Makula
Makula is a modular aftersales and maintenance platform built for machinery suppliers, distributors, and manufacturers. It connects service teams, technicians, and customers through one smart ecosystem. With AssetHub, you unify machine data from ERP, IoT, and manuals. The Field Service module enables real-time dispatching, mobile checklists, and job tracking. CMMS supports preventive maintenance, work orders, and asset planning. Makula also includes 3D Stream for visual spare parts, AI Notetaker for auto-documentation, and a white-labelled Customer Portal for seamless aftersales. Built as a SaaS platform with flexible pricing, Makula helps manufacturers scale service and maintenance operations globally.
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Partium
Partium is a multi-modal AI-supported Enterprise Part Search. It makes it easy for your users in Maintenance and After sales & Service environments to find parts in spare parts portals, web shops, and maintenance systems.
It allows technicians to search by image, text, filter, bill of materials, and tags.
Hotline agents can confirm part search results and connect with the users.
Partium also offers insights in your users' search behavior.
Partium handles millions of spare part searches every month.
Caterpillar, Parker, Liebherr, Deutsche Bahn, New Holland, The Home Depot, ENGEL, Wien Energie, and many other companies use Partium to provide not just a great search for their internal employees and customers, but a search that converts at higher rates because of relevancy, accuracy, and ease-of-use.
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Zed-Service
Zed-Service™ is a world-class customer service CRM software with intelligent reporting and analytics dashboard. Zed-Service™ allows you to keep pace with industry growth with scalable service management solutions. Drive growth by automating your operations, improving after-sales services, and handling field services and warranty management, all through a unified platform. Zed-Service™ is primarily meant for industries needing after-sales service and repair management. Processes like walk-in service, on-site service, and Return-to-Bench (RTB) can be streamlined effortlessly to improve profitability and brand image. A one-stop solution for after-sales service management that works across industries and verticals, including, telecommunications, health & wellness, consumer electronics, home appliances, computer hardware & networking, and power technology. Incorporated warranty claim management software for improving customer experience.
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BlueFolder
Introducing BlueFolder – Your Ultimate Service Management Solution
Unlock the full potential of streamlined service management with BlueFolder, the comprehensive software designed to empower your business. Whether you're a field service provider, maintenance team, or IT support organization, BlueFolder is your go-to solution for optimizing workflows, enhancing customer satisfaction, and boosting efficiency.
Key Features:
Intuitive Work Order Management
Dispatch and Scheduling
Customer Relationship Management (CRM)
Mobile Accessibility
Billing, Invoicing, and Payments
Asset/Equipment and Contract Management
Customizable Reporting
Integration Capabilities
Choose BlueFolder and experience the transformation of your service management operations. Elevate customer satisfaction, increase efficiency, and drive success with the power of BlueFolder at your fingertips.
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