Alternatives to HORISEN Omnichannel Router
Compare HORISEN Omnichannel Router alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to HORISEN Omnichannel Router in 2026. Compare features, ratings, user reviews, pricing, and more from HORISEN Omnichannel Router competitors and alternatives in order to make an informed decision for your business.
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Signalmash
Signalmash
Signalmash is a boutique CPaaS built for businesses that need reliable communications and real human support behind every interaction. No tiers. No wait times. Real support for faster development and better outcomes for your customers. Our enterprise-grade customer gets a dedicated Slack channel with our engineers. Direct Tier-1 connections with AT&T, Verizon & T-Mobile. 94% first-time 10DLC approval rate. SMS: 10DLC | Short code | Toll-free | SimplyRCS (simplyrcs.ai): RCS Rich | RCS Media through API & No-Code Platform Voice: SIP Trunking | VoIP | Termination | Origination Numbers/DIDs: Local, short code & toll-free numbers | BCID (Branded Caller ID) Number Intelligence/Lookup: Subscriber Info (CNAM) | Carrier Information | Carrier Type (Fixed or Wireless) | Federal DNC Status Signalmash enterprise-grade reliability, boutique-level support. -
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Infobip
Infobip
Infobip is a global leader in omnichannel engagement powering a broad range of messaging channels, tools and solutions for advanced customer engagement, authentication and security. With over 700 direct carrier connections and 60+ offices on 6 continents, Infobip is the #1 choice of some of the world's biggest companies to scale their customer communications. We help our clients and partners overcome the complexity of consumer communications, grow their business and enhance customer experience, all in a fast, secure and reliable way. With Infobip, you can achieve deeper customer engagement across the widest selection of local and global channels, including: SMS MMS RCS Live Chat WhatsApp Business Apple Messages for Business Facebook Messenger Instagram Business Telegram Viber Voice / VOIP Video Email -
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smsmode
smsmode©
Communication Platform As A Service (CPaaS). smsmode© provides complete mobile messaging routing services. SMS, TTS, Google RCS or WhatsApp Business. Connect with your customers around the world via our innovative and powerful tools, with the level of security you need to ensure. smsmode© integrates easily with your existing tools to increase their potential through mobile messaging. Use our REST API, SMPP and plugins to create these custom integrations with your applications, CRM, ERP, and more. Our documentation and our experts will help you to reach your goals! European solution GDPR compliant ISO 27001 & 27701 99.95% SLA Responsability Europe CSR CommitmentStarting Price: €9 per month + 4.40 cts / SMS -
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Gupshup
Gupshup
Headquartered in Silicon Valley, Gupshup is a leading conversational messaging platform that enables businesses to build engaging conversational experiences seamlessly across 30+ messaging channels using a single API. Gupshup offers an easy-to-use omnichannel messaging API, advanced bot-building platform and mobile marketing tools. Gupshup's messaging platform handles over 6 billion messages per month enabling over 39,600 businesses send messages to several billion users across popular messaging channels such as SMS, Voice, WhatsApp, Mobile Web, Android RCS, Instagram, Twitter, Telegram, WeChat, FB Messenger, Slack, Viber, Skype and many more. Gupshup's constant innovation enables it to offer market leading features on its platform, enabling developers to build Interactive, Programmable and Rich omni-channel CX journeys across messaging servicesStarting Price: $0.01 -
5
Routee
AMD Telecom
Routee is an intelligent omnichannel communication platform (CPaaS) offering advanced Web and API automation for all industries worldwide. Powered by AMD Telecom’s robust infrastructure, Routee's services enable businesses to optimize their marketing & business processes. -SMS Marketing: tailor-made messages based on customers' individual preferences -Email Marketing: personalized newsletters & email campaigns based on an audience's behavioral data -Transactional Email: automated emails to customers on important data regarding their transactions -Marketing Automation: rich forms & customer data capture, automation of repetitive marketing tasks, and tracking of marketing campaigns -Two Factor Authentication: a second layer of security with fallback through SMS, Voice, Viber & Missed Call -Cloud IVR: multilingual capabilities, turning speech into text, & text to human-sounding speech -Push Notification: personalized web & mobile push notifications, based on segmentation and userStarting Price: $0.01 one-time fee -
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HORISEN STP Platform
HORISEN
HORISEN STP Platform is software for routing and managing SS7 signalling traffic between mobile network operators, carriers, and service providers. It supports SIGTRAN over M3UA, with routing across MTP, SCCP, and TCAP layers and compatibility with MAP and CAP. Network teams can configure fixed, load-balanced, ratio, and fallback routes, manage signalling connections, and apply real-time screening rules across signalling layers. The platform also provides SS7 trace capture, transaction-level CDR logging, traffic dashboards, and monitoring for signalling links and SIGTRAN connections. It supports redundant architecture and cloud-hosted or dedicated on-premise deployment. Intended users include MNOs, MVNOs, SMS aggregators, interconnect hubs, CPaaS providers, and signalling solution vendors managing SS7-based messaging or voice traffic. -
