within our ecosystem, data powers every customer interaction with analytics at the core. As a result, our responsive and contextual platform drives customers to greater lifetime value. Applying machine learning and algorithmic techniques to personalization, call center fraud, gaming, marketing, content intelligence, customer intelligence, digital concierge, and overall engagement. Providing active drill-down dashboards, allowing clients to unlock their insights and collaborate in an analytics playground to further drive strategy. -
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Algonomy
Algonomy
Algonomy’s real-time CDP helps marketers provide consistent personalized customer engagement in the moment. It enables real-time activation of audiences by unifying customer identities across online and offline channels for a single view. It is built for retail with the ability to track customer behavior using 1,200+ measures and dimensions out of the box. It uses ML algorithms to create micro-segments, throw up deep insights and uncover marketing opportunities throughout the customer lifecycle. -
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Revotas
Revotas
Orchestrate campaigns triggered by real-time consumer behavior using Revotas marketing automation platform. Our platform lets you run more effective, efficient campaigns across mobile, email, social, and paid search channels. Create unparalleled customer journey experience and take personalization to a whole new level by leveraging the power of Revotas platform. Using data-driven insights gained from each consumer’s behavioral data, you can improve customer experience and increase conversion. Identify your highest-value subscribers and active consumers, then deliver targeted messages to increase lifetime value. Take a consumer-centric, data-driven approach that automatically personalizes messages at the individual level to increase engagement and loyalty. Predict likely purchase behavior and use AI to adjust results in real-time based on individual behaviors. -
20
Dataforce
Dataforce
Competitor products, version, modules, product age, pricing, warranty expiry, end-of-life, end-of-support, end-of-availability, usage status, user’s persona, product refresh leads. CXO, line of business and IT management contacts, Decision makers and influencer contacts with opt-in permission and real-time data refresh. Lead Score powered by big data, predictive analysis, patterns & research campaigns. Sales qualified leads, marketing qualified leads, actionable sales triggers. 95% coverage of total addressable enterprise market-coverage from NALA, EMEA & APJ. Large, Mid & Small enterprises coverage across 25+ industries from 50+ countries. Discover and track sales triggers and buying signals from your competitors key customers. Paired with the most accurate prospect contact details, your campaigns will be unstoppable. Carefree data that works with your existing CRM systems to provide the highest data accuracy and on-going data maintenance. -
21
Mindbox
Mindbox
Mindbox is an international cloud-based marketing automation SaaS company, offering a holistic and automated real-time customer data platform (CDP) with rich integrated marketing functionality aimed at helping midsize and large B2C businesses to grow customer conversion and retention rate. The platform cleans and merges customers’ data from online, mobile and offline sources, creating unified customer profiles. It enables marketers to analyze and segment data, to manage multi-channel campaigns, promotions, ads, loyalty programs, web&mobile personalization options with customers from a unified user-friendly interface.Starting Price: $414 per month -
22
Related Marketing Cloud
Related Digital
Related Marketing Cloud (RMC) is a personalization and marketing automation tool for data-driven Omni-channel marketing. One-to-one consumer relationships powered by all in one platform to drive higher revenue, improve customer lifetime value, grow audience, and boost performance. We are proud to provide you the following services: Customer Data Platform, Email Marketing, Mobile Marketing, Web Targeting, Product Recommendation, Customer Journey Manager. Related Digital serves more than 1500 clients of all sizes across various industries - including brands like Estee Lauder, Delivery Hero, Ebay, Wolksvagen, Victoria's Secret, Carter's, Aviva, IKEA, Marks&Spencer, Turkcell, Starbucks, Beymen, Audi, Gap, BBVA, Turkish Airlines, Siemens. We are proud to support our clients internationally from our offices in London, Hamburg, Berlin, Dubai and Istanbul. -
23
MessageGears
MessageGears
