Alternatives to ChatterBeam
Compare ChatterBeam alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to ChatterBeam in 2026. Compare features, ratings, user reviews, pricing, and more from ChatterBeam competitors and alternatives in order to make an informed decision for your business.
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1
Oktopost
Oktopost
Oktopost's social media management, social listening, and employee advocacy solutions enable B2B organizations to amplify their brand on social media and measure the real impact of this channel on the business. Oktopost allows marketers to better engage with customers and prospects, get actionable insights, and prove ROI. Integrating natively with all major marketing automation and CRM platforms – including Salesforce, Marketo, Eloqua, HubSpot, and Microsoft Dynamics 365 – Oktopost helps marketers leverage social data to improve customer experience and drive revenue growth. Oktopost was founded in 2013 to help B2B companies establish the true impact of social media on their business by tracking actionable metrics. Since then, our offices have been buzzing with talented innovators who are driven to create a meaningful social media experience for B2B.Starting Price: POA -
2
Upfluence
Upfluence
Upfluence is the only Influencer Marketing platform that enables brands and agencies worldwide to turn their own customers into sales-driving influencers with Live Capture. Upfluence's platform is made to search for influencers through different criteria and filters, all over the world, on 7 different social media platforms. It makes contacting them at scale easier through an included CRM tool; gives more comprehensive management by allowing users to run parallel campaigns and manages automatically all administrative tasks such as international influencer payouts. Advanced analysis of KPIs of any campaigns or hashtags through social listening allows for more advanced reporting and campaign understanding. The software is independent from the social media platforms which prevents it from any interrupting service and is a true all-in-one software. -
3
Sprout Social
Sprout Social
Build and grow stronger relationships on social. Understand and reach your audience, engage your community and measure performance with the only all-in-one social media management platform built for connection. Sprout Social is proud to be a leader in usability, customer support and satisfaction, ROI and user adoption. Discover the most robust and cohesive social media business solution, built to scale. Uncover trends and actionable insights from social data to inform marketing and brand strategy. Plan, organize, schedule and deliver content as a team with cross-network social publishing. Streamline social monitoring and improve responsiveness with a unified inbox. Drive strategic decision making across the business with rich social data and dashboards. Real people, real brands, real connection. Customers share why they choose Sprout’s social media management software and solutions.Starting Price: $199/seat/month -
4
Brandwatch
Brandwatch
Brandwatch is a leading Consumer Intelligence and Social Media Management solution that empowers over 5,000 of the world's most admired companies to understand and engage with customers at the speed of social. Its Consumer Intelligence solution offers AI-enriched data from over 100m social and online sources helping data-driven organizations better understand how consumers feel about their brands, products and industry trends and topics. Within its Social Media Management solution, Brandwatch (formerly Falcon.io) offers features including social media listening, engagement, publishing, measurement, influencer marketing and customer data management. With Brandwatch, marketers and companies can deliver more personalized brand experiences across touchpoints, based on enriched customer profiles. This solution features a highly intuitive and collaborative UI and is complemented by the best support team in the business. -
5
Radarr
Radarr
Powered by AI, Radarr is the best social listening, monitoring, and tracking platform that helps you get better results faster. Use our Al-powered social analytics and intelligence tool to get an in-depth analysis of your campaigns. Uncover untapped opportunities to get ahead! Radarr is a powerful social media intelligence tool that helps you listen, monitor, and track online conversations easily. Our AI-powered solution aggregates all digital conversations into a unified dashboard, making it easy to understand your audience. Radarr is a powerful social and digital listening platform that helps brands gather actionable insights about their audience response, interests, and market trends in a fuss-free way; in real-time. The Radarr command center brings all your important data points onto one dashboard. Offering real-time visualizations of content and campaign performances to help give you insights to make it better.Starting Price: $82 per month -
6
Social Mention
BrandMentions
Social Mention finds who's talking about your brand or competitors in the news & social media. Social Mention is a simple to use social media search tool that aggregates user generated content from across the internet into a single stream of information. It’s a social media monitoring tool that allows you to track and measure what people are saying about your brand anywhere on the globe, in real-time. SocialMention is part of BrandMentions, an in-depth brand monitoring tool designed to track and engage in online conversations in real-time. Never miss a comment or mention about your product or brand on social media accounts, news and other publications. Get to know as soon as your audience talks about you, anywhere online. Have a better understanding of how your customers are interacting with your brand, how your social media strategy is performing & create products that will meet their exact needs. -
