Alternatives to Colvy
Compare Colvy alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Colvy in 2026. Compare features, ratings, user reviews, pricing, and more from Colvy competitors and alternatives in order to make an informed decision for your business.
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1
KonnectBot
KonnectBot
KonnectBot is a SaaS live-chat platform for sales and customer-support teams, including small businesses, ecommerce brands, SaaS companies, and service businesses. It brings website conversations into a shared inbox where AI can draft or automate routine replies and hand conversations to human agents with context. Teams can configure visual automation flows, departments, routing, and reporting. Agents can use the web workspace or Android app. Shopify and WooCommerce connections provide store and order context in conversations, while eligible plans add live translation and in-chat payments. Plans include a free tier and paid monthly options with limits for agents, widgets, storage, AI messages, and departments; new workspaces can try paid features for 14 days without a credit card.Starting Price: Free; paid from $24.99/month -
2
DMly
DMly
DMly is an AI-powered customer engagement and business automation platform that helps businesses manage conversations, leads, bookings, payments, and customer relationships from one place. It brings WhatsApp, Instagram, Messenger, TikTok, Telegram, SMS, and live chat into a unified team inbox. Businesses can automate replies and follow-ups, qualify leads with AI assistants, send broadcasts, build no-code workflows, manage appointments, collect payments, sell products and services, request reviews, and connect with tools such as Shopify, WooCommerce, Google Calendar, Zapier, n8n, and other business applications.Starting Price: $29/month -
3
12Bot
12Monday Technologies
12Bot is a cloud-based shared inbox and customer messaging platform for businesses handling conversations on WhatsApp, Instagram and Facebook. It combines AI-assisted replies, human handoff, visual no-code flows, team inbox tools, lead capture and a CRM pipeline. Teams can run messaging campaigns, manage product catalogs and orders, and support bookings from chat. The platform includes web and mobile access, API keys and webhooks, plus store connections for Shopify and WooCommerce. Its MCP server connects AI assistants such as Claude and ChatGPT to create flows and automations. 12Bot is aimed at small and midsize businesses, including local brands in retail, restaurants, real estate, healthcare and education.Starting Price: $20/month -
4
Flowcart
Flowcart
Flowcart is a WhatsApp-first commerce platform that helps B2C brands acquire more customers, convert faster with in-chat product catalog and one-tap checkout, and retain them through gamified broadcasts, automated recoveries, loyalty, and rewards. Beyond campaigns, Flowcart powers end-to-end journeys: lead capture, segmented flows, cart recovery, COD verification, order tracking, support handoff, and revenue analytics—directly inside WhatsApp. It plugs into your stack out of the box: storefronts (Shopify, WooCommerce, Magento, WordPress), ERPs (Odoo, SAP, ERPNext & more), and CRMs (HubSpot, Zoho, and more), with APIs and webhooks for custom workflows. We also enable in-chat payments via leading providers like Peach Payments, Paystack, M-Pesa, Razorpay, Stripe, and others so customers can browse, pay, and reorder without leaving the conversation.Starting Price: $70/month -
5
WOZTELL
WOZTELL
WOZTELL is a conversational platform that connects WhatsApp, Instagram, Facebook Messenger, and webchat into a unified interface, enabling businesses to deploy chatbots, live-agent inboxes, and automated flows across all these channels. It supports integration of the WhatsApp Cloud API and features like interactive buttons, lists, and carousels, plus broadcast messaging and payments via WhatsApp. It offers no-code chatbot-builders and pre-designed templates for sales, support, and ecommerce, enabling organizations to handle customer queries 24/7, generate leads, manage conversations in a multi-agent environment, and integrate with CRM, payment systems, and AI (such as ChatGPT) for smarter replies. It also includes analytics, audience segmentation, and automation capabilities, enabling companies to broadcast targeted messages, enable conversational commerce (orders & payments through WhatsApp), and coordinate support across multiple channels from a single inbox.Starting Price: $49 per month -
6
RichAutomate
Groovy Web LLP & RichPOS Software
RichAutomate is a cloud-based WhatsApp Business platform for businesses that use WhatsApp for customer communications, marketing, sales, and support. It provides a shared team inbox, campaign broadcasts using approved templates, contact labels, delivery and read reporting, keyword auto-replies, and a visual flow builder for automated conversations and in-chat forms. Optional AI features can answer from business-provided knowledge and hand conversations to a human agent. RichAutomate connects to the Meta WhatsApp Cloud API, includes developer API endpoints and webhooks, and documents connections with Zoho CRM, Razorpay, Google Sheets, Shopify, and WooCommerce. Teams can choose monthly plans or usage-based billing, and a 14-day trial is available. The product is aimed at D2C and ecommerce brands, agencies, and teams in education, healthcare, and financial services that manage customer conversations over WhatsApp.Starting Price: ₹499/month -
7
Sellio
Sellio
