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About

Empolis Smart Cloud: We’re your partner with extensive experience in Smart Information Management. Based on Empolis Smart Cloud, we support you in developing your own service application, regardless of whether you wish to utilize the application in your own company or by licensing it to your customers. Empolis Service Express: Your company’s knowledge is distributed across different systems and lodged in your employees’ heads. That makes searching for answers difficult and time-consuming. Service Express compiles your company’s entire knowledge and establishes your central knowledge management, providing you with a single information source for all your questions.

About

Effortless knowledge management directly within Slack. Build your team knowledge base without ever leaving Slack, with our direct Slack sign-in, handy slash commands and Slack actions. Create handy reference materials by collating multiple sources of data & information on one Kipwise Page. Changes made to source files are updated in real time in Kipwise, too, keeping your knowledge base as up to date as you are. Conduct searches across all your integrations in seconds, saving untold time searching for information across multiple sources. Access your team knowledge instantly, whatever tool or system you’re in. Use our browser extensions and Slack search command to access your team knowledge without interrupting your current workflow. Enjoy real-time collaboration with our easy-to-use web editor, enabling your team to edit the same page at the same time. Turn knowledge sharing into a team objective, with smart, built-in workflows like our internal Q&A feature.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Support agents and service technicians looking for an AI-based portal to quickly identify solutions for complex customer cases

Audience

Companies of all sizes that use Slack and want an integrated knowledge management system

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$16.50 per user per month
Free Version Not Supported
Free Trial Not Supported

Pricing

$25.50 per user per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Empolis
Founded: 1986
Germany
www.empolis.com

Company Information

Kipwise
Founded: 2018
Estonia
kipwise.com

Alternatives

EquipmentCloud

EquipmentCloud

Kontron AIS

Alternatives

Notion

Notion

Notion Labs

Categories

Big Data Supported

Categories

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Supported
Collaboration Supported
Content Management Supported
Decision Tree Supported
Discussion Boards Not Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported

Big Data Features

Collaboration Supported
Data Blends Supported
Data Cleansing Supported
Data Mining Supported
Data Visualization Supported
Data Warehousing Not Supported
High Volume Processing Supported
No-Code Sandbox Not Supported
Predictive Analytics Supported
Templates Supported

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Supported
Collaboration Supported
Content Management Supported
Decision Tree Supported
Discussion Boards Not Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported

Integrations

Airtable Not Supported
Confluence Not Supported
Facebook Not Supported
Figma Not Supported
Google Chrome Not Supported
Google Drive Not Supported
Loom Not Supported
Lucidchart Not Supported
Marvel Not Supported
Microsoft OneDrive Not Supported
Miro Not Supported
Safari Not Supported
Salesforce Supported
Slack Not Supported
Trello Not Supported
Vimeo Not Supported
Wistia Not Supported
YouTube Not Supported
draw.io Not Supported

Integrations

Airtable Supported
Confluence Supported
Facebook Supported
Figma Supported
Google Chrome Supported
Google Drive Supported
Loom Supported
Lucidchart Supported
Marvel Supported
Microsoft OneDrive Supported
Miro Supported
Safari Supported
Salesforce Not Supported
Slack Supported
Trello Supported
Vimeo Supported
Wistia Supported
YouTube Supported
draw.io Supported
Claim Empolis and update features and information
Claim Empolis and update features and information
Claim Kipwise and update features and information
Claim Kipwise and update features and information