7
LeadMi
LeadMi
Leverage the power of automation in Marketing. Improve sales conversions and customer engagement. Manage Leads interacting with your brand or product on your social channels. Identify social activity & nurture them. Automate profile discovery and activity gathering. Leverage rule based lead scoring to qualify them. Define your buyer personas as search filters. Generate leads instantly. Leverage filters across user and organizational attributes to identify high quality leads. Achieve high ROI in a short time. Drive content building and publish across multiple social channels at once. Track content consumption and interactions on your posts and generate leads. Develop and leverage insights on social media interactions. Leverage social listening to monitor your brand’s social media channels for any customer feedback and brand mentions or discussions regarding specific keywords, topics, competitors, or industries, followed by an analysis to gain insights and act on those opportunities.Starting Price: $25 per month -
8
Mention
Mention
Mention is a real-time Media Monitoring and Social Listening solution for SMB's and Enterprises that operates in more than 125 countries. By offering a robust set of tools at an affordable rate, we help thousands of businesses optimize their monitoring and listening efforts while ensuring the best return on investment. With more than a billion sources crawled on the web (news, forums, review sites, websites...) and social networks (Linkedin, X, Facebook, TikTok...), we enable thousands of customers to be alerted as soon as a topic of interest is mentioned online. Whether you want to identify what's being said about your brand or your product to improve your reputation, monitor and strengthen your market position by analyzing your competitors' every move, or identify movements in your market, Mention will be there to support you!Starting Price: $41/month -
9
ReadPartner
ReadPartner
ReadPartner is a media intelligence platform designed to help organizations consolidate media monitoring, social media listening, trend analysis, and data insights into one modern dashboard so teams can make smarter, faster decisions. It tracks mentions of keywords, brands, competitors, and topics across thousands of news outlets and social platforms, delivering real-time alerts, automated trend detection, and sentiment analysis so users can identify market shifts, emerging risks, and audience perception without manual research. It includes tools for keyword monitoring, bias detection, media outreach, internal newsletters, executive reporting, and crisis management, plus a context-aware AI assistant that highlights key developments and helps generate reports. ReadPartner prioritizes relevant updates by filtering noise and visualizing popularity and sentiment over time, enabling data-driven insights and collaborative workflows that keep teams aligned and informed. -
10
Lumen by Talkwalker
Talkwalker
Lumen by Talkwalker is a social listening, media monitoring, and social benchmarking platform that helps brands monitor conversations, measure performance, and act on emerging trends. Formerly Talkwalker, the platform provides the same data, reports, workflows, and integrations under its new Lumen by Talkwalker name. It helps organizations track millions of conversations across social, digital, media, and AI channels. Teams can use Lumen by Talkwalker to protect brand reputation, monitor sentiment, benchmark competitors, guide product development, and improve PR and marketing strategies. The platform supports use cases across PR and communications, social marketing, consumer insights, and agencies. Built for brands that need real-time consumer and media intelligence, Lumen by Talkwalker helps teams see what others miss and make smarter decisions faster.Starting Price: $9,600 per year -
11
Buska
Buska
Buska is a real‑time social listening and lead generation platform that empowers users to monitor online mentions across social media, forums, blogs, news sites and documents, detect buying intent and sentiment with AI‑powered analysis, filter out noise, and act on high‑value opportunities as they happen It features customizable keyword tracking, automated alerts via email, browser, Slack, Discord and webhooks, a sleek dashboard displaying mentions with real‑time sentiment charts and trend analytics, integrations with outreach tools like Lemlist, La Growth Machine, Clay, Zapier and n8n, plus APIs to pull data into workflows and bypass caches with fresh=true parameter. Users can analyze public documents like PDFs and PowerPoints, invite team members, export CSVs, and use AI smart‑filtering to reduce irrelevant mentions by 90%, empowering timely, relevant outreach at scale and enabling proactive brand management before crises escalate. -
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Konnect Insights
Konnect Insights
Listen to conversations from millions of web sources and social channels to learn what customers are saying about you, what are the conversations about the competition, about the segment, how your campaigns are performing and many more with Konnect’s Listening tool. Don’t miss a single conversation anywhere on the web and social media that matters to you. Engage with your customers on the platforms they prefer to talk to you, use advanced and automated workflows and CRM tools so you have the right conversations assigned to the right teams, reduce your turnaround times, and measure all your actions. Make your customers happier with Konnect Insights Social CRM. Beautiful dashboards and BI tools that will give you deep insights on how you are perceived on online web and social media. Understand your share of voice, sentiment, media type, classification, social platform analytics for brand and competition, turnaround time reports and many more.Starting Price: $29 per user per month -
