Alternatives to CM.com

Compare CM.com alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to CM.com in 2024. Compare features, ratings, user reviews, pricing, and more from CM.com competitors and alternatives in order to make an informed decision for your business.

  • 1
    IBM watsonx Assistant
    IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers with fast, consistent and accurate answers across any messaging platform, application, device or channel. Using artificial intelligence and large language models, watsonx Assistant learns from customer conversations, improving its ability to resolve issues the first time while removing the frustration of long wait times, tedious searches and unhelpful chatbots. Most chatbots try to mimic human interactions, frustrating customers when a misunderstanding arises. IBM watsonx Assistant is more than a chatbot. It knows when to search for an answer from a knowledge base, when to ask for clarity and when to direct users to a human agent for more assistance. And since it can be deployed in any cloud or on-premises environment – smarter AI is finally available wherever you need it.
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  • 2
    Twilio Messaging
    Build seamless conversations over preferred channels using trusted, reliable messaging solutions with Twilio MessagingX. Easily add and integrate channels to match your customers’ preferences—without needing custom code or rebuilt architecture. Twilio is trusted to send and receive over 130 billion messages a year. Engage customers around the world with a platform that can send messages to over 180 countries, on infrastructure that’s optimized for reliable global delivery at scale. We support SMS, MMS, WhatsApp, chat, Facebook Business Messenger, and Google's Business Messages, all in one platform, to integrate communications at critical touchpoints of your customer journey. Twilio’s APIs make sending and receiving messages across channels easy. Find the documentation, sample code, and developer tools you need to build exactly what you want, fast. We’ll handle the complexity of mobile carriers and global regulations, so you can focus on building.
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  • 3
    Twilio

    Twilio

    Twilio

    Design and deploy your ideal customer engagement experience. Twilio is a single fully-programmable platform with flexible APIs for any channel and over 400+ integrations, backed by a community of over 9 million developers. Build accurate and personalized experiences for your customers, easily and at scale, using SMS and WhatsApp messaging, voice, video, email, and more. Browse documentation and SDKs in multiple coding languages, including Ruby, Python, PHP, Node.js, java, and C#, or jumpstart your first project with our open source code templates to quickly build production-ready communications apps. Sign up and start building today.
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  • 4
    Notifyre

    Notifyre

    Notifyre

    Elevate your business communications with Notifyre's secure SMS and fax solutions. We're ISO 27001 certified and fully HIPAA compliant, providing BAA's, user access controls and audit trails and more security features. Benefit from flexible pay-as-you-go fax & SMS and outstanding value receive fax plans. Fax features include: - Online Fax Platform - Email to Fax and Fax to Email - Fax API -Online Fax Numbers -Fax Number Porting -Fax Broadcast SMS features include: - 10DLC Registration - SMS Online, Email to SMS, SMS API - Mass Text Messaging/ SMS Marketing - Subscriber Management Tools - Bulk Upload Contacts to Address Book Outstanding value and 5-star service. Our dedicated team are here to help. We are 100% committed to providing the very best service.
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  • 5
    Sendbird

    Sendbird

    Sendbird

    Sendbird's chat, voice, and video APIs power conversations and communities in hundreds of the most innovative apps and products. Sendbird’s feature-rich platform, and pre-fab UI components make developers more productive. We take care of a ton of operational complexity under the hood, so you can power a rich chat service, and life-like voice, and video experiences, and not worry about features, edge cases, reliability, or scale.
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  • 6
    Social Intents

    Social Intents

    Social Intents

    Live Chat for Microsoft Teams, Slack, Google Chat, Zoom, and ChatGPT enables you to chat with website visitors right from the business collaboration tools you already use. Build safe ChatGPT chatbots trained on your website content and knowledge base with 1 click. Then escalate chats to human agents as needed. Offer great customer service and sales support right from Microsoft Teams, Slack, Google Chat, Zoom, and Webex without the need for another messaging tool. Now with WhatsApp, Facebook Messenger, and SMS integration for omnichannel customer support. No need to learn additional software to support customers. Engage potential customers when they need your help, close more deals, and increase online revenue.
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  • 7
    smsmode

    smsmode

    smsmode©

    Communication Platform As A Service (CPaaS). smsmode© provides complete mobile messaging routing services. SMS, TTS, Google RCS or WhatsApp Business. Connect with your customers around the world via our innovative and powerful tools, with the level of security you need to ensure. smsmode© integrates easily with your existing tools to increase their potential through mobile messaging. Use our REST API, SMPP and plugins to create these custom integrations with your applications, CRM, ERP, and more. Our documentation and our experts will help you to reach your goals! European solution GDPR compliant ISO 27001 & 27701 99.95% SLA Responsability Europe CSR Commitment
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  • 8
    Clickatell

