Alternatives to Empolis
Compare Empolis alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Empolis in 2026. Compare features, ratings, user reviews, pricing, and more from Empolis competitors and alternatives in order to make an informed decision for your business.
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1
Centralpoint
Oxcyon
Centralpoint is a Digital Experience Platform, and in Gartner's Magic Quadrant. It is used by over 350 clients worldwide going beyond Enterprise Content Management, securely authenticating (AD/SAML,OpenID, oAuth) all users for self service interaction. Centralpoint automatically aggregates your information from disparate sources, applying rich metadata against your rules, yielding true Knowledge Management; allowing you to search and relate disparate sets of data from anywhere. Centralpoint offers the most robust Module Gallery, out of the box, and can be installed on premise or in the Cloud. Be sure to see our solutions for Automating Metadata, Automating retention Policy Management, and simplifying the mash up of disparate data for the benefit of AI (Artificial Intelligence). Centralpoint is often used as an intelligent altternative to Sharepoint, allowing easy Migration tools. It can also be used for any secure portal solution for your public sites, Intranets, Members or Extranets. -
2
elevio
elevio
Elevio is a knowledge platform that helps companies capture, deliver, measure and evolve their product knowledge. We help growing teams reduce their support loads and enterprise teams better manage their knowledge requirements. Deliver contextual answers to customers or give your support agents the right info as they need it. Reduce support loads, increase customer success and create custom knowledge experiences for your product. Is your team utilising Knowledge Centred Service (KCS)? With Hub, your whole team can collaborate to make sure your docs are up to date, accurate, and as detailed as they need to be. Based on user feedback and data analysis, it's the backbone of continuous user education.Starting Price: $99.00 -
3
Whale
Whale
Whale is a knowledge & SOP sharing tool that centralizes all of your standard operating procedures, policies, and tribal knowledge so you can better onboard, train, and grow your teams. Save your team several hours a week by delivering knowledge in their moment of need with our web application, chrome extension, slack bot, and more. 75+ templates and a powerful editor make it easy to get knowledge out of your experts' heads and into a simple and visually attractive hub. Grow your team more quickly by making the knowledge they need flow automatically with assignments, flows, and suggestions. Expert reviews, knowledge gap insights, and reporting dashboards help you understand what's working and what's not. With the Whale browser extension, you can connect Whale to all of your favorite applications to surface relevant content in your team's tools, websites, and portals. The extension works with every web-based app.Starting Price: $0 per month -
4
PixelMixer
PixelMixer
Meeting summarization, action items, highlights, video messaging, interactive knowledge wiki - all powered by advanced AI. PixelMixer enables teams work smarter by automatically capturing important details shared during meetings. Now those details can be instantly accessed later, even by both those who were unable to attend. • Meeting Summarization and Action Items - Ensure clarity and accountability • Chapter and Topic Detection - Quick access to information • Slack and IM Notifications - Realtime collaboration • Trending Topics - Stay informed • Knowledge Graph - Personalized relevance Knowledge is your most valuable asset; make it perpetually accessible with PixelMixer! PixelMixer is a hosted cloud service that works on any browser or mobile device. The service integrates brilliantly with Slack, Zoom, Webex, RingCentral and Google Meet.Starting Price: $10 per month -
5
EquipmentCloud
Kontron AIS
EquipmentCloud® is the agile service and after-sales digital transformation solution for medium-sized machine and equipment manufacturers. It allows you to optimize your processes, improve customer loyalty and enable new data-based business models – all in one place, easily and efficiently. With configurable, easy-to-use modules, you can digitalize and scale your individual use cases step by step. With all your information in one place, you can save time and money while increasing customer loyalty. Lay the foundation for a successful digital transformation of your service and after-sales from a cost center to a profit center and take your business to the next service level.Starting Price: €79/month/machine -
6
Galisto
Galisto
Galisto reduces unnecessary and time-consuming activities, often caused by a large number of user applications. Galisto relieves you from the technical details and provides you a simple and intuitive user interface for an efficient daily business. We are convinced, that your employees are the most valuable resource in your company. They have the knowledge which makes your company unique. How do you support your employees that they can efficiently share their individual knowledge with others? Galisto® supports you on the way to the knowledge-based company! Our services and products support you on the way to a knowledge-based company that shares the resources of its employees the most helpful. If you start with a simple set of functions or if you have already specific requirements. Galisto® has the right answers! Your employees. The most valuable resource in your company. -
7
Zendesk Guide
Zendesk