Sellio is a cloud-based customer support platform for small teams managing conversations across websites and messaging channels. It combines an embeddable live-chat widget with a shared inbox for website chat, email, WhatsApp, Instagram, Facebook Messenger, Telegram, and SMS through Twilio; teams can also handle conversations from Slack and Discord. Staff can assign conversations, add internal notes, view customer histories, and coordinate replies. AI agents answer website-chat questions using a business's own content and can hand conversations to a person; AI replies are limited to website chat, while other channels are handled by people. Sellio also includes ticket management, routing rules, workflow automation, saved replies, customer profiles, feedback tools, and support analytics. It is designed for SaaS businesses, online shops, and other small teams that support customers. A free plan is available, while paid plans add seats, channels, automation, and AI allowances.Starting Price: $0/month -
8
Instant Reply
Instant Reply
Instant Reply is an agentic AI sales agent for business conversations on Instagram, WhatsApp Business and Messenger. It answers customers using the business's FAQs, prices and policies, qualifies inbound enquiries, and supports follow-up and booking workflows. Teams can start with approval mode, then auto-send the reply types they trust. Custom quotes and discount decisions can be handed to a person with the conversation context. Its shared inbox keeps customer conversations together. An MCP server connects compatible AI assistants to eligible inbox and workflow actions, subject to workspace access, permissions and plan limits. WhatsApp Business is available on Growth and Pro plans; Meta delivery charges are separate. -
9
MOON Chat
THE MOON Agency
MOON Chat is a hosted AI chatbot and customer-messaging tool for online stores and business websites. It uses a store's product catalog, pages and policies to answer visitor questions and present product cards with images, prices and links, with availability checked before products are recommended. It can also retrieve order and tracking information for verified customers, collect contact details for follow-up, and route conversations across a website widget, WhatsApp, Facebook Messenger and Instagram. Store teams can take over social conversations when needed. MOON Chat connects with Gomag, Shopify, WooCommerce and PrestaShop stores, as well as Google Merchant product feeds, and can be added to WordPress and other websites. The service is offered as a cloud subscription with tiered monthly plans and a trial; its Shopify app also has a free plan.Starting Price: €39/month -
10
Obi Helper
Obi Helper
24/7 Obi is a smart chatbot that answers visitors' questions about your product or service 24/7, helping convert more visitors into customers. Key Features: Highly customizable design, free of third-party logos or links. Knowledge base containing your product or service details, enabling the AI chat to provide in-depth answers. Configurable in-chat CTA button to drive conversions (subscriptions, calls, appointments, etc.). Compatible with all major website or ecommerce builders (Wix, Squarespace, Shopify, WooCommerce, etc.). -
11
OnSync
OnSync
OnSync – Smart Team Inbox for WhatsApp, Instagram, Facebook & Telegram. OnSync is an AI-powered team inbox that helps businesses manage, automate, and scale customer conversations across WhatsApp, Instagram, Facebook Messenger, and Telegram — all from one smart dashboard. Modern businesses talk to customers everywhere. OnSync brings everything into one organized inbox, so your team never misses a message, never duplicates replies, and never loses sales opportunities. Whether you run an e-commerce store, clinic, agency, or service business, OnSync turns daily customer chats into a structured, trackable, and scalable sales & support system.Starting Price: $29/month -
12
WAPGROWAI
DI Solutions
WAPGROWAI is a cloud-based customer messaging platform centered on the WhatsApp Business Platform. It gives sales, marketing, and support teams a shared inbox for assigning conversations, adding internal notes, and replying with saved templates. Teams can build no-code chatbots and automation flows, send segmented template-based campaigns, track delivery and replies, and manage WhatsApp Business calls. The platform also supports Instagram direct-message automation, lead capture, and click-to-WhatsApp campaign tracking. Documented CRM and commerce connectors include HubSpot, Salesforce, Shopify, and WooCommerce; Zapier and a REST API with webhooks extend connections to other business tools. Businesses can use it to coordinate customer support, qualify leads, run messaging campaigns, and send commerce-related updates through WhatsApp.Starting Price: ₹1,000/month -
13
Parnidia AI Chat Agent
Parnidia
Parnidia AI Chat Agent is an AI chatbot for e-commerce and customer service that answers customers in seconds on your website, email, Messenger, Instagram and WhatsApp, 24/7. It resolves support questions from your own data (never the open web), recommends products, tracks orders, checks stock and hands chats to your team with an AI summary. It replies in any language modern LLMs support. Done-for-you setup: Parnidia builds the knowledge base, connects Shopify, WooCommerce, Magento, PrestaShop, HubSpot, Pipedrive or any system with an API, and launches in up to 4 weeks with about 2 hours of your team's time. The included AI-first Helpdesk gives your team one inbox, live hand-off and conversation insights. Results: Open24 cut support costs by 60%, Verskis.lt automates about 80% of inquiries, Home by NB reached 587% ROI. Plans from 99 EUR per month. GDPR-aligned with a signed DPA.Starting Price: €99/month -
14
Chatwik
Chatwik