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Brand24
Brand24
Brand24 is a media monitoring tool to identify and analyze online conversations about your brands, products, and competitors. Brand24 empowers its users to monitor their online reputation, prevent PR crises, track the results of their social media campaigns, boost their brand awareness, improve customers’ experience and find influencers. This tool collects all publicly available mentions in real-time and covers various sources, including social media platforms, podcasts, newsletters, news sites, blogs, forums, and more!Starting Price: $39.00/month -
14
Sprinklr Insights
Sprinklr
Sprinklr Insights is an AI-native consumer intelligence platform that gives enterprises real-time consumer, competitor, and market intelligence from 30+ channels without the noise. It unifies the core listening and intelligence workflows that includes social listening, brand monitoring, Voice of the Customer, crisis management, and competitive intelligence on a single platform, turning fragmented conversations across social, digital, news, and review sources into clear, actionable recommendations. With more than a decade of purpose-built AI for unstructured data, Sprinklr Insights helps brands understand audiences, protect reputation, and make smarter, data-backed decisions. -
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Websays
Websays
With Websays Alerts, you won’t miss any important mentions of your brand on social media. In addition, this functionality and the 24/7 view of the social conversation is ideal for crisis management or campaign tracking. Websays will alert you when there are unusual peaks or volumes, crises, influencers with more than X followers talking about your brand, or you name it! Websays Clippings shows you in a simple, organized and accessible way, what is being said about you or your brand on social media, news, blogs, reviews, forums and other websites. We have real-time metrics so you can measure, at a glance, your popularity, reach, impact, loyalty and sentiment, among other factors! Web says Communities provides your community data in a cluster graph format. Real-time graphs that show how a conversation about a specific brand or topic is developing, who is generating mentions and who is being mentioned to discover infinite behaviours and interactions.Starting Price: €400 per month -
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Hootsuite
Hootsuite
Too many brands suck at social. Yours doesn’t have to. It starts with the right tools. Thousands of brands rely on Hootsuite’s platform and solutions to launch brilliant social campaigns, deliver 5-star social commerce experiences, and manage all their customer conversations in one place. With Hootsuite, you can confidently schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, easily keep track of customer conversations, and gain actionable real-time insights from social media to make critical business decisions—all from one intuitive dashboard. As the world’s most widely trusted social media management solution, Hootsuite can set you up for success with expert certifications, training, and coaching in social marketing, social listening, customer care, and social commerce. Push your results further and get more from social with Hootsuite.Starting Price: $99 per month -
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Listening4
Listening4
Listening4 is a next-generation social listening tool that uses semantic AI to monitor conversations across social media and forums with deep understanding of meaning, not just keywords. Users describe what they want to track in natural language, and the AI generates relevant semantic matches, filtering out irrelevant or self-promotional posts. This approach captures nuanced discussions, identifying potential leads, competitor insights, and market trends that traditional keyword tools often miss. Listening4 supports applications like customer lead capture, sales intelligence, journalism, and market research with powerful AI filtering and contextual analysis. It offers transparent pricing plans with unlimited queries and webhook support in higher tiers. Thousands of professionals trust Listening4 to transform how they monitor and engage with online conversations effectively. -
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YouTube Mentions
YouTube Mentions
A New Way to Tune In Unlike other monitoring tools that scan titles, descriptions, or comments, YouTube Mentions is the only social listener that watches video content itself. YouTube Mentions crawls video content to catch your brand's mentions. Using proprietary techniques, it learns which video mentions are positive or negative. The service runs automatically so that you get updated when new videos come out. How People are Using YouTube Mentions Engage influencers and join conversations. YouTube is the most popular video site in the world, with over two billion monthly visitors. Creators upload 500 hours of video every minute. But not everyone is going to tag you when they talk about you. YouTube Mentions makes finding them easy. Find more while working less. How the Service Works. You tell us what product you’d like to monitor. You receive a list of video links and time stamps with mentions. Your alert keeps running in the background and you receive notifications periodically -
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Infegy Atlas
Infegy