    Clickatell

    Clickatell

    Drive higher engagement and convenience through chat commerce. We lead the transformation of digital commerce and customer engagement through mobile. As a leading provider of chat commerce for global banks and telecommunications companies, we give global consumer brands the power to reach over 90 percent of the world’s population through mobile messaging and chat. We help brands stay relevant in a changing digital world with mobile engagement and payments on the world’s leading social chat platforms. Our deployments show positive ROI in as little as 12 months. Today’s typical customer experience is inconvenient, minimally engaging, and delivers little value for customers and brands. A better way to serve customers is reaching and transacting with them through the convenience of chat commerce with Clickatell and leaving them happy after a great experience with your brand.
    Starting Price: $30.00/month/user
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    Infobip

    Infobip

    Infobip

    Infobip is a global leader in omnichannel engagement powering a broad range of messaging channels, tools and solutions for advanced customer engagement, authentication and security. With over 700 direct carrier connections and 60+ offices on 6 continents, Infobip is the #1 choice of some of the world's biggest companies to scale their customer communications. We help our clients and partners overcome the complexity of consumer communications, grow their business and enhance customer experience, all in a fast, secure and reliable way. With Infobip, you can achieve deeper customer engagement across the widest selection of local and global channels, including: SMS MMS RCS Live Chat WhatsApp Business Apple Messages for Business Facebook Messenger Instagram Business Telegram Viber Voice / VOIP Video Email
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    SignalWire

    SignalWire

    SignalWire

    An elastic communications cloud with advanced APIs for voice, SMS and video designed by the original geeks of software-defined telecom. When your audience is large, your brand is premium, and you won't settle for janky video conferencing UX, you want this. Real time, granular control over call flows, routing, and codecs. 300% more responsiveness than you get with REST. If you use AI in your voice apps, you just found your new favorite API. If you're more comfortable with REST than WebSockets or already use TwiML, these APIs are like TwiML...if TwiML suddenly knew Kung Fu. The SMS API makes it easy to move your expensive SMS traffic to SignalWire and cut your billio 50-80% in the process. Launch and scale communication products on infrastructure built for this decade and the next rather than running aground on the limitations of 2010s-era SaaS. Persistent, bi-directional connections between your video and voice apps and our infrastructure means 300% more responsiveness.
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    Telnyx

    Telnyx

    Telnyx

    See how the developer friendly Telnyx API can transform your business communications. Telnyx is an all-in-one communication platform designed to be tailored exactly to your needs. We created our network with real-time communications in mind so we can deliver quality calls, messaging, and data around the world. Easily build reliable messaging with our SMS API. Keep your data safe by setting up two-factor authentication using SMS or voice codes. Plug and play your VoIP setup in minutes and get carrier-grade voice with elastic SIP trunks. Our cloud-agnostic approach means you can rest easy knowing you are protecting in case of a network failure. With Telnyx deploy communications exactly to specifications.
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    ClickSend

    ClickSend

    ClickSend

    ClickSend offers SMS, MMS, Voice, Online Mail, Email and Fax software for businesses. Our communications and messaging tools are simple to use, automate and integrate. That’s why they’re used by some of the most trusted brands, organisations and developers globally. Built for all, you can access ClickSend via our Dashboard, mobile app, flexible API or 900+ integrations. Plus, ClickSend offers helpful 24/7 support, and lightning fast delivery via a secure and reliable platform. From SMS marketing and alerts to bulk mailouts sent from your browser, join over 90,000+ businesses sending communications around the world. Our 100% uptime guarantee and lightning fast direct routes provide reliable messaging, no matter the channel. From small businesses to enterprise, ClickSend powers billions of messages around the world with 232+ direct carrier connections. Plus, ClickSend is always pay-as-you-go. That’s why ClickSend is business communications, solved.
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    Starting Price: $20 minimum topup
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    Engati

    Engati

    Engati Technologies

    The Engati chatbot and live chat platform is the winner of the 2021 CODiE Award. It empowers you to build intelligent bots in minutes without programming. Build once and publish across 15 channels - WhatsApp, Messenger, Instagram, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, your website, and your mobile app. Supports intelligent paths, train, copy, analytics, and private labeling. Using Engati you can leverage the power of machine learning, NLP/NLU to design your very own chatbot and engage your customers in 50+ languages.
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    Drift

