Audience
Support agents and service technicians looking for an AI-based portal to quickly identify solutions for complex customer cases
About Empolis
Empolis Smart Cloud: We’re your partner with extensive experience in Smart Information Management. Based on Empolis Smart Cloud, we support you in developing your own service application, regardless of whether you wish to utilize the application in your own company or by licensing it to your customers. Empolis Service Express: Your company’s knowledge is distributed across different systems and lodged in your employees’ heads. That makes searching for answers difficult and time-consuming. Service Express compiles your company’s entire knowledge and establishes your central knowledge management, providing you with a single information source for all your questions.
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Pricing
Starting Price:
$16.50 per user per month
Integrations
Company Information
Empolis
Founded: 1986
Germany
www.empolis.com
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
Online
Empolis Frequently Asked Questions
Empolis Product Features
Big Data
Collaboration
Supported
Data Blends
Supported
Data Cleansing
Supported
Data Mining
Supported
Data Visualization
Supported
High Volume Processing
Supported
Predictive Analytics
Supported
Templates
Supported
Data Warehousing
Not Supported
No-Code Sandbox
Not Supported
Knowledge Management
Cataloging / Categorization
Supported
Collaboration
Supported
Content Management
Supported
Decision Tree
Supported
Full Text Search
Supported
Knowledge Base Management
Supported
Self Service Portal
Supported
Artificial Intelligence (AI)
Not Supported
Discussion Boards
Not Supported
