Audience
8x8 Work is ideal for enterprises, contact centers, and growing businesses that need secure, scalable, and AI-driven communications to boost collaboration and customer engagement
About 8x8 Work
8x8 Work is a unified communications platform designed to connect teams and customers globally through voice, video, messaging, and AI-powered tools. It enhances productivity with features like enterprise-grade PBX, SMS, fax, and intelligent call routing, ensuring reliable communication from anywhere. The platform also supports AI-driven meeting transcriptions, summaries, and noise suppression to streamline collaboration and reduce manual work. With video conferencing, team chat, and file sharing, organizations can foster stronger collaboration and maintain workflow alignment across remote and hybrid teams. 8x8 integrates seamlessly with tools like Microsoft Teams, Google Workspace, Salesforce, and ServiceNow to provide a unified workflow experience. Built with enterprise-level security and compliance certifications such as HIPAA, ISO 27001, GDPR, and SOC 2, 8x8 ensures both scalability and trust for modern businesses.
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Integrations
Company Information
8x8
Founded: 1987
United States
www.8x8.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Windows
Mac
iPhone
iPad
Android
Training
Documentation
Live Online
In Person
Videos
Support
Phone Support
24/7 Live Support
Online
8x8 Work Frequently Asked Questions
Q: What kinds of users and organization types does 8x8 Work work with?
8x8 Work works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does 8x8 Work support in their product?
8x8 Work supports these languages: English.
Q: What kind of support options does 8x8 Work offer?
8x8 Work offers support via phone support, 24/7 live support, and online.
Q: What other applications or services does 8x8 Work integrate with?
8x8 Work integrates with: 8x8 Video Meetings, Google Workspace, Gmail, Google Calendar, Microsoft Outlook, Microsoft Teams, Microsoft 365, Salesforce, and ServiceNow.
Q: Does 8x8 Work have a mobile app?
Yes, 8x8 Work has a mobile app for iPhone, iPad, and Android.
Q: What type of training does 8x8 Work provide?
8x8 Work provides training in the form of documentation, live online, in person, and videos.
8x8 Work Product Features
Business Phone Systems
Call Routing
Supported
Employee Directory
Supported
Mobile Access
Supported
Web Conferencing
Supported
Call Logging
Not Supported
Call Monitoring
Not Supported
Call Recording
Not Supported
IVR / Voice Recognition
Not Supported
Virtual Call Center
Not Supported
Business VoIP
Contact Management
Supported
Unified Communications
Supported
Call Parking
Not Supported
Call Recording
Not Supported
Encryption
Not Supported
IVR / Voice Recognition
Not Supported
Ring Groups
Not Supported
SIP Trunking
Not Supported
Voice Quality Enhancement
Not Supported
Cloud PBX
Virtual Extensions
Supported
Web Conferencing
Supported
Call Recording
Not Supported
Call Routing
Not Supported
IVR / Voice Recognition
Not Supported
Ring Groups
Not Supported
SIP Trunking
Not Supported