Use your modern data warehouse to power customer engagement and cross-channel marketing, opening a world of new possibilities for relevant, timely, personalized messaging that yields real results. Use all the data you have, not just what you’ve copied to your marketing cloud. Eliminate wasteful spending and send better messages across channels. MessageGears uses your data where it lives in the format it’s already in, giving you a full suite of enterprise marketing tools at a significantly lower cost of a typical marketing cloud. MessageGears Segment combines the power of an intuitive drag-and-drop segment builder with a segmentation engine that runs as fast as your data warehouse. MessageGears Message allows you to use any available data in any format to personalize messages to each of your customers at a scale that other email marketing providers can’t achieve. -
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ExpertSender
ExpertSender
What is ExpertSender? ExpertSender is a stable, high deliverability platform that helps eCommerce stores to grow their revenue with marketing automation across email, SMS, mobile, web and chat channels. We provide advanced data-driven customer segmentation, dynamic message personalization and dedicated support for all our customers. We've been in the business for over 11 years and deliver over 20 billion messages a year for over 1,000 brands worldwide. Best For Medium-sized and big eCommerce stores, but we also bring value to other industries, including travel & hospitality, finance & banking, automotive and media & publishing. -
25
Oracle Marketing
Oracle
Accelerate business growth and brand loyalty. Oracle CX Marketing (part of Oracle Cloud CX) is an integrated portfolio of digital marketing solutions that help B2B and B2C marketers use real-time intelligence and customer signals to deliver personalized experiences. Connect customer behaviors, transactions, and demographics across marketing, sales, service, and your back-office applications to create the next great experience for each individual. Collect data from more places, apply intelligence at scale, and use insights to deliver personalized experiences in the moments that matter. Empower marketers to use their intuition and creativity to orchestrate amazing B2B and B2C campaigns and irresistible customer experiences. Target high-value accounts and individuals, optimize lead generation and progression, boost customer retention and growth, and ensure consistent, personalized messaging across all channels and geographies. -
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Omniconvert REVEAL
Omniconvert
Omniconvert Reveal helps eCommerce businesses increase lifetime value with customer analytics and RFM segmentation. Reveal is a Customer Value Optimization Platform that helps merchants understand and predict their customers' behavior to improve Customer Lifetime Value. Complex data is easy to understand and visualize, and the revealed insights will help merchants treat customer segments accordingly on every marketing channel. The four main features Reveal offers are related to buying habits and automated RFM segmentation, customer experience with automated pre and post-purchase NPS surveys, product performance with real-time product reports and eCommerce analytics by focusing on the most important KPIs, calculated automatically. -
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ActionIQ
ActionIQ
The ActionIQ Customer Data Platform enables you to align your people, technology, and processes to deliver exceptional customer experiences across every touchpoint. How to separate the CDP posers from the true players. Download ActionIQ’s guide to save yourself months of frustrating research and get to the truth on the confusing CDP landscape. In today’s experience economy, consumers expect brands to know them and consistently deliver authentic, helpful experiences. The ActionIQ CDP enables large organizations to solve chronic customer data fragmentation and gain the customer intelligence needed to orchestrate experiences across all their brand touchpoints. Build an omnichannel “smart hub” stack that unifies data and empowers teams with the real-time insights they need. Gain deep customer understanding that enables you to deliver trust-building, profitable customer experiences at scale. -
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SAS Customer Intelligence
SAS Institute
No matter your level of marketing maturity, marketing solutions from SAS empower you to reimagine marketing. Adaptive planning, journey activation and a real-time decision engine enable you to create appealing, moments-based customer experiences that boost profitability and strengthen brand loyalty. Seamlessly enhance and extend customer data activation beyond a traditional customer data platform. Act faster with out-of-the-box insights driven by advanced AI and machine learning. Accelerate, automate and streamline marketing planning activities for optimal accountability. Create personalized customer journeys that boost response rates and generate profitable leads. Deliver a broader brand experience through other functions, suppliers, vendors or stakeholders. SAS Customer Intelligence 360 delivers purpose-built, intelligent marketing for today's modern enterprises. SAS moves brands from data, to insight, to action with rich functionality for adaptive planning, journey activation, etc. -