Knowledge is power. Using it is powerful. Support teams know the most about customer issues — and the best way to solve them. That’s why a knowledge base is a crucial part of any company’s customer experience strategy. It organizes frequently asked questions, product details, policies, and more, and empowers customers and agents with that information. Integrated seamlessly with Zendesk Support, Zendesk Guide is a smart knowledge base. It’s built to help you and your team continuously improve your content, keep it up to date, and serve it to customers before you can say “FAQ.”Starting Price: $15 per agent per month -
8
Elium
Elium
Studies show that employees spend 2 hours every day searching for information. Only to be able to perform at their job. It is now the right moment to empower your teams to use this time on what matters. Elium offers a trusted and flexible source for sharing and enriching company knowledge. It helps streamline the decision-making process, improves collaboration and the ability to innovate. Company-wide procedures, key project learnings or market insights? They all have a place in Elium. Give your team the right tools to share and capitalise on company knowledge. Easily search inside stories or embedded files. Find the most relevant knowledge in seconds. Capturing knowledge is one thing, but making sure it stays relevant over time is a different story. With smart tools, Elium empowers teams to act on existing knowledge and collaborate around key insights. -
9
SylloTips
SylloTips
Empower your team with structured channels, unlock the answers to all your questions in one place, automatically map and find experts inside your company, and earn badges and rewards for your efforts. SylloTips represents an integrated knowledge-sharing platform leveraging artificial intelligence to optimize the dissemination of skills and knowledge among all employees within a company. It revolutionizes knowledge management by seamlessly integrating users' tacit knowledge with your company's structured data through its intuitive channel structures. SylloTips operates as a platform designed for companies and institutions to streamline the sharing of knowledge and expertise among their members. It stands as an innovative software enabling users to access and contribute to a centralized information repository. With SylloTips, users can inquire, search for relevant content, and receive responses rooted in the platform's collective knowledge.Starting Price: Free -
10
Sutherland SmartLeap HelpTree
Sutherland
Traditional knowledge management systems either suffer from holding too much information or little to none at all. According to IDC, 36% of a consultant’s time is spent searching for information. Finding new ways to equip support staff to resolve issues consistently is the challenge many organizations now face. So, how can you drive consistent service and compliance across the geographies you serve? Equipping your support staff with a next-gen knowledge solution is the answer. Designed with live customer interaction in mind, Sutherland SmartLeap™ HelpTree makes it easy to create and keep knowledge current. It seamlessly integrates with enterprise systems to provide a straightforward user experience for both creators and consumers of content. Enabling faster content creation and minimal training. Connect with multiple data sources and leverage machine learning-based search. Easy enterprise integration with straightforward UX & UI to enable richer conversations. -
11
Bit.ai
Bit Tech Labs
The World's Most Powerful Workplace and Document Collaboration Platform. Built for teams and individuals to create, collaborate, and organize all your work in one place from anywhere in the world. Create fast dynamic notes, documents, wikis, knowledge bases, projects, client deliverables, training guides and client portals, while integrating across the apps you work with. Organize all your work in one place. Use Bit for smart notes, research, freelance work, client deliverables, classwork & more in one beautiful place. Work with your team, clients, partners or students, regardless of where they are located and collaborate on projects together in real-time. Utilize guest access to bring clients, partners and contractors into your world. Bit scales across your entire organization, regardless of whether everyone is in one location or distributed across the globe. Keep all your company knowledge across departments, teams, projects, and clients organized in one central hub.Starting Price: $8 per user per month -
12
HelpSite
HelpSite
Hosted knowledge base software to create a public or private knowledge base. Create an awesome support center. Generate a beautiful FAQ & help site in minutes. Your users deserve it. HelpSite gives you… A support site with your FAQs and knowledge base. It's beautiful, mobile-friendly, and searchable so your customers can find answers fast. A smart contact form that auto-suggests articles as someone types their message. Users get their questions answered faster and support agents save time. A super easy-to-use admin interface to create knowledge base articles with ease. Populate your help site with answers to common questions and other helpful information. Our hosted knowledge base software takes care of the rest.Starting Price: $14.99/month -
13
eccenca Corporate Memory
eccenca
eccenca Corporate Memory provides a multi-disciplinary integrative platform for managing rules, constraints, capabilities, configurations, and data in a single application. Overcoming the limitations of traditional, application-centric (meta) data management models, its semantic knowledge graph is both highly extensible, integrative as well as interpretable both by machines and business users. The enterprise knowledge graph platform re-establishes global data transparency in enterprises as well as line-of-business ownership in a complex and dynamic data environment. It enables you to drive agility, autonomy, and automation without disrupting existing IT infrastructures. Corporate Memory integrates and links data from any source in a central knowledge graph. Use user-friendly SPARQL and JSON-LD frames to explore your global data landscape. The data management in the enterprise knowledge graph platform is implemented by HTTP identifiers and metadata. -
