Beyond Feedback Alternatives

Sogolytics is an experience management platform that enables companies to collect, analyze, and utilize customer and employee data to fuel business growth. Organizations across industries leverage Sogolytics to monitor interactions at all customer and employee touchpoints. Best-in-class reporting provides real-time, actionable insights to predict and mitigate potential issues. SogoCX enhances every aspect of an organization's customer experience. This means: improved conversion rates, streamlined data management, and understanding customers to drive return on investment. With SogoCX, organizations leverage touch points to measure key metrics such as NPS, CSAT, and CES. SogoEX is an employee experience management software for organizations to gather and utilize data to increase engagement and minimize turnover. The platform was designed to allow HR and leadership to drive organizational change through real-time feedback collection, employee engagement, and an exchange of ideas.

SurveyLegend is the next generation of online surveys — engaging, platform-independent, & beautiful. We empower companies - large & small - & individuals, to create mobile-friendly, gorgeous surveys. Create great-looking surveys, forms, polls, voting, questionnaires, NPS, customer satisfaction, customer experience, employee satisfaction surveys... on your computer or tablet, customize the look of your survey however you like, & display collected data with eye-catching and insightful graphics. Creating questionnaires is done simply by drag & drop, & you don't need to be a market research expert to use our tool. It has never been this easy to listen to customer demand, measure customer or employee satisfaction, manage client experience, or maintaining student & employee engagement. SurveyLegend has users all over the world, from amazing companies like L'Oréal, Universal, Harvard, Greenpeace, Airbnb, Sony, CocaCola, Roche, to awesome start-up companies and individuals.

Transform organizations into brands by refining experiences with SurveySparrow. The experience management platform helps create not only engaging surveys but assists in closing the feedback loop efficiently. Supporting 70+ languages and dedicated NPS and Customer experience modules help better understand customer loyalty. SurveySparrow enables business organizations to collect feedback via a chat-like interface, gain insights, and make data-driven decisions to improve products, services, and customer experience. Set up automation and manage feedback with the in-built Ticket management tool. Monitor and manage online reviews efficiently with the Reputation management module. Join the bandwagon of 100k+ customers in 149 countries to deliver delightful customer experiences.

Enterprise survey software with users in 150 countries. Conduct insightful surveys and gain actionable feedback! Monitor customer experience (CX), employee experience (EX) and engagement. Close the loop with shareable reports, dashboards, alerts and follow-up tools like text analysis, benchmarks, dynamic text,.. Collecting data is just the first step. The real value lies in the efficiency of reporting. We provide you with real-time reporting so you can spot trends earlier, and get the information deep into your organization in order to improve processes. After you are done building an insightful report, share it with others. Create different share links, each with different filters, depending on what you want viewers to see all based on your own operational data, hierarchy and organization. Integrate with Slack, Zendesk, API, CRM & more. Includes unlimited users and works in 49 languages. Clients include L'Oreal, Toyota, Allegiance Bank, Sony, the Government of Canada,...

Delighted is a turnkey customer experience platform that helps high-growth businesses and established enterprises like Allbirds, Instacart, Invision, Opentable, Affirm, Peloton, Doordash, and thousands of others improve customer loyalty with actionable feedback. Incorporate customer feedback into your business strategy in minutes, not weeks. Customize NPS, CSAT, CES, and emoji survey templates directly in Delighted. Send surveys to customers through convenient channels: email, SMS text, in-app, on your website, or via link URL. Set up 2-click integrations: - Trigger surveys and sync real-time feedback into your existing toolset, e.g. Slack, Salesforce, Shopify, Stripe, Hubspot, and more. Surface trends that require immediate attention with AI-driven survey text analysis, pre-built reports, and role-based dashboards - Act quickly with alerts and email digests you can customize by department, so feedback reaches those who can make a difference.