Discover, research, and understand audiences, brands and competitors with the most intuitive social listening tool with the only truly unlimited search system. Infegy Atlas offers premier social listening tools and services, helping you understand audiences and consumers like never before. Turn billions of online conversations into actionable consumer insight that can help you with market research, customer persona development, brand research, campaign tracking, competitive intelligence, demographics, industry white space, sentiment analysis, influencers, crisis management and more. Don’t just analyze social data, present it with style.With our reporting platform Infegy Canvas, you can create custom reports with data directly from Infegy’s social listening and intelligence platform. Leverage Canvas for client presentations + full-service reporting, and team meetings to keep everyone up to speed with beautiful reports, no design experience required.Starting Price: $1200.00/month -
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Awario
Awario
The web is talking about your business. Find these conversations and join in. Instant mentions from all around the Web and social media. At Awario, we want you to be the first to know when important conversations spark out online. Unlike other monitoring apps that rely on a single third-party data provider, we crawl over 13 billion web pages daily, in addition to the APIs. So when we say Awario is the most immediate way to learn about new mentions, we aren't messing around. Find important discussions, join them in real time, and spread the word about your product, service, or content across social and the Web to reach new audiences and trigger word-of-mouth marketing. Social media is full of invaluable market information and consumer intelligence - but it's also full of noise. Sieve out meaningful customer insights with Awario to understand your audience better and marketing campaigns.Starting Price: $39.00 per month -
21
Vista Social
Vista Social
Modern social media management tools for everyone. Expertly crafted social media management tools to help you exceed your goals. Find, collaborate, and schedule content for all your social channels. Visually schedule and preview your social media posts. Build relationships with your followers, and easily manage your social media messages, comments, and reviews in one place. Measure and report on the performance of your social media efforts. Create and customize simple, actionable reports that reveal what’s working and isn’t. Vista Social Listening tools help brands keep track of conversations that matter to them through timely alerts and sophisticated filtering. Strengthen online reputation with review management features such as reporting, alerts, and the ability to respond! Plan and publish to your social media profiles like a pro. Weaponize unique platform features and techniques that will fuel real results! Now powered by ChatGPT!Starting Price: $64 /month -
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YouScan
YouScan
YouScan is a next-generation, AI-powered social listening platform designed to help users gain deep insights into customer behavior and sentiment. This innovative solution caters specifically to marketers, researchers, and public relations professionals who seek to understand their audience more comprehensively. By analyzing what customers say, do, and who they are, YouScan provides a holistic view of consumer interactions with brands, enabling organizations to make informed decisions based on real-time data. One of its standout offerings is the Insights Copilot, a conversational social listening AI agent. This feature simplifies the process of extracting valuable insights from vast amounts of text data, allowing users to effortlessly gauge consumer opinions on brands, competitors, and relevant events. Additionally, YouScan's industry-leading image analysis capabilities enable "visual listening," allowing users to understand how consumers interact with brands through social media.Starting Price: $299.00/month -
23
Onclusive Social
Onclusive Social (formerly Digimind)
Onclusive Social is a simple yet powerful social listening and market intelligence platform used by companies to transform data into actionable insights for strategic decision-making. Onclusive Social helps marketers and analysts with brand reputation, competitive intelligence, consumer insights, trend tracking, influencers identification, and campaign analysis. -
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SentiOne
SentiOne
Boost your customer service from social listening tool to AI conversational bots. Stay up-to-date with online listening and data analytics. Join discussions with online customer service integration. Enhance your customer service with multichannel AI automation. Monitor online discussions that matter to your brand. By finding truly relevant insights with AI-based online listening and data analysis engine, you can fully manage your online brand image. Integrate your social profiles within one online brand management tool. Engage in online discussions with current or potential customers across all web channels to increase customer satisfaction. Redefine customer experience with disruptive technology. Include AI conversational bots into your brand communication and exceed audience expectations.Starting Price: $299 per month -
25
SemanticForce
SemanticForce
