Routee

Routee

AMD Telecom
5.0 out of 5 stars
IVR Technology Group Routee

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IVR Technology Group:

About

Offer your customers secure automated payments by phone and text. We easily integrate with your gateway and customer data. Keep your customers informed with proactive automated outbound campaigns with voice, text, and email messaging. Get real-time customer feedback and satisfaction scores with inbound and outbound automated surveys by phone. Delight your customers with the self-service automation they crave. We do the heavy lifting, you enjoy happy customers. The Compass Automation Platform is our Managed Communications Platform as a Service (CPaaS). It’s a highly secure environment for voice and text applications and includes the four applications listed below, which we refine to suit your needs. As a managed platform, we handle all the application management, carrier management, and security so that your IT team can remain focused on your business.
Routee:

About

Routee is an intelligent omnichannel communication platform (CPaaS) offering advanced Web and API automation for all industries worldwide. Powered by AMD Telecom’s robust infrastructure, Routee's services enable businesses to optimize their marketing & business processes. -SMS Marketing: tailor-made messages based on customers' individual preferences -Email Marketing: personalized newsletters & email campaigns based on an audience's behavioral data -Transactional Email: automated emails to customers on important data regarding their transactions -Marketing Automation: rich forms & customer data capture, automation of repetitive marketing tasks, and tracking of marketing campaigns -Two Factor Authentication: a second layer of security with fallback through SMS, Voice, Viber & Missed Call -Cloud IVR: multilingual capabilities, turning speech into text, & text to human-sounding speech -Push Notification: personalized web & mobile push notifications, based on segmentation and user
IVR Technology Group:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Routee:

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
IVR Technology Group:

Audience

Companies looking for an IVR software
Routee:

Audience

Businesses around the world
IVR Technology Group:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Routee:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
IVR Technology Group:

API

Offers API Not Supported
Routee:

API

Offers API Not Supported
IVR Technology Group:

Screenshots and Videos

Routee:

Screenshots and Videos

IVR Technology Group:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Routee:

Pricing

$0.01 one-time fee
Free subscription then price based on usage
Free Version Not Supported
Free Trial Not Supported
IVR Technology Group:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Routee:

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
Routee:

Pros & Cons from Real Users

Pros

  • Routee is the ideal way to reach the customer. It makes SMS marketing very seamless and efficient. It helps to enhance communication. Implementation of Routee in campaign is easy.
  • Easy to use platform Extremely quick and helpful customer support Integrated with our CRM

Cons

  • I enjoyed using Routee, it great for marketing purposes.
  • First top up may take up to 3 days to be processed
IVR Technology Group:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Routee:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
IVR Technology Group:

Company Information

IVR Technology Group
Founded: 2003
United States
www.ivrtechgroup.com
Routee:

Company Information

AMD Telecom
Founded: 2001
Greece
www.routee.net
IVR Technology Group:

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IVR Technology Group:

Categories

Routee:

Categories

IVR Technology Group:

IVR Features

Call Center Supported
Call Logging Supported
Call Recording Supported
Call Routing Supported
Multiple Scripts Supported
Phone Key Input Not Supported
Survey Management Supported
Text to Speech Supported
Voice Customization Supported
Voice Mail Not Supported
Routee:

IVR Features

Call Center Supported
Call Logging Supported
Call Recording Supported
Call Routing Supported
Multiple Scripts Supported
Phone Key Input Supported
Survey Management Supported
Text to Speech Supported
Voice Customization Supported
Voice Mail Supported

Authentication Features

Biometric Not Supported
Credential Management Supported
Knowledge-Based Authentication Supported
Mobile Authentication Supported
Multifactor Authentication Supported
Out-of-Band Authentication Supported
Policy Management Supported
Self Service Portal Supported
Single Sign On Supported
Social Sign On Not Supported

Email Marketing Features

A/B Testing Supported
Artificial Intelligence Not Supported
Auto-Responders Supported
CAN SPAM Compliance Supported
Customer Surveys Supported
Drip Campaigns Supported
Dynamic Content Supported
Event Triggered Email Supported
Image Library Not Supported
Landing Pages/Web Forms Supported
Mailing List Management Supported
Mobile Optimized Emails Supported
Reporting/Analytics Supported
Subscriber Management Not Supported
Template Management Supported
WYSIWYG Email Editor Not Supported

Marketing Automation Features

A/B Testing Supported
Analytics / ROI Tracking Supported
Artificial Intelligence Not Supported
Content / Blogging Platform Not Supported
Customizable CTAs Supported
Drip Campaigns Supported
Dynamic Content Not Supported
Landing Pages / Web Forms Not Supported
Lead Scoring Supported
Sales Intelligence Supported
Search Marketing Not Supported
Segmentation Supported
Social Marketing Not Supported
Website Visitor Tracking Supported

Push Notifications Features

A/B Testing Supported
Analytics Supported
Campaign Segmentation Supported
Contextual Targeting Supported
Device Targeting Supported
Expiry Notifications Supported
Geo Targeting Supported
Mobile Notifications Supported
Notification Scheduling Supported
Visual Notifications Supported
Web Notifications Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Not Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported

Transactional Email Features

A/B Testing Supported
Contact Database Supported
Dynamic Content Not Supported
Email Monitoring Supported
Mailing List Management Supported
Reporting/Analytics Supported
Spam Check Supported
Template Management Supported
IVR Technology Group:

Integrations

ActiveCampaign Not Supported
Casa Systems Not Supported
ClickFunnels Not Supported
Drupal Not Supported
Facebook Not Supported
Freshdesk Not Supported
Google Analytics Not Supported
Insightly Not Supported
Intercom Not Supported
Joomla! Not Supported
Magento Not Supported
Olark Not Supported
OpenCart Not Supported
Pure Chat Not Supported
Slack Not Supported
Squarespace Not Supported
Wazuh Supported
WooCommerce Not Supported
Wufoo Not Supported
Routee:

Integrations

ActiveCampaign Supported
Casa Systems Supported
ClickFunnels Supported
Drupal Supported
Facebook Supported
Freshdesk Supported
Google Analytics Supported
Insightly Supported
Intercom Supported
Joomla! Supported
Magento Supported
Olark Supported
OpenCart Supported
Pure Chat Supported
Slack Supported
Squarespace Supported
Wazuh Not Supported
WooCommerce Supported
Wufoo Supported
IVR Technology Group:
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Claim IVR Technology Group and update features and information
Routee:
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