14
PTC SKD
PTC
Service businesses are plagued by ineffective and uncoordinated issue diagnostics, resulting in unnecessary technician dispatches or parts returns and a high rate of “no fault found". The PTC Service Knowledge and Diagnostics solution features connected interactive diagnostics that automates issue diagnostics and enables remote diagnostics of smart, connected products (SCP) with an intelligent knowledge base system. Get updated with PTC company news and learn more about Service Knowledge and Diagnostics (SKD)’s exciting new releases and vision for the future. Using PTC Service Knowledge and Diagnostics to improve service delivery in the automotive industry. Increased service call and dispatch avoidance by 20+ percent. Improved resolution time by 20-75 percent. Enabled real-time sharing of new solutions. Reduced diagnostic steps per call by 40 percent. Reduced service and warranty costs. Improved equipment up-time. -
15
Tettra
Tettra
Tettra is an internal knowledge base with smart workflows to help you answer repetitive questions. Tettra helps you document important processes, policies, and procedures in one centralized place. This makes onboarding new teammates much faster and answering questions less repetitive. Most of our time is spent in cloud apps. As software continues to eat the world, the amount of information we create and the number of tools we use continues to rise. With all this information comes downsides. This fragmentation of tools and teams makes it tough to share context and agree on the best decisions, especially cross-functionally. On growing teams, your best employees shouldn't be bogged down by repetitive questions. To move fast, everyone needs access to the same information and principles. Your internal knowledge base will only be successful if everyone contributes to it. Tettra makes it easy for anyone to contribute knowledge by referencing content in other systems.Starting Price: $99 per month -
16
Jinbox
Jinbox
Jinbox supports financial institutions and solution providers to optimize and automate processes such as sales, procurement and innovation. Jinbox Knowledge Management Platform helps you extract the knowledge from sales data, propose it in the right place at the right time and reuse the generated knowledge base to accelerate the next sales process. Jinbox Knowledge Management is an all-in-one solution to accelerate the sales administration processes and seamlessly build a company knowledge base. It taps to the core of the enterprise data lake and transforms data to knowledge using AI algorithms. Mobilize your internal resources and data to efficiently answer client questions. Automatically create an optimally structured knowledge base. Empower is a tablet application and a digital platform using an innovative approach to generate urban layout scenarios informed by residents. -
17
Mantium
Mantium
Mantium’s AI platform promotes knowledge sharing and alignment within organizations helping teams work towards the same goals. With large distributed teams, a company’s knowledge management systems (KMS) are the key to collaborating and learning about processes, meetings, events, and more. With Mantium, we enable enterprises to quickly and easily find knowledge within KMS, using AI to return the best answers to questions. If Mantium doesn’t have the answer to your question, your team can provide updated information, and the AI will improve for future instances. With Mantium, you can search systems holistically, with Natural Language Processing (NLP), ensuring your team finds the information they need quickly. With our Slackbot integration, you can ask a question on Slack, with no need to switch to a separate app to get the answers you need. -
18
KMmaster
Pumacy Technologies
In your job, you gather new information and knowledge. You use existing know-how to perform your everyday tasks and follow your routines. However, how effectively do you work with the knowledge you and your colleagues acquired? Is there any chance to make knowledge accessible to anybody in your company or team faster and easier than ever before and to save time and money? Knowledge is the most valuable resource of a team or a company. It is thus all the more important to use this resource effectively. What companies need to be done is to derive the maximum benefits from the knowledge. With KMmaster, our easy and efficient knowledge database, you can make better and more productive use of your knowledge. KMmaster (Knowledge Management Master) is an in-house development by Pumacy. The innovative technology supports systematic development, documentation, distribution, storage, use, and evaluation of company knowledge and information. -
19
Matterial
Matterial
Are you spending too much time trying to find the right information? Up to 30% of working time is lost searching for correct, valid and up-to-date information. With Matterial, you collect all corporate knowledge, network it into a comprehensible system and make it quickly findable. This way, everyone gets the information they need directly. You finally want to manage your knowledge more effectively? With Matterial, you keep your company's knowledge alive, document processes and inform your employees and customers. You provide all answers from a single source for a wide range of communication channels. In a live demo, we show you what your knowledge base of the future could look like. Free of charge and without obligation. Without you as a partial supplier, component, system or module supplier, the automotive industry could not survive. Knowledge is critical to success for you in your creative, highly specialized medium-sized company in order to stay on top of product development.Starting Price: €4.99 per user -