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Wisely
Wisely
Winning restaurant brands in every category are personalizing the guest experience to maximize customer lifetime value with Customer Intelligence. There's a proven way to find and keep valuable customers—for life. Profitable brands are empowering every department to work a little smarter. Brands that know their customers best—and inject that intelligence throughout their organization—will win share of wallet, mind, and market. CLV is the profit generated from each individual customer from first visit through last. Industry-leading brands are making this north star metric integral to their business. Gain control of your guest data and connect data silos for a view of 100% of guests. Identify your top 5% of customers by Customer Lifetime Value.Starting Price: $200 per month -
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BPRISE
BPRISE
BPRISE is an advertising and marketing technology firm that brings brands and retailers closer to their mobile-first customers in the online and offline space through ads triggered at relevant locations and measures the impact of ads on conversion and engagement. Our Solution: A Marketing Suite To Engage Your Digital-First Customers Offline And Online. The marketing suite ‘BPRISE Blend’ optimizes the reach of ad campaigns, captures the depth of marketing attribution and visualizes customer journey through the purchase funnel to accurately measure the ROI of digital advertising. Advertisers: Achieve One To One Personalization In Digital Advertising. When is a DSP the answer to maximizing the ROI of your ad spend while speaking with each customer individually? Brands: Gain True Customer Intelligence Of Your Human Consumers. What are the customer insights from online and offline sources that help form profitable customer segments? -
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AiTrillion
AiTrillion
AiTrillion is the only All-in-one automated marketing platform which has a package of all the required tools at one place to help the eCommerce sellers to amplify their sales with engaging unique features and integrated actionable analytics. AiTrillion’s sole motive is to introduce an eCommerce marketing platform for online sellers making an easy space for them to influence more buyers by controlling their own brand and customer experience for generating more sales. AiTrillion compiles your unknown visitors, subscribers, and loyal customers at one place and depict them in the customer timeline from their first visit to the first purchase and beyond, influencing them with variety of attributes followed by re-targeting, re-capturing, re-engaging, redeeming and retention. Send welcome messages to build a strong relationship with them. Let them know about your new arrivals or best-selling products or introduce a welcome discount code right after they subscribe.Starting Price: $29 per month -
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Simon Data
Simon Data
Take full advantage of your data investments by seamlessly integrating with downstream applications. Save time supporting marketing while driving even more value. Work faster with cutting-edge, no-code tools that enable personalization, complex experimentation, and the delivery of connected customer experiences on any channel. We were purpose-built to deliver results. With data and cross-channel orchestration in a single platform, marketers can automate winning, hyper-personalized experiences. See how ASOS combines the data flexibility and ease of integration of a CDP with the orchestration capabilities required to deliver relevant, seamless, and timely messages. Combine the CDP’s data flexibility and ease of integration with the orchestration capabilities required to deliver a seamless, future-proof customer experience that connects. -
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SALESmanago
Benhauer
We help eCommerce businesses grow sales through deep customer understanding and seamless multi-channel interactions. Our approach collects real-time data on transactions, preferences, and website behavior, stored and managed in our Customer Data Platform. This data powers our Omnichannel Marketing Automation and AI-driven personalization. Our platform, co-developed with e-commerce marketers, introduces innovative tools like zero-party data collection, AI email design, and flexible workflows to address e-commerce challenges. Trusted by global brands like Adidas, Converse, and Crocs, we consistently deliver a 5-10x conversion boost and 40% annual growth, recognized by G2 for excellence. Think of us as an extension of your marketing team, always focused on delivering value, starting with a custom Growth Plan tailored to your business.Starting Price: 0 -
34
D•engage
D•engage
