Audience

Companies interested in a CX solution built on a cloud platform that incorporates best practices and applied emerging technologies

About Oracle Cloud CX

Built on a cloud platform that incorporates best practices and applied emerging technologies, Oracle Cloud CX offers tools simple enough for business users to manage, yet powerful enough for developers to extend. Oracle CX applications are innovative and flexible, and provide consistent performance and security. Oracle Cloud CX takes a data-first approach, connecting customer behaviors, transactions, and demographics across marketing, sales, service, and your back-office applications to create the next great experience for each individual. Oracle has been helping customers manage, secure, and drive business value from data for more than 40 years. Data is our DNA. Create, syndicate, and distribute relevant and consistent content and offers to personalize customer experiences. Oracle Content Management anchors all enterprise content and assets—invoices, marketing assets, company files, images, and videos—in one place.

Integrations

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Company Information

Oracle
Founded: 1977
United States
www.oracle.com/cx/platform/

Videos and Screen Captures

Oracle Cloud CX Screenshot 1
Other Useful Business Software
$300 Free Credits to Build on Google Cloud Icon
$300 Free Credits to Build on Google Cloud

New customers can spin up VMs, build with AI, and query data at no cost.

Put your $300 in credit toward real workloads, then keep building with free monthly usage for 20+ products. No commitment and no charge until you upgrade.
Start Free

Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Videos
Support
Phone Support
Online

Oracle Cloud CX Frequently Asked Questions

Q: What kinds of users and organization types does Oracle Cloud CX work with?
Oracle Cloud CX works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Oracle Cloud CX support in their product?
Oracle Cloud CX supports these languages: English.
Q: What kind of support options does Oracle Cloud CX offer?
Oracle Cloud CX offers support via phone support and online.
Q: What other applications or services does Oracle Cloud CX integrate with?
Oracle Cloud CX integrates with: Ada, appyReward, Aptivio, Azure NetApp Files, Canonical Juju, CrowdTwist, CyberPlan, DBeaver Community, DbVisualizer, Orange Tree, Immuta, MicroK8s, MicroStack, Mir Display Server, Multipass, MySQL Workbench, NetApp Cloud Insights, NiCE CXone Mpower, OnScreen, Oracle Audience Segmentation, Oracle Big Data Preparation, Oracle Cloud Infrastructure Object Storage, Oracle Content Management, and Oracle Advertising and more.
Q: What type of training does Oracle Cloud CX provide?
Oracle Cloud CX provides training in the form of documentation, live online, and videos.

Oracle Cloud CX Product Features

Customer Experience

Survey Management Not Supported
Customer Segmentation Not Supported
Action Management Not Supported
Feedback Management Not Supported
Knowledge Management Not Supported
Sentiment Analysis Not Supported
Analytics Not Supported
Dashboard Not Supported
Multi-Channel Collection Not Supported
Text Analysis Not Supported
Trend Analysis Not Supported