Alternatives to DialPhone

Compare DialPhone alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to DialPhone in 2026. Compare features, ratings, user reviews, pricing, and more from DialPhone competitors and alternatives in order to make an informed decision for your business.

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    RingCentral RingEX
    RingCentral RingEX is a powerful cloud-based phone system that helps optimize your business communications. Providing enterprise-grade business communication tools for voice, fax, text, and video as well as bring your own device to work (BYOD) capability, RingCentral RingEX enables you to work where you want and how you want. Core features of RingCentral RingEX include auto-recording, conferencing, and unlimited long-distance and local calling. RingCentral RingEX's call management features can also be customized by configuring call forwarding, answering rules, message alerts, and missed-call notifications.
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    Yeastar P-Series PBX System
    Focusing on delivering "Easy-first Unified Communications", Yeastar P-Series Phone System offers companies of all sizes with a complete package for calls, video, messaging, and integrations, out of the box. With in-built visual call management, integrated video conferencing, advanced contact center features, and ready-made SMS, WhatsApp, Microsoft Teams, CRMs, and more platform integrations, P-Series boosts productivity at all levels and provides everything across desktop, mobile, and browser with simple user apps. Available in the Appliance, Software, and Cloud Editions, P-Series provides flexible deployment options, allowing you to have it sited on-premises or in the cloud. Balancing costs and future growth, it requires a lower total cost of ownership, less training, and fewer management efforts. The ease of use and future-proof adaptability are paramount.
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    ULTATEL

    ULTATEL

    ULTATEL

    Ultatel stands at the forefront of business communications, empowering organizations with cutting-edge cloud VoIP technology to boost productivity and stay connected with customers anywhere, anytime. Our plans come fully scalable, featuring unlimited HD Voice, SMS, Fax, Chat, Video, and over 40 advanced features and integrations. Experience true transparency with our no-hidden-fees pricing model—what you see is exactly what you pay! Recognized as a Gartner Category Leader and G2 High Performer, Ultatel offers a unified communications platform that evolves with your business. Powered by our innovative FlexScale technology, you can effortlessly adjust your communication needs without any downtime or penalties. Our Award-Winning Customer Support team is here for you 24/7/365, delivering a remarkable 94% first-contact resolution rate. With Ultatel, enjoy the peace of mind that comes with being connected beyond limits.
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    CallTools

    CallTools

    CallTools

    Revolutionize your contact center with CallTools—the cutting-edge cloud-based software that integrates your inbound and outbound dialing on a single platform. Boost your agents’ productivity and enhance customer engagement like never before with CallTools’ powerful suite of call center features, including predictive dialing, call recording, and multi-touch campaigns with email and SMS capabilities. Get a complete 360-degree view of your agents’ performance and take advantage of real-time reporting. With seamless integration options, advanced queue management, and flexible IVR settings, CallTools ensures a streamlined workflow. Effortlessly manage data targeting and caller ID strategies to optimize connection rates and improve outcomes. Empower your team with a user-friendly interface designed to simplify complex tasks while delivering consistent results.
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    Dialpad Connect
    Dialpad Connect is an AI-powered unified communications platform that combines voice, video, and messaging to enhance team collaboration and customer interactions. It features real-time call transcription, automated call summaries, and AI-generated action items to help users stay focused during conversations. The platform integrates seamlessly with popular business apps like Salesforce, Zendesk, Microsoft Teams, and Google Workspace to streamline workflows. Designed for businesses of all sizes, Dialpad Connect delivers enterprise-grade reliability with 100% uptime SLA and robust disaster recovery. Security and privacy are core priorities, meeting standards like GDPR, HIPAA, and SOC 2 compliance. Dialpad Connect helps companies elevate customer experiences while boosting team productivity.
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    Starting Price: $15/user/month
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    net2phone

    net2phone

    net2phone

    net2phone provides innovative and affordable cloud based telephony software and services to both small and mid-sized businesses and large or multinational enterprises. Our Unified Communications and Contact Center solutions provide advanced features that can be customized to suit your unique business needs while ensuring simplicity through implementation and use. net2phone’s compelling​ ​UCaaS offer combines voice, video, chat, and messaging under one platform, includes advanced features and integrations, and unlimited calling to over forty popular destination countries. uContact, net2phone’s omnichannel CCaaS solution, streamlines all voice and digital interactions​, ​enabling contact centers to meet customers in the digital channel of their choice​ and ​integrating all touchpoints into a Unified Inbox. Other flagship solutions include SIP Trunking services, native integration with Microsoft Teams, and international connectivity capabilities.
    Starting Price: $17.99/month/user
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    Local Measure Engage
    Engage is a pre-built, intelligent, cloud contact center platform that transforms customer service. Built for for Amazon Connect and powered by AWS, Engage combines voice and digital communication channels to improve operational efficiency and deliver valuable insights, Engage uses Generative AI to enhance customer service interactions and create personalized experiences that cater to the changing needs of businesses and their customers. Engage is a Contact Center as a Service (CCaaS), meaning we take care of all updates and improvements with no hardware or expensive agent licenses. Our consumption-based pricing caters to businesses of all sizes. Engage includes Voice, Email, SMS and Facebook Messenger, Instagram DM (Direct Message), Twitter DM (Direct Message), WhatsApp, WeChat LINE, and Web Chat.
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    ConneXio