Chatwik is an all-in-one customer communication and support platform that brings customer conversations into one unified workspace. Teams can manage live chat, WhatsApp, Facebook Messenger, Instagram, Email, Telegram, LINE, and SMS from a shared inbox. It includes conversation assignment, internal notes, saved replies, customer profiles, CRM, browser session tracking, AI-powered reply suggestions, conversation summaries, translation, and message enhancement. Chatwik also provides a Help Center for self-service support, automation rules, analytics and insights, CSAT tracking, response-time monitoring, and customizable website chat widgets. It helps support, sales, and marketing teams collaborate efficiently, respond faster, and maintain complete customer context across channels.Starting Price: $9.99 -
15
respond.io
respond.io
Respond.io is AI-powered Customer Conversation Management Software designed for B2C companies looking to increase revenue by growing their first chat conversion rate & returning customer rate by building exceptional customer experiences through messaging. We unify all key instant messaging channels (WhatsApp, Instagram DM, Facebook Messenger & more) with legacy channels (email, SMS & webchat) into one easy-to-use workspace. Respond.io includes an omni-channel inbox, a visual workflows builder that automates messaging and business processes holistically, and comprehensive reporting capabilities. • Marketing via Click-to-Chat Advertising, Lead Generation, Instant Message Broadcast & Promotional Messaging. • Improved customer experiences with Respond AI-powered conversations. • Handling Inbound Conversations with multiple users from sales, support & other teams. • Transactional Notifications with interactive elements for confirmation, feedback collection and other use cases.Starting Price: $99 per month -
16
Chakra Chat
ChakraHQ
Chakra Chat is an official WhatsApp Business API platform for sales, support, and marketing teams. Manage all conversations through a Shared Chat Inbox, run Template Broadcast Campaigns to segmented lists, and automate customer interactions with Chatbots and AI Agents 24/7. Built for eCommerce: integrate Shopify, WooCommerce, or Wix, sync your product catalog, and convert WhatsApp conversations into sales. Key features: • Shared Chat Inbox & automated chat assignment • Template Broadcast Campaigns — segmented messaging at scale • Chatbots & AI Agents — automate conversations • WhatsApp Business API Calling • WhatsApp Groups API • eCommerce & Catalog Integration • Lead Management • Reporting & Insights — delivery & read rates, chat metrics • Chakra APIs — integrate tech stack • API Integration Partner & Agency Partner programs No markup on Meta's standard template message rates. Supports multiple WhatsApp numbers, coexistence setup, and assisted onboarStarting Price: $12.49/month -
17
Unavoidable CRM
Unavoidable Studio
Unavoidable CRM is a cloud-based customer relationship management system for small service businesses, including trades, clinics, cleaning and pest-control companies, tour operators and agencies. It brings enquiries and customer conversations into a shared workspace, with an AI receptionist for answering and booking calls, missed-call text-back, and an inbox for SMS, WhatsApp, email and phone calls. Teams can manage leads through a sales pipeline, schedule appointments, automate follow-ups, prepare quotes and invoices, collect payments through Stripe, and chase overdue balances. The system also supports booking and customer records, helping smaller operators coordinate work from first enquiry through payment. Plans include the same core features and differ by user allowance and white-label options. Usage-based charges for calls, messages and AI receptionist minutes are billed separately at provider cost.Starting Price: £29/month -
18
ReadyCall
ReadyCall
ReadyCall is a cloud contact center and customer-service platform for businesses handling phone and digital conversations. It supports inbound and outbound calls, IVR menus, queues, skills-based routing, call recording, live monitoring and service reports. Customer records and ticketing tools help teams manage requests, notes and follow-up. Its shared inbox brings WhatsApp Business, website live chat, Instagram and Messenger conversations into agent workflows. Optional AI voice and chat agents can answer customer questions, assist with tasks such as appointment or order-status requests, and transfer conversations to staff. The Arabic, right-to-left interface is designed for Saudi businesses in sectors such as e-commerce, healthcare, education, real estate and services. The platform is accessed in a browser and offers a mobile app; Enterprise plans offer private-cloud deployment or deployment within a customer's infrastructure.Starting Price: SAR 39/user/month -
19
WALoops
Varni Infotech
WALoops is a SaaS platform for WhatsApp Business messaging, marketing and customer support, with additional Instagram messaging and website live chat. It combines a shared multi-agent inbox, broadcast campaigns, a visual no-code chatbot builder and an AI sales assistant that can use a store's product details and policies. E-commerce tools include abandoned-cart reminders, order and shipping notifications, cash-on-delivery verification and flows that encourage prepaid checkout. Integrations connect Shopify and WooCommerce stores as well as booking and property-management platforms; teams can automate customer conversations and use developer API access on the Advance plan. The platform is aimed mainly at online stores, direct-to-consumer brands and service businesses that sell or support customers through messaging.Starting Price: $9.99/month -
20
Convarza AI
Pronnel Technology