MultiRater Surveys has been designed to assist learning & development consultants, executive coaches & HR professionals to maximize leadership capability and employee engagement. This powerful online people analytics platform provides a range of template surveys - 180 Degree Performance Reviews - 360 Degree Leadership Development Surveys - Employee Feedback/Engagement Surveys - Mental Health & Wellbeing Surveys - Customer Pulse Surveys This platform also possesses the capability to customize questions to create fully personalized surveys that will deliver the required data for leadership and organizational growth. For those looking for an online survey platform to add onto an existing Human Resource Management System, MultiRater Surveys offer highly customizable API integrations that will allow you to receive actionable data structured to fit your system. Sign up for a 14 Day Free Trial today (no payment details required)

SurveyOL is professional, effective, and easy. It offers cutting-edge communication and feedback technology, once accessible only for "big" companies, now for small businesses as well. Select from a wide collection of question types including Multiple Choice, Image Choice, Dropdown, Textbox, Comment Box, NPS, Star Rating, Slider, Date/Time, Grid, Rankings, Uploads, and much more. More than 100 free survey templates are available to serve as the foundation for your custom surveys. SurveyOL provides flexible color themes and easy customization of color styles and fonts. You can increase your response rate by sharing your surveys via web, QR code, social media, SMS text messages, email invitations, and website embedding. Its real-time responses and robust analytical tools will help you meet your timeline and budget expectations. You can easily export survey results to Excel, Word, PPT or PDF. With SurveyOL, you can make better decisions.

Feedbackly offers an all-in-one Customer experience measurement and analytics platform that enables you to automate the analysis of your entire Customer experience journey with behavioral targeting, intelligent automation, and predictive analytics based on real emotions. With Feedbackly, you can collect customer feedback from almost any channel imaginable, analyze it all in one place, and let smart integrations take action on your feedback automatically. Feedbackly is the only CXM platform that enables you to measure the Emotional Value Index (EVI®) while providing insight on how your customers’ emotions impact revenue and churn throughout the entire customer journey. Since our mission is to help companies create the world’s happiest customers, we make sure that our customers are the happiest- more than 95% of our customers stay with us! This is because Feedbackly provides all the tools, methods, and training needed for attracting and retaining more customers with a better CX

Lattice is the People Success Platform that brings together all of the tools, workflows, and insights to help organizations develop engaged and high-performing employees within a winning culture. By combining continuous performance management, employee engagement surveys, compensation management, and career development tools into one connected solution, Lattice can deliver powerful people analytics used by HR and People teams to drive impactful business outcomes. Ranked on the Inc. 500 Fastest-Growing Private Companies list two years in a row, Lattice serves over 4,500 customers worldwide including Slack, Cruise, and Reddit.

Powerful survey software for business consultants and leaders! Create & deploy any type of professional survey. Engage employees and teams to uncover their suggestions and improve performance. Discover what customers say and recommend? Use NPS to measure customer loyalty to brand, company, product or service. 360 degree feedback to find out how leaders are perceived and identify their strengths & development needs? Explore opinions, brainstorm and generate ideas. Conduct research to get a deeper understanding of markets and potential customers. 24 x 7 support & advice from survey experts.

We're the world's most powerful visual insights engine, helping you transform data into insights and insights into stories that fuel action. Confirmit was built by insight pros in Voice of the Customer, Market Research, and Voice of the Employee and provides a self-service technology that lets you unlock powerful insights and tell captivating stories to fuel action. Our always-on visual insights engine is designed to support savvy insight pros. Rapidly uncover the bigger, deeper insights, inspire action, and dominate your market. Streamline your CX program with our end-to-end solution that centralizes data while uncovering & transforming insights into visualized stories that drive action! Just like our technology, our services are as flexible as they are comprehensive. Break down barriers, deliver mind-blowing insights, and drive action that turbocharges your business! We're your partner, an extension of your team who will help you use our solutions to do so.