    ConneXio

    ConneXio

    The simple, smart, efficient & all-in-one UCaaS, Customer Engagement & Workforce Management Platform. ConneXio is The Future of Customer Engagement and Workforce Management Software - AI & Voice Recognition IVRs - Omni-Channel IVRs - Voicemail and Call Menu Builder - VoIP Phones - CRM - UCaaS / CCaaS - Dialer - BPO & Outsourcing Transform your Customer Experience (CX) with ConneXio Cloud's Suite of Business Tools. Create the exact solution you need to engage customers at every step of their journey on their preferred channels – anywhere in the world! Provide a white-glove, VIP service so convenient and proactive, your customers will think you can read minds! Contextual Data, AI & Machine Learning, Flexible Workflows and Seamless Cross-Channel Communications empower your teams to engage people in powerful new ways. Featuring ways to make your job easier; - Real-time Analytics & Reporting - Custom-Tailored - AI & Machine Learning - Industry-Leading VoIP Network
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    Talkroute

    Talkroute

    Talkroute

    What is Talkroute? Talkroute is a UCaaS provider that gives you the ability to utilize your existing phones, web browser, and PCs with our cloud-based virtual phone system. Now you can have the power of an enterprise-level phone system without the upfront cost and maintenance of an expensive on-site system. Making and receiving business calls Our virtual phone system gives you the ability to make & receive calls from any desktop, browser, and smartphone. Texting with your customers Send and receive business SMS and MMS text messages. Our apps make it quick and easy to compose and reply to your customers. Video meetings with your team Video conferencing with up to 100 team & guest participants. Talkroute Meetings gives you the power to record meeting sessions, share your screen, chat via team messenger, collaborate using our whiteboard, & share files.
    Starting Price: $19 per month
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    VirtualPBX

    VirtualPBX

    VirtualPBX

    VirtualPBX stands as an acclaimed Business Phone System Provider, renowned for its award-winning services. Offering industry-leading features, boasting 99.999% reliability, and competitive pricing, VirtualPBX equips businesses with top-tier communication tools for seamless unified communications. Catering to a diverse range of enterprises, from entrepreneurs to contact centers seeking a complete contact center solution. VirtualPBX serves as the ultimate destination for modern business VoIP needs. With plans starting at just $18 per month, VirtualPBX ensures accessibility and excellence in communication solutions. Get a free demo today!
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    Nextiva

    Nextiva

    Nextiva

    Nextiva is an AI-powered Unified Customer Experience Management (Unified-CXM) platform that helps businesses acquire, retain, and grow customers through seamless, personalized interactions. It unifies voice, chat, messaging, social, email, video, and reviews into one platform, eliminating silos and improving collaboration across teams. With patented customer journey orchestration, companies gain real-time insights and automate workflows that improve customer retention while lowering costs. Built-in AI and automation simplify self-service, optimize agent productivity, and deliver measurable efficiency. Nextiva’s workforce engagement tools reduce attrition, boost performance, and connect front-line employees with back-office teams. Trusted by thousands of innovative companies worldwide, and recognized as a Strong Performer in Gartner’s 2025 “Voice of the Customer” CCaaS report, Nextiva is redefining how businesses deliver meaningful customer experiences.
    Starting Price: $19.95 per month
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    Aircall

    Aircall

    Aircall

    Aircall is an AI-powered customer communications and intelligence platform that unifies phone, messaging, and call center operations. Designed for sales and support teams, it enhances every interaction with features like AI Voice Agents, real-time conversation coaching, and integrated WhatsApp messaging. With powerful analytics, call recording, and shared inboxes, teams gain clarity and can resolve customer issues faster. The platform is easy to set up, offering quick number claiming, seamless integrations, and customizable workflows. Trusted by over 21,000 companies worldwide, Aircall helps businesses improve connection rates, boost CSAT scores, and streamline onboarding. By combining automation with human-first AI, Aircall reduces busywork so teams can focus on building better customer relationships.
    Starting Price: $30/user/month
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    GoTo Connect
    GoTo Connect is the all-in-one cloud communications platform for businesses of any size, combining voice, video, messaging, and advanced features on a single, easy-to-manage system. Connect from any device—calls, meetings, and chats stay unified wherever you work. Simple deployment, intuitive management, and robust integrations let teams get started fast and scale effortlessly. AI-driven tools like AI Receptionist greet callers, route conversations, and automate tasks—no third-party apps needed. Benefit from 99.999% uptime, award-winning support, and built-in contact center features to grow your business and create seamless customer experiences. GoTo Connect: reliable communications, powered by modern automation and built for business success.
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    Windstream Enterprise CCaaS