Create dynamic customer engagements driven by valuable data insights. Design omni-channel campaigns conveniently housed on one user-friendly platform, available on-cloud or on-site. This data-enriched customer communication tool allows you to maintain compliance whilst ensuring security and personalizing your messaging. Elevate your customer communications and ensure seamless operations. Our marketing software platform will revolutionize your digital commerce, offering customized shopping experiences, insightful analytics, and automated marketing software magic. D•engage reimagines player engagement in the betting Industry with a focus on retention and personalization powered by our consumer data platform. Move beyond simply automating marketing messages. Our Customer Experience Data Platform (CXDP) empowers you to deliver meaningful connections with customers, no matter how they interact with your brand. -
35
rgOne
RedPoint Global
rgOne, Redpoint Global’s fully integrated solution, delivers you a single point of control to connect customer data and execute marketing campaigns. So your customers can achieve the real-time, hyper-personalized experiences they demand. Capture all that's knowable about every individual customer. To create all that's accurate and continually updated, in one Golden Record. Generate your next best offer, action and message. In the context and cadence of each customer. Deliver consistent and personalized experiences across all customer touchpoints. With our flexible cloud architecture and open garden approach, you stay in control. With a deployment that serves your enterprise goals and meets your security needs. Move from mass marketing to real-time, 1to1 personalized marketing. With rgOne’s unrivalled capabilities in customer data management, automated machine learning and intelligent orchestration. -
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Fullstory
Fullstory
Fullstory is a behavioral data platform that surfaces the sentiment buried between clicks, revealing the untold story behind consumer behaviors. From building better fraud detection and forecasting to creating personalization that genuinely resonates, Fullstory enables product, engineering, and data teams to connect sentiment signals with other data sources to intentionally design the next best action. Providing deeper and more immediately actionable insights beyond conventional web and product analytics that can only surface what’s happening but not why, Fullstory is the only behavioral data platform that provides the context needed to build in-the-moment experiences that drive revenue. With automatically captured, indexed, and semantically structured first-party data— served up to your data ecosystem or through our product analytics with session replay, Fullstory’s behavioral data is ready-made for AI. Enterprises no longer waste countless hours and resources analyzing data. -
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Pointillist
Pointillist
Stop wasting time with sticky notes and journey mapping tools, which can’t help you uncover the unscripted behaviors that occur in the real world. Our customer journey analytics software reveals the actual paths your customers take, as they engage with your company across touchpoints and over time. Real-time customer behavior drives the quantitative metrics you’re measured by, like revenue, customer lifetime value, churn, CSAT and NPS®. Unlike other customer analytics solutions, Pointillist lets you connect the dots between customer interactions and business goals in seconds, rather than days or weeks. Your customers expect personalized experiences driven by their current preferences and recent interactions. Pointillist enables you to engage your customers at optimal points along their journey, in real time and through the most effective channels. -
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Optimove
Optimove
Optimove is the leading Relationship Marketing Hub, empowering CRM Marketers to create and manage large-scale, customer-led journeys. Optimove autonomously surfaces valuable customer engagement opportunities, orchestrates self-optimizing customer journeys, and accurately measures the incremental impact of all marketing interactions. With Optimove leading brands such as Staples, JD Sports, Dollar Shave Club, GVC, Family Dollar and Penn National maximize customer loyalty, retention, and lifetime value. -
39
BlueVenn
Upland Software
Customer Data Platform and Omnichannel Marketing Hub. Unify every customer interaction, from all devices and channels, and deliver personalized, omnichannel experiences that increase customer engagement and lifetime value. BlueVenn is a unified customer data management, compliance and customer journey orchestration platform, with analytics and machine learning, to drive highly targeted personalized engagements. Our unique drag & drop customer analytics, segmentation and predictive tools put customer insights at your fingertips, whilst the omnichannel customer journey builder personalizes every online or offline customer touch-point.Starting Price: $2,333 per month -
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Adtelligence