Refine your customer and employee experience with real-time data driven decisions. Made for businesses of all sizes. Create simple and efficient surveys using our advanced web platform. Collect customer feedback through web, tablet or phone using our Android/iOS Apps. View detailed analytics on customer feedback and experience through our web dashboard. Take affirmative action based on our analytics to improve overall customer satisfaction. Online surveys work offline too. Data is stored on mobile devices until network is available. View deep analytics and insights based on the data entered by your survey takers. Optional feature to display your organization's offers and promotions​ during surveys. Choose from different question types ​like radio, checkbox, star rating, number rating, NPS etc. Support for taking surveys in multiple international languages. Support for various media types like images, videos etc during the survey​.

Press’nXPress is a journey-based experience management platform that helps companies deliver a first-class customer experience by monitoring customer satisfaction in real-time. The Press’nXPress cloud platform enables companies to capture customer feedback through the modern and complex customer journey and everywhere the customer is, including physical, digital, social, and voice channels. Ask the right questions at the right time in point of service such as website, checkout, cashier, exit, cafeteria, lobby, gym, post-transaction, or after-call. Utilize omni-channel feedback collectors: Kiosk, Website, SMS, Email, QR, IVR, App, Business online review The Press’nXPress powerful artificial intelligence (AI) and machine learning (ML) engine operate fully automated to dig deeper into customer journeys and detects experience gaps. With ready to use CX Insights Dashboard explore action-oriented insights overall touchpoints and in real-time to optimize customer experiences

SurveyLab is online survey software built for Customer Experience, Marketing, Human Resources, and Digital teams. It is used by over 85,000 customers in 65 countries. It provides real-time feedback, multi-user, and multi-language support, advanced analytical tools, branding, integration, and more. System provides full support for Customer Satisfaction Surveys, NPS, CES, Market Research, 360 Feedback, Employee Engagement, Employee Satisfaction, Pulse Surveys, Intercept surveys, Mystery shopping, Online Tests, Online Forms, Online Voting, and more.

20 years of experience built into a survey platform that will help you make smarter decisions. Insights from your customers and employees have the power to make your organization smarter. Yearly engagement surveys, pulse and talent management with more. Develop your product or team with NPS-tracker, sales pulse or customer journey. Templates, access to panels and the know-how to make your market talk. Easily design beautiful surveys in line with your brand. More than 35 ready-made and tested templates available. Choose from a wide selection of question types. Distribute your survey via email, QR-code, link or SMS. Trigger sendouts from other systems with our API. Ensure a high response rate with our proven methods. Customize how you present your data and export to ppt, excel or other. Share live reports with colleagues to turn insight into action. Use our default or build your own custom reports.

Measure and improve the customer experience with AskNicely, an innovative, real-time customer feedback solution based on the Net Promoter Score (NPS). AskNicely makes it easy for brands and businesses to collect feedback via one-touch surveys, share real-time insights with the team from the front line to the CEO, and empower the team to take immediate action based on customer feedback. AskNicely also integrates with the top tools businesses use every day.

Slik is the smartest and most intuitive platform for Employee Experience. Slik allows you to carry out all your HR surveys in one place, with powerful reports in real-time and action plans for each leader. Our clients save 85% of their time in preparing Excel reports and 70% in assembling and monitoring action plans. Our intelligent algorithm suggests action plans to each leader based on best practices that worked in other organizations. Centralize and automate everything in one place. Slik is the first 100% self-managing platform to measure, analyze and activate the Experience of your employees in one place. Receive feedback from your collaborators with selection, induction, climate, pulse, training, wellness, exit surveys and more. Detect in real time the opportunities for improvement in each office, department, and team, by age, seniority and more. Empower each leader with improvement plans delivered by our algorithm and track them with real-time dashboards.

Allswers turns opinions into business insights. Allswers is an experience management platform. Make decisions based on real-world data. Generate surveys that deliver value to your company by boosting customer and employee loyalty and measuring quality processes. We help you design surveys that provide unique insights into the experiences of the most important people to you. Solutions that measure the value processes of your company. Automate how you monitor customer interactions and gain a clear understanding of their behavior. Evaluate the set of attributes, benefits, or values that consumers associate with your brand. Manage employee engagement and boost productivity. Monitor quality indicators to ensure you meet every standard. Experience management helps to identify opportunities for growth. Simplify tasks and generate automatic workflows and integrations to obtain valuable insights.