    Windstream Enterprise CCaaS

    Windstream Enterprise

    Your customers want to interact with you their way, by phone, chat or web. That is why your contact center needs to accommodate each customer’s communication medium of choice. A cloud-based Contact Center as a Service (CCaaS) experience gives your agents the power and flexibility to meet each customer at their level and saves you money on hardware and operating expenses. CCaaS is an omnichannel customer care solution delivered as a service by Windstream Enterprise. Based on our robust Unified Communications as a Service (UCaaS) technology, CCaaS seamlessly integrates key contact center communications types, including voice call, webchat, and text messaging with omnichannel routing to ensure your customers can connect via the method that best fits their needs. Additionally, CCaaS comes with call management and measurement tools to help maximize agent handling and drive first-call resolution.
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    IPFone

    IPFone

    IPFone

    IPFone is a telecommunications company that provides cloud communication, internet access, and business phone systems for small and medium-sized businesses. IPFone's services include: UCaaS Webex VoIP SD-WAN Contact center Fiber internet On-site installation In-depth training World-class customer support Unlimited international* calling
    Starting Price: 17.95
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    Windstream Enterprise UCaaS

    Windstream Enterprise UCaaS

    Windstream Enterprise

    For savvy IT and business leaders, present-day communications are already in the cloud. With the rise of 100% remote workforces, virtual teams need to be totally integrated, so they can connect and collaborate with all the tools necessary to do their jobs. Unified Communications as a Service (UCaaS) delivers on that vision with resilient, cloud-based solutions that can be deployed more quickly, and for less than an on-premises solution. UCaaS is a unified communications solution delivered as a service by Windstream Enterprise. It integrates all key enterprise communication types, including audio, video conferencing, messaging and collaborative web functionality. By integrating these separate tools, UCaaS enhances organizational workflow, operational efficiency, and productivity. When combined with Contact Center as a Service (CCaaS), it also enables a powerful customer service solution.
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    Voxbone

    Voxbone

    Voxbone

    Whether digital-native or plotting a pain-free path to the cloud, businesses can achieve instant global scale for their communications with our enterprise-grade worldwide voice and messaging network. Our compliant, elastic SIP trunking services and phone numbers deliver fully localized voice presence on a global scale, across 93% of the world economy. It's why we're the voice infrastructure partner of choice for the majority of Leaders in Gartner's Magic Quadrants for UCaaS and CCaaS. Founded in 2005, we count among our happy customers Uber, Skype, Zoom, 8x8, Dialpad, NICE inContact, Orange Business Services, Aircall, Telefónica and Serenova.
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    Streams.AI by PanTerra Networks
    Streams.AI by PanTerra Networks is an all-in-one UCaaS and VoIP cloud phone system that combines business voice, video meetings, messaging, SMS, fax, and secure file sharing in a single platform. Built for productivity and growth, Streams.AI delivers features such as an intelligent receptionist, real-time transcription, analytics, and agent assist to improve team efficiency and customer engagement. As a full contact center software solution, it offers skills-based routing, queue management, and live monitoring to optimize call handling. With HIPAA and SOC 2 compliance, 99.999% uptime, and end-to-end encryption, Streams.AI ensures enterprise-grade security and reliability. It integrates seamlessly with Microsoft Teams, Google Workspace, Salesforce, and more, while flexible pricing and white-glove onboarding make deployment fast and cost-effective. Backed by 20+ years of innovation and 24/7 US-based support, Streams.AI is a trusted, future-ready communications platform for any business.
    Starting Price: $24.95 per user/month
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    Evolve IP

    Evolve IP

    Evolve IP

    Realize the full potential of your workforce with best-of-breed collaboration solutions from Microsoft and Cisco that are integrated directly with Evolve IP’s analyst-acclaimed enterprise voice and communications services. We’ll deploy a Purpose-Built® solution, tailored just for your business, that will dramatically increase employee productivity and drive organizational efficiency. Evolve IP Desktop Services, (DaaS, RMM, ITaaS and more) enable employees to work from anywhere while enabling IT departments to easily manage, protect and update all of your associates’ devices and applications. Provide a ‘WOW!’ customer experience with Evolve IP’s analyst-acclaimed omnichannel contact center solution. Named to Gartner’s CCaaS Magic Quadrant three years running, with the highest client recommendation rating of all selected providers, our integrated communications and contact center platform will be Purpose-Built® for your business.
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    Thirdlane

