Audience
Enterprises, government organizations, and marketing or CX teams in search of a tool to analyze customer data and improve customer experience using AI-driven insights
About Lucidya
Lucidya is an AI-native customer experience management platform designed to help organizations understand, manage, and improve customer interactions across digital channels through real-time data and advanced analytics. It enables brands to monitor customer conversations, analyze sentiment, and extract actionable insights from sources such as social media, customer feedback, and online content, allowing them to better understand behavior, preferences, and market trends. It combines artificial intelligence and natural language understanding to deliver accurate sentiment analysis, including support for multiple Arabic dialects, enabling businesses to capture context and meaning with high precision. It provides real-time intelligence through alerts and dashboards, helping teams respond quickly to emerging issues, customer needs, and reputational risks while maintaining consistent engagement across channels.
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Pricing
Starting Price:
Free
Free Version:
Free Version available.
Company Information
Lucidya
Founded: 2016
Saudi Arabia
www.lucidya.com
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Product Details
Platforms Supported
Cloud
iPhone
iPad
Training
Documentation
Live Online
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