VirtlX is a fully customizable SaaS solution for multi-industry business performance, designed to assist businesses of all sizes. VirtlX delivers a strong ROI with quantifiable deliverables & insights to assist in decision-making towards a people-centric, successful business. Simple approach to customer and employee sentiment as well as in-house training. Cost-effective, scalable subscription model with flexible commitment terms. Understanding customer engagement, feedback, experience and loyalty patterns are key fundamentals necessary for a company’s marketing efforts to be successful. VirtlX Perceive is a cost-effective and time-saving method that assists marketing personnel in gathering these important data points in real-time and presenting this data in clear graphical formats. Net Promoter or Net Promoter Score (NPS) has been shown to correlate with revenue growth relative to competitors. It has been widely adopted by Fortune 500 companies and other organizations.

Create specific, actionable CX data with automated mobile-first customer surveys. Macorva CX streamlines feedback from every line of business, including sales, support, operations, product development, and marketing. Bridge the gap between feedback and action. Macorva EX empowers employees to share their experiences as actionable data to increase visibility and recognition, improve learning outcomes, and promote effective leadership. People-oriented results that drive action at every level of the organization, from the individual contributor all the way up to the CEO. Intuitive dashboards that unite results from employee surveys, 360° feedback, and customer experiences. Artificial intelligence that connects employees with action items curated to their feedback trends.

The quickest and easiest way to gather actionable feedback from your customers and employees. Get started in minutes. We're helping thousands of companies get their customer experience and employee engagement right. Gather instant feedback using a tablet or dedicated terminal, even offline. Enjoy the flexibility to collect data anywhere, whether you’re capturing customer feedback, gathering leads at an expo stand, conducting on-street market research, or even carrying out an on-site audit. Send out timely customized email surveys to find out how your customers and employees feel. Track any experience metric including NPS, eNPS, CSAT, or customer effort score. Capture real-time feedback at the point of experience using SurveyKiosk, a fully managed and scalable feedback solution deployed across all your key touchpoints. Get to the bottom of why your customers and employees are happy or not.

Highly targeted customer surveys help you engage with your customers and improve your business. Surveys help you understand customers better than ever while providing you with the feedback you need for constant improvement. Learn how happy employees are with your business through the use of surveys to help retain them and to guide you on how to improve the customer service they provide. Before investing your money into development, make sure you really know what your customers want by collecting marketing research with surveys. Get feedback from attendees to plan successful, seamless events that get better and better over time. Know how your customers feel about your company and the team members they interact with. Get feedback from attendees to plan successful, seamless events that get better and better over time. Learn how happy your employees are and what you can do to retain and engage them better.

Your All-in-One Platform for Customer-Centric Digital Transformation. Unleash the full potential of customer-centric strategies with Emojot's all-in-one platform by streamlining your processes, saving costs, and enhancing the customer experience from start to finish. Emojot's tailored solutions support the entire customer lifecycle, from attracting prospects to nurturing loyalty, enabling unparalleled success in the customer-driven world. - Improve Customer Experience: Collect real-time feedback, enabling corrective actions for improved satisfaction and loyalty - Enhance Online Reputation: Manage online reputation with insights on customer feedback from various review platforms - Maximize Revenue: Boost revenue by improving retention, upsell identification, and advocacy. - Streamline Operations: Streamline business processes, reduces errors, and boosts efficiency, productivity, and profitability.

At PeoplePulse we understand that our solutions play a key role in helping our clients manage their most important resources – their people and their customers. Our clients trust us with their employee and customer information and we take this responsibility seriously. This ebook, created by our parent company ELMO Cloud HR & Payroll, will walk you through some of the key elements to consider, the challenges you’ll encounter, and best practice tips to make it work. PeoplePulse delivers actionable people insights so you can ‘keep a finger on the pulse’ of emerging trends and opportunities and act before it’s too late. Our project-managed solutions combine custom survey and reporting options with expert advice to help you build and maintain a great culture, and ultimately, to achieve greater outcomes for your organisation.