    Drift

    Drift

    In a world where instant and on-demand is the norm, your customers' expectations have never been higher — and companies that deliver fast, easy, and personalized buying experiences are the ones that will win. That's where Drift can help. The Drift platform combines chat, email, video, and automation to remove the friction from business buying. With Drift, you can start conversations with future customers now, on their terms. There are over 50,000 businesses that use Drift today to generate more revenue, shrink sales cycles, and make buying easy. Conversational Marketing connects you to visitors in real-time conversations, so you can surface the right content, answer questions, or qualify and convert buyers into a sales meeting.
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    Bird

    Bird

    Bird

    Bird (formerly MessageBird) is the next-generation CRM for Marketing, Sales, and Payments, powering over 5 trillion annual messages across Email, SMS, and WhatsApp. Leading brands grow cost-efficiently with Bird through personalized interactions on Email, SMS, and WhatsApp. The world's most innovative companies build communication solutions using Bird's applications and APIs. Get started today and talk to your customers over any channel, for any use case, anywhere in the world. Marketing messages, push notifications, order updates, delivery alerts and more. Operational bottlenecks slowing your growth? Use automated conversations and workflows to collect critical information up front, reduce manual tasks, implement self-service flows, and route chats to the right agent. Get up and running in minutes on our reliable, auto-scaling APIs with extensive documentations, complete API references and intuitive SDKs.
    Starting Price: $45 per month
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    MobiWeb

    MobiWeb

    MobiWeb

    Reach customers in the most immediate, personal and direct way with SMS messaging. From secure messaging, one-time pins and missions-critical transactions to marketing notifications and service alerts, intergrate SMS functionality to your business services, websites and mobile applications. Connect with a single unified API to our carrier-grade platform and connect your business with 7+ billion subscribers of 1000+ mobile operators. Security: Secure your business, verify customer transactions, authenticate customers and prevent fake accounts. Protect customers, brand reputation and enhance customer experience. Marketing Automate marketing, boost lead generation and drive sales. Engage your customers and send marketing campaigns, real-time notifications, order confirmations, tracking updates and personalized messages. Customer Service Provide efficient and real-time support with notifications and personalized messages. Reduce resolution time and increase availability
    Starting Price: €0.002 per SMS
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    Quiq

    Quiq

    Quiq

    Quiq is a customer engagement solution delivering personalized interactions across SMS/Text Messaging, Apple Business Chat, Google's Business Messages, Live Chat, Twitter, Facebook, and WhatsApp. With Quiq’s Conversational Engagement Platform you can design conversational experiences your customers will love. Orchestrate conversational interactions involving both bots and humans. Any combination of native Quiq customer service chatbots, bots developed in third-party bot frameworks and human agents can participate in a conversation.
    Starting Price: $250 per month
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    Vonage Communications APIs (Nexmo)
    Creating Customer Journeys Through Conversations. Engaging experiences that move with your customers. Loved by developers. Built for business. Vonage Communications APIs (formerly Nexmo) helps growing startups and agile enterprises enhance their customer experience and realize new business outcomes at scale. With our easy-to-use APIs, global platform, and expert support, you can abstract the complexity of communications and innovate faster. Reimagine voice interactions to redefine your customer experiences. Make each message count as an opportunity for your customers and your business. Enhance security and privacy—and create seamless login experiences. Build modern, high-quality voice applications in the cloud. Programmatically send and receive SMS in practically every country. Get real-time intelligence on any phone number in the world. Make and receive calls from the cloud with your existing VoIP infrastructure.
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    LINK Messaging