20
XWiki
XWiki
Join the ranks of organizations worldwide that trust XWiki, the leader in professional and collaborative open-source solutions. By centralizing knowledge and reducing reliance on time-consuming information silos, XWiki ensures seamless access to essential data, even when key employees leave. This not only improves efficiency but also significantly reduces training and operational costs. XWiki's flexible architecture supports organizations of all sizes and industries, providing a scalable solution that adapts to your unique needs. XWiki stands out as an invaluable tool that helps businesses achieve their goals by fostering collaboration, reducing costs, and safeguarding knowledge continuity. Discover how XWiki can transform your organization's approach to knowledge management and collaboration. Achieve your goals more efficiently with XWiki’s tailored services, and enhance your collaborative culture with our ready-to-use cloud solutions.Starting Price: $2.50/user/month -
21
DoyleSoft
DoyleSoft
We pioneered the world's easiest to use Knowledge Base software. The peace of mind a Knowledge Base program can bring you may be more affordable than you might think. Rapidly search through hundreds of articles (stored in one or more databases) for the information you need. Easily annotate Knowledge Base articles. Track the use of Knowledge Base articles. Distribute your knowledge base articles to employees within your company or to customers/clients. Network ready. Integrates well into your existing network. Open database design. Your data is your data. Period. Flexible licensing. Fully licensed for up to twenty computers. Work offline. No Internet connection required. Print articles with ease. Customizable categories, users, and layout. The world's ONLY "easiest to use" Knowledge Base. Inexpensive. We truly do have the most affordable knowledge base software available, anywhere. No risk.Starting Price: $29.95 one-time payment -
22
MindKeepr
MindKeepr
MindKeepr is an AI-powered knowledge preservation platform that helps organizations protect and preserve their most valuable asset—employee expertise. By capturing knowledge from communications, documents, and workflows, MindKeepr transforms this information into AI agents that communicate just like your team members. The platform enables organizations to break down knowledge silos and create personalized digital experts that learn and adapt to your company’s unique processes. With seamless integrations and enterprise-grade security, MindKeepr ensures knowledge is accessible and secure, improving efficiency, productivity, and service consistency across teams. -
23
ProProfs Knowledge Base
ProProfs
ProProfs Knowledge Base is a knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple devices and platforms. Organizations can easily share important information to train their sales, customer service and support teams. It is also an effective method for introducing new hires to company procedures during the onboarding process. ProProfs Knowledge Base improves productivity by making it easy for employees and customers to instantly find what they're looking for, whenever and wherever they need it. ProProfs Knowledge Base Software eliminates the need to answer the same questions over and over again.Starting Price: $6 per user per month -
24
Shelf
Shelf.io
Shelf frees companies from the complexities of knowledge management with AI, so employees can do a better job and always find the answers they need. MerlinAI actively listens and suggests answers, responses, recommendations and decision tree content to help drill down to the most accurate solution. Remote workers and agents are also free to browse through your company’s entire content library directly in the tools they use most. Shelf modernizes and centralizes the knowledge tech stack, integrating all your sources, then pushing content and answers everywhere your employees work. Companies with distributed workforces are realizing there’s still room for more efficiency. AI-driven Knowledge Management is solving the biggest challenge holding up your people’s progress: finding answers fast so they can move the needle forward.Starting Price: $30/mo -
25
Zive
Zive
Zive is the enterprise knowledge & AI platform that automatically connects, organizes, and maintains your company's collective knowledge, making work efficient and enjoyable for everyone. Empower employees to search and find everything through a unified intelligent search. Zive automatically organizes all of your company's information. Explore your company's structured knowledge graph and the connections therein, also via API. Zive brings the full potential of AI to your business. Your employees save time and become up to 40% more productive and more engaged at work. Zive brings a novel AI-powered approach to knowledge management to your business, allowing your employees to go from asking to doing. Zive is a turnkey software solution that brings state-of-the-art AI capabilities to your whole company in only a few days. No complex implementation, no professional services, no training. Our customer success team will support you all the way from platform setup to internal rollout.Starting Price: €150 per month -
26
PanKM
PanApps