Make important decisions using your key metrics and data from sales, marketing, accounting, human resources, project management, manufacturing, purchasing and more, and use stakeholder feedback to understand the "what" and "why" of all your business data with AI Understand supported insights and drive improvements for your business. Automated collection, storage, visualization and consolidation of the most important key figures, data and feedback through artificial intelligence. Tailor-made recommendations for action generated by AI for your company. Data-based decisions that help you achieve your business goals. With Industrytics, you continuously collect and connect data and key figures through interfaces to your software applications (ERP, CRM, accounting systems, time management, HR software, Excel spreadsheets, etc.) and receive feedback through automated feedback surveys.

Employee surveys and people analytics to help your company thrive. Imagine a people analytics platform that allows you to truly listen to your employees, discover the immediate insights you need, and empower your organization to thrive. With Perceptyx employee surveys, deploy the right listening strategy to gain the business intelligence you need. Leverage our powerful people analytics platform to gain vital insights and make informed decisions. Help your people thrive with simple and effective action planning tools and recommendations for success. Deploy beautifully designed, engaging employee surveys for your business. Whether you need census, onboarding, exit, lifecycle, pulse, or always on surveys, we'll help you create a tailor-made survey program so that you get the right data at the right time. Then we'll enable you to contextualize that survey feedback with your HRIS data and performance metrics, allowing you to truly listen to what's going on in your organization.

Happyforce is an anonymous and open-feedback channel that continuously engages employees and managers in important conversation. Happyforce collects feedback types such as Recognition, Thankfulness, Suggestions, Areas of improvement, and general information. This system allows us to identify the most relevant topics and processes the real-time data analysis, allowing managers to establish priorities and opportunities for improvement in the workplace. Happyforce is a platform that allows honest and transparent communication between organizations and their employees. Based on a mobile app, a simple and anonymous interaction with dynamics similar to those of social networks and a 100% transparent operation, Happyforce is helping companies create a more open and solid company culture. How do we do it? Through a simple app in which employees participate daily, indicating how they feel and what they think. Our model is based on four key points that occur within the same platform.

Design custom 360 surveys that measure what matters. Setup complex projects with ease. Follow our 360 survey wizard and you'll be ready to go in minutes. Make changes on the fly. Build a custom 360 survey from scratch or use our validated content. Control competencies, questions, rating scales, reports, emails and workflow. Beautifully presented onscreen and PDF reports. Easy to navigate, easy to understand. No more messing with raw data Excel or csv files. Perfect for 360 pros and those just starting out. Our platform is built for DIY. Our pricing is simple, just pay for survey licenses as you need them. No long-term contracts. Need us to do the heavy lifting? Our team of 360 experts is waiting to help if and when you need it. Your data is secure and encrypted in transit and at rest.

Turn feedback and operational data into actionable insights. Collect feedback, score, benchmark, and operationalize actionable insights. Over 9 million surveys, forms and sensory ballots completed across multiple industries. Customer Experience, Employee Engagement, Patient Experience. Eliminate guesswork by identifying problems and taking corrective action. Compliance, Risk Assessment, Audit and more. Collect consistent data, identify and remedy safety and compliance issues faster. Sensory evaluation ballot. Data capture and analytics for the Food/Beverage and Consumer goods sensory evaluation.

Amplitude Research® provides high-quality mail, telephone, and online survey research for consumer and b2b market research surveys, employee job satisfaction surveys, and all types of customer satisfaction, loyalty and feedback surveys. Our research services include questionnaire writing, survey programming, survey administration, data analysis, and report writing. Amplitude Research delivers best practices in all aspects of the survey research process using the most effective online research techniques for consumer and b2b market research surveys, employee surveys, and customer surveys. Each study is assigned an experienced project manager who works directly with our client and provides personalized, quick response service and expert programming and survey administration.

