Audience
Microtalk is designed for businesses, call centers, and enterprises seeking cost-effective, scalable, and feature-rich cloud communication solutions
About Microtalk
Microtalk provides cloud-based phone solutions that enable businesses to connect securely from anywhere. Its hosted voice platform is designed for everyone, from single users to call centers with 10,000+ agents. The Microtalk Cloud Phone System includes advanced features like IVR, call recording, ring groups, skills-based routing, and HD quality calling. For contact centers, Microtalk offers scalable VoIP trunks, toll-free and DID numbers, and a hosted predictive dialer. The company also delivers high-speed fibre internet with speeds up to 10Gb, alongside SMS services for mass campaigns, scheduling, and compliance. Trusted by over 10,000 customers across 15 countries, Microtalk combines cost efficiency, easy integration, and 24/7 support.
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Pricing
Starting Price:
$20/month
Company Information
Microtalk Europe Limited
Founded: 2008
United Kingdom
microtalk.co.uk
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Training
Documentation
Support
24/7 Live Support
Microtalk Frequently Asked Questions
Microtalk Product Features
Business VoIP
Call Recording
Supported
Contact Management
Supported
IVR / Voice Recognition
Supported
Ring Groups
Supported
SIP Trunking
Supported
Unified Communications
Supported
Call Parking
Not Supported
Encryption
Not Supported
Voice Quality Enhancement
Not Supported
Call Center
Call Logging
Supported
Call Recording
Supported
Call Scripting
Supported
Database
Supported
IVR / Voice Recognition
Supported
Inbound Call Center
Supported
Manual Dialer
Supported
Outbound Call Center
Supported
Predictive Dialer
Supported
Progressive Dialer
Supported
Queue Management
Supported
Reporting/Analytics
Supported
Blended Call Center
Not Supported
Campaign Management
Not Supported
Escalation Management
Not Supported
Real-time Chat
Not Supported
Cloud PBX
Call Recording
Supported
Call Routing
Supported
IVR / Voice Recognition
Supported
Ring Groups
Supported
SIP Trunking
Supported
Virtual Extensions
Supported
Web Conferencing
Not Supported
Unified Communications
Audio / Video Conferencing
Supported
Call Recording
Supported
Call Routing
Supported
Chat / Messaging
Supported
File Sharing
Supported
Mobile Access
Supported
Multi-User Collaboration
Supported
Calendar Management
Not Supported
Fax Management
Not Supported
Voice Mail
Not Supported
