Zed-Service
Zed-Service™ is a world-class customer service CRM software with intelligent reporting and analytics dashboard. Zed-Service™ allows you to keep pace with industry growth with scalable service management solutions. Drive growth by automating your operations, improving after-sales services, and handling field services and warranty management, all through a unified platform. Zed-Service™ is primarily meant for industries needing after-sales service and repair management. Processes like walk-in service, on-site service, and Return-to-Bench (RTB) can be streamlined effortlessly to improve profitability and brand image. A one-stop solution for after-sales service management that works across industries and verticals, including, telecommunications, health & wellness, consumer electronics, home appliances, computer hardware & networking, and power technology. Incorporated warranty claim management software for improving customer experience.
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MaintiMizer
Ready to Modernize Maintenance? The flexible, powerful, and user-friendly MaintiMizer has been a CMMS leader for over 30 years. We built our company on the belief that a CMMS should be able to adapt to any environment, whether it be on-premise or in the cloud. This coupled with our world-class support team has enabled us to boost bottom lines and improve efficiency for companies in industries ranging from food/beverage to manufacturing to logistics and everything in between.
CMMS software can help extend the life of your equipment with preventative and predictive maintenance. With MaintiMizer by Ashcom Technologies you can keep every piece of equipment on a maintenance schedule, keep track of previous work orders, keep a digital manual of each specific asset and much more. With a user-friendly interface to monitor every aspect of your department coupled with custom configuration, MaintiMizer keeps your equipment running effectively and efficiently.
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ADVANTAGE 365
RMI's ADVANTAGE 365 is a turn-key business management solution designed to manage operations for Equipment Rental, Sales and Service businesses. Our easy-to-use software package features full functionality for your Accounting, Inventory Tracking & Management, Billing, Sales, Service/Maintenance, Dispatch, Purchasing, Utilization Tracking and much more all in one tightly integrated operating environment.
Included: Implementation, Free and unlimited Training and Support, Microsoft 365 Business (Excel, Word, Outlook, Teams, SharePoint etc.) and free, unlimited standard and custom reports - guaranteed.
ADVANTAGE 365 is Microsoft certified, cloud-based and accessible by mobile phone, tablet or desktop.
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Aftersale
AfterSale is a comprehensive field service CRM application designed to streamline the management of Annual Maintenance Contracts (AMCs), technicians, and spare parts. It offers features such as real-time tracking of service requests, efficient scheduling, and dispatching of technicians, and inventory management for spare parts. The platform aims to enhance operational efficiency and customer satisfaction by providing tools that facilitate seamless coordination between field service teams and back-office operations. By centralizing service-related data, AfterSale enables businesses to monitor performance metrics, ensure timely service delivery, and maintain accurate records of customer interactions and equipment maintenance histories. Keep track of contract details, renewal dates, and service history to ensure timely support and customer satisfaction. Manage your inventory of spare parts efficiently within Aftersale CRM.
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