Audience

Companies, professionals and businesses searching for a solution to get actionable customer insights

About Beyond Feedback

We deliver actionable insights directly from our clients’ most important stakeholders, their customers and employees, that enable continuous improvement of our clients’ strategy and business operations. ​We are eminently practical, drawing on our many years of experience in leadership roles working directly for companies just like our clients'. We understand our clients' needs and we are creative in finding solutions. Our experienced Client Executives serve as a single point of contact for our clients. This enables us to learn your business well and makes us easy to work with. We do not use cookie-cutter approaches - each project is customized to meet our clients' specific business needs. Rather than generating reports full of statistical summaries that sit on a shelf, we emphasize operational insights while still providing strategic value. Our service recovery action alerts, customer-identified field reports, and employee recognition alerts are popular examples.

Pricing

Starting Price:
$2,000 one-time payment

Integrations

No integrations listed.

Ratings/Reviews

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ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Beyond Feedback
Founded: 2011
United States
www.beyondfeedback.com

Videos and Screen Captures

Beyond Feedback Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
In Person
Support
Phone Support
Online

Beyond Feedback Frequently Asked Questions

Q: What kinds of users and organization types does Beyond Feedback work with?
Q: What languages does Beyond Feedback support in their product?
Q: What kind of support options does Beyond Feedback offer?
Q: What type of training does Beyond Feedback provide?
Q: How much does Beyond Feedback cost?

Beyond Feedback Product Features

360 Degree Feedback

Self Service Portal Not Supported
Progress Tracking Not Supported
Feedback / Surveys Not Supported
Question Library Not Supported
Rater Selection Not Supported
Supports External Reviewers Not Supported
Dashboard Not Supported

Customer Satisfaction

Survey Management Not Supported
Complaint Monitoring Not Supported
Feedback Collection Not Supported
Analytics Not Supported
360 Degree Feedback Not Supported
Call Reporting Not Supported

Survey

Custom Survey URLs Supported
Email Marketing Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Supported
Data Analysis Tools Not Supported
Mobile Survey Not Supported
Offline Response Collection Not Supported
Paper Survey Not Supported
Skip Logic Not Supported
Supports Audio / Images / Video Not Supported