CM.com
Mobile communication and payments solutions. Combine messaging channels like WhatsApp with innovative payments to create true Conversational Commerce. We help companies communicate. Our customers use SMS, Voice and the world’s most popular chat apps: WhatsApp, Apple Business Chat, Google RCS. Start the conversation in the channel your customers prefer and let the AI bot do the talking. Integrate commerce in the conversation to drive conversions. CM.com is a licensed Payment Service Provider, offering a range of options for any channel with Apple Pay, Google Pay, WeChat Pay, Credit Cards and local payments like iDeal and Bancontact. CM.com is also a Ticketing platform helping festivals, museums and stadiums sell and manage any type of ticket. The Customer Data Platform takes marketing to a personal level. Identity and e-sign solutions assure authentication in any transaction.
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LiveChat
LiveChat is a customer service platform designed to help businesses connect with website visitors and increase sales. It centralizes your customer communication by bringing website chat, WhatsApp, and Meta Suite into one streamlined dashboard.
Manage more conversations in less time with built-in AI features. Use the AI Copilot to get instant chat summaries, improve your phrasing, and receive smart response suggestions. Features like "Sneak Peek" let you see what customers are typing before they send the message, allowing your team to respond faster and more accurately.
Designed for easy implementation, LiveChat offers a 5-minute setup and integrates seamlessly with over 200 popular tools, including Shopify, WordPress, HubSpot, BigCommerce, WooCommerce, Squarespace, and more. Whether you are automating lead capture or providing real-time support, LiveChat gives your growing team the professional tools needed to increase conversion rates and improve customer satisfaction.
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Paloma
Paloma helps eCommerce businesses sell directly to customers in Facebook and Instagram Messenger, with automated personal shopping conversations. Get started with a template to help customers find the right product, or learn about how your product will work for them. Monitor your leads, sales, conversation funnel, click breakdowns, and behavioral insights to better understand how, and what, to sell to your audience. At Paloma, we're motivated by the new wave of online commerce, happening in the modern-day lemonade stand. Today's online seller is talking directly to their customers, which sells better then a website ever could. But is challenging to manage without the infrastructure that eCommerce websites provide. Square sellers of all types can connect their storefront with Paloma to create personalized shopping experiences for their messaging channels, where they can learn about their customers, direct them to the best products, and help them seamlessly checkout.
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Iris Nova
The world's best CPG brands use the Iris Nova platform to enable on-demand ordering via text message using conversational commerce. Iris Nova powers a fully customizable hosted shopping cart, SMS payment technology, daily order fulfillment, managed customer service, and delivery optimization, all through one powerful easy to manage platform. Daily order batching, print-ready shipping labels, customizable packing slips, and automatic routing to regional fulfillment centers for dramatically streamlined DTC operations. Customizable branded shopping cart with integrated subscription functionality and unlimited coupon variations designed to optimize on-site conversions. On-demand CX support via text message and email to meet the immediate needs of your customers. We offer fixed pricing per order with optional daily DTC fulfillment, no hidden fees or charges. Unique SMS ordering number and eCommerce website integration.
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