    Thirdlane

    Thirdlane

    Thirdlane is a scalable UCaaS platform that blends multi-tenant PBX, Contact Center, and collaboration apps into one solution. MSPs, Enterprises, and telecom providers adopt Thirdlane when they want freedom of deployment, deep integrations, and reliable control over their communications stack. Whether your team prefers cloud-hosted services or on-premises deployments, Thirdlane adapts to your strategy. IT departments appreciate the API-first design, while business leaders value the ability to cut costs and avoid lock-in. Core benefits: - Enterprise-grade PBX with calling, video meetings, voicemail, and advanced routing. - Unified Thirdlane Connect apps for chat, video meetings, and file sharing. - Built-in Contact Center - Advanced analytics to improve service and sales. - CRM integration for context-rich customer interactions. - White-label branding across all user touchpoints. - Options for geo-redundancy and high availability.
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    CallTower

    CallTower

    CallTower

    Since its inception in 2002, CallTower has evolved into a global cloud-based, enterprise-class Unified Communications, Contact Center and Collaboration solutions provider for growing organizations worldwide. CallTower provides, integrates and supports industry-leading solutions, including Operator Connect for Microsoft® Teams, Teams Direct Routing, GCC High Teams Direct Routing, Office 365, Cisco® Webex Calling / UCM, Cisco® CCPP, Zoom (BYOC), Zoom Phone, CT Cloud UCaaS and four contact center options, including Five9 for business customers.
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    VestaCall

    VestaCall

    VestaCall

    VestaCall is an AI-powered cloud contact center and UCaaS provider offering global voice termination, SIP trunking, and intelligent business phone systems. It helps businesses stop losing revenue to missed calls and poor customer experience by bringing voice, routing, analytics, automation, and customer communication tools into one cloud-based system. Its products include Cloud PBX, SIP Trunking, Conversational AI, Cloud Contact Center, and Live Analytics, supporting use cases such as inbound support, outbound sales, global remote teams, and enterprise communications. VestaCall’s Cloud PBX provides an enterprise-grade virtual phone system with global coverage in 100+ countries, HD voice quality, mobile and desktop apps, auto-attendant with multi-level IVR menus, real-time call analytics, team messaging, call recording, and AI-powered transcription.
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    ComTec

    ComTec

    ComTec

    ComTec’s enterprise-grade unified communications as a service (UCaaS) and phone systems can transform how your business communicates. From in-website chat to automated text messaging to uninterrupted call transfers, we provide the tools you need to increase customer satisfaction and improve your bottom line. Transporting information, whether it’s voice, data, or video, is the lifeline for almost every organization. ComTec’s expertise and commitment to client satisfaction help you define and achieve your communication goals. From installing dedicated fiber to managing disaster recovery, we help you develop and maintain an efficient, reliable network. ComTec is your reliable regional connection for cloud technology solutions and business infrastructure services. We partner with you to design, install and manage a single customized solution to your technology needs. Leveraging transparency, market intelligence, and large-scale buying power, our services deliver savings on a based model.
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    XI by Eleven Solutions

    XI by Eleven Solutions

    Eleven Solutions

    XI by Eleven Solutions is a cloud-based VoIP and business communications platform designed for businesses, agencies, sales teams, and call centers. The platform provides smart dialing, business phone systems, and scalable communication tools to streamline inbound and outbound calling, improve customer engagement, and increase team productivity. Built for reliability, flexibility, and performance, XI by Eleven Solutions supports sales outreach, customer support, remote collaboration, and high-volume communication environments through modern cloud technology and dependable connectivity.
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    Synkato

    Synkato

    axiatp

    Synkato is the unified communications (UCaaS) platform for modern businesses. Synchronize your team through reliable unified communications (UCaaS). Bring together the best of communication methods and collaboration tools all in Synkato. Your business will have a cloud-based business phone with a native softphone your team can take anywhere, any time to call, chat, and more. Improve productivity and communication within your team and customers. Synkato’s integrated Chat+ feature allows users to chat in public groups, among teams, and individually. And set up workflows to chat with your customers through text messaging. Get work done faster with video calls. With just a few clicks, you can schedule video calls or start impromptu meetings with users right in Synkato with SynkUp. With unlimited participants, your entire team and customers can meet from anywhere. Put customers first with extensive contact center features to enhance their experience.
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    Verint Open CCaaS
    Verint Open CCaaS is a next-generation CCaaS platform for today’s consumers. AI-powered and built to deliver business outcomes, now. Increase capacity while simultaneously elevating CX in your contact center. The AI-powered platform drives tangible ROI targeted to your most pressing business challenges. Keep the investments that are still working in your ecosystem, no rip and replace is needed. Traditional CCaaS software is telephony-focused and requires a large workforce to connect each customer to a human resource. By leveraging a team of AI-powered bots, Verint Open CCaaS allows brands to increase capacity while elevating CX. Our next-generation contact center platform was built to increase CX automation across voice and digital channels, delivering AI business outcomes now. Verint Open CCaaS Essentials offers a complete set of digital capabilities for the contact center. Companies can select a mix of digital and voice agents for a blended approach.
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    Axialys