SemanticForce is the unified media / e-commerce intelligence and engagement platform. We create a positive impact through the power of deep listening. Traditional media listening platforms provide limited data types. SemanticForce end-to-end media intelligence platform gives you visibility and intelligence on your data, everywhere. From online news to forums, from influencers to domains, from ads to pricing our listening ecosystem provides a new level of intelligence and protection. Organize millions of conversations on news and social media to spot trends and tap into topics relevant to your audiences. Be the first to discover positive and negative feedback about your brand on social media. Act fast thanks to real-time notifications and deal with negative conversations immediately. -
26
Radarly
Linkfluence
Radarly is an AI-powered consumer insights platform with social data at its core. It combines the immediacy of digital data with the rigor of proven Consumer and Market Insight methodologies. It gives you access to reliable, structured quantitative and qualitative intelligence at all times. Go beyond social listening. Your success depends not just on listening to social conversations. You must stay attuned to dynamic markets and fast-moving customers more effectively than the competition! Radarly empowers you to support a more agile, customer-centric and data-driven brand lifecycle. Go from insight to action faster. Radarly is designed to serve the needs of the entire organization in multiple industries. It covers every stage of the brand and product-management lifecycle from strategy to execution and everything in between. -
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Social Verdict
Social Verdict
Social Verdict helps teams monitor how their brand is discussed on Reddit. The platform tracks posts and comments in real time, analyzes sentiment and trends, and alerts users when conversations spike or sentiment changes. Designed for founders, marketers, and community managers, Social Verdict turns Reddit conversations into actionable insights for brand monitoring, reputation management, and audience research.Starting Price: $199/month -
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HaiX
HaiX
Stay Ahead with visual actionable insights (beyond ChatGPT) from billions of image, video, and text social media data. Save 40% of costs with real-time insights on influencers, marketing campaigns, and social listening. HaiX is an innovative company developing cutting-edge solutions with Explainable AI. We help organizations to augment human intelligence with explainable AI solutions and deploy at a faster speed, and lower cost using our AI platform for organizations. Our amazing team is at the forefront of AI innovation with cutting-edge R&D. We have a diverse team of successful entrepreneurs (with exits), leading AI PhDs & explainable AI experts, and CXX level executives. Real-time brand tracking, reputational risk insights & sentiments from millions of data points globally (news sources, social media). Real-time insights for intelligent planning and risk analysis for multiple companies to mitigate risk and compliance. -
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Interactions Digital Roots
Interactions
With Interactions Digital Roots, you can easily monitor, measure, and engage with social media conversations about your brand from a single platform. By leveraging artificial intelligence, our system is able to deliver highly relevant customer conversations and insights from any source on the web. Unlike most traditional social listening and engagement tools that rely on user-generated rules and popular keywords to identify engagement opportunities, Digital Roots leverages artificial intelligence to comb through social conversations and find the most relevant posts. Our tool removes the need for manual searching, so that you can spend more time engaging with the right customers. And since we incorporate natural language processing and machine learning, our tool learns from what users are doing and gets smarter over time. -
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BrandMentions
BrandMentions
We dig every corner of the internet to find all the relevant mentions about anyone or anything. Discover and engage with your customers and the key influencers in your niche that will give you larger brand exposure & great insights about your target market. Get to know your customers' core interests and create products that will meet their exact needs and desires. BrandMentions tells you where to promote your products and find new customers. By always being aware of who talks about you and what, you get the power to understand and protect your reputation in a fiercely competitive market. Monitor everything that is being said about your company or product on all the channels that matter, be it web or social media. BrandMentions keeps you up to date with everything important in your market and anything connected to your company, providing real-time alerts straight to your inbox.Starting Price: $99 per month -
31
SnitchFeed
SnitchFeed
SnitchFeed is a social listening and lead-generation platform built for GTM teams at startups and small B2B companies. It continuously monitors Reddit, X/Twitter, LinkedIn, Bluesky, and HackerNews for brand mentions, keywords, and competitor signals, then enriches every match with AI analysis for relevance, buying intent, and sentiment. Instead of drowning you in raw keyword hits, SnitchFeed drops promotional posts and spam and delivers only real opportunities. Set up boolean keyword listeners in minutes, get instant alerts where your team already works, and route qualified leads into your CRM or automation stack via webhooks. The core idea: people posting 'does anyone know a tool for X?' have already identified their problem and are ready to buy, which is far higher intent than cold outreach or paid ads. SnitchFeed surfaces those moments.Starting Price: $59/month -
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Union Metrics
Union Metrics