    LINK Messaging

    LINK Mobility

    Mobile customer communication: Messenger Marketing. Chatbots. Messaging. We transmit your messages directly to your target group's smartphone. We are the experts in multichannel messaging. Communication is important. That is why we have specialized in solutions with which our partners can communicate easily and efficiently with customers, fans, employees, applicants or interested parties. Which device would be more suitable for this than the smartphone? NEW: Multichannel live chat for customer service. Use your customers' favorite channels for live chat support. Live chat is ideal for: Customer support, Conversational Commerce, Conversational Marketing, Presales customer engagement, Up- and cross-selling. Crisis communication on the cell phone. Send alerts and warnings to employees or customers via SMS. More information on crisis communication via SMS. Alerts and warnings. Passwords and mTAN Appointments and reminders. Mobile coupons and individual offers. Reservations
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    EnableX Communications APIs
    EnableX makes integrating real-time communications into applications and workflows a lot easier. Designed and developed for Service Providers, Systems Integrators, and Developers, it provides a robust, scalable and secure communications platform without the complexity of building and maintaining the network infrastructure. By simply leveraging on EnableX comprehensive sets of programmable APIs and SDKs, developers can rapidly customize and embed all or part of the communication functions – voice, video, SMS and chat – right into existing applications, workflows and systems. Together with the Virtual Number services and advanced features such as AI and NLP, businesses can reach customers globally with an outstanding communication experience.
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    thinQ

    thinQ

    Commio

    thinQ offers a "better way" to power voice and SMS/MMS text messaging applications in the cloud, get up and running fast with our new, integrated thinQ io portal or APIs. We make it easy for SaaS and UCaaS platforms, enterprise contact centers plus telecom VoIP providers to bring your own 40 high-quality carriers to Twilio, Nexmo, Plivo, SignalWire or any SIP connection. Use our APIs to add and control your inbound and outbound voice and texting features in your existing tech stack in minutes, save on your cost of goods, connect to existing SIP providers, improve call delivery and quality, and more. Our now fully-integrated thinQ.io Web platform also makes it easy to buy and port phone numbers, create route profiles and trunks, enable text messaging, and more. Add call-specific analytics and SIP ladders along with our five-star support team to mitigate and route around outages, create custom routes and blocks, and more – and you've found a "better way" to communicate.
    Starting Price: $500
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    TeleSign

    TeleSign

    TeleSign

    Deliver timely, personalized information through global SMS/RCS and voice cloud communications. Gain a deeper understanding of your customers from actionable global phone number and subscriber data intelligence. Code once and message your customers at scale using TeleSign’s Messaging API - complete with waterfall delivery between channels. TeleSign Messaging API includes SMS, RCS, and WhatsApp to help you build secure digital communications that connect you with your customers anywhere in the world. Integrate a single Messaging API and start sending reliable, secure SMS, RCS and WhatsApp messages to your customers today. Choose one or all three channels to broaden your programmable messaging strategy and expand your audience. Reach more customers with 120+ optimized points-of-presence and 700+ direct-to-carrier routes​.
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    Bandwidth

    Bandwidth

    Bandwidth.com

    You want the best quality voice, messaging, and more. To get them, you need the only API provider with its own nationwide network. You can eliminate the middleman, save on costs, give yourself more control, and build the application that your customers are craving. You’re not new to this, but you need a partner to help you reach the scale you know you’re capable of. Whether you’re bringing your own carrier or building your own solution from the ground up, Bandwidth has the tools you need to reach your maximum potential. Bandwidth is a communications platform with limitless flexibility. You need integrations, enterprise-class APIs, and tools to manage your communications stack intelligently. We are open where you need it the most, with optionality and control. Our global network is directly connected to where it matters most. Giving unmatched reliability. Bringing your customers closer. Scaling wherever your business takes you.
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    maaiiconnect
    maaiiconnect makes customer engagement simple. It is the only cloud-based platform that brings digital and telecom communications together to help businesses deliver seamless customer experiences. Be a truly omnichannel business. Centralise channels such as WhatsApp, WeChat, Facebook Messenger, SMS, Virtual Numbers, Video Conferencing, and a Web Communications Widget for Live Chat and Web Calls into one place with full customer relationship history, customer data, CRM, ticketing system, and rich insights.
    Starting Price: Free
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    Chat360

    Chat360

    Chat360

    At Chat360, we’re transforming customer engagement with our cutting-edge multichannel conversational marketing platform. Trusted by over 300 global brands, Chat360 leverages advanced AI to simplify and automate customer interactions, delivering a seamless experience across all touchpoints. Our platform ensures that businesses can effortlessly connect with customers on WhatsApp, Facebook Messenger, Instagram, and websites, creating a unified approach that enhances satisfaction and loyalty. Our powerful AI and natural language processing capabilities allow for personalized interactions while automating routine queries, freeing up your team to focus on more complex tasks. With seamless integration into CRM systems, payment gateways, and e-commerce platforms, Chat360 centralizes data and streamlines operations. Additionally, our platform offers versatile multilingual support, enabling businesses to break language barriers and provide localized customer experiences globally.
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    SMS.to