    Axialys

    Axialys

    Axialys provides a professional CCaaS (Contact Center as a Service) platform designed for sales and customer service teams. Built on a proprietary cloud infrastructure, the solution centralizes voice communications within business workflows. Core Capabilities: - Native CRM Integrations: Deep CTI connectors for Salesforce, Zendesk, and HubSpot, featuring click-to-call, automated call logging, and screen pops. - Generative AI Integration: AI-driven tools for automated call transcription, multi-language summaries, and intelligent IVR routing. - Carrier-Grade Infrastructure: A robust WebRTC-based system ensuring high-availability, browser-based calling, and professional voice quality. - Operational Intelligence: Real-time supervision dashboards and advanced analytics to monitor KPIs such as SLA and pick-up rates. - French Identity, Global Support: Based in France, Axialys supports companies in managing their customer service operations both locally and internationally.
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    Zoom Contact Center

    Zoom Contact Center

    Zoom Communications

    Zoom Contact Center is a complete Contact Center as a Service (CCaaS) offering built directly on Zoom’s powerful unified communications platform to help businesses of all sizes better support and connect with their customers. Zoom’s CX platform features intelligent multi-channel routing, an AI-powered virtual agent, no-code IVR and bot flows, workforce engagement management, powerful analytics, pre-built integrations, and much more - all designed into our familiar, easy-to-use Zoom app. With Zoom, businesses deliver fast, efficient, and highly personalized customer experiences, improved agent productivity, and better business results. Channels - Voice - Web Chat - Mobile SMS Functions - Session Routing - Session Queuing - Concurrent Calling - Speech Analytics - IVR - Inbound Screen Pop - Persistent Data - ACD Administrative - Session Summary Notes - Administrator Access - Reporting & Dashboards - Session Recording - Agent Scheduling and Assignment.
    Starting Price: $69 per agent per month
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    Solgari Cloud Communications
    Discover a complete, compliant communications solution bridging voice, video, chat and SMS. Increase efficiency, provide unparalleled Cloud Contact Centre as a Service, and deliver a seamless digital customer experience from a single Contact Centre as a Service (CCaaS) solution. Every channel and function you need, available from a single secure Cloud platform. Intuitively integrate Microsoft Dynamics and Dynamics Phone integrations for a full Teams Contact Centre experience. Send and receive communications quickly, autonomously and in bulk. Connect to all your comms and CRM solutions from any connection, at any time. Text, telephone or video call; switch between channels quickly and easily. GDPR, PCI DSS MiFID II and more. Solgari abides by all data and security regulations. Upgrade to an all-channel Cloud contact center with automated, voice-activated quality of life improvements.
    Starting Price: $20 per month
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    Frontier UCaaS

    Frontier UCaaS

    Frontier Communications

    The Frontier UCaaS (formerly Frontier AnyWare) cloud-based business phone system is the most flexible and cost-effective path for small and mid-sized businesses toward a reliable, feature-rich business phone system. It is highly scalable and loaded with desirable cloud-based services like mobile twinning, business continuity routing and a web-based user portal to Customize the solution for your business. Frontier UCaaS is an affordable complete hosted phone system for small to mid-sized businesses. Fully hosted, maintained, and supported by Mitel, you receive great call quality, industry leading, reliability, and an easy-to- manage phone system with no upfront costs. Everything is included in one low monthly rate. Built For Reliability, Productivity, and Convenience. Business Continuity. Easy to Use. Communicate Anywhere, Anytime. Flexible Finance Options. A Versatile Approach to Enterprise Class Communications
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    Hoot Contact
    Blend channels and use skill-based routing to empower agents to deliver your CX vision via phone, chat or email for both outbound and inbound contact center needs. Natively run on Microsoft® Azure and able to work with Microsoft Teams, enjoy fast, reliable service from a well-known brand plus ongoing support and development from our Microsoft-certified engineers. Deploy in weeks to support new business demands or replace end-of-life technology, whereas more complicated CCaaS solutions take months to deploy. Stop paying for features you don’t use. But unlike other small business contact center solutions, keep the same 24/7, personalized customer support. Modify campaigns and contact flows with a simple, intuitive, self-service interface that puts managers in control, whether it’s for a small business contact center or a simple help desk for a large enterprise. Go beyond contact center and free up the way you communicate with coworkers, partners and prospects, too.
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    Fusion Connect