Find critical information and filter knowledge based on themes or sectors. Promote shared learning and knowledge exchange through Communities of Practice. Create discussion forum or bulletin board for members to document lessons learned and best practices. Allows users and communities to comment and express which content they like or dislike. Tell compelling stories through data driven visualization that make dashboards more visually appealing, interesting and easy to understand. Visually analyze business information. Create insightful reports and dashboards. Share personalized and interactive data visualization from multiple data sources with drag and drop interface. Communicate complex information in a simple and engaging manner by presenting data graphically. Capture viewers attention and make data interesting and easy to consume. -
27
Serviceware Knowledge
SERVICEWARE
Be it working from home or delivering top-level customer service to all of your clients. In this world of rapidly accelerating digital transformation and economic uncertainties, it is more important than ever before to manage your company’s knowledge efficiently and sustainably. A solid knowledge base needs to be accessible anytime, anywhere, and immediately. If your helpdesk is not able to successfully adapt to the development of your company knowledge and ever-changing conditions, you might put the short-term and long-term success of your business at risk. Even outside of worst-case scenarios, higher processing times and low resolution rates during first contact will put you at a significant and avoidable competitive disadvantage. Remote teams and and working from home aggravate the exchange and flow of information in person. -
28
Happeo
Happeo
Happeo is a modern intranet that gives companies one official place for company information. When knowledge is scattered across drives, email, and chat, people spend more time searching and asking around than actually getting work done. The same questions get asked repeatedly, new hires take too long to get up to speed, and no one can point to a single source of truth. Happeo fixes that — turning information chaos into knowledge clarity. Pages give teams a structured home for policies, processes, and resources. Search surfaces answers across company knowledge and connected tools. Channels keep important updates out of the inbox so nothing gets buried or missed. And with AI-powered insights into missing, outdated, and incorrect content, Happeo helps teams keep information accurate and trusted over time — not just at launch. The result is a place for company knowledge that employees actually use — so less time is spent searching, and more time spent getting work done. -
29
Graphlytic
Demtec
Graphlytic is a customizable web platform for knowledge graph visualization and analysis. Users can interactively explore the graph, look for patterns with the Cypher or Gremlin query languages (or query templates for non-tech users), or use filters to find the answers to any graph question. The graph visualization brings deep insights in industries, such as scientific research, anti-fraud investigation, etc. Users with very little graph theory knowledge can start to explore the data in no time. Graph rendering is done with the Cytoscape.js library which allows us to render tens of thousands of nodes and hundreds of thousands of relationships. The application is provided in three ways: Desktop, Cloud, and Server. Graphlytic Desktop is a free Neo4j Desktop application installed in just a few clicks. Cloud instances are ideal for small teams that don't want to worry about the installation and need to get up and running in very little time.Starting Price: 19 EUR/month -
30
Sharpr
Dynata
Sharpr is a GenAI-powered knowledge management platform that centralizes market intelligence, enabling teams to quickly access critical insights and make informed business decisions. It aggregates research from both internal and external sources into a single, searchable hub. The platform uses AI-driven smart search to provide precise answers to market questions and auto-generates briefs, newsletters, and alerts to keep stakeholders informed. Sharpr offers advanced analytics to identify emerging trends and optimize research strategies. Its intuitive user experience adapts to different audiences, boosting engagement and insight adoption. With enterprise-grade security and exceptional global support, Sharpr is trusted by Fortune 1000 companies to drive smarter, faster decisions. -
31
eGain Knowledge+AI
eGain
eGain Knowledge+AI™, the top-rated, analyst-awarded knowledge management software, guarantees quality customer service by infusing your customer service agents with knowledge, making all agents as productive as your best ones. By providing agents and other users a range of ways to get to information from the common knowledge base, it ensures fast, consistent, and accurate answers. Intelligent knowledge management systems for customer service are leveraging Artificial Intelligence (AI) to find answers to customer questions, guide processes, and help in decision-making. This is a win-win-win — for the customer, the agent, and the business. The customer service knowledge software unifies in it many knowledge management tools, like content management (CMS), search, artificial intelligence, workflow management, knowledge analytics, and others. Using the right knowledge management software ensures you have the right tools to serve the right answers to customers in their time of need. -
32
Flaps
Flaps
