Audience
Companies looking for an IVR software
About IVR Technology Group
Offer your customers secure automated payments by phone and text. We easily integrate with your gateway and customer data. Keep your customers informed with proactive automated outbound campaigns with voice, text, and email messaging. Get real-time customer feedback and satisfaction scores with inbound and outbound automated surveys by phone. Delight your customers with the self-service automation they crave. We do the heavy lifting, you enjoy happy customers. The Compass Automation Platform is our Managed Communications Platform as a Service (CPaaS). It’s a highly secure environment for voice and text applications and includes the four applications listed below, which we refine to suit your needs. As a managed platform, we handle all the application management, carrier management, and security so that your IT team can remain focused on your business.
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• Voice - ACD, IVR, Auto Dialers, Call Recording, Screen Pops, Voice Automation, Text to Speech and ASR
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• Automation - Chat Bots, Form Creator, Workflow Designer
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Integrations
Company Information
IVR Technology Group
Founded: 2003
United States
www.ivrtechgroup.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Windows
Mac
Training
Documentation
Live Online
Support
Phone Support
Online
IVR Technology Group Frequently Asked Questions
IVR Technology Group Product Features
IVR
Call Center
Supported
Call Logging
Supported
Call Recording
Supported
Call Routing
Supported
Multiple Scripts
Supported
Survey Management
Supported
Text to Speech
Supported
Voice Customization
Supported
Phone Key Input
Not Supported
Voice Mail
Not Supported