Convarza AI is a cloud CRM for managing customer conversations across chat, email, and business calls. Teams can manage leads and contacts, review conversation histories, and assign conversations. Features include AI voice agents and chatbots, call flows, shared inboxes, workflow automation, campaigns, and staff follow-up. Agents can use a knowledge base, transfer conversations to a team member, and book appointments. Channels include WhatsApp, Instagram, Facebook Messenger, Telegram, Viber, LINE, SMS, email, and web chat; voice connections can use Twilio, Maqsam, or SIP. Teams can configure channels and calling workflows, connect interactions with contact records and tasks, and automate outreach in the same workspace. It is designed for sales, customer-service, and other customer-facing teams that need to organize multichannel interactions, qualify leads, and schedule appointments.Starting Price: $39/month/user -
21
Checkout DM
Checkout DM
Checkout DM is a web-based social-commerce tool for merchants and creators who sell through Instagram. It connects an Instagram professional account and product catalog to automated direct-message checkout flows, including product discovery, story replies, and comment-to-DM triggers. Buyers can receive product details and payment links in Instagram messages, while sellers manage chats, customers, orders, returns, stock, delivery status, and sales analytics in a dashboard. Payments can be collected through connected gateways or manual methods. Eligible plans add shareable public catalog pages, coupons, abandoned-cart follow-ups, team access, and outbound webhooks. Checkout DM helps businesses manage product inquiries and order workflows through social conversations without building a separate online store.Starting Price: ₹1,499/month -
22
Convrs
Convrs
Convrs is a cloud-based omnichannel messaging platform for businesses that manage customer conversations across WhatsApp, Instagram, Messenger, Telegram, LINE, Viber, SMS, and website live chat. It brings conversations into a shared inbox where teams can assign and review chats, collaborate with internal notes, and view customer context. Teams can build rule-based chatbot flows and, on eligible plans, AI chatbots; automate routing and follow-ups; and run WhatsApp campaigns with audience selection, personalized messages, scheduling, and performance reports. Convrs also provides mobile apps for iOS and Android, documented HubSpot and Salesforce integrations, and an API for custom connections. It is designed for marketing, sales, and customer service teams using messaging for customer engagement, lead qualification, and support.Starting Price: $29/agent/month -
23
Chatway
Chatway
Chatway combines website live chat, an AI support agent and a shared messaging inbox. Support teams can organize and assign conversations, use saved replies and private notes, and respond from iOS or Android. The AI agent uses business-provided website and help content, with human takeover when needed. Chatway connects with platforms including WordPress, WooCommerce, Shopify and Wix. A free plan is available alongside paid plans and usage-based AI support. -
24
Fliqr AI
Fliqr AI
Fliqr AI is a customer engagement platform for creators, brands and agencies. It combines AI agents, no-code automation flows and a shared team inbox for conversations across Instagram, WhatsApp, Messenger, TikTok, Telegram, SMS, email, voice and website chat. Teams can automate comment and DM replies, answer questions, share links, capture contact details, qualify leads and hand conversations to a human when needed. A visual flow builder supports triggers, messages, conditions and actions. The platform also includes customer conversation management, broadcasts and analytics. Fliqr AI is cloud-based and offers a free plan alongside paid plans.Starting Price: ₹299/month; free plan -
25
AutoPilotDM
AutoPilotDM
AutoPilotDM is web-based Instagram automation for creators, coaches, ecommerce businesses, agencies and local businesses handling Instagram customer conversations. Users build workflows triggered by comments on selected posts or reels, comment keywords, incoming DM keywords and Story replies. A workflow can post a public reply, send a private DM or do both. Users create and test messages, review workflows and pause automations; human handoff supports conversations needing personal attention. The service also provides an inbox, basic CRM tools, rule-based FAQ responses, lead-capture forms, analytics, templates and AI-assisted replies. Higher plans include expanded automation limits, team inbox features and AI knowledge training. AutoPilotDM connects to professional Instagram accounts through Meta's Graph API. A Shopify-connected Commerce AI feature can use a store catalog to answer product questions.Starting Price: 7-day free trial -
26
Inboxful
Bokha
Inboxful is an Arabic- and English-language CRM for customer service teams in Egypt and the Gulf, available in desktop, tablet and mobile browsers. It brings customer conversations, history, cases and callbacks into one workspace, with one responsible agent per conversation. Optional connections include WhatsApp, Facebook, Instagram, Telegram, email, website chat and SMS, subject to scope, setup and approvals; SMS requires provider integration and testing. Teams can use reply shortcuts, saved views, quality scoring, customer surveys, reports and Excel or CSV exports. The AI assistant summarizes conversations and drafts replies for human review and sending; a chatbot can use approved answers with optional automatic replies. Configured read-only ERP lookups bring customer and order information beside conversations. In-app hotline calling requires configuration and trial calls at the customer site. Role-based access, branding and in-app guides support daily work.Starting Price: $100 per month -