Overcome the information chaos of your company. Know what your company knows. Integrate your data sources to create a central point for knowledge and help your team and customers find faster what they are looking for. Boost your company’ productivity by reducing up to 50% the time your employees waste on finding the information they need. Speed up your development and research process by using NLP. Start re-useing your knowledge and let your team stop doing the same job again and again. Your team keeps re-doing and re-writing reports and tasks. Doing the same job again and again without recycling the job previously done. You have analyzed and tested tones of solutions for a better knowledge sharing and management but none of them have really worked. On average, knowledge employees spend 24% of their working time, looking for information. Most of the time they don’t find what they are looking for. -
33
Quandora
Quandora
Our AI-powered software enables companies to capture, centralize, structure, nurture, search, share and export their knowledge, be it technical, sales content, or general business know-how. Quandora Question & Answer enable companies to share their knowledge in a secure, easy and fun way. Quandora can be used within a team or department, or as a company wide tool. Technical people are confronted with unique learning challenges: changing technologies and dispersed team members, all while working in a fast-paced environment. We empower teams to ask questions, share knowledge, and learn on our accessible platform. Share knowledge about issues that matter to you - sales, customers, communication, culture, management - in a way that transcends hierarchy, location, and departmental boundaries. Learn from the experts: your colleagues.Starting Price: $3.00/month/user -
34
Confluence
Atlassian
Confluence by Atlassian is a leading content collaboration software for modern teams. It empowers teams to create, share, and collaborate on projects in one place, easily publish and access company information, capture, store and grow team's knowledge, and so much more. Confluence is also available on mobile, enabling teams to track team activity, give feedback, and stay in sync regardless of device.Starting Price: $10.00/month -
35
AnswerMiner
Answerminer
AnswerMiner is a new data exploration and visualisation tool that puts the tone on usability and simplicity instead of hard programming and requiring extra-knowledge to use it. The user-friendly interface helps to get familiar with the app quickly and makes the use of the features understandable. AnswerMiner is a cloud-based application that is available from anywhere at any time to find relations and meaningful insights in the data, even if the users are not data scientists, programmers, or statisticians. We believe that everybody can be a data analyst, they just need the right tool to get the most out of their data. Features: *Smart Data View *Automatic Charts *Correlation Matrix and Table *Relation Map *Prediction Tree *Report (Canvas) *Connectors: Mailchimp, Analytics, URL, MySQL, Google Drive, FTP, and more.Starting Price: $47.00/month -
36
Deckard
Deckard
Access relevant and up-to-date information on your software, where you really need it. Access the entire project knowledge from all your tools, in one smart platform. Find out the "who", "what", "when", "where" and "why"" for each part of your software. Save your documentation or ask a question in easily consumable cards. Clarify stuff with your teammates like you normally do. With Deckard, there are no outdated team wiki pages! With its full IDE integration, Deckard shows you all the information about a piece of code. Onboarding of new developers has never been this brilliant! This technology is successfully used in YouTube services. Marketing strategy with the use of this technology can promote the video or channel of each user very fast and high quality. Among all your software tools with a truly smart (NLP-based) search algorithm. Notes and chat become code documentation. We hate wikis as much as you do.Starting Price: $9.99 per month -
37
Superpowered AI
Superpowered AI
Superpowered AI is an end-to-end knowledge retrieval solution purpose-built for LLM applications. We turn complex infrastructure into a few API calls. Give your LLMs access to private information that wasn’t in its training data, like internal company documents. Store old messages in a Knowledge Base and retrieve the most relevant ones each time the user sends a new message. Reduce hallucinations by putting relevant factual information directly in your prompts and instructing the LLM to only use the information it’s been given. Using a knowledge retrieval solution like Superpowered AI lets you retrieve the right information and insert it into your LLM prompts, enabling you to deliver highly relevant responses to your users. Create a knowledge base directly from local files and folders, or from a URL, and query via REST API, all in less than 10 lines of code. State-of-the-art multi-stage knowledge retrieval pipeline to give you the most relevant results. -
38
Yandex Wiki
Yandex
A free service for creating a corporate knowledge hub. Create wiki pages, add content, and edit them along with your colleagues. Keep project descriptions, instructions, and other information in a wiki. Organize hierarchies of nested pages and link them with cross-references. Search all the pages of your knowledge base and quickly find the answers you need. Format texts and add drawings, tables, and links using Markdown. Use headings and cuts to draw attention to what’s most important. Grant access to all your employees, restrict the editing of specific pages or prohibit the viewing of confidential information. All page edits are saved in the changelog, and you are notified of any changes to pages you subscribe to. Add tasks lists from Yandex Tracker, and task names, and assignees update automatically. Embed request and survey forms from Yandex Forms. Store a full project description and add task lists from Yandex Tracker. -
