Related Products
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About
Lucidya is an AI-native customer experience management platform designed to help organizations understand, manage, and improve customer interactions across digital channels through real-time data and advanced analytics. It enables brands to monitor customer conversations, analyze sentiment, and extract actionable insights from sources such as social media, customer feedback, and online content, allowing them to better understand behavior, preferences, and market trends. It combines artificial intelligence and natural language understanding to deliver accurate sentiment analysis, including support for multiple Arabic dialects, enabling businesses to capture context and meaning with high precision. It provides real-time intelligence through alerts and dashboards, helping teams respond quickly to emerging issues, customer needs, and reputational risks while maintaining consistent engagement across channels.
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About
Visibrain is a social listening and media monitoring platform for brands, public institutions, and communications agencies. It monitors public content across social networks and online media, providing topic filtering, trend and influencer analysis, customizable dashboards, exports, real-time alerts, and scheduled reports. Teams use it to monitor brand reputation, competitors, campaigns, events, and emerging issues.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Enterprises, government organizations, and marketing or CX teams in search of a tool to analyze customer data and improve customer experience using AI-driven insights
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Audience
Brands, public institutions and local authorities, and communications agencies seeking to monitor social and online media, brand reputation, competitors, campaigns, or emerging issues.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
Free
Free Version
Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationLucidya
Founded: 2016
Saudi Arabia
www.lucidya.com
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Company InformationVisibrain
Founded: 2011
France
www.visibrain.com
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Alternatives |
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Categories |
Categories |
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Integrations
Facebook
Supported
Instagram
Supported
Microsoft Teams
Not Supported
Slack
Not Supported
Telegram
Not Supported
WhatsApp
Supported
X (Twitter)
Supported
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Integrations
Facebook
Not Supported
Instagram
Not Supported
Microsoft Teams
Supported
Slack
Supported
Telegram
Supported
WhatsApp
Not Supported
X (Twitter)
Not Supported
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