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Syniverse CPaaS Concierge
Syniverse
Syniverse CPaaS (Communications Platform as a Service) Concierge is a cloud-based, omnichannel messaging platform that connects businesses to their customers in a more meaningful and simplified way. Through a single platform and a library of connectors, businesses can sync their own applications with their communications to reach all of their customers instantly through the mobile channels of their choice. Our CPaaS solution is designed to simplify and accelerate digital transformations, regardless of where a business is in their journey. With our flexible, plug-and-play approach, businesses can customize the platform to fit their budget, capabilities, unique requirements, marketing strategies, and CX needs. As no single mobile channel reaches all your audience, it is important to connect to as many mobile channels as possible to ensure you can deliver a positive customer experience to anyone, regardless of the mobile channel they prefer. -
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LINK Mobility
LINK Mobility
LINK Mobility is a leading global Communications Platform as a Service (CPaaS) provider, empowering businesses to build meaningful customer connections through secure, scalable, and data-driven communications. With over two decades of expertise and a strong local presence across Europe and America, LINK delivers omnichannel solutions that span SMS, WhatsApp, RCS, email, voice, and social messaging. Our platform combines robust APIs, advanced chatbots, AI-driven automation, and customer data intelligence to help organizations orchestrate personalized, real-time conversations that drive engagement, loyalty, and growth.Starting Price: 299 -
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Teliqon
Teliqon
Teliqon is a global cloud communications platform providing UCaaS, CCaaS, and CPaaS solutions for businesses worldwide. The platform combines Cloud PBX, Contact Center software, Business SMS, OTP SMS, Voice API, SMS API, SIP Trunking, virtual phone numbers, and omnichannel communication tools in a single cloud ecosystem. Businesses use Teliqon to manage inbound and outbound communications, automate workflows, improve customer experience, and scale operations without complex infrastructure. The platform supports voice, SMS, WhatsApp messaging, IVR, call routing, call recording, analytics, auto dialers, and customer engagement automation. Teliqon provides local, mobile, and toll-free phone numbers in more than 170 countries and integrates with HubSpot, Salesforce, Zoho CRM, Zendesk, Microsoft Teams, Google Workspace, and other business applications through APIs and webhooks.Starting Price: 49$/month -
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Authkey
Authkey.io
Authkey is a multi-channel CPaaS platform providing SMS API, WhatsApp Business API, Voice API, Email API, and Google RCS. It helps businesses send notifications, promotional messages, transactional messages, OTPs, 2FA, and more. Designed for responsiveness and ease of use, Authkey allows you to start without adding any credit cards. Authkey offers a free sandbox account for building, testing, and deploying. It supports easy-to-integrate APIs for all channels and over 1,000 automation options via Zapier, Pabbly, Integrately, and other partners. You can easily push bulk campaigns through all channels. WhatsApp Chatbot for intelligent customer query responses. Join over 200 active businesses working with us and grow together.Starting Price: $0 -
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Tekhook
Tekhook
Tekhook is a global Communications Platform as a Service (CPaaS) that helps businesses reach customers over SMS, WhatsApp Business, RCS, Voice, Email and OTP verification from a single platform. Headquartered in Dubai, UAE, Tekhook runs 800+ direct carrier routes across 190+ countries with a 99.999% uptime SLA, delivering reliable, low-latency messaging for banking, healthcare, e-commerce, logistics, real estate, travel and education. Developers integrate through simple REST APIs, while marketing and operations teams launch bulk campaigns from an easy web portal.Starting Price: $0.005 -
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Sense
Ipcom
Sense, our CPaaS platform, comes with innovative and cutting-edge processes, its easy and practical handling of the platform and APIs, gives added values that are not easily found in the market. Based 100% on the cloud, manage and manage your voice processes, SMS and recording. Sense is omnichannel, it is our platform for CPaaS (Communication Platform as a Service). Makes synapses between voice functionalities SIP Trunk, DID'S, SMS, recording, playback of calls, and reports. It is 100% cloud-based and allows immediate telephony connections, SMS, recording, and digital channels. Sense offers APIs that integrate all the client needs so that your company controls its services and payments. Product sales and payment collection. Customer service, marketing, and payment collection. Call center, contact center, and BPO. Sales, product information, and service information. We're dedicated to finding communication solutions that demonstrate how to clearly and efficiently relate to users. -
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Soprano
Soprano Design