Keep your customers coming back by digging into what they love about your brand and listening to what they want to see in the future. Look for new opportunities across the customer journey to reveal additional needs you can fill and ensure nothing is left on the table. Replicate success across by applying insights and learnings from existing customer surveys to attract and impress all that follow. IntouchSurvey™ empowers multi-location businesses to understand how your brand is performing across your entire organization. Pinpoint which CX initiatives have the biggest impact on your KPIs using advanced predictive analytics. Build limitless custom workflows to enhance reporting, deliver operational efficiencies, and drive high-value, proactive actions.

Netigate is a feedback platform that allows you to collect and manage valuable business insights using online surveys. Specialising in Voice of the Customer and Voice of the Employee feedback, Netigate is the complete GDPR-compliant solution for companies of all sizes. We combine a user-friendly survey platform with in-house expertise to bring you advanced data analysis, numerous survey distribution methods, real-time reporting, expert-crafted templates, text analysis for open-text-answers and much more.

Infopoll offers online survey software and services enabling anyone to easily create professionally looking questionnaires, collect instant feedback and business intelligence from customers, partners and employees and deliver real-time customized reports anywhere and anytime. We have everything you need to conduct a survey or poll successfully. As the first internet-enabled survey engine, Infopoll Server is the world's most innovative solution for collecting, analyzing and delivering; business intelligence across the entire enterprise for mission-critical applications. Infopoll Server provides maximum security and control for collecting, analyzing and communicating real-time data and results. Infopoll Server 8.0 is a formidable Internet-enabled server engine capable of setting up, managing and processing real-time surveys, collecting data and analyzing and delivering real time business intelligence on demand. it is available for Windows and Linux.

WorkTango’s Employee Experience Platform enables meaningful recognition & rewards, offers actionable insights through employee surveys, and supports alignment through goal setting & feedback. Today’s modern workplace needs a new approach to engaging and inspiring employees. Introducing the WorkTango Employee Experience Platform – where priorities become clear, achievements are celebrated, and every employee has a voice. People are our passion. Helping organizations create an extraordinary employee experience is our purpose. For those of us who have been waiting for the world to truly put the employee experience first – this is our moment. We’re revolutionizing how organizations engage and inspire their people. Recognition, Incentives, and Rewards that strengthen company culture, create better alignment, and help employees feel more valued and inspired.

Software to build engaged and high-performing teams, improve manager effectiveness, and make informed and timely business decisions, powered by Qualtrics AI. Understand what your people need and drive action at every level—from HR teams to individual people managers—to increase engagement, productivity, and retention. Confidently set goals for your organization and empower managers with Qualtrics AI so they can take the right actions at scale with a holistic understanding of employees that goes beyond traditional engagement. Measure the holistic employee experience so you can make decisions with confidence thanks to clear and personalized insights, backed by science and powered by Qualtrics AI.

Hive is more than just an employee feedback platform; we’re a strategic HR partnership. We give our customers the tech, the insight and the coaching to amplify employee voice and manage change with confidence. Based in Newcastle, Hive launched in 2015 and has since secured three rounds of investment. In that time, we've completed over 140 single projects alongside a bunch of continuous listening programmes for an ever-growing customer base. We make employee feedback easy. Our platform offers innovative avenues for employees to have their say and build not just engagement, but also relationships with their peers—and all of that is underpinned by our team of People Scientists who can guide you through the best ways to implement the features and take action off the back of feedback. But don't just take our word for it; our current customer NPS is +46!

