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About

Lucidya is an AI-native customer experience management platform designed to help organizations understand, manage, and improve customer interactions across digital channels through real-time data and advanced analytics. It enables brands to monitor customer conversations, analyze sentiment, and extract actionable insights from sources such as social media, customer feedback, and online content, allowing them to better understand behavior, preferences, and market trends. It combines artificial intelligence and natural language understanding to deliver accurate sentiment analysis, including support for multiple Arabic dialects, enabling businesses to capture context and meaning with high precision. It provides real-time intelligence through alerts and dashboards, helping teams respond quickly to emerging issues, customer needs, and reputational risks while maintaining consistent engagement across channels.

About

Visibrain is a social listening and media monitoring platform for brands, public institutions, and communications agencies. It monitors public content across social networks and online media, providing topic filtering, trend and influencer analysis, customizable dashboards, exports, real-time alerts, and scheduled reports. Teams use it to monitor brand reputation, competitors, campaigns, events, and emerging issues.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Enterprises, government organizations, and marketing or CX teams in search of a tool to analyze customer data and improve customer experience using AI-driven insights

Audience

Brands, public institutions and local authorities, and communications agencies seeking to monitor social and online media, brand reputation, competitors, campaigns, or emerging issues.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

Free
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Lucidya
Founded: 2016
Saudi Arabia
www.lucidya.com

Company Information

Visibrain
Founded: 2011
France
www.visibrain.com

Alternatives

Alternatives

Onclusive Social

Onclusive Social

Onclusive Social (formerly Digimind)
Onclusive Social

Onclusive Social

Onclusive Social (formerly Digimind)

Categories

Categories

Integrations

Facebook Supported
Instagram Supported
Microsoft Teams Not Supported
Slack Not Supported
Telegram Not Supported
WhatsApp Supported
X (Twitter) Supported

Integrations

Facebook Not Supported
Instagram Not Supported
Microsoft Teams Supported
Slack Supported
Telegram Supported
WhatsApp Not Supported
X (Twitter) Not Supported
Claim Lucidya and update features and information
Claim Lucidya and update features and information
Claim Visibrain and update features and information
Claim Visibrain and update features and information