Enrich Your Communications Mobile communication is becoming increasingly Interactive. Your customers and employees will appreciate the ability to engage with your brand in the channel they prefer to use, whether it is traditional technology such as SMS, Voice, and Email, or newer exciting and more interactive IP-based social texting channels such as WhatsApp Business or RCS Chat for Google Android Messages. Join leading enterprises and government organisations globally and move onto a powerful Communications Platform as a Service (CPaaS) administration platform with messaging tools such as configurable templates, content masking, IP address filtering, prioritization, localization and more. Information is your most valuable asset, move to a secure IP messaging environment for your internal operations, workflows and incident management, and learn how to leverage Messaging as a Platform. -
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Broadband Dynamics
Broadband Dynamics
Omni Channel software solutions including Voice, SMS, WebChat, social media and more. Includes TCPA compliant enhanced manual dialing solution, predictive, progressive and power dialers. ACD/queues, call recording, screen recording, sentiment analysis, custom Dashboards, enhanced customizable reporting with automation, Quality Assurance including automated scoring of calls, AI Voice, Chat and SMS BOT solutions. CPaaS for automatic ordering and routing of phone numbers on our carrier network. -
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Pushfy
Pushfy
Pushfy is a CPaaS (Communications Platform as a Service) built specifically for iGaming operators. It unifies SMS, RCS, voice, push notifications, and WhatsApp into one platform so operators can instantly confirm deposits and bonuses, automatically re-engage players, and run AI-powered customer support that answers real account questions, such as withdrawal status, based on live data and escalates to a human team when needed. Features include OTP messaging with a dedicated priority queue, rich RCS cards with images and verified sender badges, campaign tracking with branded short links, and infrastructure built for high-volume, real-time messaging at scale. -
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MirrorFly
CONTUS TECH
MirrorFly is a CPaaS platform that empowers businesses and enterprises to add real-time chat features to any app. MirrorFly CPaaS offers chat, voice, video,& broadcasting in an enterprise-grade infrastructure. MirrorFly AI Voice Agent solution is uniquely built for developers who want more than basic communication – specifically for businesses that want to go AI-driven Startups and large enterprises can build their own chat app with extensive customization and branding capabilities to add logos, brand color, and other brand elements. The self-hosted Chat APIs and SDKs offer 1000+ in-app messaging features with 100% customization. In addition, MirrorFly offers a dedicated developer team to support the end-to-end custom chat app development process. MirrorFly Readymade SDKs: 1. In-app Chat API 2. HD Video Call Solution 3. HQ Voice Call SDK 4. Self-hosted Chat Messaging Solution 5. SIP & VoIP Call Solution 6. AI Voice Agent 7. AI Chat BotStarting Price: $299 per month -
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IVR Technology Group
IVR Technology Group
Offer your customers secure automated payments by phone and text. We easily integrate with your gateway and customer data. Keep your customers informed with proactive automated outbound campaigns with voice, text, and email messaging. Get real-time customer feedback and satisfaction scores with inbound and outbound automated surveys by phone. Delight your customers with the self-service automation they crave. We do the heavy lifting, you enjoy happy customers. The Compass Automation Platform is our Managed Communications Platform as a Service (CPaaS). It’s a highly secure environment for voice and text applications and includes the four applications listed below, which we refine to suit your needs. As a managed platform, we handle all the application management, carrier management, and security so that your IT team can remain focused on your business. -
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Azmarq
Azmarq Technovation
Azmarq is a CPaaS Company having Cloud based platform offering SMS marketing software. It enables businesses to connect, engage and grow customers using cloud based portfolio of services including SMS, RCS, Voice, Email, WhatsApp, Google Verified SMS, and Chatbots with agile marketing automation solutions. It also provides a marketing automation tool that automates data ingestion, content creation, customer journeys, campaign triggering, and real time reports. It provides solutions to over 600+ enterprises and expands its portfolio to simplify engagement and increase conversions.Starting Price: $0.003 -
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Webex Connect
Cisco
An API and low-code Communications Platform as a Service (CPaaS) offering designed to help enterprises lower cost, reduce complexity, and accelerate IT roadmaps. Map and automate customer journeys in minutes using a drag-and-drop editor with powerful building blocks (nodes). Shift to low-code development to reduce the time to market for new applications and journeys. Seamlessly consume events from existing systems to trigger customer communication flows. Integrate customer interactions with backend systems to achieve end-to-end automation. Easily test, deploy, and make iterative changes to flows in a secure and scalable serverless environment. Leverage our extensive portfolio of communication APIs and SDKs for SMS, voice, push, RCS, WhatsApp, video, etc., to engage customers on their preferred channels. -