Track and Increase employees' and team performance via KPIs (Key Performance Indicators) and execute your strategies effectively via OKRs (Objectives and Key Results), Task, and Project Management. Engage and Motivate via our Reward System, weekly check-in, 1-on-1s, Learning Hub, and 360-degree Review. Convert your leads into sales via our CRM tool. Create forms for customers and employee surveys and data analytic. FlowyTeam offers more features such as: KPI: real-time performance tracking Task: execute via an effective action plan Projects: track the progress of your projects Reports: easily generate real-time reports Tickets: be solution-focused Forms & Surveys: for better data analytics ​Attendance & time-logs

Medallia allows you to thoughtfully and systematically engage your users with targeted, in-the-moment surveys across digital and traditional touchpoints. Our easily implemented survey solutions ensure you're gathering relevant, actionable data to make measurable customer impact. Once the customer survey data is collected, Medallia's AI technology uses machine learning to analyze structured and unstructured data to uncover sentiment, find commonalities, predict behavior, anticipate needs and prescribe actions to improve experiences. Build the most effective surveys for your customer journeys. Rapidly manage change and innovation to every aspect of your experience management program—from design to emails, questions and translations—with sophisticated targeting logic, flexible conditioning and distribution. Medallia surveys allow you to

A few minutes after a customer experience (service, meeting, installation completed, etc.), quickly gage the customer's satisfaction level. The satisfaction ratings most used by companies around the world. Evaluating your employees has never been easier. Simplify your work and make decisions based on real facts. All your Google reviews are centralized in one place to make your work easier. You will be able to easily see and respond to your customers, directly on InputKit. Customer's feedback is accessible, with a summary of the situation and the client's contact information.

Everything you need to turn your customers into your biggest growth engine. The Gainsight Customer Cloud brings together all the technology you need to ensure your customers easily adopt your products and achieve their desired outcomes with your company. Orchestrate the customer journey across every function and create clients for life by delivering great outcomes at scale. Combine deep SaaS product analytics with personalized in-app engagements to deliver exceptional user experiences. Capture feedback, close the loop with respondents, and discover insights to ensure an exceptional customer experience. An open platform that acts as a central hub for customer data systems and provides actionable insights to every employee to make better decisions in service of the customer. Scale revenue growth through whitespace analysis, upsell and cross-sell playbooks, and streamlined renewals processes.

Drive profitable customer relationships with MirrorWave. Ask less and do more with our powerful relationship feedback system. We follow individuals over time, regularly pulsing them with the same three questions so we can understand what's changed with them since last time and why. We do this using our world-first longitudinal platform which builds individual relationship stories over time and makes it easy for our clients to get into a rhythm of listening and taking action. MirrorWave is for businesses who are serious about their enduring customer relationships, with individual customers, strategic accounts or two-way partnerships. All the programs we’ve ever run, we’ve helped businesses halve the number of dissatisfied people and more than double (2.3x) the number of highly satisfied people. Form strategy from truly unique change-based insights.

Actionable insights to grow your business. Pxida’s detailed analysis provides clarity on the actions you should take to create happier customers and improved financial results. Pxida will ask you some short, simple questions to tailor the appropriate survey for your business. There is no complicated and time-consuming survey programming required or the extensive effort and thought often needed in adjusting the very generic surveys found on other platforms. You will be using analysis and surveys designed by our highly experienced market research experts and data scientists utilizing the latest analytics technology. We employ the experts, so you don’t have to! Imagine the power of understanding, not just what they think, but how they also think of your closest competitors in a way that enables you to focus on what’s most important to bring more delighted customers to your business.

Improve customer experience by listening and acting on their feedback. Measure NPS (Net Promoter Score), CSAT, CES or ask your own questions. Run survey once, setup recurring surveys or collect transactional feedback. Easily gather employee insights at scale and share one-click reports with your team. Run Candidate Experience, Employee Satisfaction surveys, Training Evaluation, Knowledge Tests and more. Improve UX and features of your website, app or product. Launch website surveys on your own, without IT involement and get immediate answers to your product questions, within few hours from deploy. Validate product or service ideas, discover insights about your target audience, get opinion and feedback on your ideas. Dig deeper with advanced segmentation. Voting, knowledge tests, psychological assessments, forms and quizes. Surveys for academic or healthcare purposes. Startquestion will help you on every part of the project.