Social intelligence. Designed for marketing teams. Marketing is art + science. You bring the passion and creativity. We bring the data. Union Metrics empowers you with the social marketing intelligence you need to reach your audience and build your business. Union Metrics provides the analytics every marketing team needs to build an effective social strategy and inform day-to-day execution on social media. Measure and optimize your impact on social media to more effectively expand your reach. Analyze brand and industry conversations in real time, to identify key content and influencers. Track social campaigns to improve performance and generate beautiful reports for stakeholders. Stay ahead of the competition by analyzing their social activity and measuring share of voice. Combine powerful queries and historical data to uncover audiences, find relevant content, and plan campaigns.Starting Price: $49 per month -
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OutX
OutX
OutX is an AI-powered LinkedIn social listening and sales intelligence platform designed to help teams detect buying intent signals and act on them in real time. It continuously monitors LinkedIn activity such as job changes, keyword mentions, company updates, and competitor signals, alerting users the moment relevant events occur so they can engage prospects at the right time. It enables users to build smart watchlists of people and companies, automatically track their activity, and organize signals into a unified feed that highlights high-value opportunities. It integrates directly with CRM systems, allowing enriched leads and insights to be pushed instantly into existing workflows without manual data entry. OutX also supports automated engagement by enabling users to respond, comment, or message directly from a centralized interface, often with AI-generated suggestions that improve timing and relevance.Starting Price: $99 per month -
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SocialSignalAI
SocialSignalAI
Our system scans Twitter, Reddit, and Hacker News to find relevant conversations, engage buyers, and promote your product, boosting sales and saving time. Stay on top of conversations about your brand, products, and competitors across multiple platforms in real time. Connect with your audience using smart, context-aware responses that feel natural and drive conversations. Gain deeper insights into how people feel about your brand, helping you tailor your engagement strategy. Turn social interactions into valuable leads with our intelligent lead capture system, growing your customer base organically. Create a project and add keywords (2 minutes one-time setup). Bot continuously scans posts to find relevant conversations. The bot generates reply inspirations for you. More time for you to focus on things that matter. Monitor brand mentions, competitor activity, and industry trends across multiple platforms in real time. Our AI also suggests relevant keywords to expand your tracking scope.Starting Price: $12.99 per month -
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Dash Social
Dash Social
Dash Social is an AI-powered social media management platform built to help brands plan, measure, and optimize every aspect of their social presence. It unifies social publishing, analytics, influencer marketing, and commerce tools into one intelligent dashboard. With brand-specific AI, Dash Social predicts what content will perform best, identifies high-impact creators, and delivers real-time performance insights across platforms. Its features include automated scheduling, campaign tracking, community engagement, and conversion tools like LikeShop for turning followers into customers. Global brands like Urban Outfitters, Rare Beauty, and CB2 rely on Dash Social to streamline workflows and scale their social strategies efficiently. Designed for modern marketers, it helps teams manage, measure, and monetize social media smarter and faster.Starting Price: $999/month -
36
SOCIALHOSE
SOCIALHOSE
Discover a media monitoring solution that enables brands and agencies to monitor the web and listen to their audience, built to scale. Start with a free basic account and upgrade as you grow with enterprise-ready customizable options. Perhaps now more than ever in the modern history of humanity, we are people who spend a lot of time alone and away from the buzz of the working life that we all knew for years. The days of just “hearing about” things at the office are all but over. The days of chatting while having lunch are no longer for a lot of organizations. Yet, you still need to understand and have an innate feel for how your brand is being received, how your marketing campaigns are going and how or if you’re generating the type of messaging that hits home to your target. You also need to know if anything negative is happening, and you need to know that instantly. You need a social listening agency that understands all of this. SOCIALHOSE.IO is that social listening agency.Starting Price: $29 per month -
37
Affogata
Affogata
Your new superpower for revealing customer preferences and sentiment. Capture every customer interaction on the web, social or business applications, and turn them into actionable Customer Insights. Understand your brand sentiment, key trends and more. Keep an eye on your competition. With social, web, internal business applications, nothing flies under your radar. Empower any team with curated insights thanks to Affogata's flexible visualization and data export. Act quickly with Affogata's real-time reporting. Don't leave any conversation off guarded. See how your customers react to your campaigns and messaging. Beef up your NPS with sentiment analysis that adds context to the quality of your service. Discover new product features desired by your users, and uncover where your competition is ahead of the game. Identify influencers and underlying trends on your social pages and private groups. Get a bird's eye view of your brand perception and always be on the lookout for threats. -
