+
+

Related Products

  • Silverware
    12 Ratings
    Visit Website
  • Smoobu
    207 Ratings
    Visit Website
  • SiteMinder
    671 Ratings
    Visit Website
  • Retreat Guru
    133 Ratings
    Visit Website
  • Park With Us
    35 Ratings
    Visit Website
  • rezStream Cloud PMS
    126 Ratings
    Visit Website
  • Bokun
    787 Ratings
    Visit Website
  • Arryved
    46 Ratings
    Visit Website
  • Bookinglayer
    146 Ratings
    Visit Website
  • kama.ai
    9 Ratings
    Visit Website

About

Deliver incredible guest experiences. Listen more, analyze it all, and uncover the insights you can act on with GuestXM by Black Box Intelligence, the first customer experience management platform purpose-built for the restaurant industry. Bring brand reputation management into one system. Manage online business profiles, track customer feedback, and then engage guests at the right time with the right response. Get a total picture of your frontline workforce. Hire smarter, motivate with purpose, and retain the talent that lines up with your brand’s standards. Get a complete view of what your guests are thinking and feeling with comprehensive listening across every single channel. Be in complete control over your operations and experiences. Spot successes, respond to issues, and build a culture of action based on data and insights. Observe sales, traffic, employee, and guest data for your brand and your segment.

About

Winning restaurant brands in every category are personalizing the guest experience to maximize customer lifetime value with Customer Intelligence. There's a proven way to find and keep valuable customers—for life. Profitable brands are empowering every department to work a little smarter. Brands that know their customers best—and inject that intelligence throughout their organization—will win share of wallet, mind, and market. CLV is the profit generated from each individual customer from first visit through last. Industry-leading brands are making this north star metric integral to their business. Gain control of your guest data and connect data silos for a view of 100% of guests. Identify your top 5% of customers by Customer Lifetime Value.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses and restaurants searching for a solution to manage sales, clients, orders, traffic, employees, and guest data

Audience

Restaurant Management solution for restaurants

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$200 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

GuestXM
United States
guestxm.com

Company Information

Wisely
Founded: 2014
United States
getwisely.com

Alternatives

Alternatives

TablesReady

TablesReady

Table's Ready, LLC
Delightable

Delightable

Fishbowl
Delightable

Delightable

Fishbowl

Categories

Categories

Restaurant Management Features

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Integrations

Ecotrak
Olo
PayDay Portal

Integrations

Ecotrak
Olo
PayDay Portal
Claim GuestXM and update features and information
Claim GuestXM and update features and information
Claim Wisely and update features and information
Claim Wisely and update features and information