    SMS.to

    Intergo Telecom

    Send messages to your customers in their preferred channel through SMS, WhatsApp or Viber Messages. SMS.to offers a powerful web platform and API, providing a smarter way for businesses to communicate with customers in multiple channels. Integrate SMS.to rich messaging in your workflow with our OmniMessaging & SMS API Gateway. We will help you stay compliant to different privacy laws and regulations like GDPR with our built in features. Gather meaningful analytics and activity metrics by tracking clicks on your links. Improve Delivery rates by relying on our direct connections with global carriers for time-sensitive delivery. We invest in Security & Certifications and we are big believers in Transparency providing detailed reporting about any service you buy from us. Our Powerful Message Editor offers up to 5 dynamic fields to personalise and engage your audience, send meaningful custom reminders and more.
    Starting Price: $10.00/one-time
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    Signalmash

    Signalmash

    Signalmash

    Discover Signalmash, the ultimate Communication Platform as a Service (CPaaS) solution, offering a versatile suite of communication APIs designed to cater to the evolving needs of businesses. Our offerings encompass: SMS API: Unlock enhanced customer interaction capabilities through a range of text-based communication functions, including alerts, authentication, promotional outreach, surveys, appointment scheduling, and nurturing customer connections. Flexible SIP Trunking: Simplify the establishment of communication channels with customizable SIP trunking solutions, empowering businesses with tailored contact center setups, personalized call routing options, and encryption for secure data transmission. VoIP PBX Solutions: Optimize your internal communication infrastructure with Signalmash's VoIP PBX solutions, streamlining the setup and administration of private branch exchange systems, featuring intuitive call routing, voicemail management, conference calling and more.
    Starting Price: $0
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    CEQUENS

    CEQUENS

    CEQUENS

    Thousands of businesses rely on our cloud communications platform to build stronger connections with their customers. Communication Platform supports the world’s most innovative technologies and combines all possibilities making it a reliable tool for digital transformation and global connectivity. Send promotions, push notifications, delivery alerts, order updates, data surveys – whatever you can think of. Use rich media chat and chatbots to empower your teams and cater to every client’s needs – anytime, anyplace. Access a wide library of API references and custom-build your workflows as you see fit. Protect user identities or accounts against online fraud through secure 2-factor authentication and seamless verification experiences.
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    Soprano

    Soprano

    Soprano Design

    Enrich Your Communications Mobile communication is becoming increasingly Interactive. Your customers and employees will appreciate the ability to engage with your brand in the channel they prefer to use, whether it is traditional technology such as SMS, Voice, and Email, or newer exciting and more interactive IP-based social texting channels such as WhatsApp Business or RCS Chat for Google Android Messages. Join leading enterprises and government organisations globally and move onto a powerful Communications Platform as a Service (CPaaS) administration platform with messaging tools such as configurable templates, content masking, IP address filtering, prioritization, localization and more. Information is your most valuable asset, move to a secure IP messaging environment for your internal operations, workflows and incident management, and learn how to leverage Messaging as a Platform.
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    Wavix

    Wavix

    Wavix

    Wavix offers reliable, multi-channel communication environment at scale. Quickly set up voice and messaging using API or GUI. Whether it’s a payment reminder, new product offer, emergency notification or survey, Wavix unlocks brand new ways of communication designed to grow your business, with scale and efficiency. Every feature available via simple RESTful API that requires little coding or telecom experience, easy to switch. We offer an API‑driven omnichannel gateway. Engage your customers using voice, SMS and instant messaging apps. A network built for developers, redundant at every layer. Achieve global reach and maintain end‑to‑end control. Ready‑to‑use communication modules for a variety of use cases. Get up and running with no coding effort and a couple of clicks. Launch marketing campaigns, polls, surveys, IVRs, mass notifications and more. Build, test and integrate call actions with drag‑and‑drop GUI, or via API. Create custom scenarios or use pre‑built templates.
    Starting Price: $0.007 per minute
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    Alcméon