27
Uptonica
Webgas Srl
Uptonica is a platform for businesses that sell online, collect leads, or support customers. It brings commerce, marketing, and customer conversations into a shared workspace, where AI features can use connected business data. Teams can manage customer conversations alongside CRM records, orders, product information, pricing, and advertising activity. This keeps information from separate tools available in one workspace rather than requiring teams to re-enter context across systems. The platform provides one inbox for WhatsApp, Instagram, Messenger, Telegram, email, phone, and website chat. It can help complete product pages with copy, attributes, and translations, and bring Google and Meta ad data into a report with a shared sales-attribution view. Customer records can include related orders and conversations. Uptonica is built by the team behind Webgas, which has supported Shopify brands in Italy and abroad since 2019.Starting Price: €199/month -
28
Replyco
Replyco
Take Control of Your Inbox. Overwhelmed by customer emails? Centralize your inbox and improve response rates across eBay, Amazon, Shopify and more. Grow Your eCommerce Business with Lightning Fast Replies. The magic formula for increased sales? Happy buyers + 5-star feedback = Improved marketplace relationships. Organize. Everything you need to centralize and organize customer emails across marketplaces and stores. Automate. Reduce workload with automated organization, auto-responders, auto-assign & SLA priority settings. Chat Communicate. Respond to messages quickly and efficiently with email templates and access to order information. Reporting. Monitor performance to fine tune your customer support strategy for stores and teams. Returns / Refunds. Process Returns and Refunds for your eBay stores directly from Replyco. Support Multi-Channel Support Integrates directly with eBay, Amazon, Shopify, Linnworks, WooCommerce, BigCommerce, Gmail and more.Starting Price: $33 per month -
29
Lead Notifi
Lead Notifi
Lead Notifi is a WhatsApp sales and marketing automation platform designed to help businesses manage customer communication and generate more leads. Built on the official WhatsApp Business API, it allows companies to send broadcasts, automate replies, and track customer interactions from a centralized dashboard. Businesses can import contacts and launch targeted messaging campaigns with real-time insights on delivery, reads, and engagement. The platform includes AI-powered automation that can respond to customer queries, qualify leads, and schedule follow-ups automatically. Lead Notifi also supports multi-channel communication by integrating WhatsApp, Instagram, and Messenger conversations into one unified inbox. Interactive message features such as call-to-action buttons and quick replies help businesses improve engagement and conversion rates. With automation workflows and campaign tracking, Lead Notifi helps businesses scale their customer communication and marketing efforts efficieStarting Price: ₹999/month/user -
30
Happilee
Happilee
Happilee.io is a WhatsApp Business API platform that empowers small to medium businesses to automate conversations, manage customer support, and send bulk notifications through WhatsApp. Its key features include a no-code drag‑and‑drop chatbot builder for FAQs and 24/7 support, a shared team inbox for centralized conversation handling and collaboration, broadcast tools for targeted bulk messaging, WhatsApp Commerce functionality featuring storefront and in‑chat purchasing, scheduling options for automated drip campaigns and personalized alerts (e.g., stock updates, promotions). It seamlessly integrates with over 1,000 tools, like Zapier, HubSpot, Zoho CRM, Shopify, Google Sheets, Pabbly, and more, leveraging Meta's APIs and scalable infrastructure. This enhances response speed, customer satisfaction, and sales by enabling official WhatsApp features, CRM data sync, and rich automation workflows. -
31
DooPage
DooPage
DooPage is a software company based in Vietnam that provides a smart new generation messenger-based omnichannel CRM solution which helps unify, centralize and simplify daily operations of businesses in managing customer conversation channels such as Facebook, Instagram, Shopee, Zalo, Web Live Chat and also Call Center and Email (WhatsApp, Line, Viber, and Google Business Message are in beta). We support by default pick-up pool and can be configured to run round-robin. We merge all different message types into a single stream chronologically, so all comments, chat messages, feedback, and reviews… will be treated as a message from customers. Create a quick reply template for a faster-repeated response. In advance usage, users can also trigger a chatbot scenario manually. The traditional call is displayed as an audio message in the same thread of other chat messages. Users are able to accept or make a call directly on the screen where they are chatting with customers. -
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QualifyBase
QualifyBase
QualifyBase provides inbound and outbound AI sales agents for service businesses, bringing customer messaging, voice calls, follow-up, and appointment booking into a shared inbox and sales pipeline. Agents answer questions using business-provided information, collect qualification details, and work across WhatsApp Business, Instagram Direct, Facebook Messenger, web chat, SMS, and supported voice workflows. Teams can configure calling campaigns with schedules and retries, re-engage eligible leads with approved WhatsApp templates, and hand qualified leads to staff with conversation context. Ads insights connect ad-sourced inquiries with conversations, appointments, recorded wins, and sales value; detailed reporting is available on Growth and Pro plans. Make, Zapier, webhooks, and the public API connect CRM workflows. Campaigns require an active paid plan.Starting Price: $40/month -