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EmailLabs
Vercom
EmailLabs is part of the Vercom S.A Group, which implements technology solutions in the CPaaS model. We are a cloud SMTP server infrastructure: Cloud SMTP & Email API. With years of experience in sending to the most informed senders, we can make a measurable contribution to building email reputation and improving deliverability. We take care of standardization and security of both marketing, transactional and system messages of our customers. Thanks to the in-depth knowledge of our experts, we are able to prepare the infrastructure to ensure appropriate throughput and increase the sending speed for any market and any mailbox provider. Plug EmailLabs into your transactional sends - start sending in less than 5 minutes.Starting Price: Free -
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HORISEN Business Messenger
HORISEN
All-in-one app for successful messaging campaigns and customer communication. HORISEN Business Messenger is a multi-award-winning platform for campaign management and omnichannel communication. It is a scalable, robust application for businesses of all types and sizes, built for professional Messaging and Marketing Technologists and Marketers. Business Messenger is a powerful turnkey application with all features needed for seamless communication across multiple channels, manageable from a single point. HORISEN Business Messenger enables brands to provide their customers with user-friendly and seamless experience across their preferable touchpoints. It is an all-in-one messaging technology solution for orchestrating seamless communication across multiple channels like SMS, WhatsApp, Telegram, Viber, Instagram, FB Messenger, Google Business Chat, RCS, Web Push, etc. With its powerful features, Messaging Technologists can take their messaging business to the next level. -
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Sinch
Sinch
Engage your customers like never before - on any channel. CPaaS and APIs for SMS, Voice, Video & Verification. Reach every mobile phone on the planet, in seconds or less. Engaging your customers the right way can help you more than double webshop orders. We know - we helped a major telco company do just that with a friendly online chatbot. We helped a major automative company re-engage and convert end-of-funnel prospects not responding to email. The results of the personalized Rich SMS campaign speak for themselves. Are your customers missing appointments? Engaging SMS reminders help both them and you, making you more revenue. Tried and trusted by developers around the world. Build with confidence and boost your business - with just a few lines of code. Get closer to your customers and add value to every step of their journey. -
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Brightlink Voice
Brightlink
Voice communication is often taken for granted, but it’s the foundation of a successful omnichannel business and communications strategy. A one stop for all things voice, Brightlink Voice provides reliable global connectivity that powers calls for enterprises and communication providers over an industry leading IP-based network. With simplified pricing, our Enterprise Network Services provides you access to all of the key voice communication capabilities in one comprehensive offering. And with our CPaaS APIs, you can also build custom voice integrations into your business applications and processes. In addition to our carrier services, we have a solution designed to help both your enterprise and SMB customers better engage with customers. Brightlink Network Services provides access to key voice communication capabilities in one comprehensive bundled offering. Bundled access to essential voice capabilities. -
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BICS
BICS
No matter where you, your employees, customers, or partners are, everyone is just a call or a text away. Our robust and reliable network powers communications worldwide. Our solutions cleverly merge the platforms you use and enable a seamless user experience for your employees and customers. BICS is a Communications Platform as a Service (CPaaS) that empowers enterprises to create and manage multichannel communications campaigns globally. Utilizing a low-code visual builder, businesses can design customized communication flows without writing code, integrating channels. It ensures reliable service delivery through BICS' carrier-grade network, which spans over 180 countries and connects with more than 900 operators, providing quality of service, delivery, and security. It integrates seamlessly with existing tech stacks, including CRM systems and collaboration tools, facilitating streamlined operations and enhanced customer engagement. -
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KANDY
Ribbon
In the battle for enterprise customers, you are competing with new market entrants that are using cloud-based communications platforms with APIs to offer communications services to Enterprises with the promise of enhacing the customer engagement experience. Kandy's unique and market-leading white-label CPaaS offers you a lot more than programmable APIs – it includes prepackaged applications called Kandy Wrappers, an ISV ecosystem and marketplace for creating vertical market applications and the ability to overlay existing SIP and UCaaS environments with our Kandy Link WebRTC Gateway. Embedded Communications means, sales making calls directly from a CRM application, doctors video-calling patients from the EHR system sharing X-rays and medical scans in real-time, students checking tutor availability and initiating a session on demand. All in high definition voice and video and integrating presence, messaging, chat, collaboration and more. -
