EquipmentCloud

EquipmentCloud

Kontron AIS
+
+

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About

Empolis Smart Cloud: We’re your partner with extensive experience in Smart Information Management. Based on Empolis Smart Cloud, we support you in developing your own service application, regardless of whether you wish to utilize the application in your own company or by licensing it to your customers. Empolis Service Express: Your company’s knowledge is distributed across different systems and lodged in your employees’ heads. That makes searching for answers difficult and time-consuming. Service Express compiles your company’s entire knowledge and establishes your central knowledge management, providing you with a single information source for all your questions.

About

EquipmentCloud® is the agile service and after-sales digital transformation solution for medium-sized machine and equipment manufacturers. It allows you to optimize your processes, improve customer loyalty and enable new data-based business models – all in one place, easily and efficiently. With configurable, easy-to-use modules, you can digitalize and scale your individual use cases step by step. With all your information in one place, you can save time and money while increasing customer loyalty. Lay the foundation for a successful digital transformation of your service and after-sales from a cost center to a profit center and take your business to the next service level.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Support agents and service technicians looking for an AI-based portal to quickly identify solutions for complex customer cases

Audience

Small and medium-sized manufacturing / mechanical engineering companies that require a software solution to accelerate digital transformation of their service and after-sales by connecting machinery, processes and stakeholders Target users: Service managers, service technicians, product management, after sales managers, tool owners, service desk, maintenance and engineering personnel

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$16.50 per user per month
Free Version
Free Trial

Pricing

€79/month/machine
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Empolis
Founded: 1986
Germany
www.empolis.com

Company Information

Kontron AIS
Founded: 1990
Germany
equipmentcloud.io

Alternatives

EquipmentCloud

EquipmentCloud

Kontron AIS

Alternatives

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Things5

VISup
Zed-Service

Zed-Service

Zed-Axis Technologies
Builders CRM

Builders CRM

CetharSoft

Categories

Categories

Big Data Features

Collaboration
Data Blends
Data Cleansing
Data Mining
Data Visualization
Data Warehousing
High Volume Processing
No-Code Sandbox
Predictive Analytics
Templates

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Equipment Maintenance Features

Customer Database
Dispatch Management
Equipment Tracking
Inventory Control
Job Management
Maintenance Scheduling
Warranty Tracking
Work Order Management

IoT Features

Application Development
Big Data Analytics
Configuration Management
Connectivity Management
Data Collection
Data Management
Device Management
Performance Management
Prototyping
Visualization

Integrations

Microsoft Entra ID
OpenScape Session Border Controller
Oracle APEX
Quanos SIS.one
Salesforce

Integrations

Microsoft Entra ID
OpenScape Session Border Controller
Oracle APEX
Quanos SIS.one
Salesforce
Claim Empolis and update features and information
Claim Empolis and update features and information
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Claim EquipmentCloud and update features and information