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askVela
askVela
askVela is an AI customer support and live chat platform for online stores. It combines a chat widget, shared team inbox and knowledge base. The AI assistant uses help articles, product information and connected order data to answer customer questions and recommend products. Teams can review conversations and take over when human support is needed. Shopify stores connect through the askVela app, WordPress and WooCommerce sites through its plugin, and other websites can embed the widget using a script. Features include multilingual replies, product recommendations, order lookup through supported integrations and knowledge-base tools. A free plan and paid subscriptions are available. -
34
Waslo
Tec-ads LTD (Waslo)
Waslo is a cloud-based AI customer messaging agent for businesses that handle sales and support through messaging channels. It responds across WhatsApp, Instagram, Messenger, Telegram, Outlook email and website chat using a business’s documents, website content and product catalog. The agent can answer product questions, qualify leads, assign conversation topics, route chats to team members and hand conversations to a human. It can also book appointments through connected calendars, send voice-note replies and work with store catalogs and CRM webhooks. Teams can manage conversations through a shared inbox and connect WhatsApp by QR code or through the official WhatsApp Business API. Waslo serves clinics, real estate firms, restaurants, online stores, agencies and other businesses that communicate with customers digitally. It is offered as a hosted service with pay-as-you-go credits and a subscription plan.Starting Price: $9 one-time -
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Techmits Connect
Techmits
Techmits Connect is a WhatsApp Business platform for customer support, sales and marketing teams. It brings conversations from connected WhatsApp Business numbers into a shared inbox, where staff can assign chats and use conversation history, quick replies, contact records, groups and custom fields. Businesses can create campaigns with approved message templates, manage opted-in contacts, and track delivery and engagement. Workflow tools include AI-powered auto-replies with human handoff, automated reminders, customer journeys and pipeline-triggered messages. The platform also provides a website chat widget, Shopify integration, REST APIs and webhooks, plus an Android app for managing conversations and contacts. Techmits Connect uses Meta’s official WhatsApp Business Platform and Cloud API; WhatsApp messaging charges are paid directly to Meta. A free plan is available, and paid features can be tried for 14 days.Starting Price: $0 -
36
Top Crew Systems
EmpowerU Marketing
Top Crew Systems is a hosted customer communication and local marketing system for small businesses. Its web app brings calls, texts, website forms and email into one inbox, with optional Facebook and Instagram messaging. When a call is missed, it can automatically text the caller from a business number, and replies appear in the same conversation. Optional features include follow-up texts, online booking with text reminders, review requests and opt-in campaigns to past customers. The vendor also builds and manages a business website and can configure a Google Business Profile. Setup covers the selected website, phone and messaging features, followed by an app walkthrough before launch. The service targets owner-operated businesses such as contractors, restaurants, schools, salons, repair shops, clinics and gyms. Monthly charges depend on selected services; calls and texts use separately purchased credits.Starting Price: $115/month -
37
Insell
insell.io
Insell is a WhatsApp-focused customer engagement and automation platform for businesses. It provides access to the WhatsApp Business API, a shared team inbox, broadcast campaigns, automated replies, AI chatbots and workflow triggers for handling customer conversations. Its AI CRM supports lead scoring and automated follow-ups, while AI calling agents can qualify prospects, answer questions, book appointments and update CRM records in Hindi, English and Hinglish. Insell also offers n8n workflow automation and integrations with Shopify, WooCommerce, Salesforce, HubSpot and Zoho. Teams in e-commerce, real estate, education and healthcare can use the platform to manage customer inquiries, run messaging campaigns, organize sales leads and automate routine follow-up. Plans include different contact and agent limits, with onboarding and setup offered as paid services.Starting Price: ₹24,999/year -
38
Mixdesk
Mixdesk
Mixdesk is an AI-powered customer service and marketing platform for global teams. It brings customer conversations from LiveChat, Email, WhatsApp, Facebook Messenger, Instagram, TikTok, LINE and Telegram into one workspace. Teams can use an AI Agent to answer common questions from their approved knowledge, build automation workflows, route conversations, collaborate in a shared inbox and hand conversations to human teammates when needed. Mixdesk is designed to help businesses manage multilingual customer conversations across channels without switching between separate tools.Starting Price: $0/month -
39
Mark360
Mark360