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RestcommONE
Telestax
Telestax’s RestcommONE platform is changing the way real-time communications are developed and delivered. It is fast becoming the platform of choice for rapidly building enterprise-class real-time messaging, voice and video applications. Our communications platform is 100% cloud-ready, offering continuous load balancing, scalability and high availability. With RestcommONE, everything from simple voicemail systems to a complete Communications Platform as a Service (CPaaS) can be built and deployed quickly and easily. Telestax has negotiated relationships with carriers world-wide that will move and terminate your SMS/MMS/USSD traffic at a very economical rate. But for those Enterprises and Businesses that have a trusted relationship with their own carrier, we offer Bring Your Own Carrier (BYOC). Because RestcommONE works with SMPP and SS7, any Carrier that leverages either of these protocols will easily plug into our platform. The choice is yours. -
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Saysimple
Saysimple
Meet Your New Customer Communications Platform Introducing a single platform that allows you to communicate with customers via any channel. Enjoy closer collaboration, effective workflows and more satisfied customers. Collaborate more efficiently by using a central hub for all incoming messages. Be more accessible, more flexible and build better workflows across WhatsApp Business, Messenger, Livechat, Apple Business Chat and email. Platform: ✓ Multichannel Inbox ✓ Analytics & Insights Channels & features: ✓ WhatsApp Business API ✓ Social Messaging ✓ Outbound Messaging ✓ Livechat ✓ Chat widget ✓ Teams module ✓ Smart routing ✓ Call deflection ✓ Tag & label management ✓ User management ✓ Contact managementStarting Price: €15 per user per month -
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Avaya Spaces
Avaya
The nature of work is ever changing. Right now, it’s more fast-paced, less predictable. Avaya Spaces is how to handle your usual tasks, but also the unplanned and new-priority work that arrives nearly every day. Work from anywhere and still show up. Launch an ad hoc or scheduled HD video conferencing meeting to bring everyone together. Avaya Spaces changes the way works gets done. Bring together your globally distributed teams instantly with immersive, 24/7 collaboration. Seamless integration makes it easy to use the cloud solutions you already have, like Salesforce, Office 365, G-Suite and Slack. Create the unique solution that your business really needs. Because Avaya Spaces is built on the Avaya OneCloud CPaaS platform, you can easily extend and scale its functionality to include things like AI, chatbots, IoT and more. The possibilities are limitless. -
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ProSBC
TelcoBridges
ProSBC is a carrier-grade SBC that offers enhanced capabilities for service providers and enterprises. It supports up to 60,000 simultaneous sessions and includes features like media transcoding, STIR/SHAKEN support, fraud detection, and high availability configurations. ProSBC is compatible with multiple platforms, including VMware, KVM/Proxmox, AWS, Microsoft Azure, and bare-metal servers. It is suitable for various use cases, such as SIP trunking, enterprise SIP trunking, CPaaS access, and TDM-to-SIP migration. ProSBC is widely interoperable with major VoIP platforms and carrier networks. Easy to deploy, operate and manage through a web-based interface. The optional TB Analytics feature pack aids in helping diagnose network problems. The same software can scale from 100 to 60,000 sessions, so your SBC is ready when you are.Starting Price: $625 per year -
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Franz
Franz
Get back on top of your messaging. Franz is your messaging app for WhatsApp, Facebook Messenger, Slack, Telegram and many many more. Franz supports a great variety of business and private messaging & chat services like Slack, WhatsApp, WeChat, Messenger, Telegram, Google Hangouts, Skype, Zendesk and many more. It does not matter if you just want to keep in touch with your friends or are managing a multi-seat customer care team. Franz got you covered.Starting Price: $3.99 per month -
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Beeper
Beeper
Beeper unifies all your messaging apps—like WhatsApp, iMessage, Instagram, Telegram, Slack, and more—into one secure inbox. It lets you send, read, and organize conversations across multiple services and devices without switching apps. Messages sync seamlessly between Android, iPhone, Windows, macOS, and Linux, ensuring your chats are always up to date. Built with privacy in mind, Beeper supports on-device connections, so your data stays on your hardware and never passes through unnecessary servers. Power users can manage reminders, schedule messages, and streamline workflows for professional communication. With its simple interface and advanced features, Beeper makes chatting across platforms effortless and efficient.Starting Price: Free -
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maaiiconnect
M800
maaiiconnect makes customer engagement simple. It is the only cloud-based platform that brings digital and telecom communications together to help businesses deliver seamless customer experiences. Be a truly omnichannel business. Centralise channels such as WhatsApp, WeChat, Facebook Messenger, SMS, Virtual Numbers, Video Conferencing, and a Web Communications Widget for Live Chat and Web Calls into one place with full customer relationship history, customer data, CRM, ticketing system, and rich insights.Starting Price: Free -