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CX Index
CX Index
On the platform, you can capture feedback and utilize a host of tools designed to augment that feedback and help you deliver better customer experiences. You can also use a suite of tools that allow you to improve brand reputation, listen to and message your customers across all the leading social media platforms. Sophisticated integrations and automation make contacting your customers easier than ever. Improved customer loyalty and retention contribute directly to ROI. A greater understanding of feedback means enhanced operational efficiency and better CX delivery. Capture and analyze customer feedback on any channel at any time. Take your feedback and turn it into actionable insights to improve your bottom line. Empower your teams to turn your unhappy customers into your biggest fans. Understand how your customers really feel about your brand with robust analysis and of important customer feedback and sentiment from all channels. -
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Lucidya
Lucidya
Lucidya is an AI-native customer experience management platform designed to help organizations understand, manage, and improve customer interactions across digital channels through real-time data and advanced analytics. It enables brands to monitor customer conversations, analyze sentiment, and extract actionable insights from sources such as social media, customer feedback, and online content, allowing them to better understand behavior, preferences, and market trends. It combines artificial intelligence and natural language understanding to deliver accurate sentiment analysis, including support for multiple Arabic dialects, enabling businesses to capture context and meaning with high precision. It provides real-time intelligence through alerts and dashboards, helping teams respond quickly to emerging issues, customer needs, and reputational risks while maintaining consistent engagement across channels.Starting Price: Free -
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SignalMelo
SignalMelo
SignalMelo is a social listening and social media monitoring platform built for execution, not inbox anxiety. Discussions, Discovery, and SEO Radar give growth and marketing teams one prioritized workflow: see high-intent threads earlier, align video and community signals with search intent, and move from ranked opportunities to clear owners and replies. Pricing is credit-based with Free, Starter, Pro, and VIP tiers—see the Pricing page for current limits and monthly credits.Starting Price: $45/month -
41
BoomSocial
Tick Tock Boom
BoomSocial is a free social media measurement and analysis tool designed to help brands create online content strategies and gain insights. We have a surprise for you! Tick Tock Boom, the top innovative agency in the field of digital communications and marketing in Turkey, is also the developer of BoomSocial, one of the most popular platforms for all local and global industry professionals and brands. We are proud to be providing for our industry a platform that continues to offer free services. As data-driven digital marketing and communications professionals, the other industry-leader platform we own is the social media monitoring and insight platform BoomSonar. Just like BoomSonar, BoomSocial gives us extra capabilities like being completely data-driven, reporting and performing deep analysis of various data as it is measuring and reporting the social media performances of brands. -
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Pulsar Platform
Pulsar
Pulsar is the world’s leading audience intelligence platform—harnessing rich data sets, AI and human minds – so our clients can access nuanced and actionable insights that get straight to what matters most to their customers, their businesses and to society. Design and run your own studies with a subscription to our cloud-based SaaS platform – with full training, account and customer success support. Engage our Research & Consultancy programs tailored to your business needs, leveraging our in-house team’s expertise to design and deliver insight reports and strategic guidance. Go beyond traditional social listening by combining it with audience segmentation. Apply audience intelligence to your listening - Pulsar is the only software on the market offering both social listening and audience segmentation in one seamless experience. Discover the main communities in your audience, and see how each of them talks about the same topic differently, to tailor your targeting approach. -
43
Touchstorm DATAlabs
Touchstorm DATAlabs
Touchstorm DATAlabs has organized 96% of YouTube's database and enriched it into over 200,000 topics, turning the platform into the world's largest focus group for brands and agencies. Our suite of products spans social listening, influencer casting, perceptual research, competitive benchmarking, and enterprise API integrations - delivering YouTube insights unavailable on any other standard social listening platform. By combining AI-powered sentiment analysis, search volume mapping, and proprietary TVi index, Touchstorm DATAlabs enables brands to make data-driven decisions on content, influencer partnerships, and market positioning at scale.Starting Price: $99/month/user -
44
Synthesio
Synthesio