    Alcméon

    Alcméon

    With Alcméon’s cloud technology, use Facebook Messenger, Messages for iOS or WhatsApp as a new powerful customer service, messaging marketing or conversational commerce channel. Alcméon is connected to the biggest messaging & social media APIs : Facebook, Instagram, Twitter, Messenger, WhatsApp, Apple Business Chat, WeChat, Google My Business and works closely with their technical teams to add their new business features as quickly as possible. Alcméon's back office has been designed to be easily connected to our clients information systems and CRMs : Salesforce, Oracle, Zendesk, Efficy. Dedicated customer success manager, on-line and off-line training, office hours, clients only events. Alcméon is connected to the biggest messaging & social media APIs : Facebook, Instagram, Twitter, Messenger, WhatsApp, Apple Messages, WeChat, Google My Business and works closely with their technical teams to add their new business features as quickly as possible.
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    Pingbix

    Pingbix

    Pingbix

    Pingbix is an API-based platform that provides businesses with the tools they need to engage their clients and customers in meaningful ways. With Pingbix, businesses can leverage conversational AI to create personalized experiences across multiple channels, including messaging apps, voice services, and more. The platform is designed to be highly scalable, allowing businesses to engage with customers at any scale. Additionally, Pingbix offers a range of tools and services to help businesses optimize their customer engagement strategies and drive better business outcomes. The services offered include but are not limited to SMS, WhatsApp Business API, RCS, Email Marketing and SMPP. Pingbix allows businesses to communicate with their customers in an easy way that also enhances the customer experience.
    Starting Price: $12
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    Message Central

    Message Central

    Message Central

    At Message Central, we understand the significance of effective communication and engagement with your customers. We craft products to elevate your marketing strategies and enhance customer interactions. With Verify Now, you can provide an extra layer of security to ensure that only the right person has access to accounts or sensitive information and transactions. With Message Now, you can easily personalize your bulk SMS messages, addressing recipients by their names or including relevant details. Tailor your messages to resonate with each individual, fostering a sense of connection and trust. Implement SMS OTP for secure user authentication and account verification processes. Deliver real-time transactional notifications, such as order confirmations, shipping updates, and payment reminders, to keep customers informed.
    Starting Price: $0.009/OTP sent | $0.3/100 SMS
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    Spring Edge

    Spring Edge

    SpringEdge Technologies

    Authentication, Voice & SMS APIs for Every Platform. Enables you to communicate faster and easier, Developed with tech innovations. Spring Edge's ingenuous cross platform APIs are easy to integrate with any technology platform with industry standards to send sms text or voice message. We provide messaging and voice communications using multiple channels to bring the most reliable platform powered by InstantAlerts. Enable business voice and sms text communication with our highly scalable web interface allows to send instant messages or bulk sms using api or web-based platform. Spring Edge strive to provide best in the industry services to clients, our technical support engineers are available at any instant to address your sms and voice related queries.
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    MSG91

    MSG91

    Walkover Web Solutions

    MSG91, a cloud communication platform strives to help businesses and developers to seamlessly add communication to their services and software through communication APIs (SMS, Email, Voice, RCS, WhatsApp, and more) and ready-to-use solutions like Cloud contact center and customer segmentation products.
    Starting Price: $10.00/one-time
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    Watermelon

    Watermelon

    Watermelon

    Create chatbots, manage conversations and collaborate with your team to deliver an unforgettable customer service experience. Centralize and automate customer contact and ensure 24/7 availability. Create your own chatbot in five easy steps and increase availability to 24/7. Publish your chatbot to your most popular channels including your website, Facebook Messenger, WhatsApp, Twitter and Telegram! Just add content, the powerful AI does the rest. Centralize conversations across channels into a single dashboard and have your chatbot and live agents work together. Stop switching between apps and browser tabs and improve productivity. Does your chatbot not know the answer to a new question? No problem, the intelligent handover automatically transfers the conversation to the appropriate employee or team, ensuring your customer will always be helped. The time where website visitors remained anonymous is over.
    Starting Price: €19 per month
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    Karix

    Karix

    Karix

    Over a thousand TELCOs globally – ensuring the lowest latency for the priority traffic allowing you to reach your customers in shortest time always. Multiple data centers located in different seismic zones with state of the art load balancing systems ensuring your communication channels to the consumers are not impacted. Private and public cloud that ensures true elasticity to scale up on demand – Allowing us to handle very high-volume spikes without compromising on performance. We have in depth understanding of major segment in India - banking, insurance, stock exchanges, automotive, DTH, retailers, consumer products, e-commerce, m-commerce, and the government. Boost the effectiveness of your campaigns on SMS and WhatsApp with a simple plugin. This plugin enables brands to quickly launch meaningful conversations at every touchpoint of their customer journey, increase sales, and invest in adding more value to their customer experience.
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    AiChat