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All-in-One Messenger
All-in-One Messenger
One app for all your communication services! Use messengers like WhatsApp, Telegram, Messenger, Skype, Gmail and many more in one app! Manage all your messengers in one app. All-in-One Messenger supports more than 40+ messengers. Change the appearance, manage Push Notifications, use multiple instances or use the dark mode. The settings tab got you covered. All-in-One Messenger shows an unread message count right in your appbar and informs you via Desktop Notifications. -
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SaleSmartly
SaleSmartly
SaleSmartly is an AI-powered omnichannel customer communication platform that centralizes messaging, support, sales, and analytics. It connects channels like live chat, WhatsApp (including Business API), Facebook Messenger, Instagram, TikTok, Telegram, LINE, VKontakte, and WeChat into one unified dashboard. Features include automation of repetitive support tasks to reduce response times, workflow tools for routing and assigning messages internally, a shared customer database tracking interactions and browsing history, real-time translation to bridge language gaps, and dashboards to analyze metrics, trends, and channel/customer/channel-level performance. It supports templates and guided tools for ecommerce, B2B lead response, and personalized messaging. Security/privacy certifications are emphasized (ISO 27001, ISO 27701). SaleSmartly also offers collaboration features so teams can work together on customer conversations.Starting Price: $12.72 per month -
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Solarium
Solarium
Solarium is a fully decentralised, end-to-end encrypted, censorship-resistant instant messenger based on the Solana blockchain. Solarium is currently in alpha phase, running on the Solana devnet. All messages in Solarium are end-to-end encrypted using the XChaCha20-Poly1305 symmetric encryption algorithm, using a 256-bit content encryption key (CEK) that is shared for all messages in a given channel. The message content in Solarium is not directly signed, i.e. the data itself, once decrypted, does not contain details about the sender. Instead, the blockchain transaction that adds the message to the channel is signed by the sender. -
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Raven
Raven
Raven is a centralized platform designed to streamline the orchestration and tracking of transactional messages across multiple channels, including email, SMS, push, WhatsApp, and more. It integrates with over 40 major providers across 10 channels, allowing users to manage all communications through a single API. The platform features a no-code template editor, enabling the creation and updating of notification templates without deployment, ensuring consistent content across channels. Raven's intelligent orchestration allows for the configuration of fallbacks, retries, and routing based on user preferences, ensuring the timely delivery of critical notifications. Comprehensive logs and analytics provide actionable insights across channels, providers, and notifications, consolidating data from all vendors into a single dashboard. Getting started with Raven involves connecting your provider, orchestrating notification workflows, and triggering communications via the Raven API.Starting Price: $90 per month -
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Callbell
Callbell
Sell and support your customers on WhatsApp, Facebook Messenger, Instagram Direct and Telegram from a single multi-agent platform. Invite your teammates and support your customers on WhatsApp Business, Instagram Direct, Messenger and Telegram from a single integrated and multi-agent solution. With Callbell, you can divide your team into teams according to their specific functions, so that your customer always finds what he’s looking for thanks to the automatic routing. Use statistics to analyze your team’s performance, study the best communication strategy and keep control over all communication between your company and its customers. Collaborate with your support or sales team from a single platform on your WhatsApp Business, Instagram Direct, Facebook Messenger and Telegram chats. Unify your customer’s favorite messaging channels on one platform. Improve response time with a system designed for multiple agents.Starting Price: $15 per month -
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GuestTouch
GuestTouch
Refreshingly Simple Reviews, Guest Engagement and Messaging Solution for Modern Hoteliers. Next Generation Reputation Management. Influence your customer’s booking decisions with cutting-edge reputation management: get fresh reviews, collect feedback, improve your online scores, analyze reviews, show off your best reviews on your website with review widget, and respond to your guests’ reviews automatically. Comprehensive Review Responses. Stand out and instill confidence In travelers, researching their next stay with hand-crafted, personalized responses to your online reviews. Guest Messaging Platform. Connect with your customers at all stages of their journey with SMS and even WhatsApp. A multi-channel simple to use communication platform that enables personalized guest experiences, operational excellence, and increased revenue. Fully Automated Chatbot. AI-powered webchat that increases direct bookings. Up to 60% of travel shoppers who book through an OTA -