ADTELLIGENCE GmbH
Use existing customer data to generate insights. Learn about your customers to forecast their behavior. Train your website to proactively identify visitor needs and respond with the best possible content. Automate your processes and enable the engine to learn from its experiences. This allows you to activate your customer with the right offer at the right time – automated and in real time. Relieve your team of time consuming, repetitive tasks and extend the capacity for achieving your goals. We deliver smart, future oriented software solutions to ensure maximum effectiveness for all your sales processes. -
41
Bikky
Bikky
Build a single source of truth of your guests to understand who they are, their behavior across channels, and how it impacts your restaurant. See 360 guest profiles across your POS, online ordering, reservations, and loyalty platforms. Segment your customers and drill in to see marketing engagement and order history. Map retention, frequency, and lifetime value by location and view revenue analytics over time. Understand audience sizes over time with instant insights that answer burning questions. Know exactly how each location is performing to know what’s working, what’s not, and what to do next. See holistic and by-location insights, like new guest acquisition, retention, and lifetime value. Identify revenue drivers and detractors, like what menu items drive trial, retention, and churn. Empower your GMs with the KPIs that matter most to your brand.Starting Price: $200 per location per month -
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OdinText Text Analytics
OdinAnswers
At the intersection of Customer Experience and Business Intelligence, Customer Intelligence reveals the critical connection between your customer's thoughts and feelings and the metrics driving business. Explore gives you the power to develop the Answers your company needs to make impactful decisions. You have collected the thoughts and feelings of your customers in various feedback, survey and customer support systems. Start putting this data into OdinExplore to understand at scale. Find which topics are most impactful to your customers by exploring the topics in their feedback. Explore auto-terms, create important topics, apply dictionaries, and analyze emotions and sentiment. Create segments based on specific demographics, ratings, or time periods to discover and highlight the distinctions between different groups of people. Run multiple experiments to gain new perspectives on different customer segments, products, and more.Starting Price: $999 per month -
43
Zoho Marketing Automation is an all-in-one marketing automation software that revolutionizes your marketing efforts. With its intuitive features, you can effortlessly generate high-quality leads, engage with your audience across multiple channels, and nurture leads to conversion. From creating personalized campaigns to analyzing website performance, managing lead lifecycles, and optimizing marketing plans, Zoho Marketing Automation empowers you to achieve remarkable results. Whether you run an e-commerce business or need advanced lead nurturing capabilities, this all-in-one solution is designed to supercharge your marketing strategies and drive success. Experience the power of Zoho Marketing Automation and unlock a world of possibilities for your business.Starting Price: $19 per month
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44
CrowdPower
CrowdPower
Grow your business with targeted customer engagement. Track key customer actions and deliver tailored communications to drive sales and increase engagement. Grow your business with targeted customer engagement. Track key customer actions and deliver tailored communications to drive sales and increase engagement. Advanced Segmentation. Create customer lists based on who they are, where they are, and what they do (or didn’t do) to send targeted messages at the right time. Simple Execution. Powerful Results. Add CrowdPower to your website with just a few lines of code and start delivering tailored communications to drive sales. If your organization is using Segment to install third party integrations, you can start using CrowdPower instantly by turning on the integration in Segment’s console.Starting Price: $48 per month -
45
Factori
Factori
Factori is a customer intelligence platform that empowers businesses to seamlessly collect, unify, enrich, and segment their customer data to yield actionable insights and optimize omnichannel marketing initiatives & ad spends. Our offering 'Audiences' is a customer segmentation platform that empowers businesses to precisely target their ideal customer segments for delivering tailored messages across multiple channels, thereby driving better sales and increased ROI. 'Measurements' is our data-driven marketing analytics and attribution offering that provides a holistic view of marketing impact, minimizing ad wastage with actionable insights and real-time optimization. Businesses can also plan and measure the effectiveness of their outdoor advertising campaigns with ease now with the help of Factori's 'Out Of Home'. And finally with 'Data Intelligence', businesses can gain actionable insights that drive business growth and strategic decision-making. -