Mark360 is a cloud-based customer messaging and automation platform for businesses that engage customers through WhatsApp and Instagram. It combines WhatsApp Business API campaigns, broadcasts and scheduled message flows with a no-code chatbot builder, AI agents, automated customer journeys and a shared team inbox for assigning conversations and handing them to human agents. Instagram tools automate direct messages and comment-triggered replies, while commerce features connect Shopify catalogs and support order updates, abandoned-cart recovery and cash-on-delivery confirmations. Integrations with business tools including Google Sheets, Razorpay and CRM platforms help teams coordinate customer communications. Mark360 is designed for ecommerce and direct-to-consumer brands, online stores, service providers, educators and agencies that manage marketing, sales and customer support conversations.Starting Price: $19/month -
40
Poli Digital
Poli Digital
Poli Digital is a cloud-based customer communication and sales platform designed for small and medium-sized businesses. The platform centralizes WhatsApp, Instagram, Facebook Messenger, and website chat into a single workspace, allowing teams to manage customer interactions, sales, and support more efficiently. Key features include multi-agent customer service, shared inboxes, CRM with sales pipelines, lead management, workflow automation, bulk messaging, reporting, analytics, and AI-powered agents for customer support and lead qualification. Poli Digital also provides official WhatsApp Business Platform integration, APIs for system integrations, conversation history, customer segmentation, audio transcription, and AI-assisted conversation management. The platform helps businesses improve customer experience, increase productivity, organize sales processes, and scale communication operations across multiple digital channels.Starting Price: $150/month -
41
2way
2way Message
Stop trying to call your customers. Text them. Easily send, receive and manage your business text message conversations with two-way texting tool. People don't answer your calls anymore? Well, they could have some good reasons. Leverage Business Text Messaging to Communicate with your Customers. Facilitate maintaining a relationship Customers often use text messages. This way of chatting is natural for them - let them use a platform of their choice (SMS, Whatsapp, Messenger and more) to improve their positive experience. Keep the conversation going outside of live chat or phone call Conversations with customers are typically interrupted when they log off or close the website. Especially it is easy to lost the customer during a mobile interaction. Using text messages you can keep the conversation on, managing it in the inbox. Build stronger relationships with customers Your customers would love to put your number in their phonebook.Starting Price: $100 per month -
42
ReplyLoop
ReplyLoop
ReplyLoop is a structured reply intelligence platform designed to improve revenue performance driven by inbound conversations. It captures inbound sales and customer messages from connected channels (e.g., shared inboxes or support queues), generates AI-assisted reply suggestions, and requires human approval before sending to ensure quality control. Every approved reply is logged, categorized, and performance-tracked against outcomes such as response rate, deal progression, and conversion. Over time, the system identifies which reply structures, tones, and content patterns drive measurable results. Teams gain standardized messaging, reduced response variability, and analytics that connect communication quality to revenue impact. ReplyLoop combines human oversight with AI assistance, creating a feedback loop that continuously improves reply effectiveness without sacrificing control or brand integrity.Starting Price: £49/month founding member, £79 -
43
Velocity
Velocity
Velocity is an AI-native monetization and distribution platform designed to connect advertisers with high-intent audiences inside generative AI experiences while helping AI publishers build scalable revenue. It turns each user message into a creative brief, analyzes conversation context, intent signals, and real-time data, and matches the interaction with the most relevant advertiser, offer, and message. Velocity then combines advertiser assets with live conversational context to generate tailored text, image, or rich-media creative and deliver it natively within the conversation. Its AI Ad Network supports in-chat ads, display ads, multi-brand carousels, polls, loading-time placements, sponsored follow-up questions, and playable experiences. A real-time mediation layer auctions demand sources, optimizes yield and performance, and gives publishers control over placements, pacing, frequency capping, and AB testing. -
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Linkubit
Adhiti Consulting Pty Ltd
Linkubit is an AI salesperson for WhatsApp, email, Instagram and Messenger, built for small and mid-sized businesses in India. When a customer writes, the AI answers within a minute, asks the qualifying questions the business has set, quotes prices only from the business's own catalogue, and hands the team a priced deal on a pipeline. A customer who says yes can pay by UPI or card inside the chat. Rules are enforced in code rather than in a prompt: every action and every outgoing message passes a gate, and each reply is checked against what the AI looked up. A conversation that needs a person is handed over with the whole thread. Also included: a shared team inbox, WhatsApp and email campaigns, follow-ups, lead scoring, and attribution from click-to-WhatsApp and Google ads to the closed deal. Meta bills messages at its own rate and Linkubit adds nothing. Free plan; paid plans from ₹499 a month.Starting Price: $6/month (₹499 in India) -