    Fusion Connect

    Fusion Connect

    Connect your entire business with one call. Fusion Connect is your Managed Services Provider tailoring business internet solutions for your SD-WAN, business VoIP, unified communications (UCaaS), internet access, secure networking, and more. Fusion Connect's Business VoIP also features Internet-based faxing, SIP trunking, softphone, and auto attendant functions. Compatible with Windows and Mac, as well as device independent.
    Starting Price: $19.95/month/user
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    CoreNexa

    CoreNexa

    CoreDial

    Introducing CoreNexa: A transformative UCaaS platform and business model driving channel success, and delivering rich and comprehensive end-user experiences! CoreNexa improves the productivity and capabilities for all end users with a powerful Unified Communications Client and fully integrated mobile application, a class-leading omni-channel Contact Center and proven administration platform. By exceeding end users’ expectations, CoreNexaTM will empower you to be more successful than ever before while maintaining your core ability to sell, deliver, manage, and invoice. CoreNexaTM grew from a steadfast dedication to providing our Channel Partners with a platform that enables exceptional success in building a strong cloud communications business. After spending more than a decade developing the most competitive model for Partners to sell, deliver, manage, and invoice for cloud communications services, we’re devoting focus to the rich end user experiences your customers expect.
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    ROGER365.io

    ROGER365.io

    ROGER365.io

    ROGER365.io is a Microsoft-certified Contact Center as a Service (CCaaS) solution that transforms Microsoft Teams into an AI-powered omnichannel contact center. It unifies voice, webchat, WhatsApp, SMS, Facebook, and email into a single Teams-native interface no separate platforms required. Key capabilities include: Omnichannel Hybrid Queues – all channels in one unified queue Smart routing – skills-based, round-robin, and Teams presence-based Agent tools – real-time queue insights, call handling, notes, and callback scheduling Supervisor dashboards – live monitoring, whisper, and barge features AI & automation – Azure OpenAI, Copilot, sentiment analysis, and workflow triggers CRM & Power Platform integration – Dynamics 365, Power Automate, and custom Power Apps embedded in the agent view Reporting – real-time and historical analytics across all channels Cloud-native, deployable in under 10 minutes, and trusted by brands like Rijksmuseum, Quooker, and Tony's Chocolonely
    Starting Price: €25/user/month
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    NobelBiz

    NobelBiz

    NobelBiz

    About NobelBiz: With over two decades in the CCaaS sector, NobelBiz is renowned for enhancing productivity in worldwide contact centers. Our specialty lies in merging a custom-designed telecom carrier, ideal for call center traffic, with modern omnichannel cloud contact center software, supported by outstanding customer service. About NobelBiz OMNI+: NobelBiz OMNI+ emerges as the ultimate CCaaS solution, offering a blend of features, functionalities, and integrations for comprehensive contact center management. This all-encompassing software features extensive channel integrations and CRM compatibility, crafted for seamless remote work. It stands as a user-friendly, inclusive solution for diverse omnichannel contact center requirements. About NobelBiz Voice Carrier Network: As a leading VoIP provider, NobelBiz Voice Carrier Network is distinctively designed for global contact centers. It provides unmatched voice quality and consistent service across its international network.
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    GoTo Connect Contact Center
    GoTo Connect Contact Center is an all-in-one cloud contact center solution designed to elevate customer experience through AI-powered tools. It integrates voice, email, webchat, SMS, WhatsApp, social media, and video channels into a single platform for seamless communication. The solution features intelligent call routing, callback queues, and real-time analytics to minimize wait times and improve agent performance. Supervisors and admins can use coaching tools, call recording, and listen/whisper modes to enhance service quality. The platform offers easy setup with a drag-and-drop dial plan editor and a unified dashboard for managing permissions and call flows. With enterprise-grade security and 99.999% uptime, it ensures reliable and safe customer interactions.
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    Dextr Flex

    Dextr Flex

    CloudHesive

    Dextr is a contact center as a service (CCaaS) solution powered by Amazon Connect that combines a full-featured agent call control and supervisor interface with a rich library of cloud services at an extremely affordable pay-per-use price. Unlike expensive and time-consuming custom development, Dextr deploys immediately, enhances the expanding capabilities of Amazon Connect, and costs a fraction of traditional solutions.
    Starting Price: $0.003 per minute
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    Access4