39
Onyx
Onyx
Onyx is an open source AI platform that integrates seamlessly with your company's documents, applications, and personnel, enhancing productivity across various teams. It enables users to find answers across all team applications, and AI assistants powered by your organization's unique knowledge, accessible directly within your workflow. Developers can build custom workflows using open-source APIs, facilitating the creation of AI applications tailored to specific needs. Onyx connects to over 40 applications, including Asana, Google Drive, Slack, and Zendesk, ensuring real-time synchronization with document-level access. The platform supports deployment in various environments, such as fully air-gapped setups within your Virtual Private Cloud (VPC) or on-premise, ensuring data security by preventing information from leaving your deployment. Document-level permissions are automatically inherited from connected sources.Starting Price: $16 per month -
40
LabiKnow
LabiKnow
Let LabiKnow Knowledge base deal with your customers' questions and issues 27/4. Deliver outstanding self service customer support. Knowledge base comes with an easy to use online editor which allows to create interactive content for the end user. Add photos, videos, tutorials, call to action buttons, highlight important parts, add code examples. Cross platform on desktop or mobile device your customers will be able to find answer to their questions, solutions to their issues or contact you via ticket(email). Labiknow help center software make it easy to customize design up to your brand preferences. Helps you reduce number of incoming customer support requests by up to 80%. Why bother answering frequently asked questions, copy and pasting the same information to the chat or ticket when you can let your customers help themselves. No need to setup difficult chatbot sequences. Let users find information by easily enter search keywords or phrases on the help widget.Starting Price: $39 per month -
41
LearnLode
LearnLode
Knowledge Management leads to better customer service. Resolve customer calls quickly and improve First Call Resolution. Live updates give everyone access to the latest issues. Call Scripting guides you through transactions. Unlock the value of your Enterprise's knowledge. Share the expertise of your subject matter experts. Enable effortless collaboration. SMART analytics allow you to track and optimize your knowledge processes. LearnLode is a SaaS solution that is self-deployed. All resources are designed to be easily created and administrated by your team lead or Operations Manager. This allows you to get started quickly with no set-up or integration charges. Effective Knowledge Management is a critical tool for improving customer service in your contact centre. Empower your agents to deliver excellent results by giving them access to our powerful knowledge base and decision support tools. -
42
Hypernotes
Axonic Informationssysteme
With Hypernotes you can finally express your knowledge in a natural way – easy to create, easy to expand, and – maybe most importantly – easy for others to understand. Your notes, tutorials, wikis, intranets, books, scripts, articles, research activities – from now on, they have a new home. Everything is connected. So is your knowledge: It forms a network. With Hypernotes you easily create a semantic network of your knowledge. The result? Less text, but more understanding. When your projects get bigger and more successful, you need your team. That’s also true for knowledge bases. Hypernotes has powerful task management features in place: Share and assign writing-related tasks with your colleagues, friends, and family. Some of the most important steps of the content creation process happen not at your desk – but when you are out there, in the real world.Starting Price: Free -
43
Cumulocity
Cumulocity GmbH
Cumulocity offers an enterprise-grade AIoT platform that connects & manages assets efficiently, transforms raw device data into AI-ready data, and orchestrates innovation from cloud to edge, combined with a team of experts and a large ecosystem of device, technology, and implementation partners to achieve lasting customer success. Cumulocity is the preferred choice for industrial equipment makers to develop high-value digital services and is trusted by leading companies worldwide as their partner, knowing they have access to the software and services needed to power their smart connected products in manufacturing, fleet management, consumer electronics, and more.Starting Price: $215 -
44
Drupal Wiki
KontextWork GbR
Drupal Wiki is a powerful, ready-to-use enterprise knowledge management solution and intranet platform designed to help organizations centralize information and streamline team collaboration. It is important to clarify that Drupal Wiki is a completely independent software product and has absolutely nothing in common with the Drupal Content Management System (CMS). It is not a module, plugin, or extension of the Drupal CMS, nor does it share its use case or technical complexities. Instead, Drupal Wiki is a standalone, out-of-the-box business software tailored specifically for professional internal documentation, quality management, and compliance tracking. It requires no technical setup or coding skills to operate. With intuitive rich-text editing, visual workflows, smart search capabilities, and enterprise-grade security, Drupal Wiki provides businesses with a fully featured, user-friendly platform to capture and manage their company knowledge effortlessly and efficiently.Starting Price: 75€ for 25 Users -
45
AllegroGraph
Franz Inc.