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Chaskiq
Chaskiq
Chaskiq is an open source messaging platform that enhances communication between support, sales, and marketing teams and their customers. It offers a robust web chat system with video call capabilities, onboarding tours, one-off messages, and newsletter campaigns. The platform supports unlimited inboxes, consolidating conversations from various sources such as Twitter, WhatsApp, Facebook Messenger, and Telegram into a single interface. Chaskiq's automation features include routing bots for automating conversations, outbound and inbound automation, audience targeting, and a route editor. Users can send mass emails, display banners, pop-ups, or guided tours to engage visitors at optimal moments. The help center allows companies to organize and present help content through articles categorized for easy access. Reporting tools enable the creation of customized reports with visually appealing graphics, even incorporating data from external services.Starting Price: Free -
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Telegram
Telegram
Telegram messages are heavily encrypted and can self-destruct. Telegram lets you access your messages from multiple devices. Telegram delivers messages faster than any other application. Telegram servers are spread worldwide for security and speed. Telegram has an open API and protocol free for everyone. Telegram is free forever. No ads. No subscription fees. Telegram servers are spread worldwide for security and speed. Telegram has an open API and protocol free for everyone. Telegram is free forever. No ads. No subscription fees. Telegram keeps your messages safe from hacker attacks. Telegram has no limits on the size of your media and chats. Help make messaging safe again – spread the word about Telegram. -
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Atom
Atom
Evolve communication with your customers via courier. 8 out of 10 clients prefer to be served via Messaging platforms such as WhatsApp, FB Messenger or Twitter. Our intelligent conversational platform simplifies your work by unifying the chats that your customers send from popular messaging apps (WhatsApp, Messenger, Instagram, Telegram, among others) and manages them in one place, facilitates the shopping experience and provides immediate attention by automating responses. Connecting your main channels. We integrate all messaging channels into an intelligent conversational platform, which simplifies the visibility and traceability of service and sales. We automate 80% of human interactions, reducing service costs by 50% and multiplying sales by 30%. We convert 30% of the leads generated via marketing. Chatbots with official WhatsApp integration Register, automate, order, respond, monitor and enhance all the conversations that your company carries out through Whatsapp. -
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URVA Connect
URVA
"URVA Connect is an omnichannel communication platform that enables businesses to centralize conversations from channels like WhatsApp, FB Messenger, INstagram DM, twitter, Telegram, SMS, and more. By allowing customers to communicate with your teams on any messaging service, URVA Connect ensures that all interactions are collected in one place, making it easier to build engaging relationships between your firm and your customers. With URVA Connect, customers have one single number to connect to, and they can connect from any medium of their preference. For the sales officers, all messages are consolidated on a single platform, meaning that there is no loss of data when a relationship manager leaves, and that they can easily continue conversations across multiple channels. The platform's collection of data allows organizations to develop an in-depth understanding of their customers, which is essential for building and maintaining long-term Customer relationships. -
43
Session
The Session Technology Foundation
Session is an end-to-end encrypted messenger that minimizes sensitive metadata, designed and built for people who want absolute privacy and freedom from any form of surveillance. Session accounts are completely anonymous. No phone number or email required. Session doesn’t collect data, so there’s nothing to leak. Send messages through our onion routing network and leave no trace. Session’s code has nothing to hide. Anyone can view, audit, and contribute. With no central point of failure, it’s harder to shut Session down. Talk to your friends or talk to the world. You decide. Closed groups let you talk to up to 20 friends at once, with the same encrypted protection as one-on-one chats. Got a bigger crowd? Use an open group to connect with as many people as you want. Sometimes, a text just isn’t enough. Voice messages let you send something a little more personal, so nothing gets lost in translation. -
44
Handcent Next SMS
Handcent
The best replacement android text messaging app for your stock SMS text messenger app. Also a good replacement for Go SMS pro. The best messenger app with free text message & message stickers. Handcent is not only a SMS messenger & texting app pioneer but also a message customizer in the SMS messaging app. Have a great free texting & messaging experience is our top priority. Change nice themes in our free and simple texting & messaging app. It’s the best message customizer with which you can personalize text messages (free mms), message fonts, stickers, colors, ringtones, LED colors, vibration patterns, etc. The theme store in the messenger offers additional themes for you to choose from. MMS is fast and stable, can receive all kinds of MMS messages. We also can also share full-size multimedia with MMS plus. -