    Access4

    Access4

    Maximise profits with business UCaaS products. Experience automated provisioning, management and invoicing with a leading partner success program. Eliminate overheads with automated provisioning, invoicing and management in a single platform. Integrated toll fraud protection and call limit settings to protect your business and your customers. Streamlined delivery and installation for our supported industry devices. A complete PBX replacement. Make and receive calls from the public network directly in the app. Retire your PBX and move to a cloud-based Unified Comms solution suited for distributed workforce requirements, best practice collaboration and unrivalled customer experiences. Work from anywhere with ad-hoc collaboration spaces and simple file sharing across devices. Check live presence and transfer calls simply with our one-click web reception application.
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    Microtalk

    Microtalk

    Microtalk Europe Limited

    Microtalk provides cloud-based phone solutions that enable businesses to connect securely from anywhere. Its hosted voice platform is designed for everyone, from single users to call centers with 10,000+ agents. The Microtalk Cloud Phone System includes advanced features like IVR, call recording, ring groups, skills-based routing, and HD quality calling. For contact centers, Microtalk offers scalable VoIP trunks, toll-free and DID numbers, and a hosted predictive dialer. The company also delivers high-speed fibre internet with speeds up to 10Gb, alongside SMS services for mass campaigns, scheduling, and compliance. Trusted by over 10,000 customers across 15 countries, Microtalk combines cost efficiency, easy integration, and 24/7 support.
    Starting Price: $10/month
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    Alianza

    Alianza

    Alianza

    Our cloud communications platform is highly sustainable, cost effective, all-inclusive, and flexible — enabling service providers to quickly address evolving market demands and growth that on-premises solutions can't keep pace with. Whether your customers simply need phone services or want to enhance their services with mobility and collaboration tools, Alianza's cloud communications platform does it all. Scale seats up and down to meet your customer needs. Business collaboration tools with options for team messaging, video meetings, and more. It’s all covered — cloud provisioning, upgrades, security, enhancements, and maintenance — and there’s no need for an IT team to manage it. Leverage next-gen technology to offer your customers a broader portfolio of services, lower upfront costs, and reduced ongoing effort. Alianza makes upgrading to a next-gen cloud communications platform easy, highly profitable, and future-proof with agile software-as-a-service solutions.
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    Gamma

    Gamma

    Gamma Communications

    Voice, mobile and connectivity products for all business sizes. Benefit from a business-only network owned and run entirely by Gamma. Built from the ground up, the network enables us to deliver services more efficiently while offering high levels of automation and a governance structure that provides outstanding platform security and service continuity features. Raise productivity, boost agility and increase collaboration by deploying Gamma’s award-winning range of UC products. From messaging and video calling to instant conference services, we help reduce costs and operational complexity while driving up employee engagement. Gamma is a leading provider of Unified Communications as a Service (UCaaS) into the UK, Dutch, Spanish and German business markets, supplying communication solutions via our extensive network of trusted channel partners and also directly.
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    Kloud 7

    Kloud 7

    Kloud7 (often stylized as Kloud 7)

    Kloud7 is a comprehensive business technology provider specializing in Managed IT Services, Cloud Telecommunications (VoIP), and Unified Communications (UCaaS). Designed as a "one-stop shop" for Small to Medium-sized Businesses (SMBs) and enterprises, Kloud7 replaces outdated infrastructure with scalable, internet-based solutions. Their flagship offering, Business Voice, is a cloud-hosted phone system that enables users to make calls from desk phones, computers, or mobile apps, facilitating seamless remote work. Key features include AI-powered call recording with sentiment analysis and deep analytics. Beyond voice, Kloud7 offers Managed IT Services, acting as an outsourced IT department that handles cybersecurity, server management, disaster recovery, and 24/7 technical support. Their portfolio also includes Transmit, a mass communication tool for SMS and voice marketing, and K7 Connect, a unified platform integrating voice, video, and messaging with tools
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    Broadband Dynamics