46
Smart Signals
Fiind
Your customers are on the move, know where they’re heading in real-time. Fiind customer intelligence platform helps you gain the edge over your competitors by being able to reach your prospects and customers on time, with the help of millions of customer signals across internal and external data sources. Get actionable insights based on the context of each account you are targeting. Our customer intelligence platform gives your sales the edge by tapping into the pitch points for each target account. Improve the efficiency of marketing by segmenting your accounts based on where they are in the buying cycle. Unleash the true potential of your marketing investments by bringing in the power of artificial intelligence into your CRM and marketing automation tools. Leverage your signals for upsell and cross-sell opportunities. -
47
Coglide
Coglide
Coglide helps marketers automatically build and manage buyer personas so they can run personal, engaging, high-performance campaigns. Good marketing starts with good buyer personas. Personas enable us to understand who we are trying to market and sell to. Without them, we would be running campaigns and creating content with no idea of who we are targeting. Buyer personas represent a set of characteristics your business needs to understand about your ideal customers. It's that simple really. Increase the focus and quality of your decision making with data-driven insights on how best to engage your audiences and what to include in messaging and content marketing. Dynamic persona mapping quickly uncovers who your audience is and where they are in the journey to determine the optimal number of touchpoints for nurturing your sales funnel for better results.Starting Price: $99 per month -
48
Qfiniti
OpenText CEM
OpenText™ Qfiniti is a unified, centrally managed suite of workforce optimization solutions for multichannel interaction analysis, offering real-time agent support and call center performance management capabilities. Qfiniti automatically delivers relevant, accessible and actionable customer intelligence to allow organizations to better understand customer interactions and deliver outstanding service across the globe. Deployed on-premises or on the cloud, Qfiniti integrates with most contact center telephony systems and CcaaS vendors, such as Amazon Connect, Twilio, RingCentral and Genesys. Offers performance assessment capabilities to identify coaching opportunities. Allows users to create and modify evaluations online with easy-to-use scoring and navigation features. Uses unique agent rankings, skills, seniority and availability to support scheduling,and allows users to forecast staffing requirements and accurately schedule single and multi-skilled agents. -
49
Xperience by Kentico
Kentico Software
Kentico is an award-winning provider of digital experience platforms that enable businesses to drive better outcomes with fewer resources by delivering multichannel digital experiences using a hybrid headless approach. Its digital experience platform (DXP), Xperience by Kentico, minimizes overhead by focusing on real customer needs. With a wide set of capabilities, it empowers teams to deliver better customer experiences through multiple channels faster. Thanks to Kentico, marketers can craft consistent personalized customer journeys from awareness to advocacy using built-in low-code, no-code tools. They can experiment with new marketing channels and improve the maturity of their marketing ecosystem, while enhancing business and marketing agility. Kentico offers excellent Time-to-Market and Total Cost of Ownership (TCO), market-leading support, SaaS or on-premises deployment, and is backed by a global network of implementation partners.Starting Price: $11,880 / year -
50
Netcore Cloud
Netcore
Netcore Customer Engagement & Experience is an intelligent full-stack platform that gives you the power to redefine growth. Full stack growth platform for marketers, product and growth managers. Grow your conversion, retention, and revenue with Raman's game-changing predictive intelligence. Marketing and product leaders at customer-centric brands trust Netcore to deliver a world-class customer experience. Powerful, easy to use intelligent customer engagement platform helping you increase conversion & retention. Efficiently automate the delivery of highly personalized campaigns to distinct customers. Netcore Customer Engagement takes the guesswork out of how to engage with customers with data analysis backed by machine learning. Create a unified profile by stitching together data-points from every interaction a customer has with your brand across online & offline channels - website, mobile app, & marketing channels