Fast track your way to the organic voice of your consumer. Next-gen AI identifies emerging topics and repeated consumer language. Market-research-inspired models capture what you’d otherwise miss, alerting you to noteworthy shifts in conversation. Go beyond conversations with behavioral data. Uncover what makes your audience tribes unique and connected. Build custom widgets, share internally, and start making consumer-centric decisions at scale. Social Listening Dashboards help you collect, visualize, and analyze what your consumers are saying online in real-time. From market research to crisis management, Dashboards are use-case focused, built together with your dedicated Client Service Manager. Above all, your Dashboard will help you keep pace with your ever-changing consumers and markets. As a result, you’ll make faster, consumer-centric decisions you can trust. -
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Octolens
Octolens
Octolens monitors the web and social platforms for keywords that are important to your business. Whenever someone mentions one of your keywords, we notify you via email or Slack. You can monitor for important keywords like your brand name, product name, user pain points, or competitors. These types of mentions are often golden opportunity to highlight your product or learn more about your customer. Octolens monitors Twitter/X, LinkedIn, Hacker News, GitHub, YouTube, Reddit, Stack Overflow, and DEV.to and we consistently add new sources. We use AI to learn about your business and score posts by relevance, so you can filter out the noise and focus on what's important. We have a free product to try on our homepage, an individual plan ideal for solo entrepreneurs ($19/month), and a start-up plan for teams ($59/month). Stop monitoring sites manually and use Octolens.Starting Price: $19 per month -
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Chorally
Chorally
The customer engagement platform. Get in touch with your customers in the moments that matter. Engagement Center. Configurable inboxes for any digital source, sophisticated workflows, granular routings with machine learning; everything it takes to offer a great customer experience. Listening In a world of social sharing, managing a brand is a complex activity. Social listening allows you to act at exactly the right time. Crowdsourcing Involve your customers! Build reserved areas where they can be engaged in cooperation, support and branding projects, and much more. Customer Care. Handling a higher number of requests from customers, with shorter delays, lower service costs and a continuous end-to-end experience. Digital Marketing. Connecting the CRM with the marketing strategy and providing data in support of the digital marketing choices in order to best manage the company’s beating heart: its brand. Digital PR. Evaluating the results of every digital action -
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dig
dig
dig is a social intelligence platform that helps brands understand what people think and feel by surfacing authentic audience reactions from social media in real time. It provides broad social coverage across platforms, formats, and languages, capturing trends, creators, conversations, and emerging narratives as they develop. It analyzes social video and images frame by frame, detecting themes, creators, context, key figures, and signals that traditional text-based tools can miss. Its natural-language research chatbot handles complex, multi-step questions, moving from broad patterns down to individual posts while keeping every answer traceable to the underlying source content. dig also delivers context-aware sentiment analysis, creator profiling, narrative intelligence, customizable insight dashboards, live social feeds, smart alerts, comment analysis, and figure detection.Starting Price: $25 per month -
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Keyhole
Keyhole
Keyhole helps marketers measure, improve and report on the impact they're making on social media. Keyhole’s social listening, influencer tracking and social media analytics products help marketers improve their social media strategy, and prove their impact to colleagues and clients. Keyhole’s easy-to-use dashboard allows you to build and share reports instantly, saving hundreds of hours a year. Use Keyhole's dedicated Influencers metrics to analyze advocates talking about your hashtags. You can filter influencers based on geo-location and keywords in their bios. Reach out to influencers to help boost engagement and increase your marketing ROI. You can also sort influencers based on the exposure they generate and engagement levels. The analytics dashboard has a convenient word cloud that shows hashtags commonly used with your main hashtag. You can easily use the tool to identify the most popular hashtags relevant to your campaign and find areas of opportunity.Starting Price: $49 per month -
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Tooldata Martech
Tooldata
Tooldata Martech is a Social Listening SaaS built for Latin America's Spanish-speaking market. Monitor 10+ platforms including Instagram, TikTok, Twitter/X, Facebook, and YouTube with AI-powered sentiment analysis trained in Spanish (92% accuracy). Features include real-time brand crisis alerts with 4-hour early detection, competitor tracking and Share of Voice analysis, automated reports, REST API, and white-label dashboards for agencies. Used by 100+ companies across Chile, Colombia, Peru, and Mexico. 7-day free trial, no credit card required. Plans from $500/mo.Starting Price: $500/month -
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Truffle
Truffle
Truffle is a Twitter/X social listening app that analyses posts with AI, helping you find hidden patterns and insights. Enter up to 3 profiles at the same time, what you're looking for, and AI tracks them for you. Always double-check, AI can make mistakes.