45
Ominiflow
Ominiflow
Ominiflow gives growing teams everything they need to run marketing, sales, and customer support from one WhatsApp number: a drag-and-drop chatbot builder for answering FAQs and qualifying leads, a shared team inbox so multiple agents can handle conversations without stepping on each other, and a built-in CRM that turns chats and ad clicks into tracked leads instead of scattered messages. For e-commerce and D2C brands, customers can browse a full product catalog and pay directly inside WhatsApp — no app switching, no separate checkout link. Real estate teams use it to automate site-visit bookings straight from a lead's first message. Clinics, schools, and service businesses use it to stop losing customer replies in a single overworked phone. Ominiflow connects natively with the tools businesses already run on — Shopify, WooCommerce, Zoho, HubSpot, Salesforce, Razorpay, and 60+ others — so WhatsApp becomes another connected channel, not a disconnected side tool. -
46
ChatGenius
SumGenius.ai
ChatGenius is AI-powered automation for Instagram DMs and Facebook Messenger. It answers customer messages 24/7 using GPT-5, not scripted flows. When someone sends multiple messages, ChatGenius waits and combines them into one intelligent response instead of replying to each separately. It remembers past conversations—if a customer mentioned their budget last month, the AI knows that when they return. Voice messages are common on Instagram. ChatGenius transcribes them with Whisper AI and responds like it's a normal text. Most tools ignore voice messages completely. Smart follow-ups automatically re-engage leads who went quiet, referencing their specific inquiry instead of generic "just checking in" messages. Features include: integrated Google Calendar booking, 13-language auto-detection, image analysis for photos customers send, sentiment detection that alerts you when someone's frustrated, GoHighLevel CRM sync, collaboration portal, and comment-to-DM triggers for Instagram.Starting Price: $29/month -
47
Wetarseel
Wetarseel
Wetarseel AI is a WhatsApp Business API platform that enables businesses to scale customer communication, automate engagement, and drive sales through WhatsApp. The platform supports bulk messaging, chatbot building, marketing automation, and campaign management from a single dashboard. Businesses can send promotions, OTPs, alerts, and support messages with high delivery rates and real-time analytics. The multi-agent shared team inbox allows teams to collaborate on conversations, while contact segmentation ensures targeted messaging. A no-code chatbot builder lets companies automate customer journeys without technical expertise. API integration and webhooks support developers embedding WhatsApp messaging into existing systems. Key integrations include Stripe, Shopify, Instagram, Messenger, TikTok, and Google Gemini. The platform serves e-commerce brands, fintechs, healthcare providers, real estate firms, restaurants, and SMEs. A free trial is available.Starting Price: $50/month/user -
48
Zavis
Zavis
Zavis is the AI patient operations platform for UAE clinics and hospitals. It brings patient conversations, bookings and follow-ups into one workspace. Teams use Zavis to handle WhatsApp messages and calls, qualify enquiries, book appointments through connected EMR systems, send reminders, follow up on payments and run recall campaigns. The platform includes a shared inbox, patient CRM, chat and voice AI agents, human handoff, workflow automations, website booking and chat widgets, and appointment, conversation and revenue reporting. Zavis works alongside a clinic's existing EMR. Pricing is quoted for the clinic's locations, patient volume and selected workflows. -
49
Sentiment
Sentiment
Sentiment Customer Service Messaging Platform. Your customers have questions, you are stretched. We can help you get back in front. Thousands of users from the worlds most innovative companies. You can handle all of your customer interactions through one unified inbox. Chat, Email, Social Media, reviews and Messaging conversations are all routed real-time and handled in one unique interface. AI based Bots take care of the repetitive questions leaving your agents with a unified inbox that has been designed for fast and reactive customer care. With the messaging first feel, gone are the old impersonal and transactional email and chat ticket systems. All channels become a messaging first experience, better for your customers and better for your team. Manage Social Messaging channels like Facebook and Twitter (public and private) , web chat, and Messenger channels like Line in shared inboxes, and automatically load balance conversations across your online team. -
50
Simple Chat
SA Inc.
Simple Chat is an AI helpdesk for Shopify stores. The AI chatbot answers live chat and email using store products, orders, policies, FAQs, custom metafields, and merchant instructions. It tracks orders, changes and checks shipping addresses, cancels orders, and follows up on open issues until they are solved. Staff see each conversation in one inbox inside the Shopify admin, and can take over at any time. Slack alerts tell the team about escalations. The app also sends back-in-stock alerts, manages product subscriptions, and drafts Shopify Payments chargeback responses. An optional ShipHero connection adds warehouse and fulfillment context. Pricing is per AI resolution, with no monthly fee and no per-seat fee: $0.29 per AI-resolved conversation on the Standard plan and $0.89 on Premium, billed by Shopify. Conversations that staff handle cost nothing.Starting Price: $0.29/AI resolution
