Audience

Microtalk is designed for businesses, call centers, and enterprises seeking cost-effective, scalable, and feature-rich cloud communication solutions

About Microtalk

Microtalk provides cloud-based phone solutions that enable businesses to connect securely from anywhere. Its hosted voice platform is designed for everyone, from single users to call centers with 10,000+ agents. The Microtalk Cloud Phone System includes advanced features like IVR, call recording, ring groups, skills-based routing, and HD quality calling. For contact centers, Microtalk offers scalable VoIP trunks, toll-free and DID numbers, and a hosted predictive dialer. The company also delivers high-speed fibre internet with speeds up to 10Gb, alongside SMS services for mass campaigns, scheduling, and compliance. Trusted by over 10,000 customers across 15 countries, Microtalk combines cost efficiency, easy integration, and 24/7 support.

Pricing

Starting Price:
$20/month

Integrations

API:
Yes, Microtalk offers API access

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Microtalk Europe Limited
Founded: 2008
United Kingdom
microtalk.co.uk

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Support
24/7 Live Support

Microtalk Frequently Asked Questions

Q: What kinds of users and organization types does Microtalk work with?
Microtalk works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Microtalk support in their product?
Microtalk supports these languages: English.
Q: What kind of support options does Microtalk offer?
Microtalk offers support via 24/7 live support.
Q: What other applications or services does Microtalk integrate with?
Microtalk integrates with: Bigin by Zoho CRM, HubSpot CRM, and Salesforce.
Q: Does Microtalk have an API?
Yes, Microtalk has an API.
Q: What type of training does Microtalk provide?
Microtalk provides training in the form of documentation.
Q: How much does Microtalk cost?
Pricing for Microtalk starts at $20/month.

Microtalk Product Features

Business VoIP

Call Recording Supported
Contact Management Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Supported
Call Parking Not Supported
Encryption Not Supported
Voice Quality Enhancement Not Supported

Call Center

Call Logging Supported
Call Recording Supported
Call Scripting Supported
Database Supported
IVR / Voice Recognition Supported
Inbound Call Center Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Supported
Queue Management Supported
Reporting/Analytics Supported
Blended Call Center Not Supported
Campaign Management Not Supported
Escalation Management Not Supported
Real-time Chat Not Supported

Cloud PBX

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Virtual Extensions Supported
Web Conferencing Not Supported

Unified Communications

Audio / Video Conferencing Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
File Sharing Supported
Mobile Access Supported
Multi-User Collaboration Supported
Calendar Management Not Supported
Fax Management Not Supported
Voice Mail Not Supported