AllegroGraph is a breakthrough solution that allows infinite data integration through a patented approach unifying all data and siloed knowledge into an Entity-Event Knowledge Graph solution that can support massive big data analytics. AllegroGraph utilizes unique federated sharding capabilities that drive 360-degree insights and enable complex reasoning across a distributed Knowledge Graph. AllegroGraph provides users with an integrated version of Gruff, a unique browser-based graph visualization software tool for exploring and discovering connections within enterprise Knowledge Graphs. Franz’s Knowledge Graph Solution includes both technology and services for building industrial strength Entity-Event Knowledge Graphs based on best-of-class tools, products, knowledge, skills and experience. -
46
ProProfs Collaborate
ProProfs
The first generation of internal communication tools made it easy to chat with co-workers about anything, but it’s easy to become overwhelmed and inefficient on those platforms. ProProfs Collaborate facilitates calm knowledge exchange that goes far beyond chatting. Set up Q&A discussions and chats that are organized to improve your team’s learning and knowledge exchange. Eliminate digging through docs, emails and lengthy chat threads. Private or public groups enable members to communicate, collaborate, ask and answer questions. Company knowledge exchanges are easy to review and fully searchable. Question & answer software organizes knowledge via threads and topics and keeps the best answers to the top of each Q&A. Reduce the noise by separating chat from Q&A sections. -
47
Hyperwave
Hyperwave
Hyperwave is your partner for efficient and secure information processing in your company. Allow data and knowledge to flow freely - and reach your goals. Learn more about the wide variety of features and possible applications of Hyperwave. We provide individual advice on how to implement the software successfully in your company. You can gain direct insight into how to use the software. We have decisively shaped development in information and data management for more than 20 years. We consider ourselves to be pioneers of the information age. But we do not rest on that — we are constantly reinventing ourselves and our products. Our products are intended to help people and companies to reach greater success by targeted use of information and data. Proven and innovative: More than 100 companies worldwide count on Hyperwave, and have implemented our software to control the flow of information in their organizations. -
48
k03
koviko
The k03 knowledge management offers numerous setting options for daily handling in the paperless office. That makes it easy to use and flexible in terms of content. With the rights-role concept, every employee sees exactly what counts for him. The system offers two different menu types in order to bring the user quickly to the desired information: overlapping or as a tree structure that can be folded out. In this way, all content is always available immediately. With the koviko intranet, your knowledge management in companies has a new, central communication channel. You transport news in daily business via news. You present the larger topics of company policy or background in a blog post. This creates an efficient and effective knowledge transfer throughout the company. -
49
ScreenSteps
Blue Mango Learning Systems
Knowledge base software that reduces employee mistakes, questions, and onboarding time. Interactive, “dummy proof” guides any employee can follow without getting stuck in the middle of a process. Increase QA scores, reduce questions, and decrease training time by building a robust online searchable knowledge base to keep everyone in your call center on the same page. Increase productivity, reduce mistakes, and decrease training time by helping your employees adopt new procedures and handle complex situations without needing additional help. Capture your company’s unique procedures with customizable, step-by-step guides that enhance employee performance. Teams leverage a ScreenSteps knowledge base in three ways to improve employee performance while reducing the amount of training and post-training support. Centralize all of your job aids in one location. Employees can easily find answers to their questions within seconds with a ScreenSteps knowledge base.Starting Price: $57.00/month -
50
Cocoom
Cocoom
Cocoom is a visual knowledge sharing tool that helps teams to better collaborate and communicate. A source of knowledge to improve support and collaboration between the teams! Our template library and our very simple editor allow you to be effective immediately and to produce quality knowledge without any training. Cocoom reduces friction and misunderstandings between two or more teams. As soon as we leave our own team, project or department, we find it difficult to value our actions and give visibility to what we do. Cocoom makes it easy to share visual informations to improve cooperation. Cocoom helps support services to provide a complete, efficient and up-to-date source of information for all employees. In this way, each individual and each team has access to the visual knowledges they need and the role of the support services is simplified and enhanced.
