Audience

Customer experience platform for companies

About Confirmit

We're the world's most powerful visual insights engine, helping you transform data into insights and insights into stories that fuel action. Confirmit was built by insight pros in Voice of the Customer, Market Research, and Voice of the Employee and provides a self-service technology that lets you unlock powerful insights and tell captivating stories to fuel action. Our always-on visual insights engine is designed to support savvy insight pros. Rapidly uncover the bigger, deeper insights, inspire action, and dominate your market. Streamline your CX program with our end-to-end solution that centralizes data while uncovering & transforming insights into visualized stories that drive action! Just like our technology, our services are as flexible as they are comprehensive. Break down barriers, deliver mind-blowing insights, and drive action that turbocharges your business! We're your partner, an extension of your team who will help you use our solutions to do so.

Integrations

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Company Information

Confirmit
Founded: 1996
Norway
www.confirmit.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Support
Phone Support
Online

Confirmit Frequently Asked Questions

Q: What kinds of users and organization types does Confirmit work with?
Q: What languages does Confirmit support in their product?
Q: What kind of support options does Confirmit offer?
Q: What other applications or services does Confirmit integrate with?
Q: What type of training does Confirmit provide?

Confirmit Product Features

Customer Experience

Action Management Supported
Analytics Supported
Multi-Channel Collection Supported
Survey Management Supported
Text Analysis Supported
Customer Segmentation Not Supported
Dashboard Not Supported
Feedback Management Not Supported
Knowledge Management Not Supported
Sentiment Analysis Not Supported
Trend Analysis Not Supported

Customer Satisfaction

Analytics Supported
Survey Management Supported
360 Degree Feedback Not Supported
Call Reporting Not Supported
Complaint Monitoring Not Supported
Feedback Collection Not Supported

Market Research

Panel Management Supported
Paper-Based Supported
Phone-Based Supported
Survey Management Supported
Benchmarking Not Supported
Compensation Management Not Supported
Data Management Not Supported
Email / Online Not Supported
Face-to-Face Not Supported
Sample Management Not Supported
Statistical Analysis Not Supported

Survey

Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Paper Survey Supported
Supports Audio / Images / Video Supported
Custom Survey URLs Not Supported
Offline Response Collection Not Supported
Question Branching Not Supported
Question Library Not Supported
Site Intercept Survey Not Supported
Skip Logic Not Supported

Confirmit Additional Categories