    AiChat

    AiChat

    AiChat offers a suite of A.I-powered software for marketing, sales and customer service across multiple chat channels. Create a support environment that allows for automated conversations, human and A.I collaboration, as well as a 360 view of the customer that enables you to build better relationships with your customers. Provide 1:1 personal conversations with our easy-to-use design, personalization and automation tools. From smart segments to personalized customer journeys, our solution has all the features you need to boost marketing KPIs. Deliver a personalized shopping experience with an automated virtual sales assistant, understand your customer's preferences and maximize revenue with journey-aware product recommendations across multiple chat channels. Provide online visitors with automated instant responses to commonly asked questions, educate them about your products and services 24/7 and even gamify the chat experience to acquire more prospects.
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    Sinch

    Sinch

    Sinch

    Engage your customers like never before - on any channel. CPaaS and APIs for SMS, Voice, Video & Verification. Reach every mobile phone on the planet, in seconds or less. Engaging your customers the right way can help you more than double webshop orders. We know - we helped a major telco company do just that with a friendly online chatbot. We helped a major automative company re-engage and convert end-of-funnel prospects not responding to email. The results of the personalized Rich SMS campaign speak for themselves. Are your customers missing appointments? Engaging SMS reminders help both them and you, making you more revenue. Tried and trusted by developers around the world. Build with confidence and boost your business - with just a few lines of code. Get closer to your customers and add value to every step of their journey.
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    Sent

    Sent

    Sent, Inc.

    Sent is a unified API for sending A2P messages across SMS and apps like WhatsApp and iMessage. The platform instantly identifies and delivers messages to a contact's primary messaging channel — optimizing delivery to offer seamless global reach and reduce the cost of business messaging by 80-90% compared to traditional solutions.
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    GreenAds Global

    GreenAds Global

    GreenAds Global

    GreenAds Global stands at the forefront of omnichannel engagement, providing a wide array of messaging channels, tools, and solutions designed for sophisticated customer interactions, authentication, and security. With strong carrier connections and offices in Hyderabad, Dubai, and Kochi, GreenAds Global is the trusted partner for top companies worldwide to expand their customer communications. We assist our clients and partners in managing the challenges of consumer communications, boosting their business, and improving customer experiences with efficiency, security, and dependability. With GreenAds Global, you can achieve enhanced customer engagement through a diverse selection of local and global channels, including: WhatsApp API RCS Messaging Chatbot Bulk SMS Voice Solutions
    Starting Price: 0.01 $
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    Atmosphere® CPaaS
    IntelePeer delivers an omnichannel communication platform as a service (CPaaS) built for the enterprise. We believe that business communications are meant for more than just simple interactions – they should enable businesses to deliver truly delightful experiences. With our voice, messaging, ready-to-use applications, open APIs, and real-time analytics, companies can build and integrate communications-enabled workflows to create world-class customer experiences and improve business processes through automation. Our full-stack solution is backed by a rock-solid network and a team of experts who provide nothing but award-winning customer service. We are here to help you 24 hours a day, 7 days a week, everyday of the year. Built to meet the regulatory requirements of the most demanding enterprises including GDPR, HIPAA, and CDPA. Global interconnectivity with leading mobile providers.
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    AWS Communication Developer Services
    AWS Communication Developer Services (CDS) are cloud-based APIs and SDKs that help builders add communication capabilities to their apps or websites with minimal coding. Send promotions and marketing messages with top email inbox deliverability and segmented messaging. Build your application or website with scalable video technology that can support telehealth, field support, education, and more. Build an IVR system that can support touch-tone, conversation voice bots, and text-to-speech. Send messages at the right time with automated workflows and event-triggered cross-channel messaging. Determine who received messages with static or dynamic segmented lists.
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    Mtalkz

    Mtalkz

    Mtalkz Mobility Services

    Mtalkz is a Cloud based platform offering SMS marketing software. It enables businesses to connect, engage and grow customers using cloud based portfolio of services including SMS, RCS, Voice, Email, WhatsApp, Google Verified SMS, and Chatbots with agile marketing automation solutions. It also provides a marketing automation tool that automates data ingestion, content creation, customer journeys, campaign triggering, and real time reports. It provides solutions to over 400+ enterprises and expands its portfolio to simplify engagement and increase conversions.
    Starting Price: $0.003
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    Azmarq

