Zed-Service
Zed-Service™ is a world-class customer service CRM software with intelligent reporting and analytics dashboard. Zed-Service™ allows you to keep pace with industry growth with scalable service management solutions. Drive growth by automating your operations, improving after-sales services, and handling field services and warranty management, all through a unified platform. Zed-Service™ is primarily meant for industries needing after-sales service and repair management. Processes like walk-in service, on-site service, and Return-to-Bench (RTB) can be streamlined effortlessly to improve profitability and brand image. A one-stop solution for after-sales service management that works across industries and verticals, including, telecommunications, health & wellness, consumer electronics, home appliances, computer hardware & networking, and power technology. Incorporated warranty claim management software for improving customer experience.
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ThingPark Wireless
The market leading, most complete, powerful and flexible multi-technology LPWA IoT Network platform. Already powering over half of national LoRaWAN network deployments worldwide, ThingPark Wireless is the heart of your IoT network, enabling secure connectivity, data flow and management from sensors to cloud applications. ThingPark Wireless is modular, and scales easily, enabling Service Providers to monetize connectivity and accelerate the adoption of IoT solutions across multiple industries. Horizontally-scalable core network architecture supporting up to 150K packets/second (up to 1.2 billion devices) and up to 10 million gateways per cluster. Full set of back-office applications to support onboarding/management of devices, gateways and applications. Multi-layer end-to-end security to route sensor data to application servers. Best-in-class MAC efficiency to optimize network capacity and battery lifetime.
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AWS IoT
There are billions of devices in homes, factories, oil wells, hospitals, cars, and thousands of other places. With the proliferation of devices, you increasingly need solutions to connect them, and collect, store, and analyze device data. AWS has broad and deep IoT services, from the edge to the cloud. AWS IoT is the only cloud vendor to bring together data management and rich analytics in easy-to-use services designed for noisy IoT data. AWS IoT offers services for all layers of security, including preventive security mechanisms, like encryption and access control to device data, and service to continuously monitor and audit configurations. AWS brings AI and IoT together to make devices more intelligent. You can create models in the cloud and deploy them to devices where they run 2x faster compared to other offerings. Optimize operations by easily creating digital twins of real-world systems. Run analytics on volumes of IoT data easily—without building an analytics platform.
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Aftersale
AfterSale is a comprehensive field service CRM application designed to streamline the management of Annual Maintenance Contracts (AMCs), technicians, and spare parts. It offers features such as real-time tracking of service requests, efficient scheduling, and dispatching of technicians, and inventory management for spare parts. The platform aims to enhance operational efficiency and customer satisfaction by providing tools that facilitate seamless coordination between field service teams and back-office operations. By centralizing service-related data, AfterSale enables businesses to monitor performance metrics, ensure timely service delivery, and maintain accurate records of customer interactions and equipment maintenance histories. Keep track of contract details, renewal dates, and service history to ensure timely support and customer satisfaction. Manage your inventory of spare parts efficiently within Aftersale CRM.
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