Silverware is an enterprise-grade hospitality platform built for hotels, resorts, and complex multi-venue operations. For more than 30 years, Silverware has powered high-end hospitality environments where uptime, integration depth, and operational flexibility are critical.
The platform includes Point of Sale, GuestX, Scan & Pay, Online Ordering, and Mobile Technology for front-of-house operations, with Heartbeat Dashboard and Admin Center providing enterprise visibility and control. Integrated capabilities such as Silverware Pay, CRM & Loyalty, Self-Serve Kiosks, and Kitchen Display System support payments, guest engagement, and high-volume service workflows.
With deep PMS integrations, unified guest profiles, multi-revenue-center management, real-time reporting, and 170+ integration partners, Silverware powers over 20,000 venues across 35+ countries, helping hospitality operators reduce complexity, protect revenue, and deliver consistent guest experiences at scale.
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Streamline your customer flow with our SMS-powered waitlist, reservations, and queue management app for restaurants, health care providers, and many other businesses.
* Customers can add themselves to your list via an embeddable widget, web page, or SMS message. Or you can turn this off.
* Online reservations/appointments, customizable for restaurants, personal services, retail, entertainment, DMVs, and more.
* Easily text guests when you're ready for them. Choose from a variety of customizable automated messages, or open up a 1:1 SMS chat.
* Use other software for appointments? No problem. Upload reservations or use our API, then you can still manage your customer flow and messaging within our app.
* Integrates with Square POS and Weebly to easily send texts when an order is ready.
*No app for you or your customers to download.
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Fishbowl
Empowering unparalleled guest engagement with unmatched data and intelligence, we are the innovative, pioneering leaders in restaurant CRM, analytics, and strategic restaurant marketing.
Pioneering restaurant marketing, we've excelled for 20+ years and 50,000 thrilled clients. Our recipe for success? Serving up targeted, captivating content to delight your guests, always.
We’ll pull any or all of your data — Point of Sale, Reservations, Delivery, Online Ordering, and more. If you have access, we’ll connect to it. Then we’ll show you how to use that intelligence for more effective marketing.
Every guest has an evolving story with your brand. We’ll help you build robust profiles that will inform and maximize every brand interaction. Glean insights to create targeted offers and create loyal customers.
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