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respond.io
respond.io
Respond.io is AI-powered Customer Conversation Management Software designed for B2C companies looking to increase revenue by growing their first chat conversion rate & returning customer rate by building exceptional customer experiences through messaging. We unify all key instant messaging channels (WhatsApp, Instagram DM, Facebook Messenger & more) with legacy channels (email, SMS & webchat) into one easy-to-use workspace. Respond.io includes an omni-channel inbox, a visual workflows builder that automates messaging and business processes holistically, and comprehensive reporting capabilities. • Marketing via Click-to-Chat Advertising, Lead Generation, Instant Message Broadcast & Promotional Messaging. • Improved customer experiences with Respond AI-powered conversations. • Handling Inbound Conversations with multiple users from sales, support & other teams. • Transactional Notifications with interactive elements for confirmation, feedback collection and other use cases.Starting Price: $99 per month -
46
SendSeven
SendSeven GmbH
SendSeven is a GDPR-compliant unified messaging and customer engagement platform that connects WhatsApp, SMS, Email, Instagram, Messenger, Live Chat, Telegram, and browser push through one REST API and one shared inbox. Official Meta Business Partner. Core capabilities: • Shared inbox for support & marketing — all channels with assignments, tags, notes • WhatsApp Business API with Coexistence — connect your number without migrating • AI chatbot & Knowledge Base — RAG answers from your content, human handoff • Visual Flow Builder — no-code automation • Campaigns — WhatsApp broadcasts, SMS, email, and browser push • REST API, webhooks, Zapier & n8n — one endpoint, every channel • Analytics and auto-translation (100+ languages) Plans from €49/month; API Only from €9/channel/month. No per-user fees. Unlimited seats and contacts. Free inbound. EU servers (Frankfurt). Made in Germany. EU AI Act ready. 14-day free trial, 100 test messages, no credit card.Starting Price: €9 per channel/month -
47
Botfay
Botfay
Botfay is a unified business messaging platform that merges WhatsApp, Telegram and Instagram Direct into one shared team inbox. An AI assistant reads every incoming customer message, answers routine questions from a trained knowledge base, qualifies leads by asking clarifying questions, and follows up automatically with customers who go quiet - then hands the conversation to a human teammate the moment a personal touch is needed. Botfay is built for small and medium businesses, agencies and support teams that get heavy inbound traffic across multiple messaging channels and don't want a single message slipping through the cracks. Setup takes minutes: connect an existing WhatsApp Business number, Telegram bot or channel, and Instagram account, and Botfay starts answering right away, with humans free to jump into any conversation at any time. -
48
Chomp SMS
Chomp SMS
A souped-up ultra-customizable alternative to the boring stock messaging app. Chomp comes with a bunch of great features, notably a passcode lock, privacy options, scheduled SMS sender (reminders, birthday wishes), stop a text while sending, pin favs to top, backup, blocklisting / SMS blocker, signatures, text snippets, quick reply popup (even on lock screen), multi-select picture gallery, dual sim, better MMS and group messaging and much more. Plus unlimited customization options when receiving messages: change notification LED colors, ringtones, and vibrate patterns. In Chomp you can also customize the screen color, font style, text size and background wallpaper. -
49
Noysi
Noysi
Noysi is a platform which will make your communication easier and more effective among team members, employees around the world, customers, agencies, consultants, other providers, and much more. Real-time conversations organized in open, private channels, and messages 1 to 1. Storage Unlimited cloud storage, where all files are encrypted and secure. An advanced Task Manager where you can organize your projects super fast. Video Calls, Screen Sharing and Broadcast, 1 to 1 and group calls. An indexed browser divided into messages, members, channels, and files. ALL at once. An app integrator for being able to use all your current tools in Noysi. Organize your company into teams, departments, or projects. Communicating by open channels, 1 to 1 messages, and private groups. Having the possibility of inviting unlimited partners. Noysi provides you a task manager which enables to keep your projects under control.Starting Price: €4 per user per month -
50
Zavu
Zavu
Zavu is one API for all your messages, built to send and receive SMS, WhatsApp, Email, Voice, Telegram, and more from a single integration. It helps developers ship messaging instead of maintaining messaging infrastructure, replacing separate APIs, SDKs, auth models, webhook formats, sender setup, template approvals, and error handling with one SDK, one webhook format, and one dashboard. Zavu is also built for AI agents from day one: agents can send SMS, WhatsApp, Email, and Voice globally, while developers can use production-ready SDKs across languages such as Node.js, Python, Ruby, Go, PHP, and Java. Its Smart Send and AI Routing features pick SMS, WhatsApp, or Email per contact, choose the best or cheapest delivery path using platform-wide delivery intelligence, and fall back automatically when a channel fails. Context is preserved, delivery is deduplicated, and cost is tracked end-to-end across the fallback chain.Starting Price: $21 per month