    Azmarq

    Azmarq Technovation

    Azmarq is a CPaaS Company having Cloud based platform offering SMS marketing software. It enables businesses to connect, engage and grow customers using cloud based portfolio of services including SMS, RCS, Voice, Email, WhatsApp, Google Verified SMS, and Chatbots with agile marketing automation solutions. It also provides a marketing automation tool that automates data ingestion, content creation, customer journeys, campaign triggering, and real time reports. It provides solutions to over 600+ enterprises and expands its portfolio to simplify engagement and increase conversions.
    Starting Price: $0.003
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    ChatCamp

    ChatCamp

    ChatCamp

    Realtime Chat SDK and Messaging API for Apps & Websites. Integrate in-app messaging in your mobile apps & websites using ChatCamp platform. Product architecture to scale infrastructure on the go. Perfected for handling thousands of users at a time. We use world class infrastructure of Google Cloud Platform to provide most reliable service. We follow best practices of the industry to insure data security and privacy. Focus on building your application. No need to worry about building chat from scratch. We have got you covered. Use our chat SDK and messaging API to build a fully functional chat application. Android, iOS, Javascript and Platform API.
    Starting Price: $199 per month
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    MirrorFly

    MirrorFly

    Contus Tech

    MirrorFly is a highly reliable and scalable in-app communication solution built ground up with SDKs for a modern messaging experience. The suite extensively supports over 150+ chat, voice and video calling features in view of easy integration on Android, web and iOS apps and also offers chat SDKs absolutely free for ease of integration across niches. With the help of full-blown features like screen sharing, multimedia transfer, voice/video calling, recording, encryption, etc.,the cloud-hosted solution meets the in-app needs of all industries regardless of the scale and scope of operations. Well, understanding the growing compliance demands of users across regions, MirrorFly is now HIPAA and GDPR compatible to secure every conversation happening within apps. Furthermore, the cloud-hosted suite also supports in-app moderation features on one-on-one and group chat in view of creating a safe and on-topic conversational experience.
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    Starting Price: $299 per month
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    Webex Connect

    Webex Connect

    Webex by Cisco

    An API and low-code Communications Platform as a Service (CPaaS) offering designed to help enterprises lower cost, reduce complexity, and accelerate IT roadmaps. Map and automate customer journeys in minutes using a drag-and-drop editor with powerful building blocks (nodes). Shift to low-code development to reduce the time to market for new applications and journeys. Seamlessly consume events from existing systems to trigger customer communication flows. Integrate customer interactions with backend systems to achieve end-to-end automation. Easily test, deploy, and make iterative changes to flows in a secure and scalable serverless environment. Leverage our extensive portfolio of communication APIs and SDKs for SMS, voice, push, RCS, WhatsApp, video, etc., to engage customers on their preferred channels.
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    LimeChat

    LimeChat

    LimeChat

    Amplify your brands’ growth using the world’s first level 3 conversational AI chatbot. Guide shoppers from product discovery to checkout across buying channels like website, apps, Messenger, Whatsapp, Instagram & SMS. Minimize drop-offs at every stage through conversational mediums like Whatsapp, Messenger, Instagram and SMS. Our human-level AI chatbot created exclusively for e-commerce companies reduces bounce rate by assisting your customers at the right moment. Engage with your customers who prefer buying on chat through click to WhatsApp, Click to Messenger and Google Adlingo ads. Retarget existing users through chat remarketing campaigns and enjoy higher open rates. Limechat chatbot’s strong backend integration delivers timely shipping updates to customers. Resolve post-purchase queries related to order modification & cancellation through automated workflows while decreasing resolution time by up to 90%.
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    DIDforSale

    DIDforSale

    DIDforSale

    DIDforSale is a California-based telecommunications carrier. Services include SIP trunking, local DIDs, and toll-free numbers, outbound termination, an API, and network services such as E911, CNAM Lookup, and local number portability (LNP). With 10+ years of experience, DIDforSale has proven to be a leading wholesale VoIP origination and termination provider. Our network is optimized to minimize call drops, lags, and echoes. We partner with quality service providers both in the US and all over the world to handle your calls with amazing call clarity. Expand your local footprint with the USA's most extensive local phone number selection. Maximize Impact, and minimize effort with bulk SMS marketing. Elevate professionalism, and credibility, while expanding reach and engagement. Now you can easily send and receive text messages programmatically. Boost your business branding, increase recall, and gain a competitive edge.
    Starting Price: $0.0025 per minute