    Broadband Dynamics

    Broadband Dynamics

    Omni Channel software solutions including Voice, SMS, WebChat, social media and more. Includes TCPA compliant enhanced manual dialing solution, predictive, progressive and power dialers. ACD/queues, call recording, screen recording, sentiment analysis, custom Dashboards, enhanced customizable reporting with automation, Quality Assurance including automated scoring of calls, AI Voice, Chat and SMS BOT solutions. CPaaS for automatic ordering and routing of phone numbers on our carrier network.
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    Oracle Enterprise Session Border Controller
    Oracle's Enterprise Session Border Controller (E-SBC) is a highly scalable and secure solution designed to protect and manage real-time communications in enterprise environments. It enables seamless integration of SIP services, including SIP trunks, UCaaS, and CCaaS platforms, offering enhanced security, reliability, and quality for voice communications. Deployed both on-premises and in public cloud environments like Oracle Cloud Infrastructure, the E-SBC ensures secure and efficient communication flows, with built-in capabilities to monitor, trace, and resolve protocol issues. It is ideal for businesses looking to safeguard communications and streamline operations.
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    Broadvoice
    Broadvoice simplifies communications for small and medium businesses (SMBs) by combining powerful cloud PBX, UC and collaboration features with virtual call center in one award-winning Unified Communications as a Service (UCaaS) platform that delivers enterprise-class features at affordable rates. The platform is connected to Broadvoice’s secure, redundant network and hosting infrastructure, enabling SMBs to connect with customers securely anytime, anywhere and with any device. Broadvoice is ranked in the Deloitte Technology Fast 500 and Inc. 500 Fastest Growing Private Companies in America.
    Starting Price: $10/month
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    Yodel.io

    Yodel.io

    YodelTalk

    The phone system for customer service teams. Yodel joins your team as a receptionist that pre-qualifies inbound voice communications and allows call management without switching tools. Collaborate on calls and enjoy the crystal clear voice quality through our battle-tested infrastructure. Get your phone system up and running in minutes. No complicated adoption from your previous business phone. Yodel integrates with over 1000 software tools so you can connect the phone with your existing workflows. Stay close to your customers no matter where they are by using Yodel’s access to phone numbers in over 100 countries. Yodel works with trusted local carriers to guarantee the best possible call quality. We deliver a reliant service uptime and a secure call infrastructure. Modern customer service teams need to deliver high quality support and ensure high customer satisfaction. Yodel removes everything that’s painful about phone systems and deliver what matters: the voice communication.
    Starting Price: $25.00 per user per month
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    Enconvo

    Enconvo

    Enconvo

    Enconvo is a cloud-first business communications and unified communications platform that delivers modern telephony, collaboration, connectivity, mobility, and video conferencing tools in a single, flexible system built for hybrid and remote work. At its core, Enconvo Contact provides scalable cloud telephony that replaces traditional on-premise phone systems with features such as call management, call recording, professional voicemail, call analytics, on-hold marketing, and fixed mobile convergence so teams can stay connected on any device. It supports softphone apps for mobile, tablet, and desktop that allow users to make and receive business calls and messages via VoIP, separate work and personal contacts, and access voicemail and call history from anywhere. Enconvo also includes cloud phone system integrations with CRM and third-party tools to streamline workflows across business apps, and lets organizations deploy video conferencing through Enconvo Meetings.
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    T-Max Phone Systems
    The Hosted Business Phone System PBX will make any company sound and function like a Fortune 500 company. Your company can have all your calls answered by an auto-attendant allowing for callers to choose departments, extensions, dial by name or many other options. If you are working on the go you can have them automatically transferred to your cell phone. T-Max is fully geo-redundant. In other words, our servers are being hosted in a top-notch data centers throughout the United States. We use multiple carriers ensuring maximum connectivity to the PSTN. T-Max uses high-quality desk phones from Polycom & Yealink, with many different models to pick from to fit your unique environment best. We offer reception consoles, agent phones, wireless phones, and conference room phones. Our Hosted Business Phone System is the best choice for the price on the market today. 1-888-245-3483 Departments Extensions Digital Receptionist Voice Prompts Voice Mail Fax Service and Much More
    Starting Price: $19.99 Mo/Ext
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    VoiceLogix

    VoiceLogix

    VoiceLogix

    VoiceLogix is a leading cloud-based Business Communications and contact center solutions Provider. Whether you have one or twenty locations, VoiceLogix Unified Communication solutions link your organizations’ locations, and people under one single, user-friendly system that simplifies how you do business. Powered by enterprise-grade technology, and hosted in industry-leading data centers, a small to mid-sized business is able to enjoy centralized management, audio web and video conferencing, VoiceLogix connects mobile collaboration applications, voicemail-to-email transcription, call recording and fax-via email, and more, at one low monthly cost. Let us help you unify your entire network infrastructure with a highly scalable, customer-centric, unified communication solution strategically designed to enhance employee productivity, collaboration, and mobility.
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    Newbridge

    Newbridge

    Newbridge Business Solutions

    Newbridge delivers a UCaaS cloud contact center platform technology solution that includes Omnichannel, IVR, Social Media, WFM, and Office Phones. As the leading contact center platform in the industry in innovation, customization, and affordability, Newbridge integrates with our experts and industry partners to design, optimize, and support the people and processes through state-of-the-art SaaS technology. For other technology requirements such as Infrastructure, IT support, MSP needs, and cabling demands, we rely on our trusted partners to ensure seamless integration and implementation of their solutions.