Affiniv is a customer experience platform that helps businesses collect NPS, CSAT, and Customer Feedback in general, analyze them using AI, and uncover actionable insights for business growth. Using our product, you can create surveys, send them over multiple channels (Email, WhatsApp, Web-Embed, etc.), and then analyze the responses on our AI-powered dashboard. Brands use this feedback to improve their existing products and processes, get ideas on new launches, and convert their detractors into promoters. Affiniv is affordable, easy to use, and comes with 1:1 onboarding support. We are a bootstrapped SaaS business building a high-quality product for our global customer base with customer experience at the heart of it.

The feedback automation platform to improve your performance. Discover what matters most to your students, patients, customers, employees or citizens, and save time and resources by automating the entire survey process. evasys allows organizations to make better decisions with insights that only centralized, quality data and reporting can provide. Continually improved over 25 years with more than 1,500 organizations from the education, healthcare, corporate and government sectors, evasys is the German-engineered web-based platform that automates all phases of the survey process. From preparation through to evaluations, and with instantly generated reports to increase the efficiency and effectiveness of your feedback gathering, evasys streamlines it all with an easy-to-use interface that may be hosted on our fully GDPR-compliant EU servers, or in-house on your own infrastructure.

Imagine having your own super-clever assistant; tirelessly monitoring all the feedback, motivating your staff and reporting back only the most relevant action points for your attention. The state-of-the-art algorithms find the hidden pain-points for you. All discoveries are neatly summarized and presented back as prioritized to-do lists. Smart alerts will let you know if something needs your attention right away. Everything to make you act smarter than your competition. Sit back and enjoy the fact that someone is always monitoring the people that matter. We’ve wrapped up all their feedback as a single KPI that tells you and your colleagues what to react to, where, and when. Now it’s easier to discuss and share insights than ever before. Do you believe this requires consultancies, installation or a new infrastructure? Think again! OMBEA Insights is hassle-free for all company sizes and everyone can use the humanized insights. You’re up and running in minutes.

Grapevine Surveys offers a web-based 360-degree employee evaluation tool and performance review software solution. Built for human resource (HR) users in mind, Grapevine Surveys 360 Performance Feedback Tool streamlines performance management process, improves employee development, and promotes employee engagement. By leveraging Grapevine, you can easily create, manage, and share online 360-degree employee evaluations, anytime and anywhere. Grapevine Surveys also offers exit interviews.

Ask yourself what your company’s culture is and if everyone agrees. If you are unclear on the outcome, then you need culture.easy. culture.easy engages your employees to align with your Company’s objectives. This results in a win-win-win outcome for leadership, management and most importantly employees. culture.easy provides a time tested toolkit that shapes the company’s culture. Take for example - OKR Management. The OKR Management feature makes it crystal clear the big audacious goals set by leadership and how they trickle down to teams and individuals in the company. Having a real time transparent view of how the company is progressing day by day gives clarity and meaning to everyone’s actions. Other culture nurturing features include 360 Degree Reviews, Employee Surveys, Employee Performance Reviews, Praise Wall etc..

Betterworks is the pioneer in intelligent performance management software solutions. Its flexible, enterprise-ready SaaS platform helps workforces and organizations achieve their highest potential with tools that foster greater manager effectiveness and employee performance, leading to higher engagement and retention and, ultimately, better business outcomes. The Betterworks solution combines generative AI and data analytics that enable organizations to make smart, data-informed decisions linked to performance, calibration, skill development, career development, and succession planning. As a comprehensive, purpose-built performance management solution, it incorporates goal-setting, manager-employee conversations, feedback, employee engagement, and recognition — all accessible in the applications employees use daily in the flow of work, like email, calendars, and messaging apps.

Acorde is a pulse survey platform for measuring employee engagement. Our software sends out a quick feedback survey every week/fortnight that your employees fill out anonymously giving real-time insights into how they are feeling. You can customize your survey and choose from our extensive set of well-researched feedback questions measuring everything from work-life balance to alignment with your company's values. We understand that these days more and more employees use a mobile device for their work emails so our surveys are 100% optimized to be quick and easy to fill out on mobile, as well as desktop devices. The Acorde survey platform is excellent value especially for small companies and startups.